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Saasil Tulum

3.5 star property

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Exterior detail
Front of property
Handrails in hallways
Interior detail
Design Villa, 2 Bedrooms, Private Pool, Garden Area | 1 bedroom, in-room safe, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi

Explore the area

View in a map
Calle 8 Sur S N La Veleta, Tulum, ROO, 77780
  • Place, Holistika Art Walk
    ‪13 min walk‬
  • Place, Hospital de Tulum
    ‪16 min walk‬
  • Place, Dos Aguas Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪60 min drive‬

Room options

View all photos for Design Villa, 2 Bedrooms, Private Pool, Garden Area

Design Villa, 2 Bedrooms, Private Pool, Garden Area | 1 bedroom, in-room safe, laptop workspace

Design Villa, 2 Bedrooms, Private Pool, Garden Area

  • Garden view
  • 1884 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Design Apartment, 1 King Bed, Terrace, Tower

1 bedroom, in-room safe, laptop workspace

Design Apartment, 1 King Bed, Terrace, Tower

  • City view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Design Apartment, 2 Bedrooms, Private Pool, Tower

1 bedroom, in-room safe, laptop workspace

Design Apartment, 2 Bedrooms, Private Pool, Tower

  • City view
  • 1238 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Design Apartment, 1 Bedroom, Private Pool, Mezzanine

Design Apartment, 1 Bedroom, Private Pool, Mezzanine | 1 bedroom, in-room safe, laptop workspace

Design Apartment, 1 Bedroom, Private Pool, Mezzanine

  • 969 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Design Apartment, 2 Bedrooms, Private Pool, Mezzanine

1 bedroom, in-room safe, laptop workspace

Design Apartment, 2 Bedrooms, Private Pool, Mezzanine

  • 1238 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

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About the neighborhood

Tulum

Located in La Veleta within a short walk of Holistika Art Walk, Saasil Tulum is within a mile (2 km) of Hospital de Tulum. This 17-room, 3.5-star apartment building welcomes guests with a private beach, a full-service spa, and an outdoor pool.
View more Apartments in TulumOpens in a new window

What's nearby

  • Holistika Art Walk - 13 min walk - 0.7 miles
  • Hospital de Tulum - 16 min walk - 0.9 miles
  • Dos Aguas Park - 3 min drive - 0.9 miles
  • Tulum Beach - 12 min drive - 4.2 miles
  • Tulum Mayan Ruins - 14 min drive - 4.4 miles

Getting around

  • Tulum Intl. Airport (TQO) - 37 min drive

Restaurants

  • ‪Vaivén - ‬4 min walk
  • ‪El Aguajito Marisqueria - ‬7 min walk
  • ‪Pepe The Best Taco! - ‬6 min walk
  • ‪Nüüd Cafe - ‬6 min walk
  • ‪Italdo Pasteleria - ‬6 min walk

About this property

Saasil Tulum

Guests of Saasil Tulum have access to a private beach, a full-service spa, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 240 per person roundtrip. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this beach apartment building include free WiFi in public areas, a terrace, and laundry facilities.
Each apartment is air-conditioned and features a kitchenette and space to spread out with a separate bedroom and a dining area. Guests can expect to find free WiFi. Other standard amenities include a washer/dryer, a coffee maker, and a ceiling fan. Housekeeping is available on request.
Recreational amenities at the apartment include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the apartment's full-service spa. Services include deep-tissue massages, hot stone massages, and Thai massages.

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Hum Living Luxury Villas-La Veleta Tulum
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  • Kitchen
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  • Free WiFi
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Property amenities

Beach

  • On a private white sand beach
  • Beach loungers
  • Beach shuttle (surcharge)
  • Beach towels
  • Beach umbrellas
  • Free beach club nearby

Pool/Spa

  • Deep-tissue massages
  • Full-service spa
  • Hot stone massages
  • In-room massages
  • Outdoor pool
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free self parking on site

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Dining

  • Room service

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Outdoor areas

  • Deck/patio
  • Garden
  • Outdoor entertainment area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board on request
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 17 units
  • Garden
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 2 weeks before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 240 per person (roundtrip)
  • Airport shuttle fee per child: USD 90 (one-way), (from 2 to 11 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the apartment at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Saasil Tulum Aparthotel
Saasil Aparthotel
Saasil
Saasil Tulum Tulum
Saasil Tulum Apartment
Saasil Tulum Apartment Tulum

Frequently asked questions

Are free cancellation options available at Saasil Tulum?

Saasil Tulum offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to see within easy reach of Saasil Tulum?

This apartment is situated in La Veleta within a short 13-minute walk of Holistika Art Walk and also 20 minutes on foot from Dos Aguas Park. You'll also find Tulum Beach and Tulum Mayan Ruins within a short drive.

Is parking available on site at Saasil Tulum?

Yes, self parking is offered for free at the apartment.

Is there a spa at Saasil Tulum?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages.

Does Saasil Tulum include a casino at the property?

