Nerea Tulum

On beach with outdoor pool, near Soliman Bay

VIP Access

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Where to?

Dates

July 2025

August 2025

Beachfront Rooftop | 1 bedroom, premium bedding, down comforters, pillowtop beds

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Hot Tub
Bar
Spa
24/7 front desk

Explore the area

Fraccionamiento tankah III Mza 3 Lote 21, Tulum, QROO, 77760

Cenote Manatí
‪2 min walk‬
Soliman Bay
‪4 min drive‬
Xel-Há Park
‪12 min drive‬
Tulum Intl. Airport (TQO)
‪62 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Deluxe Swim-Up King

Exceptional

432 sq ft
Sleeps 2
1 King Bed

Partial Ocean View King

Wonderful

432 sq ft
Partial ocean view
Sleeps 2
1 King Bed

Beachfront Lower King

Exceptional

432 sq ft
Sea view
Sleeps 2
1 King Bed

Pool View King

Very good

432 sq ft
Sleeps 2
1 King Bed

Rooftop Suite

Exceptional

684 sq ft
Ocean view
Sleeps 2
1 King Bed

Beachfront Upper King

432 sq ft
Sea view
Sleeps 2
1 King Bed

Beachfront Rooftop

684 sq ft
Sea view
Sleeps 2
1 King Bed

About the neighborhood

Tulum

Nerea Tulum places you next to Soliman Bay and a short stroll from other popular sights like Tulum National Park. This 22-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

Cenote Manatí - 2 min walk - 0.1 miles
Tulum National Park - 14 min walk - 0.8 miles
Soliman Bay - 4 min drive - 1.4 miles
Tulum Mayan Ruins - 11 min drive - 6.6 miles
Xel-Há Park - 12 min drive - 7.5 miles

Getting around

Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

‪Zona Arqueológica de Tulum - ‬13 min drive
‪Mulut Jach Ki - ‬9 min drive
‪Templo Dios del Viento - ‬13 min drive
‪World Cafe - ‬7 min drive
‪La Fiesta Mexicana - ‬9 min drive

About this property

Nerea Tulum

On beach with outdoor pool, near Soliman Bay

At Nerea Tulum, guests enjoy a full-service spa, an outdoor pool, and a lazy river. There's free parking, and an airport shuttle (available 24 hours) for USD 288 per vehicle roundtrip. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this beach hotel include free WiFi in public areas, a hot tub, and free use of bicycles.

Guests can expect to find free WiFi and 50-inch Smart TVs with digital channels and Netflix. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other amenities include furnished balconies, espresso makers, and free international calls. Change of towels is available on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a lazy river.

Guests under 6 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Similar properties

Pool
Spa
Pet friendly
Parking included

$139 nightly

Jul 7 - Jul 8

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free secured, uncovered self parking on site

Food and drink

A poolside bar
A restaurant
Couples/private dining
Snack bar/deli

Things to do

27-hole adjacent golf course
Beach yoga
Canoeing
Free beach club
Free bicycle rentals
Full-service spa
Golf clubhouse
Golf clubs/equipment
Hot tub
Kayaking
Lazy river
Outdoor pool
Snorkeling
Surfing/bodyboarding
Water sports equipment

Conveniences

24-hour front desk
Guidebooks
Luggage storage
Safe at front desk

Guest services

Change of towels on request
Concierge services
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Turndown service

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Dock
On the bay
On the beach
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
In-room massages
Manicures/pedicures
Outdoor treatment areas
Sports massages
Treatment room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Handrails in stairways
Lever door handles
Upper floors accessible by stairs only
Visual alarms in hallways
Well-lit path to entrance

3 buildings
3 floors
At least 80% of food locally-sourced
Built in 2021
Locally-owned and organized tours and activities
Smoking not allowed
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

50-inch smart TV with premium digital channels
Netflix
Streaming services

Food and drink

Coffee/tea maker
Espresso maker

Air conditioning
Desk
Desk chair
Electrical adapters
Free international calls
Free local calls
Iron/ironing board on request
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 50

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

Service animals exempt from fees

Children and extra beds

This property doesn't allow children 5 and younger (only guests older than 5 are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: USD 288 per vehicle (roundtrip, maximum occupancy 2)
Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Pool access available from 8:00 AM to 10:00 PM.
Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Noise-free rooms can't be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is a free cancellation option available at Nerea Tulum?

Nerea Tulum provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

What's there to see close to Nerea Tulum?

This hotel is located in Tulum, a short 1-minute walk from Soliman Bay and also 12 minutes on foot from Tulum National Park. You'll also find Cenote Manatí and Jaguar Park less than a mile away.

Is there parking available at Nerea Tulum?

Yes, secured self parking is offered for free at the hotel.

Is there a spa at Nerea Tulum?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, couples treatments, and body wraps.

