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Hotel Madrid Tuxtla

3.0 star property
Hotel in Tuxtla Gutierrez with a coffee shop and a restaurant

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Photo gallery for Hotel Madrid Tuxtla

Food court
Interior entrance
Interior
Down comforters, desk, iron/ironing board, rollaway beds
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Room service
  • Housekeeping

Explore the area

View in a map
6ta Poniente Norte No. 175, Col. Centro, Tuxtla Gutierrez, CHIS, 29000
  • Place, Marimba Park
    ‪2 min walk‬
  • Place, Tuxtla Guitierrez Central Square
    ‪8 min walk‬
  • Place, San Marcos Cathedral
    ‪10 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪82 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Down comforters, desk, iron/ironing board, rollaway beds

Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room

Down comforters, desk, iron/ironing board, rollaway beds

Quadruple Room

  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Triple Room

Down comforters, desk, iron/ironing board, rollaway beds

Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Down comforters, desk, iron/ironing board, rollaway beds

Double Room, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

Down comforters, desk, iron/ironing board, rollaway beds

Double Room Standard

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • Sleeps 2

View all photos for Triple Room Standard

Down comforters, desk, iron/ironing board, rollaway beds

Triple Room Standard

  • 161 sq ft
  • Sleeps 3

View all photos for Quadruple Room Standard

Down comforters, desk, iron/ironing board, rollaway beds

Quadruple Room Standard

  • 161 sq ft
  • Sleeps 4

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About the neighborhood

Tuxtla Gutierrez

Hotel Madrid Tuxtla places you within a 5-minute walk of Marimba Park and Museo de la Marimba. This 28-room, 3-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi.

What's nearby

  • Marimba Park - 2 min walk - 0.1 miles
  • Museo de la Marimba - 3 min walk - 0.2 miles
  • Museum of the City of Tuxtla Gutiérrez - 6 min walk - 0.4 miles
  • Tuxtla Guitierrez Central Square - 8 min walk - 0.5 miles
  • San Marcos Cathedral - 10 min walk - 0.6 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 41 min drive

Restaurants

  • ‪Esquites MARY-MARIMBA - ‬3 min walk
  • ‪La Esphera Café - ‬3 min walk
  • ‪el taco loco - ‬3 min walk
  • ‪Pillo's - ‬3 min walk
  • ‪Tortas Lola - ‬1 min walk

About this property

Hotel Madrid Tuxtla

Hotel in Tuxtla Gutierrez with a coffee shop and a restaurant
At Hotel Madrid Tuxtla, guests have access to free WiFi in public areas, a computer station, and express check-in. Airport transportation is made easy with an airport shuttle (available 24 hours) for MXN 750 per vehicle roundtrip. The 24-hour front desk has staff standing by to help with luggage storage and concierge services.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Ironing boards and desks are other standard amenities.

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Jan 25 - Jan 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • NOVELTY

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible airport shuttle
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 4 kids 10 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MXN 350.0 per night
  • Cribs/infant beds are available for MXN 100.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 750 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 350 (one-way)
  • Crib (infant bed) fee: MXN 100.0 per day
  • Rollaway bed fee: MXN 350.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Madrid Tuxtla
Madrid Tuxtla
Hotel Madrid Tuxtla Gutierrez, Mexico - Chiapas
Hotel Madrid Tuxtla Tuxtla Gutierrez
Madrid Tuxtla Tuxtla Gutierrez
Madrid Tuxtla Tuxtla Gutierre
Hotel Madrid Tuxtla Hotel
Hotel Madrid Tuxtla Tuxtla Gutierrez
Hotel Madrid Tuxtla Hotel Tuxtla Gutierrez

Frequently asked questions

Is a free cancellation option available at Hotel Madrid Tuxtla?

Hotel Madrid Tuxtla offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Madrid Tuxtla?

As of Jan 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Madrid Tuxtla on Feb 3, 2026 start from $39.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Madrid Tuxtla?

Located steps from Marimba Park, this hotel is in Tuxtla Gutierrez, and within a 10-minute walk of Tuxtla Guitierrez Central Square and Bicentennial Park. You'll also find Galerias Bonampak and Museo de la Marimba less than a mile away.

Is there parking available at Hotel Madrid Tuxtla?

Yes, there is accessible parking available.

Does Hotel Madrid Tuxtla feature a casino on the premises?