No, Saasil Tulum doesn't have a casino.

Is there an indoor pool at Saasil Tulum?

No, this apartment doesn't have an indoor pool; however, there is an outdoor pool.

Is Saasil Tulum a good place to stay for couples?

There are many amenities for couples at this apartment, including in-room massages as well as a private beach and an outdoor pool.

Are there hot tubs at Saasil Tulum?

No, this apartment doesn't have a spa tub.

Does Saasil Tulum have a restaurant with a breakfast menu?

No, Saasil Tulum doesn't have a restaurant that serves breakfast.

Does Saasil Tulum allow pets to stay for free?

No, pets aren't allowed at Saasil Tulum.

Are there connecting rooms at Saasil Tulum?

No, this apartment doesn't feature connecting guestrooms.

Where is the closest airport to Saasil Tulum?

The closest major airport to Saasil Tulum is Tulum Intl. Airport (TQO), which is 24.7 mi away (37 minutes by car).

Are there rooms with balconies that I can book at Saasil Tulum?

Yes, every apartment at Saasil Tulum comes with a deck/patio and some offer garden and city views.

Saasil Tulum Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 13 out of 32 reviews
Rating 8 - Good. 12 out of 32 reviews
Rating 6 - Okay. 2 out of 32 reviews
Rating 4 - Poor. 3 out of 32 reviews
Rating 2 - Terrible. 2 out of 32 reviews

9.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Rhonda

Disliked: Property conditions & facilities, communication
No front desk and no check in available. Never received email with check in instructions, then no one answered phone after calling several times. Had to find another hotel to stay in.
Stayed 1 night in Nov 2021
Verified review

6/10 Okay

Angel

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
The place is beautiful, but there is no communication with the owner/host, the day we got there we were very disappointed that there is only a table as a front desk with a security guard (wich he was very attentive helped bringing our bag to the apartment) but he did not know how to turn on the roof top pool, the water in the shower was very cold, and the wifi was not working, I had to fix it my self, the apartment is beautiful but is outside the town you need a car to get to it. Its a very calm place no noise from town partys wich could be a great thing. The apartment has washer and dryer as well as full size fridge and stove. Overall its a nice place to stay but they could work on communication with guest.
Stayed 2 nights in Oct 2020
Verified review

4/10 Poor

ColdWater

Disliked: Cleanliness, amenities, property conditions & facilities, communication
It was disappointing trying to contact the host. No one spoke English so that made it more difficult to communicate. The water in the bathroom was cold majority of the time. The lights in our room kept going out which was frustrating
Stayed 3 nights in Oct 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren sehr zufrieden mit der Unterkunft! Wir hatten ein Apartment mit Dachterasse gebucht. Der Ausblick und die Gestaltung hat uns sehr gut gefallen. Das Apartment war sauber, sogar unser Geschirr wurde gespült wenn etwas stehen geblieben ist. Insgesamt war das Apartment sehr geräumig und lichtdurchflutet. Am vorletzten Tag hatten wir ein Problem mit einem Wasserboiler. Es wurde uns umgehend geholfen und ein Upgrade auf ein anderes größeres Apartment angeboten. Durch die Corona-Krise gab es für uns einige Probleme zu bewältigen. Wir möchten uns diesbezüglich noch einmal ganz herzlich bei Nohely Pacheco vom Front Desk für ihre Hilfbereitschaft und Freundlichkeit bedanken! Außerdem auch bei der absolut netten Sicherheitskraft, der stets ein Lächeln auf den Lippen hatte. Insgesamt würden wir auf jeden Fall noch einmal wiederkommen.
Stayed 9 nights in Mar 2020
Verified review

10/10 Excellent

Perry

Liked: Cleanliness, amenities
The property is really beautiful. It is located on the edge of town, but walking/biking distance to anything you need. The property is gated and has 24 hour security. Everyone was very friendly. There is a shared pool and some condos have private pools. Though, it's not heated so it is cold, but very pretty to look at. The condo we stayed at was very spacious and had two washrooms! The outdoor space was a great option to lay outside. There is construction in the neighbourhood, but coming from Toronto, it didn't bother us much. The noise is not aggressive and won't bother your stay. We rented a car, but really we just walked/biked everywhere.
Stayed 5 nights in Mar 2020
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poorly managed, not clean . Overall I wouldn’t recommend to anyone to stay there. In word, we all were disappointed
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really clean, beds were made everyday and towles were changed every two days and beach towels were provided everytime we asked for them at the front desk. Overall a good experience with the exception that we didnt have electricity one night which was hot but not a big deal the entire area were we were lost power unitl that next morning besides that everything was excellent, Hotel manager was really nice told us to message her with any doubts at anytime that she would do her best to answer back.
Stayed 6 nights in Feb 2020
Verified review

8/10 Good

catarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyfsat lägenhets Hotel

Ett bra lägenhets Hotel. Stora ljusa rum , finns vad man behöver. Tyvärr var poolen och uteplatsen ej rengjord när vi bodde där. Ligger för långt bort från strand och det var inga bra vägar från huvudgatan fram till hotellet, plus inga gatubelysningar.
Stayed 5 nights in Jan 2020
Verified review

