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Kishu tetsudou Karuizawa hotel

Property class: 3

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Photo gallery for Kishu tetsudou Karuizawa hotel

A hot spring bath with a view of a train and greenery outside.
Restaurant
A building entrance with a glass door, a set of steps leading up to it, and a covered area above.
A hotel lobby with a staircase, a reception desk, and a stone wall.
A spacious public restroom with multiple sinks, a tiled floor, and a high ceiling.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Kanbara Ookaishiko 1514, Agatsuma-gun, Tsumagoi, Gunma, 377-1404
  • Place, Karuizawa Toy Kingdom
    ‪7 min drive‬
  • Place, Onioshidashi Volcanic Park
    ‪9 min drive‬
  • Place, Joshin'etsu-kogen National Park
    ‪9 min drive‬

Room options

View all photos for Cottage Semi Western-style Room, Smoking

A modern interior with a staircase, a dining area with a table and chairs, and a kitchen in the background.

Cottage Semi Western-style Room, Smoking

  • Sleeps 6

View all photos for Cottage Semi Western-style Room, Smoking

A modern kitchen with a dining area, wooden cabinets, and a large window with a view of the garden.

Cottage Semi Western-style Room, Smoking

  • Sleeps 5

View all photos for Cottage Semi Western-style Room, Smoking

A living room with a sofa, armchair, coffee table, and a dining table.

Cottage Semi Western-style Room, Smoking

  • Sleeps 5

View all photos for Family Condo, Smoking, Kitchen

A living room with a sofa, armchair, coffee table, and a TV. There is a window with curtains, a door, and a painting on the wall.

Family Condo, Smoking, Kitchen

  • Garden view
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Family Cottage, 1 Bedroom, Smoking, Kitchen

A compact kitchen with a dining area, a large window, and a view of the garden.

Family Cottage, 1 Bedroom, Smoking, Kitchen

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 667 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Family Condo, Smoking, Kitchen

A modern apartment with a wooden staircase, a dining area with pink chairs, and a kitchen with wooden cabinets.

Family Condo, Smoking, Kitchen

  • Garden view
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

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About the neighborhood

Tsumagoi

Located 2.1 mi (3.4 km) from Karuizawa Toy Kingdom, Kishu tetsudou Karuizawa hotel is within a 10-minute drive of other popular attractions like Mount Asama. Each of the 72 rooms at this 3-star hotel includes a kitchenette, a dining area, and a sitting area.

What's nearby

  • Karuizawa Toy Kingdom - 7 min drive - 1.9 miles
  • Onioshidashi Volcanic Park - 9 min drive - 2.9 miles
  • Joshin'etsu-kogen National Park - 9 min drive - 2.1 miles
  • Asama Volcano Museum - 9 min drive - 3.1 miles
  • Tsumagoi Local History Museum - 15 min drive - 5.5 miles

Getting around

  • Sakudaira Station - 31 min drive

Restaurants

  • ‪羽生田売店 - ‬4 min drive
  • ‪Asama Hutte - ‬4 min drive
  • ‪地粉そば処 みのり - ‬5 min drive
  • ‪牛乳屋 - ‬18 min walk
  • ‪和食処 浅間 - ‬5 min drive

About this property

Kishu tetsudou Karuizawa hotel

Guests staying at Kishu tetsudou Karuizawa hotel enjoy outdoor tennis courts, laundry facilities, and a garden. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets. Other amenities at this hot springs hotel include barbecue grills and a vending machine.
For entertainment, guests can enjoy TVs. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Kitchenettes, dining areas, and sitting areas are also standard.
Hot springs and 4 outdoor tennis courts are featured at the hotel.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are 2 indoor hot springs open between 3:00 PM and 11:00 PM.