No, Hotel Madrid Tuxtla doesn't have a casino.

Is there an indoor pool at Hotel Madrid Tuxtla?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Madrid Tuxtla?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and a down comforter as well as a restaurant.

Are there hot tubs at Hotel Madrid Tuxtla?

No, this hotel doesn't have a spa tub.

Does Hotel Madrid Tuxtla feature a restaurant that includes a breakfast menu?

Yes, Hotel Madrid Tuxtla serves breakfast for a surcharge at NOVELTY.

Does Hotel Madrid Tuxtla allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Madrid Tuxtla.

Does Hotel Madrid Tuxtla have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Madrid Tuxtla?

The closest major airport to Hotel Madrid Tuxtla is Angel Albino Corzo Intl Airport (TGZ), which is 21 mi away (41 minutes by car).

Are there rooms with balconies that I can book at Hotel Madrid Tuxtla?

No, there aren't any guestrooms with balconies at Hotel Madrid Tuxtla.

Hotel Madrid Tuxtla Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 230 out of 457 reviews
Rating 8 - Good. 162 out of 457 reviews
Rating 6 - Okay. 51 out of 457 reviews
Rating 4 - Poor. 6 out of 457 reviews
Rating 2 - Terrible. 8 out of 457 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien solo que en las mañanas hacían mucho ruido los empleados
Stayed 2 nights in Oct 2025

6/10 Okay

Ivan

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
No me gustó el hotel, la habitación estaba en malas condiciones. En la habitación faltaban: una manta; vasos; la plancha estaba sucia, imposible de usar; no proporcionaron zapatillas. Cerca de la cama, justo detrás de la ventana, hay aires acondicionados que son muy ruidosos, por lo que es imposible dormir. La habitación era húmeda y fría, no había dónde secar la ropa, no había alfombras en la habitación ni en el baño. Muy incómodo. El precio del alojamiento era excesivo. Entre los aspectos positivos destacamos el personal amable, el delicioso desayuno, la cómoda ubicación cerca del parque Marimba y el agradable paseo marítimo a lo largo del río.
Stayed 2 nights in Sep 2025

2/10 Terrible

Guadalupe

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jun 2025

8/10 Good

Randall

Liked: Cleanliness, staff & service, amenities
A solid three star hotel experience, walkable to Marimba Plaza, which is very active and fun at night. Short cab ride to the ADO bus terminal. Tuxtla centro is not a tourist area. People are friendly enough, but the town is loud, dirty and smoggy. Hotel Madrid is a solid oasis, and with the a/c on, even the traffic sounds are drowned out.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this place so clean close to everything I ll stay again n the hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Mordechai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great news lace to stay Vegetarian restaurant across the street and great coffee around the corner, and just a few minutes walk from the park
Stayed 3 nights in Feb 2025

10/10 Excellent

Jessenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hot water with strong pressure. Very important for most travelers.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with an accessible price, very close to the Marimba Park, the hotel is very quiet and clean, breakfast is not included so keep in mind.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jesus Matias

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, amenities
I liked all
Stayed 1 night in Jun 2024

10/10 Excellent

Diva

Liked: Cleanliness, staff & service, property conditions & facilities
It is excelent
Stayed 1 night in Jun 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 4 nights in Mar 2024

10/10 Excellent

Ralph

Stayed 1 night in Jan 2024

2/10 Terrible

Fran

Disliked: Amenities
They advertised 24 hour airport shuttle and then told me to take a cab. The can fare was as much as the hotel.
Stayed 1 night in Apr 2023

8/10 Good

SALOMON A

Liked: Cleanliness, staff & service

Nice

AC is opd and not working properly
Stayed 1 night in Apr 2023

10/10 Excellent

SALOMON

Stayed 1 night in May 2022

8/10 Good

SALOMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Alfonso

Stayed 3 nights in Apr 2022

10/10 Excellent

SALOMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Good customer service
Stayed 1 night in Mar 2022

10/10 Excellent

FRANCISCO R

Stayed 1 night in Mar 2022

6/10 Okay

Mudar

Stayed 1 night in Feb 2022

8/10 Good

SALOMON

Liked: Property conditions & facilities

Nice hotel

NICE HOTEL, GOOD PRICE, GREAT LOCATION
Stayed 1 night in Dec 2021