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Palcall Tsumagoi Resort

3.0 star property

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Public bath
Exterior
Premium Deluxe Twin | Premium bedding, in-room safe, bed sheets
Food and drink
Bicycling

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry
  • Housekeeping

Explore the area

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Baragi-Kougen Hoshimata, Agatsuma-gun, Tsumagoi, Gunma-ken, 377-1611
  • Place, Pallcall Tsumagoi Ski Resort
    ‪1 min walk‬
  • Place, Joshin'etsu-kogen National Park
    ‪1 min walk‬
  • Place, Karuizawa Toy Kingdom
    ‪27 min drive‬

Room options

View all photos for Standard Sunrise View Twin Room

Premium bedding, in-room safe, bed sheets

Standard Sunrise View Twin Room

  • Sleeps 2

View all photos for Standard Twin Room

Premium bedding, in-room safe, bed sheets

Standard Twin Room

  • Mountain view
  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Maisonette

Premium bedding, in-room safe, bed sheets

Maisonette

  • Mountain view
  • 560 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Maisonette Room

Premium bedding, in-room safe, bed sheets

Maisonette Room

  • Sleeps 5

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Premium bedding, in-room safe, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, bed sheets

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room

Double Room | Premium bedding, in-room safe, bed sheets

Double Room

  • Mountain view
  • 377 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Japanese Room

Japanese Room | Premium bedding, in-room safe, bed sheets

Japanese Room

  • Mountain view
  • 377 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 9 Twin Futons

View all photos for Standard Twin Sunrise View

Premium bedding, in-room safe, bed sheets

Standard Twin Sunrise View

  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Sunrise View

Premium bedding, in-room safe, bed sheets

Deluxe Twin Sunrise View

  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Maisonette Sunrise View

Premium bedding, in-room safe, bed sheets

Maisonette Sunrise View

  • Mountain view
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Premium Deluxe Twin

Premium Deluxe Twin | Premium bedding, in-room safe, bed sheets

Premium Deluxe Twin

  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

About the neighborhood

Tsumagoi

Located within a leisurely stroll of Pallcall Tsumagoi Ski Resort, Palcall Tsumagoi Resort is within a 15-minute drive of Aisai no Oka Viewpoint. This 135-room, 3-star resort welcomes guests with a restaurant, ski-in/ski-out access, and free self parking.
View more Resorts in TsumagoiOpens in a new window

What's nearby

  • Pallcall Tsumagoi Ski Resort - 1 min walk - 0.0 miles
  • Joshin'etsu-kogen National Park - 1 min walk - 0.0 miles
  • Karuizawa Toy Kingdom - 27 min drive - 11.4 miles
  • Onioshidashi Volcanic Park - 33 min drive - 13.9 miles
  • Yubatake - 49 min drive - 19.9 miles

Getting around

  • Ueda Station - 44 min drive

Restaurants

  • ‪レストラン しゃくなげ - ‬41 min drive
  • ‪手打そば うどん あさぎり - ‬16 min drive
  • カフェ・ド・パラレル
  • ‪レストラン白根 - ‬41 min drive
  • ‪あさま食堂 - ‬17 min drive

About this property

Palcall Tsumagoi Resort

Ski-in/ski-out access, a sauna, and free WiFi in public areas are featured at Palcall Tsumagoi Resort. If you drive, take advantage of free parking. The front desk has multilingual staff that can help with concierge services, luggage storage, and access to locker space. Other amenities at this ski resort include coffee/tea in a common area, a microwave in a common area, and laundry facilities.
Flat-screen TVs come with cable channels. Beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and toilets with an electronic bidet. Other standard amenities include electric kettles, safes, and phones. Housekeeping is available once per stay.
Recreational amenities at the resort include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 2 hot springs open between noon and 11:00 PM.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,700 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 5,000; reservation required

Restaurants on site

  • Magic cafe
  • Recca
  • Tsumagoi Dining

Things to do

  • 2 hot springs
  • Billiards/pool table
  • Downhill skiing
  • Mountain biking
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowmobiling

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • 2 hot springs
  • Hot springs open from noon - 11:00 PM
  • Hot springs water temperature - 106 ºF

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Electrical adapters
  • Heating
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 PM - midnight
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 1 and November 30.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1700 per person
  • Housekeeping is available for an additional fee
  • Hosted evening meal: JPY 5000

