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Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort

Property class: 4

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Photo gallery for Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort

A corridor with wooden flooring, illuminated by wall-mounted lights, flanked by windows and white railings.
A sauna room with a large wooden tub, a bench, and a wall-mounted heater.
An indoor swimming pool with a wooden ship structure, stairs, and surrounding greenery.
A hot tub with a view of autumn foliage and mountains.
A hotel room with a large sliding glass door leading to a balcony with a hot tub.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1453-2 Kanbara, Agatuma-gun, Tsumagoi, Gunma-ken, 377-1402
  • Place, Karuizawa Toy Kingdom
    ‪5 min drive‬
  • Place, Onioshidashi Volcanic Park
    ‪7 min drive‬
  • Place, Asama Volcano Museum
    ‪8 min drive‬

Room options

View all photos for Superior Twin Room, 2 Single Beds (Please include all persons in your reservation)

A hotel room with two beds, a sofa, a desk, and a TV.

Superior Twin Room, 2 Single Beds (Please include all persons in your reservation)

8.8 out of 10
Excellent
(25 reviews)
  • Resort view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Japanese Western Style Suite　(Please include all persons in your reservation)

A hotel room with a traditional tatami mat seating area, a television, and a desk with a lamp.

Japanese Western Style Suite　(Please include all persons in your reservation)

9.0 out of 10
Wonderful
(4 reviews)
  • Resort view
  • 872 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Two Bed Room Suite (Please include all persons in your reservation)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Two Bed Room Suite (Please include all persons in your reservation)

8.6 out of 10
Excellent
(14 reviews)
  • Resort view
  • 872 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room, 2 Single Beds　(Please include all persons in your reservation)

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Standard Room, 2 Single Beds　(Please include all persons in your reservation)

  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, with Open Air Bath, Non Smoking (Please include all persons in your reservation)

A modern bathroom with a large bathtub, a glass-enclosed shower area, and a wooden exterior wall.

Superior Twin Room, with Open Air Bath, Non Smoking (Please include all persons in your reservation)

8.0 out of 10
Very good
(1 review)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Two Bedroom Suite, with Open Air Bath, Non Smoking (Please include all persons in your reservation)

A spa area with a hot tub, wooden walls, and a seating area with chairs.

Two Bedroom Suite, with Open Air Bath, Non Smoking (Please include all persons in your reservation)

  • 872 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Japanese Western Style Suite,with Open Air Bath,Non Smoking (Please incl. all persons in your rsvn)

A modern bathroom with a large bathtub, a glass-enclosed shower area, and a wooden exterior wall.

Japanese Western Style Suite,with Open Air Bath,Non Smoking (Please incl. all persons in your rsvn)

  • 872 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Deluxe Twin Room, with Open Air Bath, Non Smoking (Please include all persons in your reservation)

A modern bathroom with a large bathtub, a glass-enclosed shower area, and a wooden exterior wall.

Deluxe Twin Room, with Open Air Bath, Non Smoking (Please include all persons in your reservation)

  • 388 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Two Bedroom Suite, with Terrace, Non Smoking (Please include all persons in your reservation)

A hotel room with two beds, a desk, a chair, a lamp, a mirror, and a telephone.

Two Bedroom Suite, with Terrace, Non Smoking (Please include all persons in your reservation)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 872 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Superior Twin Room, with Terrace, Non Smoking (Please include all persons in your reservation)

A modern bathroom with a large bathtub, a shower area, and a view of a mountain at dusk.

Superior Twin Room, with Terrace, Non Smoking (Please include all persons in your reservation)

  • Mountain view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Family Suite,Non Smoking,with Sky View Open Air Bath　(Please incl. all persons in your rsvn)

A hotel room with two beds, a desk, and a television.

Premium Family Suite,Non Smoking,with Sky View Open Air Bath　(Please incl. all persons in your rsvn)

  • Mountain view
  • 1615 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Double Beds and 3 Twin Futons

View all photos for Asama View Premium 4 Bed Suite,Non Smoking with Open Air Bath(Please incl. all persons in your rsvn)

A hotel room with a bed, a sofa, a dining table, and a balcony with a table and chairs.

Asama View Premium 4 Bed Suite,Non Smoking with Open Air Bath(Please incl. all persons in your rsvn)

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • 883 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Asama View Premium Twin Room, Non Smoking with Open Air Bath　(Please incl. all persons in your rsvn)

A hotel room with a bed, a sofa, a dining table, and a balcony with a view of a mountain.

