All was good
Room had a bit of a musty smell
Not the best.
It was okay but it’s a small bed
too many people running around at night between 1:30 - 3:00 am, knocking on doors, loud cars, and yelling. Not clean enough in the room for me!
Given that yes it was Christmas weekend, instead of offering to assis us with what he described as a simple accommodative service... (access the HDMI port for my PS4console) ...he opted to deny our further stay and insist that my wife and I, leave the property. And we did...easily finding another motel who gladly accommodated us at an even lesser rate.
The site advertises there is an indoor pool and on-site complimentary breakfast. Neither of these were available during our stay. The electricity didn't work in one of the rooms and loud construction going on early Saturday morning. Room phone inoperable. Not worth the price.
Staff at front desk was very efficient and friendly
Great place to stay
I rented a Jacuzzi room, however I check in late? And was given a downgraded room no Jacuzzi! Not happy!
Located within 2 miles (3 km) of The Record Collector, Best Western Bordentown Inn is within 3 miles (5 km) of Delaware River. This 102-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Free continental breakfast is served each morning from 7:00 AM to 10:00 AM.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
At Best Western Bordentown Inn, guests have access to an indoor pool, free WiFi in public areas, and conference space. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, an ATM, and a vending machine.
All was good
Room had a bit of a musty smell
We apologize sincerely that your guest room smelled a bit musty. Did you call down to the desk upon entering? We would have been more than happy to move you to another room to your liking. Again, we do apologize.
Best Western thanks you for your review! Please know we appreciate you and hope to see you in the near future.
Not the best.
We apologize that you were not happy with your stay. We would like to know more about your stay.
We apologize that you were not happy with your stay. If you could provide the hotel specifics' that would be appreciated.
It was okay but it’s a small bed
Hello Melissa, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable, clean, and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights into your experience and gives us a chance to improve.
too many people running around at night between 1:30 - 3:00 am, knocking on doors, loud cars, and yelling. Not clean enough in the room for me!
Hello Becky, You can absolutely rest assured that your voice is important to us and that our staff and management are truly sincere in our promise to improve upon the security measures taken to ensure the safety of guest. I assure you that we take your comfort and safety seriously, and we are addressing your comments with staff to ensure that no similar instance occurs in the future. We hope you'll return someday to see how we're improving.
Given that yes it was Christmas weekend, instead of offering to assis us with what he described as a simple accommodative service... (access the HDMI port for my PS4console) ...he opted to deny our further stay and insist that my wife and I, leave the property. And we did...easily finding another motel who gladly accommodated us at an even lesser rate.
Thank you for taking the time to share your comments regarding our rate and your comments about our service. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.
The site advertises there is an indoor pool and on-site complimentary breakfast. Neither of these were available during our stay. The electricity didn't work in one of the rooms and loud construction going on early Saturday morning. Room phone inoperable. Not worth the price.
We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. Your voice is very important to us and we are continuously striving to improve upon the guest experience. We hope you'll return someday to see how we're improving.
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,
Best Western thanks you for your review! We are pleased to hear you enjoyed your stay, We do hope you come again in the near future. Stay Blessed!