See all properties

Nerea Tulum

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Nerea Tulum

Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Creator video
Dock
Pool View King | Premium bedding, down comforters, pillowtop beds, in-room safe
Beachfront Upper King | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Fraccionamiento tankah III Mza 3 Lote 21, Tulum, QROO, 77760
  • Place, Cenote Manatí
    ‪2 min walk‬
  • Place, Tulum National Park
    ‪14 min walk‬
  • Place, Jaguar Park
    ‪14 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪58 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Beachfront Rooftop

Beachfront Rooftop | Premium bedding, down comforters, pillowtop beds, in-room safe

Beachfront Rooftop

  • Sea view
  • 684 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Rooftop Suite

Rooftop Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Rooftop Suite

10.0 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 684 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Lower King

Beachfront Lower King | Premium bedding, down comforters, pillowtop beds, in-room safe

Beachfront Lower King

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 432 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Upper King

Beachfront Upper King | Premium bedding, down comforters, pillowtop beds, in-room safe

Beachfront Upper King

  • Sea view
  • 432 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Swim-Up King

Deluxe Swim-Up King | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Swim-Up King

9.4 out of 10
Exceptional
(3 reviews)
  • 432 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View King

Partial Ocean View King | Premium bedding, down comforters, pillowtop beds, in-room safe

Partial Ocean View King

9.0 out of 10
Wonderful
(4 reviews)
  • Partial ocean view
  • 432 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Pool View King

Pool View King | View from room

Pool View King

8.0 out of 10
Very good
(4 reviews)
  • 432 sq ft
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Premium Room, Garden View (1 king Bed) | Premium bedding, down comforters, minibar, in-room safe

Villa Pescadores Tulum

Zona Hotelera
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 350 reviews
Villa Pescadores Tulum

About the neighborhood

Tulum

Nerea Tulum places you next to Soliman Bay and a short stroll from other popular sights like Tulum National Park. This 22-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cenote Manatí - 2 min walk - 0.1 miles
  • Tulum National Park - 14 min walk - 0.8 miles
  • Jaguar Park - 14 min walk - 0.8 miles
  • Soliman Bay - 4 min drive - 1.4 miles
  • Xel-Há Park - 10 min drive - 7.3 miles

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

  • ‪La Cocina Del Pueblo - ‬10 min drive
  • ‪World Cafe - ‬7 min drive
  • ‪Chula Vista - ‬10 min drive
  • ‪Xula Vista Restaurant - ‬10 min drive
  • ‪Coco Cafe - ‬7 min drive

About this property

Nerea Tulum

Guests staying at Nerea Tulum enjoy an outdoor pool, a lazy river, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 288 per vehicle roundtrip. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and securing valuables. Other amenities at this beach hotel include a hot tub, express check-in, and express check-out.
Guests can expect to find free WiFi and cable TV. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other amenities include furnished balconies, espresso makers, and free international calls. Change of towels is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a lazy river.

Guests under 6 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

King Beachfront | Beach/ocean view
Mereva Tulum
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 633 reviews
Mereva Tulum

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 20 to 40 per person
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Beach yoga
  • Free beach club
  • Hot tub
  • Kayaking
  • Lazy river
  • Outdoor pool
  • Snorkeling
  • Water sports equipment

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Reflexology
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 3 buildings
  • 3 floors
  • At least 80% of food locally-sourced
  • Built in 2021
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 5 and younger (only guests older than 5 are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 per person
  • Airport shuttle fee: USD 288 per vehicle (roundtrip, maximum occupancy 2)
  • Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is a free cancellation option available at Nerea Tulum?

Nerea Tulum provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

What's there to see close to Nerea Tulum?

This hotel is located in Tulum, a short 1-minute walk from Soliman Bay and also 12 minutes on foot from Tulum National Park. You'll also find Cenote Manatí and Jaguar Park less than a mile away.

Is there parking available at Nerea Tulum?

Yes, secured self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Is there a spa at Nerea Tulum?

Spa services at the hotel include sports massages, beach massages, reflexology, and couples treatments.

Does Nerea Tulum include a casino at the property?

No, Nerea Tulum doesn't have a casino.

Is there an indoor pool at Nerea Tulum?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

Is Nerea Tulum good for couples?

This beachfront hotel offers many amenities for couples, including in-room massages as well as an outdoor pool and a poolside bar.

Are there hot tubs at Nerea Tulum?

Yes, this hotel has a spa tub.

Does Nerea Tulum feature a restaurant that includes a breakfast menu?

Yes, Nerea Tulum serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Nerea Tulum allow pets to stay free of charge?

No, pets aren't allowed at Nerea Tulum though service animals are welcome.

Does Nerea Tulum have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Nerea Tulum?

The closest major airport to Nerea Tulum is Tulum Intl. Airport (TQO), which is about 18.8 mi away.

Are there rooms with balconies at Nerea Tulum?

Yes, every guestroom at Nerea Tulum comes with a furnished balcony with some featuring ocean or pool views.