Asama View Premium Twin Room, Non Smoking with Open Air Bath　(Please incl. all persons in your rsvn)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Tsumagoi

Located within 2 miles (3 km) of Karuizawa Toy Kingdom, Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort places you within a few miles (5 km) of Onioshidashi Volcanic Park. This 237-room, 4-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Karuizawa Toy Kingdom - 5 min drive - 1.5 miles
  • Onioshidashi Volcanic Park - 7 min drive - 3.0 miles
  • Asama Volcano Museum - 8 min drive - 2.9 miles
  • Joshin'etsu-kogen National Park - 9 min drive - 2.7 miles
  • Karuizawa Snow Park - 18 min drive - 8.0 miles

Getting around

  • Sakudaira Station - 31 min drive

Restaurants

  • ‪羽生田売店 - ‬5 min drive
  • ‪Asama Hutte - ‬4 min drive
  • ‪地粉そば処 みのり - ‬5 min drive
  • ‪牛乳屋 - ‬4 min drive
  • ‪和食処 浅間 - ‬4 min drive

About this property

Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort

Guests staying at Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort enjoy access to a full-service spa, an outdoor pool, and a rooftop terrace. There's free parking and a free train station shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this hot springs hotel include free WiFi in public areas, an outdoor tennis court, and a terrace.
Guests can expect free WiFi and 32-inch TVs. Bathrooms offer hair dryers, slippers, toothbrushes and toothpaste, and bidets. Other standard amenities include refrigerators, safes, and phones.
Hot springs and an outdoor tennis court are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle during limited hours
  • Train station shuttle at scheduled times
  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,200 for adults and JPY 1,600 for children
  • 2 restaurants

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot springs
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Full-service spa

  • Facials
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • Elevator

More

  • 8 floors
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: JPY 4000
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 4000

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A pick-up shuttle from the train station is provided only 3 times daily.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 7 to June 26:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for JPY 3564.0 per night

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1600 for children
  • Early check-in fee: JPY 4000 (subject to availability)
  • Late check-out fee: JPY 4000 (subject to availability)
  • Rollaway bed fee: JPY 3564.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-7:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Karuizawa 1130
Karuizawa 1130
Karuizawa Hotel 1130
Hotel Karuizawa 1130 Tsumagoi
Karuizawa 1130 Tsumagoi
Hotel Karuizawa 1130
Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort Hotel
Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort Tsumagoi

Frequently asked questions

Is free cancellation available at Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort?

Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort?

As of Nov 7, 2026, prices found for a 1-night stay for 2 adults at Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort on Dec 3, 2026 start from $133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort?

This hotel is located in Tsumagoi, close to Karuizawa Toy Kingdom, Mount Asama, and Karuizawa Snow Park. You'll also find Joshin'etsu-kogen National Park and Onioshidashi Volcanic Park within a short drive.

Is parking available on site at Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort?

Yes, covered self parking is offered for free at the hotel. Though parking is limited parking, free RV/bus/truck parking is also available.

Is there a spa at Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort?

There is a full-service spa available for guests to enjoy and services include body treatments and facials.

Does Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort include a casino?

No, Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort doesn't have a casino.

Is there an indoor pool at Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an outdoor pool, and hot springs.

Does Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort have a hot tub?

No, this hotel doesn't have a spa tub.

Does Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort have a restaurant with a breakfast menu?

Yes, Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort allow pets to stay free of charge?

No, pets aren't allowed at Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort.

Does Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy mountain and resort views.

Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 220 out of 612 reviews
Rating 8 - Good. 264 out of 612 reviews
Rating 6 - Okay. 91 out of 612 reviews
Rating 4 - Poor. 25 out of 612 reviews
Rating 2 - Terrible. 12 out of 612 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Large rooms, kind staff. Amazing price
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We could have a great view of Mt. Asama early in the morning. Mt. Asama illuminated by the morning sun was majestic. Also, the hot spring in the hotel was nice.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a nice hotel. Room is so big that is suitable for children.There is indoor and outdoor onsen. Breakfast is good. It is a good hotel for those who travels with car.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room is very big with 2 bedrooms and jacuzzi at the balcony. The view is very nice which facing the mountain. However, the water for the jacuzzi was not hot enough when the hotel is full house. The buffet dinner is amazing with wide variety of food. Very nice and relax stay.
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Amenities
good
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price Enjoyed hotspring, Sauna, Kids room, and swimming pool with my 2 year old kid. Room is very big and comfotable. C/in took about 30mins, recommend arrive at the property before 3PM or after 4PM.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
quite good
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

The spring beds of the family rooms are too soft and saggy and some with broken springs! But the hot spring onsen water is very good.
Stayed 2 nights in Sep 2019
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Old and shabby room

The hotel is ok. But the condition of our room (two bedroom) was awful. The furniture is old and broken, the walls are shabby. The swimming pool is not free even for hotel guests! We had to pay for visiting it.
Stayed 1 night in Feb 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The room is too old The carpet is so dirty Without snow park
Stayed 9 nights in Dec 2018
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden costs

