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Xkeban Tulum

Propiedad de 3.0 estrellas
VIP Access

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Galería de fotos de Xkeban Tulum

Una persona relajándose en una silla flotante junto a una piscina pequeña rodeada de elementos naturales.
Private Deck & Tub Suite | Terraza o patio
Pasillo
Un dormitorio con una cama grande, un ventilador de techo, un muro tejido y vistas a la vegetación.
Una zona de bar con lámparas de mimbre colgantes, una pared de piedra y vista al océano al atardecer.

Opiniones

8.6 de 10,
Excelente

Servicios principales

  • Alberca
  • Estacionamiento incluido
  • Wifi gratuito
  • Restaurante
  • Aire acondicionado
  • Desayuno disponible

Explora la zona

Ver en el mapa
Mz 923 Privada Lt 002 6, La Veleta, Tulum, QROO, 77760
  • Place, Centro de salud y bienestar Holistika Art Walk
    ‪6 min a pie‬
  • Place, Hospital de Tulum
    ‪3 min en auto‬
  • Place, Playa de Tulum
    ‪12 min en auto‬
  • Airport, Aeropuerto Internacional de Tulum (TQO)
    ‪61 min en auto‬
VIP Access
Los hospedajes VIP Access reciben las más altas puntuaciones de nuestros huéspedes, y se seleccionan con base en su calidad y servicio.
  • Recibirás un servicio excepcional
  • Obtendrás descuentos y beneficios extra para socios Rewards
Más información sobre VIP AccessSe abrirá en una nueva ventana

Opciones de habitación

Abrir todas las fotos de Design Room

Design Room | Vista desde la habitación

Design Room

10.0 de 10
Excepcional
(2 opiniones)
  • 312 pies cuadrados
  • 1 habitación
  • 2 personas
  • 1 cama King
  • Wifi gratuito

Abrir todas las fotos de Design Crystal Suite

Design Crystal Suite | Ropa de cama hipoalergénica, minibar, insonorización y wifi gratis

Design Crystal Suite

9.0 de 10
Magnífica
(2 opiniones)
  • 420 pies cuadrados
  • 1 habitación
  • 2 personas
  • 1 cama King
  • Wifi gratuito

Abrir todas las fotos de Private Deck & Tub Suite

Private Deck & Tub Suite | Ropa de cama hipoalergénica, minibar, insonorización y wifi gratis

Private Deck & Tub Suite

  • 538 pies cuadrados
  • 1 habitación
  • 2 personas
  • 1 cama King
  • Wifi gratuito

Abrir todas las fotos de Design Studio with Kitchenette

Habitación con ventilador de techo, un sofá, una mesa con adornos y vistas al exterior.

Design Studio with Kitchenette

  • 398 pies cuadrados
  • 3 personas
  • 1 cama King y 1 sofá cama matrimonial
  • Wifi gratuito

Abrir todas las fotos de Design Duplex Suite

Un dormitorio con una cama grande, vistas al exterior y un balcón.

Design Duplex Suite

10.0 de 10
Excepcional
(1 opinión)
  • 602 pies cuadrados
  • 3 personas
  • 1 cama King y 1 sofá cama matrimonial
  • Wifi gratuito

Abrir todas las fotos de Room design

Una cama con edredón acolchado, decoración con diseño de hojas en la pared y un ventilador de techo.

Room design

  • 312 pies cuadrados
  • 2 personas
  • 1 cama King
  • Wifi gratuito

Abrir todas las fotos de Double Room Signature

Un dormitorio con cama, ventilador de techo y ventanas amplias.

Double Room Signature

  • 419 pies cuadrados
  • 2 personas
  • 1 cama King
  • Wifi gratuito

Abrir todas las fotos de Double Room Design

Un dormitorio con una cama grande, un ventilador de techo, un aire acondicionado y un tapiz de pared tejido.

Double Room Design

  • 312 pies cuadrados
  • 2 personas
  • 1 cama King
  • Wifi gratuito

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Zona Hotelera
  • En una playa privada
  • Alberca
  • Spa
  • Acepta mascotas
8.6 de 10, Excelente, 281 opiniones
$200 por noche
El precio actual es de $249
19 jul. - 20 jul.
Total con impuestos y cargos
Ahau Tulum

Información de la zona

Tulum

Con una ubicación conveniente en la zona de La Veleta, Xkeban Tulum se encuentra a pocos minutos a pie de Holistika Art Walk y a unos 3 kilómetros de Hospital de Tulum. Los huéspedes de este hotel de 3 estrellas con 19 habitaciones tienen a su disposición 2 albercas al aire libre, 2 restaurantes y wifi gratis en la habitación.

