My room had cat food spilled on the floor indicating 1) no vacuuming 2) cats were in my room. The pool and hot tub were closed for “renovation”. The first morning, the breakfast cook yelled at us. The second morning, the breakfast cook didn’t show up. The desk clerk was operating on a few hours sleep but he scrounged up some fruit for us. Our car was side-swiped in the parking lot and no matter who Carlos (desk clerk) called, the management wouldn’t answer the phone, much less help him download security cameras video. My experience was so lousy I am demanding my money back
We checked in. They told us the pool and hot tub were closed for cleaning. We went to our room. It had not been cleaned. We obtained another room. The TV would turn on but received no channels. I called the front desk-no answer. I went to the front desk, no one was there. I hollered and someone came out. He said I should check if the red sensor had fallen behind the TV. I checked & it had. The shower soap dispenser was empty. The shower door had no handles. I wouldn't recommend this hotel and won't stay there again.
The checkin clerk was friendly, but when I got to my room and saw that the housekeeping had not even bothered to leave me any toilet paper, I called and asked to have some brought up. She said of course, right away. After waiting over an hour, I finally went down and got it myself. She was sitting there chatting away with a friend with her feet up, laughing. The bathroom had obviously not been well cleaned. There was toothpaste splatter all over the sink and counter, and even on the mirror. And, of course, no toilet paper. Hair in the shower. Ewwww. We won't be back to this place. If there were more options in the area we would not have stayed the night.
The hotel was clean, well maintained and easy access off the highway
Hotel was in good location but some items in room definitely needed some TLC - especially the bathroom.
Continental breakfast not so good. Out of several things. Food not so good.
Excellent experience. Everything was perfect and breakfast was good
Good location for freeway and lake access. Suite was good sized for extra guest comfort. Room was pretty clean except for some dust and debris under the beds and behind nightstand. Nice walk in shower. Little refrigerator but no freezer. Pet area outside with nice landscaping. Decent breakfast. Nice and accommodating staff. Will definitely stay here again.
Hotel staff were very nice and helpful. Location is just right for getting to from Interstate. Would recommend this to all.
I visit T or C a lot, and this is by far the best place to stay, and the most expecive. Everywhere else is very old and not as pleasent to stay at. However, apparently you must be out of your room by 10 am for them to clean it. I was getting ready and was about to leave at 10am, when I got a note under my door saying that they would not clean the room so they wouldn't disturb me. I cleaning lady was in the room across the hall and I went to the front desk to ask them to service my room. They said they would, but never did.
Staff was very friendly. Breakfast was good. Room was clean. Unfortunately all that was ruined by a rock hard bed, low end pillows, and paper thin walls- so thin we heard the guy next door snoring so clearly, it was as if there was no wall between us.
Hotel is clean; rooms are comfortable; shower is wonderful; breakfast - best "included" breakfast I've encountered
Holiday Inn Express Hotel & Suites Truth or Consequences, an IHG Hotel is located within a few miles (5 km) of Sierra del Rio Golf Course and Geronimo Springs Museum. This 63-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free on-the-go breakfast, served each morning from 6:30 AM to 10:30 AM.
All 63 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Safes, phones, and ironing boards are also standard.
Guests of Holiday Inn Express Hotel & Suites Truth or Consequences, an IHG Hotel have access to an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a spa tub, a business center, and a meeting room.
My room had cat food spilled on the floor indicating 1) no vacuuming 2) cats were in my room. The pool and hot tub were closed for “renovation”. The first morning, the breakfast cook yelled at us. The second morning, the breakfast cook didn’t show up. The desk clerk was operating on a few hours sleep but he scrounged up some fruit for us. Our car was side-swiped in the parking lot and no matter who Carlos (desk clerk) called, the management wouldn’t answer the phone, much less help him download security cameras video. My experience was so lousy I am demanding my money back
We checked in. They told us the pool and hot tub were closed for cleaning. We went to our room. It had not been cleaned. We obtained another room. The TV would turn on but received no channels. I called the front desk-no answer. I went to the front desk, no one was there. I hollered and someone came out. He said I should check if the red sensor had fallen behind the TV. I checked & it had. The shower soap dispenser was empty. The shower door had no handles. I wouldn't recommend this hotel and won't stay there again.
The checkin clerk was friendly, but when I got to my room and saw that the housekeeping had not even bothered to leave me any toilet paper, I called and asked to have some brought up. She said of course, right away. After waiting over an hour, I finally went down and got it myself. She was sitting there chatting away with a friend with her feet up, laughing. The bathroom had obviously not been well cleaned. There was toothpaste splatter all over the sink and counter, and even on the mirror. And, of course, no toilet paper. Hair in the shower. Ewwww. We won't be back to this place. If there were more options in the area we would not have stayed the night.
The hotel was clean, well maintained and easy access off the highway
Hotel was in good location but some items in room definitely needed some TLC - especially the bathroom.
Continental breakfast not so good. Out of several things. Food not so good.
Thank you for choosing to stay with us at the Holiday inn Express in Truth or Consequences! Hope to see you again real soon!