Its quiet, set off the road. I did NOT like that when i got there my room was switched to a room that was smaller, lacked a kitchen as listed. We cluld swotch to another room but it woyld gave two smaller beds instead of the one i booked originally. The bathroom was also lacking the items stated when i booked room. No breakfast options AT ALL even though the site states there is. When we arroved the staff did not alert me that an additional deposit was required and that i should use cash. Instead of my card because it would decline and take 5 to 7 days to come back if it did go through. My card declined and she said to use abother card. I said no and used my card again and it went through fine. When i checked out i asked about it and man at counter said about 48 hrs... She was very pushy about the deposit. Probably wont visit again.
I like that the room was huge and I did not expect a full kitchen
There were cockroaches in our room and we just checked out without staying. Can’t deal with roaches
Excellent in amenities for the price! Full size fridge, microwave, full size coffee maker, stove AND oven!. Good counter space. If you like to cook a few meals on the road like I do, this place is perfect for that. Area is also great for travel..very close to food stores, restaurants, Gold's Gym, and everything else you need without a GPS. Only thing was room wasn't ready when I got there, but staff was accommodating immediately, so I didnt have to wait all that long for towels and bed sheets. I highly recommend .
Smells bad smoke all over the place. Too many prostitutes.
Decent hotel especially for the price. Will stay again.
The Kennewick Suites are very run down, and in desperate need of wall patching repairs, etc. Our basement room smelled horribly, the tv would not change channels and was stuck on one inappropriate for children, the creaky floors made it noisy in the early morning, and the continental breakfast was strictly carbs (cereal, bread, bagels)...no protein or fruit like you would normally expect. Also, our room was not cleaned up at all for our 2-day stay nor were any fresh towels brought in. The only positive thing to be said really is that the 1 staff on duty each night was very pleasant and tried his hardest to be accommodating through all the issues.
Nice stay breakfast very basic but good. Would stay again
stay in second floor, can hear resident on 3rd floor foot steps, floors need improvement, don't like room 213.
There were a few fishy things at this hotel. First, on the first night, the hallways smelled like there was a seafood cook-off nearby and the food had been prepared in the hallway. The room itself did not smell bad at all, however, there was no way to lock the doors from inside. It looked like there had been two locks installed but both were missing the chain that should be attached to the door frame. Also the peep hole was damaged on the outside of the door. The curtains in the room were also a bit thin and did not close very well. The shower head also was very loud, it sounded like a whistling teapot crossed with a jet engine.
Nice comfortable king size bed. We definetly rested well, and the AIRCON was just right.
The room was better than I expected with a flat screen TV couch and well appointed kitchen. The breakfast room was a little light on food. Overall I will stay here when in town.
It was there and it was clean and i had no issues other then there was some noise from other guest.over all it was nice,big rooms clean and cheap.
The room was clean and included a kitchenette (which we didn't use). If you do want the kitchen, you need to bring everything. There was just one frying pan in the cupboard. For the cheap price, it was sufficient for our one night stay while traveling through the area.
I reserved my room a month in advance. Hotel double booked it. I didn't get the room I wanted. Had to settle for something else. Poorly run hotel.
I stayed for one night and was surprised by the full kitchen. It felt more like a studio apartment, which was pretty cool. With the kitchen, there were pots and pans, dishes, etc.. The only thing I was dissapointed by was the complete lack of anything like salt and pepper, maybe even little butter packs? That would be something in a full service kitchen that they may want to consider. They've got a dishwasher, but no salt... I also had to deal with hearing some couple arguing SUPER loudly for a while, but again, the price made up for any negative experience. Overall, this is a good place to stay for a quick work/business trip, but if your company is footing the bill, or you have someone with you (a special lady friend), then I'd say this isn't the best place for you.
Older location and off the hwy. I am ok with both good easy in and out and room was good for a clean place to stay and get back on the road. Will stay there again.
The staff was very friendly and very accommodating, other hotel employees could take lessons from these people!! But... the property is old clean but old and in serious need of updates. The crying baby on the 2nd floor could be heard at the lobby desk (which the employee addressed immediately) and the LOUD men at the opposite end of my hall sounded as if they were in the room next door. Not too close to busy streets so the property itself is quiet but located just a few blocks from a main highway and sloe to shopping and dining.
