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Azucar Hotel Tulum

4.0 star property
Hotel on the beach, with 2 outdoor pools

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Photo gallery for Azucar Hotel Tulum

Private beach, white sand, free beach cabanas, sun loungers
Suite Cielo, Private Jacuzzi, Rooftop, Frontal Ocean View & Infinity Poo | Terrace/patio
Hot stone massages, deep-tissue massages, Swedish massages
Restaurant
Front of property

Reviews

10 out of 10
Exceptional

Popular amenities

  • On private beach
  • Bar
  • Pool
  • 24/7 front desk
  • Spa
  • Housekeeping

Explore the area

View in a map
Ctra. Boca Paila Km 7.5, Tulum, QROO, 77710
  • Place, Gran Cenote
    ‪5 min drive‬
  • Place, Tulum Mayan Ruins
    ‪8 min drive‬
  • Place, Playa Paraiso
    ‪11 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪55 min drive‬

Room options

View all photos for Deluxe Double Room, Partial Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Double Room, Partial Ocean View

  • 409 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Partial Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Non Smoking, Partial Ocean View

  • 409 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Mar, Private Jacuzzi, Frontal Ocean View & Infinity Pool

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Mar, Private Jacuzzi, Frontal Ocean View & Infinity Pool

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Cielo, Private Jacuzzi, Rooftop, Frontal Ocean View & Infinity Poo

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Cielo, Private Jacuzzi, Rooftop, Frontal Ocean View & Infinity Poo

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Agua, Ocean View & Private Jacuzzi

Suite Agua, Ocean View & Private Jacuzzi | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Agua, Ocean View & Private Jacuzzi

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Aire, Panoramic Ocean and Infinity Pool Views, Private Jacuzzi, Rooftop

Suite Aire, Panoramic Ocean and Infinity Pool Views, Private Jacuzzi, Rooftop | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Aire, Panoramic Ocean and Infinity Pool Views, Private Jacuzzi, Rooftop

  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Pool
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9.2 out of 10, Wonderful, 275 reviews
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The price is $408
Oct 30 - Oct 31
Total with taxes and fees
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About the neighborhood

Tulum

Located in Tulum City Center, Azucar Hotel Tulum is a leisurely stroll from sights such as Dos Aguas Park and Hospital de Tulum. This 24-room, 4-star hotel has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Gran Cenote - 5 min drive - 2.7 miles
  • Tulum National Park - 7 min drive - 3.3 miles
  • Tulum Mayan Ruins - 8 min drive - 3.3 miles
  • Las Palmas Public Beach - 10 min drive - 4.2 miles
  • Playa Paraiso - 11 min drive - 4.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 39 min drive

Restaurants

  • ‪Poc-Chuck “Las Mestizas” - ‬9 min walk
  • ‪Campanella Cremerie - ‬11 min walk
  • ‪Charlie's - ‬12 min walk
  • ‪Crazy Fish Tacos - ‬11 min walk
  • ‪La Pizzine - ‬13 min walk

About this property

Azucar Hotel Tulum

Hotel on the beach, with 2 outdoor pools
Azucar Hotel Tulum features a private beach, a full-service spa, and 2 outdoor pools. The front desk is staffed 24 hours a day to help with luggage storage and concierge services. Other amenities at this beach hotel include free WiFi in public areas and local meal delivery service.
Guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Furnished balconies, minibars, and laptop-compatible safes are also standard. Change of towels is available on request.
2 outdoor swimming pools are on site along with a private beach.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open select days. Guests under 21 years old are not allowed in the spa.

Similar properties

Exterior
Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 55 reviews
$52 nightly
The price is $66
Oct 26 - Oct 27
Total with taxes and fees
Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 2 outdoor pools
  • Designer stores
  • Free beach club
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • High chair
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • In a nature reserve
  • On a private beach
  • On the boardwalk/promenade

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Spa open select days
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • 2 steps to reach entrance
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (37 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Meal delivery service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from December 18 2025 to January 11 2026 (dates subject to change):
  • One of the bars/lounges
  • One of the swimming pools
  • Beach
  • Daily housekeeping
  • Dining venue(s)
  • Spa
  • Spa/Beauty services
The property will be renovating from December 12 2025 to January 11 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Elevator
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Parking area
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include window guards.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Azucar Hotel Tulum
Azucar Hotel
Azucar Tulum

Frequently asked questions

What's there to do near Azucar Hotel Tulum ?

This hotel is situated in Tulum City Center within a short 12-minute walk of Dos Aguas Park. You'll also find Tulum Mayan Ruins and Gran Cenote within a short drive.

How much does it cost to stay at Azucar Hotel Tulum ?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at Azucar Hotel Tulum on Nov 2, 2025 start from $249.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Azucar Hotel Tulum ?

Yes, there is accessible parking available.

Is a spa located at Azucar Hotel Tulum ?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages. Note that spa services and facilities will be unavailable from December 18 2025 until January 11 2026 (subject to change).

Does Azucar Hotel Tulum include a casino?

No, Azucar Hotel Tulum doesn't have a casino.

Is there an indoor pool at Azucar Hotel Tulum ?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 6:00 AM and 10:00 PM. Note though that pool facilities will be unavailable from December 18 2025 until January 11 2026 (subject to change).

What do couples enjoy most about Azucar Hotel Tulum ?

There are many amenities for couples at this hotel, including Champagne service as well as a private beach and 2 outdoor pools.

Does Azucar Hotel Tulum have a hot tub?

No, there isn't a spa tub at this hotel.

Does Azucar Hotel Tulum have a restaurant that serves breakfast?

No, Azucar Hotel Tulum doesn't have a restaurant that serves breakfast. Please note that the dining venue will be closed between December 18 2025 and January 11 2026 (subject to change).

Does Azucar Hotel Tulum allow pets to stay for free?

No, pets aren't allowed at Azucar Hotel Tulum though service animals are welcome.

Does Azucar Hotel Tulum have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Azucar Hotel Tulum ?

The closest major airport to Azucar Hotel Tulum is Tulum Intl. Airport (TQO), which is 25.8 mi away (39 minutes by car).

Can I book a room with a balcony at Azucar Hotel Tulum ?

Yes, every guestroom at Azucar Hotel Tulum comes with a furnished balcony with some featuring ocean views.