Qué hay cerca

  • Centro de salud y bienestar Holistika Art Walk - A 6 min a pie - 0.6 km
  • Hospital de Tulum - A 3 min en auto - 2.2 km
  • Playa de Tulum - A 12 min en auto - 7.0 km
  • Playa Paraíso - A 13 min en auto - 8.1 km
  • Pirámides mayas de Tulum - A 14 min en auto - 8.1 km

Medios de transporte

  • Aeropuerto Internacional de Tulum (TQO) - 43 min en auto

Restaurantes

  • ‪Vaivén - ‬A 11 min a pie
  • ‪El Aguajito Marisqueria - ‬A 14 min a pie
  • ‪Pepe The Best Taco! - ‬A 10 min a pie
  • ‪Nüüd Cafe - ‬A 9 min a pie
  • ‪Italdo Pasteleria - ‬A 14 min a pie

Información de la propiedad

Xkeban Tulum

Xkeban Tulum se destaca por sus amenidades, que incluyen 2 albercas al aire libre, terraza en la azotea y wifi gratis en las áreas comunes. Puedes utilizar el estacionamiento gratis si te mueves en auto. Puedes pedir al personal de la recepción que te ayude con almacenamiento seguro de objetos de valor y servicios de concierge. En este hotel disfrutarás también de café o té en las áreas comunes.
La propiedad cuenta con 2 albercas al aire libre.

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2 albercas al aire libre, acceso de 07:00 a 21:00, y camastros
Copal Tulum Hotel
Zama
  • Alberca
  • Spa
  • Estacionamiento incluido
  • Wifi gratuito
8.8 de 10, Excelente, 1,001 opiniones
$66 por noche
El precio actual es de $87
20 jul. - 21 jul.
Total con impuestos y cargos
Copal Tulum Hotel

Servicios de la propiedad

Internet

  • Disponible en todas las habitaciones: wifi gratis
  • Velocidad del wifi en las habitaciones: 25+ Mbps
  • Disponible en algunas áreas comunes: wifi gratis

Estacionamiento y transporte

  • Estacionamiento gratis en la propiedad
  • Estacionamiento limitado en la propiedad

Alimentos y bebidas

  • Desayuno a la carta disponible todos los días de 07:30 a 13:00 con cargo: de USD 10 a 30 para adultos y de USD 10 a 30 para niños
  • 1 bar o lounge
  • 1 cafetería/café
  • 2 restaurantes
  • Café y té en áreas comunes
  • Snack bar o deli

Actividades

  • 2 albercas al aire libre

Para familias

  • 2 albercas al aire libre
  • Frigobar
  • Habitaciones insonorizadas
  • Snack bar o deli

Servicios generales

  • Caja de seguridad en la recepción
  • Servicio de recepción con horario limitado

Servicios para huéspedes

  • Asistencia para tours y compra de boletos
  • Servicio de limpieza (diario)
  • Servicios de concierge

Exteriores

  • Muebles de exterior
  • Terraza en la azotea

Facilidades para personas con discapacidad

  • Sin elevador

Más

  • Áreas designadas para fumadores

Amenidades en la habitación

Habitación

  • Ropa de cama hipoalergénica
  • Se proporcionan sábanas

Baño

  • Amenidades de baño gratuitas
  • Baño privado
  • Papel de baño
  • Regadera
  • Regadera tipo lluvia
  • Se ofrecen toallas
  • Secadora de cabello
  • Shampoo

Alimentos y bebidas

  • Botella de agua gratuita
  • Cafetera y tetera
  • Frigobar
  • Minibar
  • Parrilla de estufa
  • Vajilla y utensilios de cocina

Más

  • Aire acondicionado
  • Decoración individual
  • Habitaciones insonorizadas

Políticas

Check-in

Inicio de check-in: 15:00. Fin de check-in 19:00
Check-in sin contacto
Check-in fuera del horario establecido sujeto a disponibilidad
Edad mínima para hacer el check-in: 18 años