10/10 Excellent

expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍

It was great! The area in La Veleta is growing so some hotels don’t have hot water for so long and the water is a little salty. But the apartment was amazing! We loved it!
Stayed 7 nights in Jan 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Grande suite très agréable, hôtel situé à l'extérieur de la ville (voiture souhaitable), pas de restauration ni vraiment de réception.
Stayed 5 nights in Dec 2019
Verified review

8/10 Good

AlejoViajes1972

Liked: Cleanliness, amenities
Es un lugar agradable con gente muy agradable a cargo. Su ubicación es alejada del tumulto, si tienes carro todo bien. Es muy amplio y cómodo. La cocina es deficiente totalmente en su equipamiento. Ojalá lo mejoren.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Location is a bit far from amenities and a bit difficult to find. However, the apartment and facilities as well as the staff are great. Including the security.
Stayed 4 nights in Oct 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El espacio de las habitaciones fue bueno. Contando con un vehiculo para moverse en esa zona; creo que es una muy buena opcion.
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great only thing was the construction around the building
Stayed 4 nights in Oct 2019
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities
No lo recomendaría, muy lejos playa, nada atentos. Pedimos hablar con María ya que desocupamos la habitación a las 9:00 pedimos resguardar maletas a las 13 hrs en lo que salíamos (ya que pensamos que a esa hora hacíamos check out) y contundentente dijo que no x que quizá la tenía solicotada (cuando estaba muy poco ocupado el hotel). No regresaría
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
A real gem! We lucked into this place when the hotel we usually stay did not work out. Wow: big, high ceilings, large rooms, fast WiFi, full kitchen, washer dryer, large and deep plunge pool just for the one apartment, good security. Was a little hard to find down some unpaved back streets, but a blessing in disguise for us. Got a great rate because newly opened and new and unpaved neighborhood. If you can get a good price, top recommendation, and big enough so even a good deal at a higher price if you have two families sharing.
Stayed 1 night in Jun 2019
Verified review

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Nothing, no water for shower, no parking at night. Had a problem an asked to be contacted, never was.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Always love to stay here. Lovely design! However, this time one of the days they did not clean my room and no fresh towels were available. They did find a pool one. Taxis to Tulum May take a while to arrive.
Stayed 4 nights in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful property, our apartment was lovely and spacious. My only complaint is with management. I emailed before we arrived to let them know we would have an additional guest twice, and there was no response. Worse, after we left I discovered I had misplaced a beloved necklace given to me by my late father before he passed away. Again I emailed and asked them to please have a look, but I received NO response whatsoever.
Stayed 5 nights in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar para vacacionar, pero con detalles

El lugar está muy bien, para pasar una agradable estancia, es cómodo y está bien equipado. Excelente ubicación, pero es un poco difícil de encontrar. Lo único que no me agradó para nada es que te hacen un cobro por depósito de 200 dólares y que se supone lo deben devolver a más tardar 5 días, y pues desde el 27 de sep que hicieron el cobro y todavía nada, eso me da mucha desconfianza.
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value!!!! Good service and amenities, very clean. Beautiful space and close to all sorts of restaurants and shops.
Stayed 5 nights in Sep 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the people the place is nice and clean tulum is really secure
Stayed 6 nights in Aug 2018
Verified review

8/10 Good

Alexandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar para descansar

Excelente lugar para relajarse, Paco fue un excelente anfitrión, nos otorgó bebidas de cortesía, las albercas del departamento excelentes, no pudimos ir a la playa por el exceso de zargazo, pero el departamento muy bien, solo le pondría unos signos de alarma: 1) Nos tocó el 3er piso y los barandales son muy inseguros para los niños, pues están sin protección y pudieran caerse los niños. 2) Ofrecen el departamento con acceso a un cenote, como parte de la “venta” y resulta que llegando nos dijeron que cobran $33 usd por persona, eso se me hace un engaño, ya después nos explicaron que era como cuota de recuperación, pero una de las razones por las cuales quisimos alquilar ese departamento, fue precisamente por la entrada al cenote. Deberían informar desde el principio que éste tiene un costo, seas o no huesped de Saasil.
Stayed 2 nights in Sep 2018
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Excelente limpieza, error en atención al cliente

No había gente en recepción a la hora del check out, y el guardia de seguridad no quería dejarnos ir pero no es culpa mía que no hubiera gente en recepción me molesto muchísimo la actitud del guardia, me puso al teléfono con su jefe quien no tenía idea de nada. Al final todo muy bien solo ese contratiempo
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Atithi

Liked: Cleanliness, property conditions & facilities, room comfort
A very cute place for my family to enjoy. There where area that can be improved but that is just a designers perspective. Overall my family and I truly enjoyed it!
Stayed 3 nights in Aug 2018