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Four Points by Sheraton Tucson Airport

3.5 out of 5.0

Recent guest reviews

The bathroom layout was a little cramped. Pretty landscapes and great staff in the morning for breakfast!! Great homemade salsa!!

Nice lobby. Comfortable beds. Spacious room. Cramped bathroom and shower. Asked for a wakeup call and never got it.

I had a spacious room with a balcony overlooking the pool area. The room was clean and comfortable with obvious attention to the little details that show thoughtfulness and care for the customer's experience. Every staff person that I encountered was welcoming, friendly, and eager to address any needs or issues I had. I would definitely recommend staying here on your next visit to Tucson. An added plus is that it's just minutes away from the Tucson airport!

Nice hotel close to airport. Rooms are good with very comfortable beds. Bar was great with entertaining bartenders. Good value for the price.

We have stayed all over the place and this by far was the worst hotel we have stayed in. It has a bad mold odor. Tv didn't work. Staff was rude. I never give bad reviews!!! This place earned it

This is the perfect place to stay when you are traveling from the Tucson airport.

The place is OK for $50 a night. Could be better. Little things like the bathroom door has to be closed to take a shower or it blocks entry into the shower tub. And the bathroom fan sounding like my tractor. And the air conditioner like a chopper. Lucky got me the weather was good to not need the chopper to warm the room.

Staff was very service oriented, gracious and sharp. Easy to airport, low stress

No housekeeping during entire stay. Food was awful in hotel restaurant

Great place to stay. Great staff. Clean and modern. Convenient to the airport.

Very close to airport, could walk but they offer a shuttle that is quick. Staff very accomadating. Restaurant was good but a little pricey. Enjoyed the breakfast buffet which basically was given to me complimentary. Enjoyed the pool and the towel service helped a lot. They have a pantry for snacks, convenient but pricey. Beds very comfortable room was nice for the price, clean. Only complaint was our room was near a building entrance and could hear it opening and closing all the time. Overall would stay again.

The hotel is close to the airport but I never heard the airplanes, ever. The staff is amazing especially housekeeping! They went out of their way to address my questions and needs and were respectful. I love the pillows and blankets. Unlike other hotels, the blankets don't seem quite warm and cozy, not true of this hotel. They use quality and comfort and I was quite cozy and comfortable. Included in the cost of the hotel is a continental breakfast and the breakfast buffet costs an additional $5.00. I think this is a deal breaker for some families but for me and my daughter it was acceptable and the waffles are great! I loved the apple smoked sausage!

Nice hotel, the bed was very comfortable and wake up service timely. The only thing missing was breakfast and we had such an early flight we could not have taken advantage of it anyway. The transportation to the airport is available 24 hours/day so we didn't have to wait at all for it.

The hotel was very quiet, clean and comfortable. The staff were helpful and the breakfast was great!

Fast and friendly check in and out. Big clean room with comfortable bed with plenty of pillows. I would stay here again in the future. Highly recommended.

Had fun nice bar wasn't there long enough to go anywhere else

There was no place to hang our clothes. No closet,hanger rack, Had to put them on the chair. Have never seen this in a hotel or motel. For the price they should have provided some kind of breakfast. Most all good motels/hotels offer this. $12.00 for breakfast was excessive and very limited choices.

Stay was comfortable in close proximity to airport so noisy to say the least,

It's a very pretty hotel. Great breakfast choices.

The room was comfortable but not good service. The remote to tv not working. First night had to use tv manually. Next morning took remote to front desk. Was told they would bring another up. Got back to room that night still no remote. Had to go down again to tell them. Was told would be up with new one an hour later they finally showed up. Alot of parties in rooms around us so has hard time sleeping.

Room options

Deluxe Room, 1 King Bed, View

King 1 | Sleeps 3

Deluxe Room, 2 Queen Beds, View

Queen 2 | Sleeps 4

Traditional Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Four Points by Sheraton Tucson Airport

Everyone (14) Business (9) Couples (13) Family (13) Other (6)
5
Everyone

The bathroom layout was a little cramped. Pretty landscapes and great staff in the morning for breakfast!! Great homemade salsa!!

By on Sep 5, 2017

3

ok hotel

Everyone

Nice lobby. Comfortable beds. Spacious room. Cramped bathroom and shower. Asked for a wakeup call and never got it.

By , from Tucson, AZ on Aug 26, 2017

5

lovely stay!

Everyone

I had a spacious room with a balcony overlooking the pool area. The room was clean and comfortable with obvious attention to the little details that show thoughtfulness and care for the customer's experience. Every staff person that I encountered was welcoming, friendly, and eager to address any needs or issues I had. I would definitely recommend staying here on your next visit to Tucson. An added plus is that it's just minutes away from the Tucson airport!

By , from Miami Beach on Jul 27, 2017

Review comment responded on Aug 1, 2017

Thank you so much for your feedback we sincerely appreciate the great review and are so glad you enjoyed your stay with us, we look forward to seeing you again in the near future.

5

nice hotel close to airport

Everyone

Nice hotel close to airport. Rooms are good with very comfortable beds. Bar was great with entertaining bartenders. Good value for the price.

By on Mar 30, 2017

Review comment responded on Apr 14, 2017

We are happy to hear you enjoyed your stay with us.

2

not worth the money

Everyone

We have stayed all over the place and this by far was the worst hotel we have stayed in. It has a bad mold odor. Tv didn't work. Staff was rude. I never give bad reviews!!! This place earned it

By on Mar 19, 2017

Review comment responded on Apr 10, 2017

Thank you for your response. We apologize for not being able to meet your expectations. We see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay.

5

very convenient to hotel

Everyone

This is the perfect place to stay when you are traveling from the Tucson airport.

By , from Rodeo, NM on Feb 26, 2017

Review comment responded on Feb 28, 2017

Thank you for your review and come visit us again soon!

3
Everyone

The place is OK for $50 a night. Could be better. Little things like the bathroom door has to be closed to take a shower or it blocks entry into the shower tub. And the bathroom fan sounding like my tractor. And the air conditioner like a chopper. Lucky got me the weather was good to not need the chopper to warm the room.

By on Feb 26, 2017

Review comment responded on Feb 28, 2017

We are sorry we were not able to meet your expectations.We will follow up with our engineering departments to avoid having this issues from happening in the future.

4
Everyone

Staff was very service oriented, gracious and sharp. Easy to airport, low stress

By on Dec 19, 2016

Review comment responded on Dec 27, 2016

We appreciate your comments. Thank you for staying with us.

1
Everyone

No housekeeping during entire stay. Food was awful in hotel restaurant

By on Dec 3, 2016

Review comment responded on Dec 14, 2016

We apologize for not meeting your needs. We will follow up with our housekeeping department. The food in the restaurant has been known to be one of the best in the area; we hope you visit us again to make this up to you.

5

nice hotel. great staff

Everyone

Great place to stay. Great staff. Clean and modern. Convenient to the airport.

By on Apr 19, 2016