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Property amenities

Parking and transportation

  • Free area shuttle
  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 1,100 for children
  • A restaurant

Restaurants on site

  • symphony

Things to do

  • 2 indoor hot springs
  • 4 outdoor tennis courts
  • Bicycle rentals
  • Hiking/biking trails

Family friendly

  • Dining table
  • Free area shuttle
  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains

Spa

  • 2 indoor hot springs
  • Hot springs open from 3:00 PM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free extra futon

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Kitchenette
  • Refrigerator
  • Rice cooker
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Heating
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 15

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during March, February, January, and December.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately JPY 2200 for adults and JPY 1100 for children
  • Spa fee: JPY 600 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 15
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Hot springs access available from 3:00 PM to 11:00 PM.
  • Long-term renters welcome.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Kishu tetsudou Karuizawa hotel Tsumagoi
Kishu tetsudou Karuizawa Tsumagoi
Kishu tetsudou Karuizawa
Kishu Tetsudou Karuizawa
Kishu tetsudou Karuizawa hotel Hotel
Kishu tetsudou Karuizawa hotel Tsumagoi
Kishu tetsudou Karuizawa hotel Hotel Tsumagoi

Frequently asked questions

Is free cancellation available at Kishu tetsudou Karuizawa hotel?

Kishu tetsudou Karuizawa hotel offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What can I see within easy reach of Kishu tetsudou Karuizawa hotel?

This hotel is located in Tsumagoi, close to Karuizawa Toy Kingdom, Shiraito Falls, and Karuizawa Snow Park. You'll also find Joshin'etsu-kogen National Park and Mount Asama within a short drive.

Will I be able to park at Kishu tetsudou Karuizawa hotel?

Yes, uncovered self parking is offered for free at the hotel.

Does Kishu tetsudou Karuizawa hotel have a casino at the property?

No, Kishu tetsudou Karuizawa hotel doesn't have a casino.

Will I find an indoor pool at Kishu tetsudou Karuizawa hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Kishu tetsudou Karuizawa hotel?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, a kitchenette, and slippers.

Does Kishu tetsudou Karuizawa hotel have a hot tub?

No, but guests can enjoy 2 indoor hot springs at this hotel.

Does Kishu tetsudou Karuizawa hotel feature a restaurant that includes a breakfast menu?

Yes, Kishu tetsudou Karuizawa hotel serves continental breakfast for a surcharge each morning at symphony.

Will Kishu tetsudou Karuizawa hotel allow pets to stay for free?

No, pets aren't allowed at Kishu tetsudou Karuizawa hotel.

Does Kishu tetsudou Karuizawa hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Kishu tetsudou Karuizawa hotel?

No, there aren't any guestrooms at Kishu tetsudou Karuizawa hotel that offer a balcony.

Kishu tetsudou Karuizawa hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 66 reviews
Rating 8 - Good. 27 out of 66 reviews
Rating 6 - Okay. 20 out of 66 reviews
Rating 4 - Poor. 8 out of 66 reviews
Rating 2 - Terrible. 3 out of 66 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

The entire grounds were very nice. As for the room, I felt it could be a little cleaner, but I think it's okay for the price.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Nice property! Not enough charging outlets. Restricted dining choices.
Stayed 1 night in May 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, room comfort

Not recommended

We checked in at 8pm and the attitude of the receptionist was rude. Also our reservation of the room cannot be provided per our request. We have no choice but to stay in separated rooms far from each others. The food was not good with very little choices in breakfast.
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
年季の入った部屋で、入室した途端古びた臭いがした。ベッドの絨毯の汚れや、トイレと洗面所の床のカーペットが汚く、障子が破れていた。 ウェルカムのティーパックや歯磨きがないので、安い料金はうなずけます。 入室前の建屋の中はオシャレな雰囲気ですが、部屋の中はお金を掛けられないのか、リフォームしてないので、せっかく宿泊した方がリピートすることがなさそうで本当にもったいないと思いました。
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
宿泊者なのに温泉の入浴が有料(1回600円)には驚いた！ しかも1回600円なので、夜と朝入浴した場合は1,200円となる。 あと部屋内にコバエが多すぎる！
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
室内のトイレ、残念です。宿泊施設としてこれで良いのか、改善されることを望みます。
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
部屋の汚れ、カビ臭い匂いが気になった。
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Staff & service
古い建物ですが、広々としていて快適に過ごすことができました。スタッフさんの対応も良く、値段的にもリーズナブルでした。軽井沢の中心地からは少し離れていますが、車で来られる方には、さほど気にならない程度の距離でした。
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
温泉の画像がトップだったのに、別料金だった。テーブルが剥げて設備が老朽化してきている。清掃が行き届いていない。
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
子供が多いのでメゾネットタイプの部屋は広々していてとても良かったです。シャワーヘッドが壊れていたのを連絡したらすぐに交換してくれてスタッフの方の対応も凄く良かったです。 また機会があれば利用したいです。
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Staff & service
値段かんがえたら、最高かな。
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔に工夫してほしい

