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Best Western Hotel Luxor

3.0 out of 5.0

Recent guest reviews

We stayed one night in room 707. Lovely balcony view within easy flat walking distance to everything. Bathroom was immaculate and room size was great. Check in went smoothly. Breakfast was disappointing, Sale of Nespresso machines (instant coffee) in Italy should be forbidden.

Spent two nights in Hotel Luxor a few days ago and found it to be well located for central Turin attractions. Parking is available in its underground carpark (fee applies) and the hotel is within walking distance of most of the central city. Buses and trams are almost outside the front door. The main railway station is about one block away. Breakfast was available for 3 Euros, which is excellent value, and included good espresso coffee.

Turin was my first stop in a cycling trip through Italy. This meant I had to get my bike sent to the hotel ahead of my arrival. I emailed the hotel beforehand to arrange this and they were very accommodating, agreeing to sign for the package and store it safely for me. Leonardo, who works on reception, is really friendly and speaks especially good english. The breakfast is worth the extra money if you are on a budget, as you can eat a lot for a very low cost. It is fairly basic but there is a good selection of things. The location is great; very central, right by the main train station. Overall I would recommend.

I went to spend a weekend with my sister. We shared an enormous room with a king size bed. The spa hour was great. I really enjoyed and the receptionists were very nice. The breakfast is far the best !!! Though... everything was excellent :)

I booked a family suite which had a small balcony and a view of the street. The room was nice and modern actually, and quite spacious. The bathroom was nice and big as well. The breakfast was not too bad and the location was close to the train station. Overall it was definitely better than what I had expected.

This is a very comfortable hotel. We booked a standard room, which was quite large and well equipped, with a large ensuite and a balcony. The bed was very comfortable and the room really quiet. It was equipped with a kettle and a couple of small cups. Wifi connection was quick and stable. The breakfast was substantial with a good choice. My only criticism is that the reception staff were pretty dozy. On check in, we were told that we were booked on a room only basis, whereas we had paid in advance for the bed and breakfast rate. The receptionist quickly corrected herself when we pointed this out. On the second day of our three night stay, the television failed. We reported this to reception, but nothing was done about it. We complained about this when checking out, and the receptionist agreed that this should have been dealt with. On the positive side, the hotel is very well situated, just a few minutes walk from Porta Nuova railway station and the terminus for the airport bus. The main tourist attractions (Palazzo Reale etc) are an easy thirty minutes walk through the shopping arcades. There are a few restaurants within a few minutes walk of the hotel; I would particularly recommend Ristorante La Conca in Via Assietta for the quality of food and reasonable price. All together, I recommend Hotel Luxor, notwithstanding the charming but lackadaisical reception staff.

What a great surprise to see how close the hotel was to the railroad station and to see it had a jacuzzi to relax the tired feet after walking all around the tree-lined city. Desk personnel were always helpful 24 hours a day with recommendations from where to find a computer plug that fit the sockets to a tasty restaurant and what the best local offering is. Another big plus is the Ottimo Gelator just across the street!!! When lots of italians register for this hotel you as a tourist know that it's a good one - good coffee and croissants for breakfast then out and about from this convenient location.

As the title suggests, we moved rooms after the first night. The first room we were given smelt of cigarette smoke. This seemed to be coming from the next door room, it was horrible. First thing the next morning we spoke to reception, assuming we had somehow been allocated a smoking room. We were told the hotel is entirely non-smoking, but the very helpful lady on reception immediately offered us a change of room anyway. Well, what a difference! I'm fairly sure it wasn't an upgrade as the room was the same size and very similar in layout, but it was so much nicer, brighter, lighter and far, far less cigarette smoke (we did get a tiny bit, but not enough to worry about this time). In the second room the air con was switched on, it was off in the first room (it was March and many hotels seem not to turn their air con on until much later in the year). This may have been because the second room faced the road and it was therefore too noisy to sleep with the window open. We definitely needed either air con or an open window, the rooms, both of them, were far too warm for us otherwise. If you prefer a warmer room, you'd be fine. The hotel is a bit dated in its decor, well the two rooms we stayed in were, but it is clean and the location is great. Easy to walk to the centre and with loads of good restaurants on the doorstep. My main commendation though is the staff, they were wonderful, all of them. We would stay here again, but we'd be choosy about the room we were given.

Stayed for 3 nights in a superior room with terrace on the 7th floor. The room was spacious and very well equipped as was the bathroom. All the staff were extremely welcoming and helpful. The Reception staff were great. A very good breakfast with quality produce which, for us, lacked nothing. Would definitely stay again.

We were in this hotel for 2 nights. It's located 10 minutes walk from the train station Porta Nuova, but something like 25 minutes by foot from the centre. The surroundings are empty from bars and restaurant so you should be prepared to walk a little bit when coming back in the evenings. The hotel is nice, even if they still register your documents at the beginning of your stay, something that other hotel chains I have fidelity cards did not, maybe is the policy of BW. Poor information leaflet on Torino. Room was huge, so was the bathroom, clean and new. We had no breakfast there so I can't say. Free and good wifi.

Room options

Superior Room, 1 Queen Bed, Terrace

Queen 1 | Sleeps 2

Standard Room, 1 Single Bed

Twin 1 | Sleeps 1

Classic Room, 2 Single Beds

Twin 2 | Sleeps 2

Junior Suite, 1 Queen Bed, Balcony

Queen 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

69% of guests recommend this hotel

Total of 728 reviews