Requested a toddler bed as advertised as free when I booked the room. It wasn’t provided and when I asked for it I was told that it would be an additional ¥8990. Pool advertised is also a hefty additional charge
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Service ever. our 18 mths old child developed fever when we were on the way to the hotel. could not find any open hospital so we just wanted to try our luck to go straight to hotel and ask for help. they told us its better to ring ambulance when we arrived, also offered us to ring ambulance on our behalf, due to our limited Japanese. a manager (I assumed) even asked one of their staff to go outside to direct the ambulance on their entry. while we were waiting for the ambulance, they gave us ice pack to cool my child. Can't thank them enough for what they have done to our family.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is in the mountain area. It took about 20-30 min driving on mountain roads to get there. The resort is big and has everything you need. I got a family room and it was huge! The room has a big bathtub and living room area. There is also a small kitchen sink and countertop which is convenient. There is a hot spring which is free to all guests. The water park for kids has a fee but I think that’s acceptable. Overall I’m satisfied with this resort and would recommend it to families with small children. The only downside is that it’s an older property so the furnitures look old (but they are clean). The lighting of the room is also quiet dim. The staff are friendly and helpful. I asked for extra pillows at midnight (the ones in the room were too soft) and they delivered them to us without problem.
Stayed 3 nights in Aug 2023
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Poor Service & Small Rooms

1. The hotel staff was unfriendly during check in. Clearly impatient about using English. Unwilling to respond about our request about a room near the escalator and about its restaurants types. 2. The staff provided us with incorrect printed information about its facilities opening times. We planned to use its chargeable indoor swimming pool on the morning of the checkout day. (printed information says open at 09:00-21:30). The pool is actually closed on all mornings during the winter 3. The originally booking room type has a living area. Our room didn't. RM536, likely is the smallest room in the hotel (according to floor plan) In total we spend ¥174000 for 3 nights. In exchange of disappointment and infuriation
Stayed 3 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The staff do a great job to make your stay a good , torn,worn, severely stained. Don't know what the issue was with the heat. Not too warm. The room we had was a large room. Also was showing signs of age and or neglect. The room was very cold at night, but a portable heater was dropped off to our room, to sort of remedy the problem. Wifi signal was very poor. The food at the buffet was really nice and again the staff do a great job. The staff at this facility in my opinion is what keeps this establishment going. As for the building maintenance and upkeep. They better pick that up a bit. If not, the minor repairs will become huge problems and for the larger problems I saw, they better get fixed immediately. Or you'll might as well get ready to close it down. I don't like having to say things like this, but if an establishment like this, doesn't show care towards it's facility, then what's the point of even being open in the first place.
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre très spacieuse. Bel environnement dans la forêt.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
朝食のおにぎりが、美味しかった
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
施設のスタッフは外人が多く、細かいところの配慮に欠けていたように思います。4ベッドの露天風呂つきの部屋に泊まりました。清潔感もあり、アメニティもきちんと充実。 また屋上テラスに登るとパノラマビューが広がり一面新緑に囲まれとても景色が良く最高です。星空もきれいです。ただ一つ残念なのが食事でした。地元野菜はおいしかったです。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness
１泊、２食付きのプランを利用させていただきました 朝食のメニューはかなり豊富で 夕食に関しては、ちょっと残念に感じてました。料理の味付け、品種類、そしてフルーツも 部屋の広さ、清潔感、そして ベッドの寝こち、トイレ清潔さ…良いです ただ、唯一残念な事は、部屋に備えてるタオルの質がほんとにビジネスホテル以下です。 薄く、カサカサ…
Stayed 1 night in May 2026
Verified review

6/10 Okay

夕食メニューが良くなかった、料理が終わっても補填しない。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ご飯が豪華でした✨夕食のビュッフェにはお寿司5.6種類くらいにエビにカニ。何日か前からカニが食べたかったのでスゴく嬉しかったです。朝食も食べたいのがありすぎて満足しましたが、少食な為食べたいのが全部食べられなかったのが残念です。また行った時に食べます。喫煙所はフロントの外一ヶ所なので、客室からは結構遠いです。ホテルが広いからしょうがないですが、食堂、大浴場、喫煙所といろいろと移動がちょっと大変に思いました。でも、私的には満足です！ Wi-Fiはちゃんと繋がりました。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
浅間山が目の前に見える部屋。温泉の質。バイキング。とても良かったです。宿
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
晚餐有螃蟹吃到飽，都很鮮甜好吃
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
部屋が広かった
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness
客室はとても清潔で綺麗でした。
Stayed 1 night in Nov 2025

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