Kennewick Suites is located within a few miles (5 km) of Columbia River and Trios Women's and Children's Hospital. This 45-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free continental breakfast is served each morning from 6 AM to 9 AM. Savor a meal from the comfort of your room with 24-hour room service.
The 45 individually decorated rooms feature kitchenettes with refrigerators, microwaves, and stovetops. 32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, free local calls, and safes are also standard.
Guests of Kennewick Suites have access to an outdoor pool, a children's pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 20.00 per vehicle roundtrip. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include a conference center, a business center, and a computer station.
Its quiet, set off the road. I did NOT like that when i got there my room was switched to a room that was smaller, lacked a kitchen as listed. We cluld swotch to another room but it woyld gave two smaller beds instead of the one i booked originally. The bathroom was also lacking the items stated when i booked room. No breakfast options AT ALL even though the site states there is. When we arroved the staff did not alert me that an additional deposit was required and that i should use cash. Instead of my card because it would decline and take 5 to 7 days to come back if it did go through. My card declined and she said to use abother card. I said no and used my card again and it went through fine. When i checked out i asked about it and man at counter said about 48 hrs... She was very pushy about the deposit. Probably wont visit again.
I like that the room was huge and I did not expect a full kitchen
Thank you for choosing to stay at the Kennewick Suites during your recent visit. We are glad you found the hotel and staff accommodating for all of your needs. The central location, comfortable rooms, and great customer service make us an ideal location for every traveler. Please come back and visit us again soon.
We apologize for any inconvenience. We strive to always give each guest a relaxing stay with us. We hope that you will give us a second chance to show you one of are remolded rooms. We hope you have good travels in the future!
Thank you so much for your feedback
There were cockroaches in our room and we just checked out without staying. Can’t deal with roaches
Thank you for taking the time to post your comments. Please accept our sincerest apologies for the inconveniences you encountered during your stay . We will certainly discuss your comments with our staff further improve our guest experience. we have pest control company out here check and spray all the rooms. I have taken notes and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.Thank you
Excellent in amenities for the price! Full size fridge, microwave, full size coffee maker, stove AND oven!. Good counter space. If you like to cook a few meals on the road like I do, this place is perfect for that. Area is also great for travel..very close to food stores, restaurants, Gold's Gym, and everything else you need without a GPS. Only thing was room wasn't ready when I got there, but staff was accommodating immediately, so I didnt have to wait all that long for towels and bed sheets. I highly recommend .
Your feedback is extremely appreciated. We are delighted to hear you enjoyed our friendly level of service as well as our clean accommodations. The full kitchenettes in each guest room is a great touch for our extended stay guest. Weather here for construction or business having a full kitchenette will save you a lot of time and money! Thank you for the kind words about my staff. I will make sure this gets passed on to them so they are aware of how good of a job they are doing. We hope to see you the next time your in Kennewick. Safe travels to you!
Smells bad smoke all over the place. Too many prostitutes.
We apologize for any inconvenience. Thank you for bringing this to my attention. We strive to always give each guest a relaxing stay with us. I will definitely be looking into this matter. We hope that you will give us a second chance to show you one of are remolded rooms. We hope you have good travels in the future!
Decent hotel especially for the price. Will stay again.
Thank you for staying with us and for posting your review! We are very proud of our guest rooms and there cleanliness, and guests like you who pay attention to detail make all our hard work worthwhile. Be assured I will share your great comments with our staff. We are delighted to have earned your loyalty and assure you that we will continue to earn it with every visit. Thanks again.
The Kennewick Suites are very run down, and in desperate need of wall patching repairs, etc. Our basement room smelled horribly, the tv would not change channels and was stuck on one inappropriate for children, the creaky floors made it noisy in the early morning, and the continental breakfast was strictly carbs (cereal, bread, bagels)...no protein or fruit like you would normally expect. Also, our room was not cleaned up at all for our 2-day stay nor were any fresh towels brought in. The only positive thing to be said really is that the 1 staff on duty each night was very pleasant and tried his hardest to be accommodating through all the issues.
Nice stay breakfast very basic but good. Would stay again
We apologize for any inconvenience. Thank you for bringing this to my attention. We strive to always give each guest a relaxing stay with us. I will definitely be looking into this matter. We hope that you will give us a second chance to show you one of our remolded rooms. We hope you have good travels in the future!