Check-out

Check-out antes de las 11:00
Check-out sin contacto

Instrucciones especiales de check-in

La recepción está abierta todos los días, de 07:00 a 19:00.
Los huéspedes deben contactar al hospedaje con anticipación para recibir las instrucciones sobre el check-in. La recepción tiene un horario limitado.
Contacta a la propiedad, como mínimo, 24 horas antes de tu llegada para organizar el check-in. Utiliza la información de contacto incluida en la confirmación de la reservación.
Si tienes previsto llegar después de las 12:00, contacta a la propiedad con anticipación. Utiliza la información de contacto incluida en la confirmación de la reservación.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Formas de acceso

Servicio de recepción (horario limitado)

Formas de pago

Información importante

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Esta propiedad acepta tarjetas de crédito, tarjetas de débito y efectivo
Hay formas de pago disponibles para evitar el uso de efectivo
El equipamiento de seguridad de esta propiedad incluye extintor de incendios y botiquín de primeros auxilios
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.

Otros nombres de la propiedad

XKEBAN
Xkeban Tulum Hotel
Xkeban Tulum Tulum
Xkeban Tulum Hotel Tulum

Preguntas frecuentes

Are free cancellation options available at Xkeban Tulum?

Xkeban Tulum offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do around Xkeban Tulum?

This hotel is situated in La Veleta within a short 9-minute walk of Holistika Art Walk. You'll also find Tulum Beach and Tulum Mayan Ruins within a short drive.

Is there parking available at Xkeban Tulum?

Yes, self parking is offered for free at the hotel.

Does Xkeban Tulum have a casino?

No, Xkeban Tulum doesn't have a casino.

Is there an indoor pool at Xkeban Tulum?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Xkeban Tulum good for couples?

There are plenty of amenities for couples at this hotel, including 2 restaurants, 2 outdoor pools, and a bar/lounge.

Are there hot tubs at Xkeban Tulum?

No, this hotel doesn't have a spa tub.

Does Xkeban Tulum feature a restaurant that includes a breakfast menu?

Yes, Xkeban Tulum has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Xkeban Tulum allow pets to stay for free?

No, pets aren't allowed at Xkeban Tulum though service animals are welcome.

Are there connecting rooms at Xkeban Tulum?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Xkeban Tulum?

The closest major airport to Xkeban Tulum is Tulum Intl. Airport (TQO), which is 24.5 mi away (43 minutes by car).

Are there rooms with balconies at Xkeban Tulum?

Yes, every guestroom at Xkeban Tulum comes with a balcony/patio.

Opiniones de Xkeban Tulum

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 40 de 66 opiniones
Puntuación de 8, es decir, Bueno. Basada en 11 de 66 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 7 de 66 opiniones
Puntuación de 4, es decir, Malo. Basada en 7 de 66 opiniones
Puntuación de 2, es decir, Terrible. Basada en 1 de 66 opiniones

9.0/10

Limpieza

8.8/10

Servicio y personal

8.6/10

Servicios

9.0/10

Condiciones de la propiedad

Opiniones

Opinión verificada

10/10 Excelente

Grace

Le gustó: Limpieza, servicios, condiciones de la propiedad
The room was beautiful and relaxing. The atmosphere was fun and the food was delicious. Great hospitality and service.
Se hospedó 3 noches en febrero de 2026
Opinión verificada

10/10 Excelente

Austin

Le gustó: Limpieza, servicios, condiciones de la propiedad
Amazing hotel…. Staff was super helpful and welcoming made me feel at home!!! From Jose at check in to Daniel at the desk for anything I needed! Overall the stay was amazing! Tommy at the restaurant was also a great server and host along with Daniel to.. Overall the stay was the best and highly recommend to anyone coming to Tulum for the first time!!! I plan on being back again!
Se hospedó 5 noches en enero de 2026
Opinión verificada

6/10 Aceptable

Amanda

Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
Out over all stay was good.. the only thing i got to say is that we got bit up alot in bed, due to ants crawling everywhere. Also i was so excited to use the balcony hot tub but it was really dirty like super dirty & it had an awful smell coming out of it. Other than that the stay was good, the neighborhood we adored & the people around was super nice & friendly. The scenery was so beautiful!
Se hospedó 4 noches en marzo de 2026
Opinión verificada

10/10 Excelente

Aldo Arturo

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, excellent food Really nice place
Se hospedó 4 noches en agosto de 2023
Opinión verificada

10/10 Excelente

Joran

Le gustó: Limpieza, servicio y personal, servicios
Nice vibes, great people. Really liked the room!
Se hospedó 6 noches en enero de 2025
Opinión verificada

