Hotel Andiroba Palace

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Andiroba Palace

Outdoor pool, sun loungers
Porch
Lobby sitting area
Restaurant
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Boulevard Angel Albino Corzo, Col. Las Palmas 1239, Tuxtla Gutierrez, CHIS, 29040
  • Place, Plaza Poliforum Shopping Mall
    ‪15 min walk‬
  • Place, Chiapas Polyforum and Convention Center
    ‪18 min walk‬
  • Place, Chiapas Tower
    ‪18 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪103 min drive‬

Room options

Comfort Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

Comfort Triple Room

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Comfort Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Executive Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Tuxtla Gutierrez

Hotel Andiroba Palace places you within a leisurely stroll of Casa Palmas and Plaza Poliforum Shopping Mall. This 3.5-star hotel has 80 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Plaza Poliforum Shopping Mall - 15 min walk - 0.8 miles
  • Chiapas Polyforum and Convention Center - 18 min walk - 1.0 mile
  • Chiapas Tower - 18 min walk - 1.0 mile
  • Ambar Fashion Mall - 4 min drive - 1.6 miles
  • Tuxtla Planetarium - 8 min drive - 1.8 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 34 min drive

Restaurants

  • ‪Mercado San Juan - ‬6 min walk
  • ‪Los Bisquets Bisquets Obregón - ‬2 min walk
  • ‪El Padrino Carnes Asadas - ‬5 min walk
  • ‪Taco Ciro’s - ‬2 min walk
  • ‪Café Chichon - ‬6 min walk

About this property

Hotel Andiroba Palace

Guests of Hotel Andiroba Palace have access to an outdoor pool, a children's pool, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and free newspapers.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer free toiletries. Minibars, ceiling fans, and safes are also available.
An outdoor pool and a children's pool are on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 160 per person
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only
  • 1 total (11 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 160 per person
  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 1:00 PM—-6:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Andiroba Palace Tuxtla Gutierrez
Andiroba Palace Tuxtla Gutierrez
Andiroba Palace
Hotel Andiroba Palace Hotel
Hotel Andiroba Palace Tuxtla Gutierrez
Hotel Andiroba Palace Hotel Tuxtla Gutierrez

Frequently asked questions

Is a free cancellation option available at Hotel Andiroba Palace?

Hotel Andiroba Palace provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Andiroba Palace?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Hotel Andiroba Palace on Jul 27, 2026 start from $51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hotel Andiroba Palace?

This hotel is located in Tuxtla Gutierrez, a short 15-minute walk from Plaza Poliforum Shopping Mall and also 10 minutes on foot from Casa Palmas. You'll also find Tuxtla Guitierrez Central Square and Marimba Park within a short drive.

Will I be able to park at Hotel Andiroba Palace?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hotel Andiroba Palace include a casino at the property?

No, Hotel Andiroba Palace doesn't have a casino.

Will I find an indoor pool at Hotel Andiroba Palace?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Andiroba Palace a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and a minibar as well as an outdoor pool.

Are there hot tubs at Hotel Andiroba Palace?

No, there isn't a spa tub at this hotel.

Does Hotel Andiroba Palace have a restaurant with a breakfast menu?

Yes, Hotel Andiroba Palace serves a cooked-to-order breakfast each morning for a surcharge from its snack bar.

Will Hotel Andiroba Palace allow pets to stay for free?

Yes, dogs can stay for free at Hotel Andiroba Palace.

Are there connecting rooms at Hotel Andiroba Palace?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hotel Andiroba Palace?

The closest major airport to Hotel Andiroba Palace is Angel Albino Corzo Intl Airport (TGZ), which is 18.4 mi away (34 minutes by car).

Can I book a room with a balcony at Hotel Andiroba Palace?

No, there aren't any guestrooms with balconies at Hotel Andiroba Palace.

Hotel Andiroba Palace Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 68 out of 155 reviews
Rating 8 - Good. 51 out of 155 reviews
Rating 6 - Okay. 16 out of 155 reviews
Rating 4 - Poor. 6 out of 155 reviews
Rating 2 - Terrible. 14 out of 155 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MARTHA

Liked: Staff & service, amenities, property conditions & facilities
PARKING IS GOOD
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Madali

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

CARLOS

Liked: Amenities
Good place and near Restaurants and shopping and Mall
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

loulisss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025
Verified

8/10 Good

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities
It is good if you need a place for a Night
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities
Please save your money and go somewhere else, Beds are very uncomfortable, showers were nasty with mold everywhere, it looks like they have not been cleaned in a while, will never stay here and I don’t recommend this place.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Ihave stayed here often. It is clean and convenient for me. Restaurant is terrible and should be avoided.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Daryl

Liked: Cleanliness, staff & service
Disliked: Amenities
Hot water takes forever, its the white dot btw. Pretty basic with hard mattresses. Still, for the price, theres a nice bar el conejo around the corner
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Sarah

Liked: Staff & service
This is a fine hotel for a quick and cheap one night stay, but It has gone down hill since our last stay in 2018. Towels and sheets are dingy, shower head sprays everywhere, window is broken, etc. Not great, but not terrible either!
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Joannie

Disliked: Cleanliness
Poor customer service a, not enough personal to carry on the duties , much more less to give the service is advertise
Stayed 1 night in Dec 2025
Verified

8/10 Good

Alberto Herrera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there was NO hot water
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Francisco

Disliked: Staff & service, property conditions & facilities
There is not good service, not explain all the details about the scanning the card for the room, every day I need to active the card that they never mentioned. The water is hallway but there not cups to serve the water. There wasn’t towels in the room. I have to get it at the front desk.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Juan Alfredo

Liked: Cleanliness, staff & service
Le falta mantenimiento al hotel y había mucho ruido en la alberca por algunas persona que hicieron fiesta ahí
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, property conditions & facilities
Todo muy bien, habitación limpia y buena atención
Muy agradable
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, amenities
La gerente sobrevendió habitaciones y no respetó reservas
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, amenities
El hotel no respetó la reserva. Al parecer la gerente sobrevendió las habitaciones y le valió un pepino la gente que ya había hecho reserva y que ya incluso había pagado, no fuimos los únicos
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Melissa

Disliked: Cleanliness, amenities, property conditions & facilities
No respetaron mi reservacion, a pesar de que hablé al hotel para avisarles que llegaría por la tarde le dieron mi cuarto a otra gente que seguramente no tenía reservado un cuarto, horrible experiencia, para qué piden que hagamos reservacion si No lo van a respetar ????
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Blanca

Liked: Cleanliness, amenities, property conditions & facilities
La limpieza y el orden de la habitación eran impecables, y la cama muy cómoda. La conexión WiFi es buena. El personal fue muy amable y atento. Buena relación entre calidad-precio.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Sandra Adriana

Disliked: Cleanliness, amenities, property conditions & facilities
Nos dieron una habitación y cuando entramos estaba deshecha. Nos cambiaron pero nos hicieron esperar. Cuando nos cambiaron el aire no servía, tuvieron que venir a arreglarlo. No nos dejaron toalla de manos y solo dieron 1/4 de rollo de papel de baño.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities
Excelente lugar
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Julio Cesar

Liked: Cleanliness, staff & service, amenities
Todo
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Fer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia, personal atento y amable, el guardia muy agradable su atención
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Fue buena experiencia, la estadía
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Sandra

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Los colchones están en pésimas Condiciones y como que tienen ácaros Porque regrese con muchos piquetes
Stayed 1 night in Oct 2025