旧い施設で仕方ありませんが、 せめてシーツをきれいにして頂くとか...
Stayed 1 night in Nov 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
施設の清掃が行き届いていない
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
家族の多い我が家にはお部屋が広くよかったです。 エアコンをつけなくても快適に過ごせました。 フロントのある建物はペット連れの方が宿泊できるみたいで鳴き声と臭いが多少気になりました。 犬とか苦手な方は避けた方がいいかもしれません。
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
静かな別荘地にあるホテルで、朝の森の中の散歩が気持ちよかった。鳥や虫の鳴き声しか聞こえない静かな雰囲気に癒されました。 建物は若干古いですが、従業員さんの態度もとてもよく、共有スペースでも子供たちが遊べる玩具も置いてある、息子もよ転んでいました。
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
清掃は出来ていない。ソファーの下から綿ボコりと大きなくもの死がい。 建物に行くまでの道路のでこぼこや亀裂。 孫達が何度も転んだ。
Stayed 1 night in Nov 2022
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

リゾート環境は抜群。ファミリー向けの施設。

自然環境的には、緑あふれるリゾート内で、快適であった。部屋も広く、2階で、満足。 ただし、建物が古く、また室内(特に寝室)がややかび臭く、またトイレにウォシュレットは無かった。 当方の確認不足かもしれないが、寝巻き類も無く、子供を含めた人数の多いファミリー向けには良いが、夫婦二人には、ホテル棟の方が利用するには良いと思った。
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

リピートしたいお宿

感じの良い受付でした。 広くてゆっくり出来ました。 清潔ではありましたが　ベットが何と無く湿っぽく感じられたように思います。
Stayed 1 night in Oct 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
3Ｋの典型だった。汚い、臭い(部屋の匂い)、暗い。ネットは繋がらない。電話もない。
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The surrounding area is incredible in the fall with the leave turning.
Stayed 1 night in Oct 2020
Verified review

8/10 Good

Liked: Cleanliness, room comfort
一人旅での滞在でしたが、ゆったり過ごす事が出来ました。食事も美味しかったです。 初めてだったので、入口からホテルまでの経路がわかりにくく、迷ってしまいそうでした。もう少し、案内板が有ればと思いました。またお世話になりたいと思っています。 有り難うございました。
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Liked: Staff & service, room comfort

大自然の中でゆっくり過ごすホテル

コンドミニアムに泊まりました。 年代を感じる建物ですが、きれいに掃除してあります。キッチンはさっと料理するのに必要なものは揃っています。朝食の感染予防対策を、徹底しておりスタッフも感じよく、とても良いと思いました。静かで自然に囲まれて過ごせるホテルです。
Stayed 2 nights in Aug 2020
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

家族・グループにおすすめ！

軽井沢で友達家族とキャンプする予定が雨予報でドタキャンになってしまい、うちの家族だけ急遽こちらのホテルが予約出来たので利用しました。 コテージに1泊しましたが、正直古さは感じました。でも大浴場のお風呂もよかったし、朝ごはんも美味しかったので、ワイワイ楽しく過ごせれば細かいことは気にしない！という家族・グループでの利用にはおススメです。プールはコロナの影響で利用出来ませんでした。
Stayed 1 night in Aug 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

A bit mixed

Our stay was ok. It was our first time to stay there so we had no idea what to expect. The staff were very nice and courteous. Very helpful. The breakfast buffet was pretty nice. I was especially happy that our room didn’t smell like old cigarette smoke. the room was very spacious. And our beds and futons were good. But, The walls of our room looked like they hadn’t been cleaned for ages. And there was a lack of electrical wall sockets - none in the bedroom and just few in the living room. The toilet room was very small with the door going in, making it a bit of a tight fit on entry and exit (I’m not fat either).
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was rather spacious and well furnished. Very comfortable except musty air-conditioning. The buffets were good.
Stayed 2 nights in Aug 2020

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