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In the Heart of Tulum Town

Property class: 3

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Photo gallery for In the Heart of Tulum Town

A private patio with a stone hot tub, a glass door, and a seating area with chairs.
A bedroom with a wooden wardrobe, a bed with a patterned bedspread, and a white wall with a small shelf holding a radio and towels.
A beach with clear turquoise water, white sand, and palm trees.
A modern kitchen with granite countertops, wooden cabinets, stainless steel appliances, and pendant lighting.
A modern living room with a blue sofa, a wooden coffee table, and a hammock.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Kitchen

Explore the area

View in a map
Andromeda Oriente s/n, Tulum, QROO, 77780
  • Place, Dos Aguas Park
    ‪8 min walk‬
  • Place, Hospital de Tulum
    ‪14 min walk‬
  • Place, Jaguar Park
    ‪19 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪65 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms, Hot Tub, Ground Floor

A modern living room with a sofa, a wooden table, and a sliding glass door leading to an outdoor area with a pool and chairs.

Apartment, 2 Bedrooms, Hot Tub, Ground Floor

  • 732 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Futon

View all photos for Apartment, 2 Bedrooms, Hot Tub

A modern interior with a wooden table, a hammock, and a view of a garden through large glass doors.

Apartment, 2 Bedrooms, Hot Tub

  • 883 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Futon

View all photos for Apartment, 1 Bedroom, Terrace

A spacious living room with a large sliding glass door leading to a garden, a ceiling fan, a green sofa, a wooden coffee table, and a marble countertop.

Apartment, 1 Bedroom, Terrace

  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Futon

View all photos for Apartment, 1 Bedroom, Terrace

A modern living room with a blue sofa, wooden coffee table, and benches. There is a kitchen area with a countertop and a refrigerator.

Apartment, 1 Bedroom, Terrace

  • 731 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Futon

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About the neighborhood

Tulum

Located in Tulum City Center, In the Heart of Tulum Town is within a few miles (5 km) of popular sights such as Tulum Mayan Ruins and Gran Cenote. This 4-room, 3-star hotel has in-room conveniences like kitchens, balconies, and dining areas.

What's nearby

  • Dos Aguas Park - 8 min walk - 0.5 miles
  • Hospital de Tulum - 14 min walk - 0.8 miles
  • Jaguar Park - 19 min walk - 1.0 mile
  • Hunab Lifestyle Center - 19 min walk - 1.0 mile
  • Cenote Calavera - 4 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 90 min drive

Restaurants

  • ‪Taqueria Honorio - ‬1 min walk
  • ‪Negro Huitlacoxe - ‬1 min walk
  • ‪Tacos y tortas el tio - ‬2 min walk
  • ‪Tropi Tacos - ‬1 min walk
  • ‪Kay Nah - ‬2 min walk

About this property

In the Heart of Tulum Town

At In the Heart of Tulum Town, guests have access to 2 hot tubs, free WiFi in public areas, and a terrace. There's free parking, and an airport shuttle (available 24 hours) for USD 290 per vehicle roundtrip. A multilingual staff is on hand to assist with securing valuables and tours/tickets. This hotel also has a garden.
Guests can expect to find free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Kitchens, balconies or patios, and dining areas are also standard. Housekeeping is available on request.
2 hot tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Designer stores

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (on request) (for a fee)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchen
  • Oven
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150.00 per stay
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 290 per vehicle (roundtrip, maximum occupancy 4)
  • Housekeeping fee: USD 35 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: PayPal
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • Mobile payment options include: PayPal.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Kiimak Tulum Apartment
Kiimak Apartment
Kiimak Tulum heart Tulum Town Apartment
Kiimak heart Apartment
Kiimak Tulum heart Tulum Town
Kiimak heart
Apartment Kiimak Tulum - In the heart of Tulum Town Tulum
Tulum Kiimak Tulum - In the heart of Tulum Town Apartment
Apartment Kiimak Tulum - In the heart of Tulum Town
Kiimak Tulum - In the heart of Tulum Town Tulum
Kiimak Tulum
Kiimak Tulum Heart Tulum Town
In the Heart of Tulum TownUndo
In the Heart of Tulum Town Hotel
In the Heart of Tulum Town Tulum
In the Heart of Tulum Town Hotel Tulum
Kiimak Tulum In the heart of Tulum Town

Frequently asked questions

Is a free cancellation option available at In the Heart of Tulum Town?

In the Heart of Tulum Town provides free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at In the Heart of Tulum Town?

As of Oct 31, 2026, prices found for a 1-night stay for 2 adults at In the Heart of Tulum Town on Nov 1, 2026 start from $127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of In the Heart of Tulum Town?

This hotel is situated in Tulum City Center within a short 19-minute walk of Hunab Lifestyle Center and also 6 minutes on foot from Dos Aguas Park. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Will I be able to park at In the Heart of Tulum Town?

Yes, self parking is offered for free at the hotel.

Does In the Heart of Tulum Town have a casino?

No, In the Heart of Tulum Town doesn't have a casino.

Will I find an indoor pool at In the Heart of Tulum Town?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

What will couples enjoy most about a stay at In the Heart of Tulum Town?

Couples staying at this hotel will appreciate amenities like premium bedding and a kitchen as well as 2 hot tubs.

Does In the Heart of Tulum Town have a hot tub?

No, there isn't a spa tub at this hotel.

Does In the Heart of Tulum Town feature a restaurant that includes a breakfast menu?

No, In the Heart of Tulum Town doesn't have a restaurant that serves breakfast.

Does In the Heart of Tulum Town allow pets to stay for free?

No, pets and service animals aren't allowed at In the Heart of Tulum Town.

Does In the Heart of Tulum Town have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from In the Heart of Tulum Town?

The closest major airport to In the Heart of Tulum Town is Tulum Intl. Airport (TQO), which is 25.4 mi away (47 minutes by car).

Can I book a room with a balcony at In the Heart of Tulum Town?

Yes, every guestroom at In the Heart of Tulum Town comes with a balcony/patio.

In the Heart of Tulum Town Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 7 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.4/10

Cleanliness

10/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I liked the location of the stay. It was close to authentic restaurant and night life. The owner was helpful about my concerns and questions.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic all around.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay in the heart of Tulum!

We loved our stay in Tulum, and this apartment gave us great access to restaurants and shops. Our host gave us great tips on arrival and was available for any questions throughout our stay. It is a very bustling area, so may not be everyone’s taste for a family stay - but we had a great time with our 8 year old in tow. We can’t wait to come back!
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 6 nights in Aug 2023
Verified review

6/10 Okay

Liked: Staff & service
Thank you for the stay at the Heart of Tulum. William as the property manager was wonderful, very responsive. The location was good in that getting around was easy, however, the noise level from surrounding restaurants/bars was very loud and went on into the early morning hours. So if you do not mind the noise into the wee hours of the morning, this is a very central spot. The sofa was not very comfortable when sitting and watching TV.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait séjour au centre de Tulum

Très confortable, spacieux et propre. Excellent service de la part de Will, merci!
Stayed 7 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't beat this service!

Have stayed here a few times. Great location and property. In the heart of downtown! Ground keepers Gilberto and William are super friendly and are on top of requests. Will continue to stay here when I'm in Tulum. They always make my family and friends feel at home.
Stayed 3 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicacion para descansar muy cerca de algunos restaurantes
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Stayed 3 nights in Sep 2020