Hotels with a Pool in Tupper Lake, NY

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Aug 8 - Aug 9

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Aug 9 - Aug 10

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Tupper Lake hotels essential information

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Recent Hotels with Pool Reviews

4/5 Good

"Great location but staff and management need to take greater ownership and communicate to reach the full potential of this property. We were given a newly renovated room with a beautiful lake view. However both the shower and sink were experiencing draining problems. The shower ended up flooding over onto our floor and into the bedroom. We reported it to the front desk who never communicated it to the day shift for maintenance to come and fix it. We reported it again and when maintenance arrived he was very professional but had only been told of a slow drain not the flooding issue. A fan was put in our room and Boone ever checked back in about it or with us regarding the issue. We tried to make use of the private beach. No towels were available, when we asked if more were coming the man working simply said there was nothing to be done. There was a reservation list for kayaks and canoes, he did not monitor it at all, just sat in the hut and ignored the beach. When our room was serviced trash was left behind and floors unswept but towels changed and beds made. At breakfast I observed a staff member leaning on the sneeze guard of the buffet for an extended period of time. The bartender, I wish I had gotten his name but he has been there for many years was excellent. Friendly and gracious, kudos. These are minor things that people take note of at a place of this caliber. Better communication amongst the staff and a bit more attention the details could go a long way."

A verified traveler stayed at Grandview Lake Placid

Posted 13 hours ago