Does Nerea Tulum include a casino at the property?

No, Nerea Tulum doesn't have a casino.

Is there an indoor pool at Nerea Tulum?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

Is Nerea Tulum good for couples?

This beachfront hotel offers many amenities for couples, including in-room massages as well as an outdoor pool and a poolside bar.

Does Nerea Tulum have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Nerea Tulum feature a restaurant that includes a breakfast menu?

No, Nerea Tulum doesn't have a restaurant that serves breakfast.

Does Nerea Tulum allow pets to stay free of charge?

No, pets aren't allowed at Nerea Tulum though service animals are welcome.

Are there connecting rooms at Nerea Tulum?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Nerea Tulum?

The closest major airport to Nerea Tulum is Tulum Intl. Airport (TQO), which is about 18.8 mi away.

Can I book a room with a balcony at Nerea Tulum?

Yes, every guestroom at Nerea Tulum comes with a furnished balcony with some featuring ocean or pool views.

Nerea Tulum Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Lisa

Traveled with family and small children

Mar 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff, friendly and attentive.

Stayed 4 nights in Mar 2025

10/10 Excellent

Carla

Traveled with partner

Mar 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nerea is relaxing, beautiful, and a comfortable hotel. The staff is kind, ready to help, and well trained for their tasks. It is exceptionally clean. Nerea offers us a new experience in cuisine, an amazing landscape, and opportunities to reset our wellbeing. I would go back there is a blink of an eye.

Stayed 7 nights in Mar 2025

10/10 Excellent

Diane

Traveled with partner

Mar 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful entrance and pathways to the rooms. The staff was very friendly and helpful! We did get a little weary of the electronic music track after 8 days. Will stay there again!

Stayed 8 nights in Feb 2025

10/10 Excellent

Heather, High Ridge

Traveled with partner

Mar 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooftop rooms are great. Plunge pool well worth it.

Stayed 4 nights in Feb 2025

8/10 Good

Valene

Traveled with partner

Feb 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice property, not anything special. Pretty on the bay. Nice staff. Accommodating staff. I didn’t love it but did not hate it either. Was ok.

Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Feb 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dream Beach Hotel

Perfect stay at a dreamy hôtel. The staff is wonderful Welcoming, Nice, always smiling.

Stayed 4 nights in Feb 2025

10/10 Excellent

Indrit

Feb 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

nice place

Stayed 3 nights in Jan 2025

10/10 Excellent

Dmitry

Traveled with group

Feb 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome, peaceful stay

What a beautiful and tranquil place. The food and drinks were amazing. Service was impeccable. Special shout out to Jesus for making reservations & arranging transportation.

Stayed 4 nights in Feb 2025

10/10 Excellent

Saki Amanda

Feb 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful location and the staff was excellent kind and helpful. Helped me out plan my whole birthday trip so super grateful for that help since this was my 1st time there.

Stayed 4 nights in Jan 2025

10/10 Excellent

Christina

Jan 20, 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Jan 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooftop suite w/pool exceptional

From the checkin with Jesus to the restaurant staff to housekeeping everyone was so attentive and kind! The amenities were perfect and getting the rooftop suite with plunge pool was perfect for my bday weekend! Food was always fresh complimentary bkfst was more than enough. I wouldn’t hesitate to stay here again .

Stayed 4 nights in Jan 2025

10/10 Excellent

Oneida

Jan 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nerea was a beautiful hotel to stay at and the staff was so sweet and attentive. Jesus at the front desk was so welcoming and made sure our stay was very comfortable. We celebrated our Honeymoon at Nerea and it was truly beautiful. Thank you!

Stayed 4 nights in Jan 2025

2/10 Terrible

Paul

Jan 15, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

I have sent a separate email, but I wanted to draw attention to some of my main concerns regarding Nerea. The photos on your website and Google reviews did not reflect the actual look of the property. The beach was rocky, the water was full of seaweed, and the docks were in disrepair. Unfortunately, we had to leave Tulum early due to an emergency, however, we do not think we would have stayed for the entire booking at all. Thank you for your time.

Stayed 4 nights in Jan 2025

10/10 Excellent

Derek

Traveled with partner

Jan 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Thank you very much for the excellent stay and the upgrade to the nicer room. That was very generous! We have nothing bad to say about the Nerea. Everything was perfect. The food was great, and having the other 2 sister hotels nearby to eat (and use gym) was nice too. Thank you!

Stayed 3 nights in Dec 2024

10/10 Excellent

andrew

Traveled with partner

Jan 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice private feel. Quiet and just enough vibe of eating and chilling on beach. Staff was very friendly. Oscar, santos and Jose. The restaurant was easily accessible and provided what we needed all trip!

