10/10 Excellent
monica
Feb 26, 2026
Liked: Cleanliness, staff & service, amenities
monica
Stayed 1 night in Feb 2026
ARKA TULUM
4.0 star property
VIP Access
Choose dates to view prices
Photo gallery for ARKA TULUM
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pool
- Spa
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
Explore the area
Rio Otate Calle 37 Tumbenka, Tulum, QROO, 77760
- Dos Aguas ParkPlace, Dos Aguas Park2 min walk
- Hospital de TulumPlace, Hospital de Tulum6 min walk
- Jaguar ParkPlace, Jaguar Park4 min drive
- Tulum Intl. Airport (TQO)Airport, Tulum Intl. Airport (TQO)63 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
- Expect exceptional service
- Extra savings and perks for Rewards members
Room options
View all photos for Deluxe Villa, Garden View
Deluxe Villa, Garden View
- Garden view
- 269 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Deluxe Villa, Pool View
Deluxe Villa, Pool View
- 269 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
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About the neighborhood
Tulum
Located in Tulum City Center, ARKA TULUM is adjacent to Dos Aguas Park and within a 10-minute stroll of Hospital de Tulum. This 11-room, 4-star hotel has private in-room pools along with an outdoor pool and free in-room WiFi.
What's nearby
- Dos Aguas Park - 2 min walk - 0.1 miles
- Hospital de Tulum - 6 min walk - 0.4 miles
- Hunab Lifestyle Center - 3 min drive - 1.1 miles
- Jaguar Park - 4 min drive - 1.1 miles
- Cenote Calavera - 5 min drive - 1.6 miles
Getting around
- Tulum Intl. Airport (TQO) - 46 min drive
Restaurants
- Wang Tulum - 3 min walk
- La Fourneé - 2 min walk
- Raw Love - 2 min walk
- El Pollo Bronco - 3 min walk
- Las Margaritas - 2 min walk
About this property
ARKA TULUM
ARKA TULUM features an outdoor pool, free WiFi in public areas, and spa services. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this adults-only hotel include a terrace and a garden.
Guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and slippers. Private pools, balconies or patios, and private yards are also available. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- Free uncovered self parking on site
Food and drink
- Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 20 per person
- A bar/lounge
- A restaurant
Things to do
- Designer stores
- Outdoor pool
Conveniences
- 24-hour front desk
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Housekeeping (daily)
- Proposal/romance packages
- Tour and ticket assistance
Outdoors
- Garden
- Outdoor furniture
- Terrace
Spa
- Deep-tissue massages
- In-room massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No elevator
- Smooth flooring in room
- Well-lit path to entrance
More
- Smoking not allowed
Room amenities
Bedroom
- Blackout drapes
- Premium bedding
Bathroom
- Bathrobes
- Hair dryer
- Outdoor shower
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Towels provided
Entertainment
- Private pool
More
- Air conditioning
- Desk
- Fan
- Individual decor
- Individual furnishings
- Laptop workspace
- Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- This property doesn't allow pets or service animals
Children and extra beds
- Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
- Fee for cooked-to-order breakfast: approximately USD 20 per person
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Check-in: 3:00 PM—-anytime
- Check-out: 11:00 AM
- Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards. Cash is not accepted.
- Onsite safety features include a fire extinguisher.
Additional information about polices, regulations, and more:
- Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
- There are no elevators.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Frequently asked questions
What's there to do near ARKA TULUM?
This hotel is situated in Tulum City Center, just steps from Dos Aguas Park. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.
How much does it cost to stay at ARKA TULUM?
As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at ARKA TULUM on Apr 29, 2026 start from $184, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there parking available at ARKA TULUM?
Yes, uncovered self parking is offered for free at the hotel.
Is there a spa available at ARKA TULUM?
Spa services at the hotel include deep-tissue massages.
Does ARKA TULUM feature a casino on the premises?
No, ARKA TULUM doesn't have a casino.
Is there an indoor pool at ARKA TULUM?
No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.
What amenities will couples enjoy at ARKA TULUM?
At this adults-only hotel, couples will welcome the many amenities including a private pool and in-room massages along with a restaurant.
Does ARKA TULUM have a hot tub?
No, this hotel doesn't have a spa tub.
Does ARKA TULUM have a restaurant with a breakfast menu?
Yes, ARKA TULUM serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.
Does ARKA TULUM allow pets to stay for free?
No, pets and service animals aren't allowed at ARKA TULUM.
Does ARKA TULUM have connecting rooms available?
No, this hotel doesn't feature connecting guestrooms.
What is the closest airport to ARKA TULUM?
The closest major airport to ARKA TULUM is Tulum Intl. Airport (TQO), which is 26 mi away (46 minutes by car).
Are there rooms with balconies at ARKA TULUM?
Yes, every guestroom at ARKA TULUM comes with a balcony/patio and some offer garden and pool views.
ARKA TULUM Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 5 out of 5 reviews
10 - Excellent
5
Rating 8 - Good. 0 out of 5 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 5 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
9.6/10
Amenities
10/10
Property conditions & facilities
Reviews
10/10 Excellent
Taylor
Feb 8, 2026
Liked: Cleanliness, staff & service, amenities
I had an amazing stay at ARKA. The entire staff was so friendly, professional, and attentive, a very personalized experience. The food was delicious and ambiance was amazing for a relaxing retreat! Special thank you to Leyda and Bryan, they ensured that my all of my needs were met!
Taylor
Stayed 3 nights in Feb 2026
10/10 Excellent
Will
Traveled with group
Dec 23, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal hotel . The staff is hands down the best. I was able to check in early.
The plunge pool with the room is a nice touch. The breakfast included with the stay is a must. I had eggs with ham, toast, fruit and granola with yogurt:
The pool with the rainfall waterfall is sophisticated. The property and rooms were like the photos listed online.
It’s jungle-ly vibe but not too secluded.
Will
Stayed 1 night in Dec 2025
10/10 Excellent
Antonia
Traveled with partner
Jan 19, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Unser Aufenthalt im Arka Hotel in Tulum war rundum ausgezeichnet und hat unsere Erwartungen in jeder Hinsicht übertroffen. Besonders hervorzuheben ist das äußerst freundliche und hilfsbereite Personal, das rund um die Uhr über WhatsApp erreichbar war und jederzeit schnell, kompetent und sehr zuvorkommend reagiert hat.
Der Room Service war erstklassig – das Essen war qualitativ hochwertig, sehr frisch und geschmacklich hervorragend. Unser Zimmer war außergewöhnlich groß, sehr stilvoll eingerichtet und bot ein äußerst bequemes Bett, in dem man perfekt entspannen konnte. Besonders angenehm war auch, dass täglich frische Handtücher für Strand und Pool bereitgestellt wurden.
Das Hotel liegt in einer ruhigen Wohngegend, die ideal ist, um dem Trubel zu entkommen und vollkommen zu entspannen. Der Pool ist großzügig gestaltet, hervorragend zum Schwimmen geeignet und lädt ebenso zum Sonnen und Verweilen ein.
Insgesamt ein erstklassiges Hotel mit exzellentem Service, hohem Komfort und einer sehr angenehmen Atmosphäre. Wir würden jederzeit wiederkommen und können das Arka Hotel uneingeschränkt weiterempfehlen.
Antonia
Stayed 7 nights in Jan 2026
10/10 Excellent
Victor
Traveled with partner
Oct 9, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente trato limpieza amavilidad de todo el personal100 de 100
Victor
Stayed 5 nights in Oct 2025