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City Express Junior Tuxtla Gutiérrez Poliforum

2.0 out of 5.0

Recent guest reviews

What do you need a hotel room for....? Sleep, right!? This hotel had THE most comfortable bed I have ever had in a hotel! It's a very basic room, clean with good AC and wifi. I don't speak Spanish but someone at the front desk did. So no issue there. Also it's right next to Walmart for late night snack and Starbucks in the morning!

My wife arrived from out of state on a long ride and wanted to take a shower before going to bed. She let the water run for about 10 mins and it never got hot. It was less than lukewarm. She called the main desk and was advised to make sure she had the handle on hot, not cold. She assured the young lady that she knew how to turn on the handle with red being hot and blue being cold. The young lady sent up a man anyway. My wife cracked open the door because I was already asleep and did not want to let the man in. He left and said he would check the boiler and we never heard anything else. In the morning, we both wanted to take a shower before leaving, but again, there WAS NO HOT WATER. My husband called the front desk and a gentleman answered and said that the maintenance man would not be in until 0900. We left around 0800. Awhile ago, the front desk charged us for 2 rooms and never gave us back our monies. We complained then and nothing has come of it. Please make this right because bad publicity is bad for business. They should have given us another room that night. Man at the desk said noone had complained, but us. If others don't care about taking a shower in less than lukewarm water, that is their business. We like hot water.

Main reason for me to choose this hotel is location. It's the only hotel close to hospitals. Close to Walmart too. And close the shopping center. So location couldn't be better. Banks in the area too.

Pésima locación para hospedarse, no logré dormir ya que en el cuarto había demasiado polvo y desde que llegamos todos los cuartos olían a encerrado y humedad. Me mostraron 3 cuartos y todos olían a lo mismo y para variar, en el ultimo cuarto que me mostraron, ni la luz funcionaba. No logré descansar. MAL....

Me pareció un lugar muy limpio, la recepcionista fue muy amable en todo momento en que tuve interacción con ella, me sorprendió gratamente la puntualidad del desayuno en domingo, pues desde minutos antes de las 7am ya estaba todo listo. Mi única inconformidad es sobre las toallas que se ven un poco percudidas y algunas ya estaban desilachadas de algunas orillas.

El hotel bien ubicado para nuestra necesidad.Nuesto destino eara San Cristóbal de las Casas,pero el vuelo llega muy tarde y decidimos dormir una noche allá.La habitación normal,algo pequeña,pero el aire holia fatal y el cuarto también.Por lo demás todo bien, muy tranquilo , nada de ruidos , muy bueno pr descansar. el desayno escaso, pero incluido en el precio.

Muy atentos y serviciales. Un buen lugar de hospedaje. Con buen personal y excelente trato de parte del mismo. Muy recomendado para un buen descanso en cualquier tipo de viaje que se piense realizar. El único inconveniente es con el internet.

La estancia en el hotel en general fue buena, está todo limpio, la atención del personal buena, la comida en el desayuno incluido no fue tan buena, pasillos limpios e iluminados. falta colocar un instructivo en el elevador que indique como colocar la tarjeta para subir al piso indicado.

Limpio desde la recepción hasta el baño. Lindos detalles de diseño. Cuartos pequeños pero acogedores. Personal muy atento y dispuesto a las solicitudes. Solo ponen una botella de agua por habitación aunque sean 2 adultos. 1 sola compu en el centro de negocios.

No se podía abrir mi ventana de mi habitación, fue el único detalle, en general el servicio muy bueno y el personal amable y cordial. Debería de haber más variedad en el desayuno en cuanto a los guisos

Blvd Salomon Gonzalez Blanco, 4350 Tuxtla Gutierrez CHIS

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Business center

City Express Junior Tuxtla Gutiérrez Poliforum places you within a leisurely stroll of Chiapas Polyforum and Convention Center and Plaza Polyforum Shopping Mall. This 106-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. Also close to this Tuxtla Gutierrez hotel are Tuxtla Planetarium and Parque Convivencia Infantil.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning.


Rooms

City Express Junior Tuxtla Gutiérrez Poliforum's 106 air-conditioned rooms provide desks. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet.


Property features

Guests of City Express Junior Tuxtla Gutiérrez Poliforum enjoy access to free WiFi in public areas, a meeting room, and a business center. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area and laundry facilities.

Room options

Standard Room, 2 Twin Beds

Twin 2 | Sleeps 2

Triple Room

Twin 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

53% of guests recommend this hotel

Total of 266 reviews