Stayed 5 nights in Dec 2024

10/10 Excellent

Megan

Dec 31, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

5 stars is not enough for this beautiful oasis. The property is absolutely gorgeous with a boho tropical vibe. The food is fresh, flavorful and healthy. My room offered a private rooftop pool that overlooks the sea. However, my favorite part of this location was the fabulous staff. Thank you to everyone, especially Jesus, Oscar, Miguel, and Javier. I appreciate all of you for treating me like I was VIP and making my birthday so special.

Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveler

Dec 20, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

Construction in front of the hotel and a very smelly room, unable to vent the smell out. Probably went all out with some perfume to cover the smelly bathroom. Complained about that the first night after check in. No reaction from the hotel. Hard to breathe inside. Can't imagine somebody with asthma staying there for more than a couple seconds. Active construction site was discovered right in front of the door to our room. There was no information about construction on hotels.com or the hotel's website. Complained about the construction and unabated smell around 11am the next day. No reaction from the hotel for almost an hour so I booked another hotel and packed. When we were just ready to move the bags out of the room, 5 minutes to noon, they offered another room in the same hotel. When I said we are already moving out, they offered a room in their sister property, but at that time they already lost my trust and we had something else booked up. Last but not least, the furniture in the room was in a bad state. One table completely fell apart as soon as we tried to move it. The chair had a screw too long, protruding into the seat, so when you sat in it, you got impaled in your glutes. Overall, not an experience worth $500 per night and the hotel refused to refund unused nights, claiming non refundable rates we booked. I don't think that should apply to an unusable room (smell, construction and overall state) and careless front desk. Can't recommend.

Stayed 4 nights in Dec 2024

10/10 Excellent

Crystal

Traveled with partner

Sep 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing staff, everything so clean & quiet! No troubles at all. Loved it.

Stayed 6 nights in Sep 2024

10/10 Excellent

Lav

Traveled with partner

Aug 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing views both day and night

Stayed 1 night in Aug 2024

2/10 Terrible

Cristina

Jul 23, 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Very disappointed in management for not informing me about the conditions prior to my arrival. Checked out the same day as my arrival and that says a lot ! They’re refusal to refund me for the days I didn’t stay on the property goes to show that they do not care about their patrons

Stayed 3 nights in Jul 2024

6/10 Okay

MARIA ISABEL

Traveled with partner

Jun 22, 2024

Liked: Cleanliness, staff & service

We had no heated water while there, even with many attempts of the maintenance people to fix the issue. There's no sidewalks or even paved street in front of the hotel, so during rainy weather is a completed mess and unsafe.

Stayed 3 nights in Jun 2024

10/10 Excellent

Rayanna

Jun 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jun 2024

10/10 Excellent

Jennifer

Traveled with partner

Jun 4, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We returned to this area of Tulum after our stay at one of the sister hotels, Mereva, last year. The area is quiet and more private than the busy Tulum strip which we prefer. Nerea is a bit more lively than Mereva. We stayed in an oceanfront room in April. If you want to avoid seaweed best to come before April or after September. The weather was perfect. Staff is great. It’s safe, the food is wonderful. Great pool and lounging options. Only thing I’d say as constructive criticism is the beach area was a bit neglected - it didn’t get raked in the morning like they did at Mereva, and staff didn’t seem to be picking up finished beer bottles, cups as frequently as I would have liked. There could have been a bit more maintenance too like weeding around the beach. Would make a big difference. Overall this is a great hotel, great location, great staff and great food and I’d recommend. Would also recommend the Tucan Kin shuttle from the airport and the Tulum ruins / snorkel tour with the included lunch option - it was top notch.

Stayed 7 nights in Apr 2024

10/10 Excellent

Rocky

May 31, 2024

Stayed 2 nights in May 2024

10/10 Excellent

Kessel, New Caney

May 31, 2024

Stayed 2 nights in May 2024

Nerea Tulum

Choose dates to view prices

Photo gallery for Nerea Tulum

Reviews

Popular amenities

Explore the area

Book today, save on your next hotel stay

Room options

View all photos for Deluxe Swim-Up King

Deluxe Swim-Up King

View all photos for Partial Ocean View King

Partial Ocean View King

View all photos for Beachfront Lower King

Beachfront Lower King

View all photos for Pool View King

Pool View King

View all photos for Rooftop Suite

Rooftop Suite

View all photos for Beachfront Upper King

Beachfront Upper King

View all photos for Beachfront Rooftop

Beachfront Rooftop

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About the neighborhood

Tulum

What's nearby

Getting around

Restaurants

About this property

Nerea Tulum

Languages

Similar properties

Alea Tulum

Alea Tulum

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Conveniences

Guest services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Frequently asked questions

Nerea Tulum Reviews

Reviews

Wonderful

9.4/10

9.6/10

9.0/10

9.2/10

9.4/10

Reviews

10/10 Excellent

Lisa

Lisa

10/10 Excellent

Carla

Carla