Nerea Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 107 out of 139 reviews
Rating 8 - Good. 18 out of 139 reviews
Rating 6 - Okay. 3 out of 139 reviews
Rating 4 - Poor. 3 out of 139 reviews
Rating 2 - Terrible. 8 out of 139 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Keren, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and helpful staff
Stayed 7 nights in Nov 2025

2/10 Terrible

Joannay

Stayed 3 nights in Oct 2025

10/10 Excellent

Kaylee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and the hotel was like a healing getaway while being close enough to town. It was also very easy to find off the highway.
Stayed 7 nights in May 2025

8/10 Good

TIMOTHY, PEARLAND

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Still a beautiful place to stay, secluded and serene. Hopefully La Palapa will be replaced. The kitchen was closed for renevation but they upgraded me to a room with a private rooftop pool.
Stayed 2 nights in Jun 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
Acogedor y sereno, es el refugio perfecto para desconectar y dejarse abrazar por la naturaleza.
Stayed 1 night in Jun 2025

10/10 Excellent

CARLOS

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nestled north of Tulum, this hidden haven wraps you in stillness, where the whispers of the scenery dance with golden light. Each morning unfolds like a love letter, breathtaking views pouring through the windows, painting dreams across the sky. Private and soulfully cozy, it cradles you in nature’s gentle hush, as if the earth itself is exhaling peace.
Stayed 3 nights in Jun 2025

10/10 Excellent

Bruce James

Liked: Cleanliness, property conditions & facilities
Quiet and beautiful retreat, wonderful staff.
Stayed 5 nights in May 2025

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how quiet and secluded it was.
Stayed 4 nights in May 2025

8/10 Good

Rym

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Apr 2025

10/10 Excellent

Lisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, friendly and attentive.
Stayed 4 nights in Mar 2025

10/10 Excellent

Carla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nerea is relaxing, beautiful, and a comfortable hotel. The staff is kind, ready to help, and well trained for their tasks. It is exceptionally clean. Nerea offers us a new experience in cuisine, an amazing landscape, and opportunities to reset our wellbeing. I would go back there is a blink of an eye.
Stayed 7 nights in Mar 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful entrance and pathways to the rooms. The staff was very friendly and helpful! We did get a little weary of the electronic music track after 8 days. Will stay there again!
Stayed 8 nights in Feb 2025

10/10 Excellent

Heather, High Ridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop rooms are great. Plunge pool well worth it.
Stayed 4 nights in Feb 2025

8/10 Good

Valene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, not anything special. Pretty on the bay. Nice staff. Accommodating staff. I didn’t love it but did not hate it either. Was ok.
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dream Beach Hotel

Perfect stay at a dreamy hôtel. The staff is wonderful Welcoming, Nice, always smiling.
Stayed 4 nights in Feb 2025

10/10 Excellent

Indrit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 3 nights in Jan 2025

10/10 Excellent

Dmitry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome, peaceful stay

What a beautiful and tranquil place. The food and drinks were amazing. Service was impeccable. Special shout out to Jesus for making reservations & arranging transportation.
Stayed 4 nights in Feb 2025

10/10 Excellent

Saki Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and the staff was excellent kind and helpful. Helped me out plan my whole birthday trip so super grateful for that help since this was my 1st time there.
Stayed 4 nights in Jan 2025

10/10 Excellent

Christina

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooftop suite w/pool exceptional

From the checkin with Jesus to the restaurant staff to housekeeping everyone was so attentive and kind! The amenities were perfect and getting the rooftop suite with plunge pool was perfect for my bday weekend! Food was always fresh complimentary bkfst was more than enough. I wouldn’t hesitate to stay here again .
Stayed 4 nights in Jan 2025

10/10 Excellent

Oneida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nerea was a beautiful hotel to stay at and the staff was so sweet and attentive. Jesus at the front desk was so welcoming and made sure our stay was very comfortable. We celebrated our Honeymoon at Nerea and it was truly beautiful. Thank you!
Stayed 4 nights in Jan 2025

2/10 Terrible

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I have sent a separate email, but I wanted to draw attention to some of my main concerns regarding Nerea. The photos on your website and Google reviews did not reflect the actual look of the property. The beach was rocky, the water was full of seaweed, and the docks were in disrepair. Unfortunately, we had to leave Tulum early due to an emergency, however, we do not think we would have stayed for the entire booking at all. Thank you for your time.
Stayed 4 nights in Jan 2025

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very much for the excellent stay and the upgrade to the nicer room. That was very generous! We have nothing bad to say about the Nerea. Everything was perfect. The food was great, and having the other 2 sister hotels nearby to eat (and use gym) was nice too. Thank you!
Stayed 3 nights in Dec 2024

10/10 Excellent

andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice private feel. Quiet and just enough vibe of eating and chilling on beach. Staff was very friendly. Oscar, santos and Jose. The restaurant was easily accessible and provided what we needed all trip!
Stayed 5 nights in Dec 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars is not enough for this beautiful oasis. The property is absolutely gorgeous with a boho tropical vibe. The food is fresh, flavorful and healthy. My room offered a private rooftop pool that overlooks the sea. However, my favorite part of this location was the fabulous staff. Thank you to everyone, especially Jesus, Oscar, Miguel, and Javier. I appreciate all of you for treating me like I was VIP and making my birthday so special.
Stayed 3 nights in Dec 2024