10/10 Excelente

Dene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wonderful hotel. My husband and I really enjoyed the naturalistic atmosphere of the hotel. No televisions was great. Patio was wonderful with tub, hammock and a swivel chair. Mosquitoes are relentless bring your repellent or you’ll get eaten alive. Great experience, staff was super helpful and friendly. I definitely recommend and would definitely return with my arsenal of mosquitoe repellent of course.
Se hospedó 4 noches en octubre de 2025
Opinión verificada

10/10 Excelente

Evelyn

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is beautiful and relaxing. The staff were wonderful, friendly, and pleasant. I definitely would go back to stay again.
Se hospedó 3 noches en noviembre de 2022
Opinión verificada

8/10 Buena

Gabryell

Le gustó: Limpieza y condiciones de la propiedad
Staff was great and helpful all around! The rooftop party or DJ was not the best experience but it was over by 11p the noise and the choice of music is not the best. The water was an issue I requested to be moved because i thought it may just be my room because everyday there was a delay in me showering or even brushing my teeth! I’m not exaggerating it was every single day. The food was delicious and the overall aesthetic was pleasing.
Se hospedó 8 noches en diciembre de 2025
Opinión verificada

10/10 Excelente

Juan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great people
Se hospedó 4 noches en enero de 2025
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Must go!

So amazing, the staff were so friendly and very welcoming since the moment we arrived. The room was very clean and I loved all every aspect of the space was decorated and Tulum inspired. Will come back to this resort again for the value and comfortability. Bed was comfortable, shower was hot and a cute cafe very close by for food. Overall very niche hotel from the all inclusive resort vibe it’s different but awesome!
Se hospedó 3 noches en diciembre de 2024
Opinión verificada

10/10 Excelente

Maria G Aldape

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing people. Everyone was super friendly and helpful I loved my stay at this property Definitely coming back and recommending it to all my friends
Se hospedó 4 noches en septiembre de 2022
Opinión verificada

10/10 Excelente

ALAIN

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
From our one month travel it was our best favorite place for our budget the staff is amazing nice kind not superficial the room is amazing nice bed nice smell the bathroom the decoration the roof view swimming pool bar and sunset on the jungle really good enough near tulum center but not to far to be rest quiet ...5 stars for us
Se hospedó 1 noche en octubre de 2022
Opinión verificada

6/10 Aceptable

Wayne

Le gustó: Limpieza, servicios, condiciones de la propiedad
The small boutique hotel has a great feel to it and I love the little touches here and there that point to its ethos. The room was beautiful, though small - the balcony with hot tub was def needed. That said, there was a lot of building noise and it went on for hours on my second day and started at 8am the next day (the day I checked out). The rooms aren’t sound insulated at all and so you could also hear people outside as if they were in the same room. Receptionists (guy from Argentina and a lady) were very kind and helpful. But the noise was too much.
Se hospedó 2 noches en noviembre de 2025
Opinión verificada

10/10 Excelente

Yannie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
Se hospedó 4 noches en septiembre de 2025
Opinión verificada

10/10 Excelente

Merilyn

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel experience was amazing! Is very clean, organized and the staff each one of them is very welcoming since day one! They did everything to surprise me on my birthday with balloons, drinks and even singing! You guys rock! Thank you!
Se hospedó 4 noches en noviembre de 2024
Opinión verificada

10/10 Excelente

Jenae Armani

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our stay here was amazing!!! The property is beautiful with amazing decor for pictures. The staff and lady at the front desk was so helpful and made sure we were set with a scooter rental and local things to do. I highly recommend renting the scooter because the hotel is about 10 mins from the Tulum strip with food, clubs, and shops to enjoy. Overall 9/10 the only complaint was the area is still being developed so there is construction going on.
Opinión verificada

10/10 Excelente

Esmeralda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I just love it . Very clean and adorable. Staff very friendly. The locatin is not the best but not the worst. I definitely will come back. Breakfast included was delicious.
Se hospedó 4 noches en enero de 2023
Opinión verificada

