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Hotel Tzalam Tulum

Property class: 3

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Photo gallery for Hotel Tzalam Tulum

Room
Balcony
Room
Reception
Bathroom

Reviews

4.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Tulum-Boca Paila Km5.5 parcela 1678, Ejido Jose Maria Pino Suarez, Tulum, QROO, 77760
  • Place, Tulum Beach
    ‪2 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪19 min walk‬
  • Place, Tulum Mayan Ruins
    ‪14 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪76 min drive‬

Room options

View all photos for Tzalam Garden View Room

Room

Tzalam Garden View Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Tulum

Located in Zona Hotelera, Hotel Tzalam Tulum is adjacent to Tulum Beach and within a mile (2 km) of other popular sights like Sian Ka'an Biosphere Reserve. This 34-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free valet parking, and a 24-hour front desk.

What's nearby

  • Tulum Beach - 2 min walk - 0.1 miles
  • Ven a la Luz Sculpture - 19 min walk - 1.0 mile
  • Las Palmas Public Beach - 10 min drive - 5.3 miles
  • Playa Paraiso - 11 min drive - 5.8 miles
  • Tulum Mayan Ruins - 14 min drive - 6.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 63 min drive

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬8 min walk
  • ‪Rosa Negra Tulum - ‬11 min walk
  • ‪ARCA - ‬10 min walk
  • ‪Cenzontle - ‬13 min walk
  • ‪Casa Banana - ‬7 min walk

About this property

Hotel Tzalam Tulum

Hotel Tzalam Tulum features free WiFi in public areas and a garden. If you drive, put free valet parking to good use. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations.
Guests can expect to find free WiFi. Other standard amenities include sofa beds, minibars, and ceiling fans.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Family friendly

  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Single sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 4 years old and younger stay free when using existing bedding

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector and a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Tzalam Tulum Hotel
Hotel Tzalam Tulum Tulum
Hotel Tzalam Tulum Hotel Tulum

Frequently asked questions

Is free cancellation available at Hotel Tzalam Tulum?

Hotel Tzalam Tulum provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to see within easy reach of Hotel Tzalam Tulum?

This hotel is situated in Zona Hotelera within a short 1-minute walk of Tulum Beach and also 20 minutes on foot from Sian Ka'an Biosphere Reserve. You'll also find Playa Paraiso and Tulum National Park within a short drive.

Is there parking available at Hotel Tzalam Tulum?

Yes, valet and self parking are offered for free at the hotel.

Does Hotel Tzalam Tulum include a casino on the premises?

No, Hotel Tzalam Tulum doesn't have a casino.

Is there an indoor pool at Hotel Tzalam Tulum?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Tzalam Tulum?

Amenities that appeal to couples at this beachfront hotel include a minibar as well as a garden and a 24-hour front desk.

Does Hotel Tzalam Tulum have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Tzalam Tulum feature a restaurant that includes a breakfast menu?

No, Hotel Tzalam Tulum doesn't have a restaurant that serves breakfast.

Does Hotel Tzalam Tulum allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Tzalam Tulum.

Does Hotel Tzalam Tulum have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Tzalam Tulum?

The closest major airport to Hotel Tzalam Tulum is Tulum Intl. Airport (TQO), which is 29.8 mi away (63 minutes by car).

Are there rooms with balconies at Hotel Tzalam Tulum?

No, there aren't any guestrooms at Hotel Tzalam Tulum that offer a balcony.

Hotel Tzalam Tulum Reviews

Reviews

4.8
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.8/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

3.0/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property is not ready for occupancy as it is still under construction. The property is on the jungle side of the main road in Tulum & WAY back in the jungle. It is a 5 minute walk down a dirt road from the "hotel" to the main road. It is barely lit at night which made for scary walks at night, especially alone. We also had to carry/roll our suitcases down this dirt road upon checking out. The property and rooms also DO NOT have wifi as stated. The shower had no privacy as the windows were clearly visible to the outdoors - I had to shower in my bathing suit every day. No hairdryer in room as well, very dim lighting at night. Overall a very disappointing experience and will be requesting a refund as this property did not offer what was expected.
Stayed 6 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019