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Check-in: 3 PM—-11:00 PM
  • Check-out: 10 AM
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • The resort can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Hot springs access available from noon to 11:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No alcohol is permitted at Palcall Tsumagoi Resort.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Palcall Resort
Palcall Tsumagoi
Palcall
Palcall Tsumagoi Resort Hotel Japan/Tsumagoi-Mura Gunma
Palcall Tsumagoi Resort Hotel Japan/Tsumagoi-Mura
Palcall Tsumagoi Resort Resort
Palcall Tsumagoi Resort Tsumagoi
Palcall Tsumagoi Resort Resort Tsumagoi

Frequently asked questions

Is free cancellation available at Palcall Tsumagoi Resort?

Palcall Tsumagoi Resort offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What's there to see close to Palcall Tsumagoi Resort?

This resort is located in Tsumagoi, just steps from Pallcall Tsumagoi Ski Resort. Aisai no Oka Viewpoint is also within a driving distance of 4.9 mi.

Is parking available on site at Palcall Tsumagoi Resort?

Yes, uncovered self parking is offered for free at the resort.

Does Palcall Tsumagoi Resort include a casino at the property?

No, Palcall Tsumagoi Resort doesn't have a casino.

Is there an indoor pool at Palcall Tsumagoi Resort?

No, there is no indoor pool at this resort.

What will couples enjoy most about a stay at Palcall Tsumagoi Resort?

There are plenty of amenities for couples at this resort, including a restaurant, 2 hot springs, and ski lessons.

Does Palcall Tsumagoi Resort have a hot tub?

No, but this resort does have 2 hot springs.

Does Palcall Tsumagoi Resort feature a restaurant that includes a breakfast menu?

Yes, Palcall Tsumagoi Resort serves buffet breakfast for a surcharge each morning at Tsumagoi Dining.

Does Palcall Tsumagoi Resort allow pets to stay for free?

No, pets aren't allowed at Palcall Tsumagoi Resort.

Does Palcall Tsumagoi Resort have connecting rooms available?

No, there aren't connecting guestrooms at this resort.

Are there rooms with balconies that I can book at Palcall Tsumagoi Resort?

No, there aren't any guestrooms at Palcall Tsumagoi Resort that offer a balcony.

Palcall Tsumagoi Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 17 reviews
Rating 8 - Good. 6 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and i thoroughly enjoyed our time spent at this resort, the staff were excellent the food was great and of course the skiing was awesome.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Siu Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice dinner and breakfast, just a few minutes from your room to the ski slopes—so convenient!
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

MAKOTO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

インフラ不足

特にwifiが繋がらず、待ち合わせに苦労しました。。ランチの席が取れない、待ち時間が長い、皆難民になっていました。
Stayed 1 night in Feb 2025
Verified

6/10 Okay

CHI YIN DOMINIC

Liked: Staff & service
如果鍾意滑雪嘅朋友，來這個滑雪度假村體驗一下，雖然滑雪道比較少，我是在三月來的，相對滑雪的人都比較少，有可能你擁有自己的滑雪道。風景也很美麗，看到淺間火山還在噴煙，最後離開可在輕井澤逗留幾天shopping和觀光。
Stayed 4 nights in Mar 2024
Verified

6/10 Okay

勝利

Liked: Cleanliness
コロナ禍のせいか、スタッフが人手不足のようです。
Stayed 1 night in May 2023
Verified

4/10 Poor

ナオコ

Disliked: Staff & service, amenities
アクセスはあまり良くありません。また、ホテル自体の構造が使いにくく移動が色々と不便でした。
Stayed 2 nights in Dec 2021
Verified

8/10 Good

toshitake

Liked: Cleanliness, amenities, property conditions & facilities
ホテルは大きくてビリヤード、スカッシュ、他　色んな設備があります。 コロナで利用出来ませんでしたが、コロナが収まったらまた利用したいです。
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Ritawee

Stayed 2 nights in Mar 2026
Verified

8/10 Good

キミエ

Stayed 1 night in Jul 2023
Verified

2/10 Terrible

MITSUAKI

Stayed 1 night in May 2023
Verified

8/10 Good

HIROSHI

Stayed 1 night in May 2023
Verified

8/10 Good

YUKINO

Stayed 1 night in Mar 2023
Verified

8/10 Good

Gosuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Verified

6/10 Okay

yudai

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2021
Verified

8/10 Good

MASAHIKO

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

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