10/10 Excelente

Kari Ann

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic boutique hotel located just outside of downtown Tulum (very jungle feel). About 15 min drive to Tulum Beach area. Adults only location with a fun rooftop bar/DJ! Rooftop pool (we never used this, but it was pretty). The in-room bar was always stocked with beer, wine, waters, juice, and snacks for purchase. Pay the extra to stay in a room with the furnished patio/balcony!! BEAUTIFUL! The tub on the balcony was amazing. The staff are super friendly, but you will need to use some translator apps while there if you do not speak Spanish. The front desk set up taxi rides, gave recommendations for restaurants, etc. The food was fine, but we did not eat there often. The location was perfect for us as we wanted to explore Tulum/LaValetta and we did! Rent an ATV on your first day and you won't regret it. We did a lot of walking the 1st two days...Taxi rides are EXPENSIVE. This hotel was with 10-15 minutes of several Cenotes/Parks easily accessable by ATV. Negatives: No elevator. We chose a room on the 4th floor, but we needed the exercise! (It was worth it for the views of the sunrise/sunset!) The room (while on the smaller size) had everything we needed including a very comfortable bed and was well decorated. The shower was amazing! This experience taught us that staying in boutique hotels in Tulum is WAY better than an all-inclusive experience if you want to get a feel for the real local hangouts, community, and the real Tulum vibe! Less expensive too!
Se hospedó 6 noches en abril de 2026
Opinión verificada

10/10 Excelente

Gordon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the place is beautiful, but it’s on a road that still is being built. like once everything is done, it’ll all be beautiful, but expect to be on a dirt road with tons of pot holes, but with that being said it’s worth it! the staff is fantastic, place is beautiful inside, really clean, and just an overall pleasant experience!
Se hospedó 4 noches en noviembre de 2022
Opinión verificada

8/10 Buena

Xavier

Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
Fix the roads
Se hospedó 4 noches en diciembre de 2024
Opinión verificada

4/10 Mala

lidia

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y comodidad de las habitaciones
To loud on weekends could not sleep
Se hospedó 2 noches en noviembre de 2023
Opinión verificada

8/10 Buena

Junissa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Lovely

The staff was amazing! Super nice friendly and helpful. The construction noise made it hard to sleep in the mornings but they gave us complementary drinks to make up for it because it’s really not their fault. They went above and beyond with the decor and hospitality. Highly recommended. The roof top sunsets were beautiful. There’s no tvs lol I thought that was funny lol but very nice hotel
Se hospedó 3 noches en febrero de 2025
Opinión verificada

4/10 Mala

Jose

No le gustó: Servicio y personal y condiciones de la propiedad
No hot water the first night. No towels left in room second night and nobody on property left to help after 11pm. Rooftop bar tender was sleeping by the pool instead of tending bar. Room had a terrible stench masked by a diffuser. Construction ongoing and entrance unpaved. And at checkout, they tried to charge us for drinks when we never went to the bar.
Se hospedó 2 noches en noviembre de 2022
Opinión verificada

2/10 Terrible

Eduardo

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
we checked in and were escorted to the room by a hotel employee. When the employee opened the door, he immediately realized the room had not been cleaned. We were surprised, but offered to go out and get food to give them time to clean the room. Only after we made that offer were we told that the cleaning crew had already left for the day, and the room could not be prepared. The only alternative the hotel could offer was a different room that did not include the private hot tub and was located on the fourth floor, with no elevator. This was not acceptable to us, as it did not match what we had reserved and paid for. We asked to cancel the reservation, but were told that since the booking was made through Expedia, the hotel could not cancel or issue a refund directly.
Se hospedó 2 noches en agosto de 2025
Opinión verificada

6/10 Aceptable

Peter

No le gustó: Servicios
My husband and I checked into this hotel. We were charged additional $197 towards the room i already paid as my package. When i asked, only thing i was told was for the room. This is not a resort facility and felt like resort fees. Resort fees are not this expensive. The small dining room and bar area is closed everyday at 3pm. It is only open till 10:30 for food on Friday to Sunday on the rooftop with techno music that is blasting throughout the hotel. There is a pool next to the dining area and rooftop. It is a pool but not a swimming pool, it's more of soak yourself and hang out pool. The employees are nice but service is inconsistent. We had barely no hot water or water pressure in the shower but the sink had plenty of hot water. There is no place to hang your clothes, no phones, no tv and wifi is dead slow. We didn't even get our rooms clean for four days, the day before we left. If you're looking for a hotel that has the amenities, close to wherever you want to go without paying for taxi, this is not the hotel. This is not an adult hotel like they advertised. I would not recommend. Taxis are expensive.
Se hospedó 4 noches en octubre de 2025

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