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Best Western Plus Hotel Genova

4.0 out of 5.0

Recent guest reviews

Me and my girlfriend stayed at this hotel for 2 nights, we booked using a Smartbox voucher. they gave us a beautiful mansard room with a splendid Jacuzzi hot tub ensuite. nontheless we had a fre access to the SPA. The Spa experience was amazing, very relaxing. From the chromotherapic emotional shower to the hydromassage pool, everithing was sensational. The room was clean and and silence, we also had a perfecty working tv with all sky tv channels included. Great location, next to the beatuiful central station of Porta Nuova. I would undoubtly recommend this hotel to everybody.

Beautiful rooms, high ceilings which were nicely decorated. The spa was gorgeous, although have to pay €18 extra to use, should be included in the price of the stay. Great location, central to all major sites. The staff were lovely and helpful, nothing was too much trouble!! Breakfast okay, not much variety. Would stay again!!!!

This hotel is right opposite the main station Porta Nuova and there are bus and tram stops right outside as well as the metro at Porta Nuova so you are well connected for getting around on public transport. The historical old town with most attractions are about a 15-20 minute walk. The Sadem airport bus picks up and drops off just around the corner from the hotel which is very convenient. The hotel was very comfortable and the décor was modern and stylish. Very clean everywhere. The staff were very professional, helpful and friendly. There's a good gym which is free as well as a lovely spa which you do have to pay for but it was worth it. The rooms are well equipped with air conditioning, good Wi-Fi connection, fridge and tea and coffee making facilities, safe, TV and a good sized bed which was very comfortable. There was no noise at all at night. Breakfast was a good, wide choice of everything, including pancakes, and cakes. You won't leave the hotel hungry when you set out in the morning for a day in Turin. I'd recommend this hotel and would definitely stay again if I go back to Turin.

Perfect location directly outside Torino Porta Nova and next to the Sadem bus stop for the airport. I booked my room literally 20 minutes before arriving into the train station. The concierge desk was very helpful and friendly. I was in a single ensuite. The room was very spacious with international sky tv (although never having used this type of sky, it did take a little while to find out that you could get the movies in both the local and original language). Bed and pillows were comfortable and had lovely views out on the private balcony. Really ideal location, within a short walk of everything you could need including restaurants, pharmacy, bars etc Although it was only for 1 night, I will be looking to stay here again

We have a newly remodeled room in this lovely hotel. An enormous king bed AND a huge jacuzzi in a raised area just behind!! That was a surprise! The new bathroom is gorgeous with modern Italian style fixtures and a doorless shower. Only down side here is not quite enough flat space for toiletries for two people. But a very good shower. We wish the A/C would get colder at night, as we don't sleep so well at warmer temperatures. But on the plus side, our room includes free wi-fi and a huge spread for breakfast. I'm looking forward to trying more things on the breakfast buffet in the next couple days!

An excellent hotel just opposite the central train station (Porta Nuova). The room was very good and quiet, breakfast was fresh and tasty and staff was helpful. Near by bistro is a great place for a light lunch/dinner.

Nice hotel quite cheap and well located Close to railway statio (Porta Nuova) and centre of the city. Breakfast is nice Room are clean well furnished and not noisy. Enjoy your stay there as you will feel good

It was a business stay for two nights. The location of the hotel is excellent. There are several nice restaurants in close vicinity. The lobby and the bar area are cozy. However the room was very small which was not a problem for a business stay. It appears from the other reviews that there may be larger rooms. It is advisable to inquire about the size of the room during reservation. Yet the room was very clean and had everything I needed.Although the breakfast is very good, the coffee served at the breakfast was not fresh. Overall I would recommend this nice hotel.

The hotel is very conveniently located in downtown Turin, within walking distance of the train station. Though the hotel facility was probably built a while ago, the interior is modern and the rooms were updated. Unfortunately like most other older hotels in downtown location, the rooms are very small. The hotel offers a few free parking spots for hotel guests just around the corner, but it's first come, first served. The free breakfast at the hotel is typical European. It's included, at least it was for my room rate. There are some good Italian restaurants within walking distance for dinner or lunch. Hotel has good, free Wi-Fi. If you want the location, but good with a small room and bathroom, then I do recommend this hotel.

The Best Western Genova is a stone's throw from the main railway station (Porta Nuova) and right in the centre of the city - all the main parts are within easy walking distance. The breakfast is inexpensive, good and varied, everybody has it. Our room and bed were comfortable and the bathroom very good, especially the shower. The lounge is small and rather exposed to comings and goings, and the staff are helpful. The sauna however is only accessible as part of an €18 a day massage package and would have been really welcome if it was in its own when we stayed during a period of hard, dry cold. There is no English language TV channel at all: why do hotels never provide e.g. Sky News or Euro News? Would go again, but not in winter.

Room options

Classic Room, 1 Single Bed

Twin 1 | Sleeps 1

Classic Room, 1 Double Bed

Full 1 | Sleeps 1

Classic Room, 1 Queen Bed

Queen 1 | Sleeps 2

Deluxe Room, 1 Queen Bed

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 1268 reviews