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Recent guest reviews

This hotel was right in line with our stop.

Nice staff and excellent breakfast

Closed pool was a disappointment. Hours not posted. Desk staff was excellent.

Very quiet and convenient to shopping, clerk was very courteous and professional

Very close to North Greenville University. I will definitely stay again.

Good place

Clean, Renewed, Friendly staff.

Painfully disappoining. The building alarm broke and went off throughout the night every 90 minutes. When we asked for some reimbursement, we were ignored. The rooms need to be better maintained: broken bathroom vent and very thin walls. Loud music is pumped through the hallway which we repeatedly requested to be turned down or off. The management seems to be milking the business in the short term without any long term investment in the property or its reputation among guests.

There was nothing unique about the place. We've stayed here before... what we didn't like was that they gave our room away and actually checked someone else in under our name. We paid in full but let me say too that Orbitz charged us more for the room then we were quoted to begin with and due to the fact that they gave our room away under our name it took over an hour to get checked in and that ordeal straightened out only to be woke up early Friday Morning June 25th to be moved into the room that was reserved for us the day before. This trip was a nightmare..not to mention also being over charged. The charge was originally supposed to be $163 and some change a night and once I put the credit card info in it went up to $184 and some change. Since it was the only room left available I had no other choice but to reserve it..now the receipt shows $229.99 for the 1st night thats $60.00 over what it was supposed to be. I am not pleased with this stay at all.

Excellent customer service at the front desk. Quick response on maintenance issues. Great fresh coffee. Clean rooms. Clean overall property.

The shower head was cracked, the sink had slow drainage, and the pillow case had stains.

This property is well kept, lobby smells amazing, and the ownership clearly takes pride in doing the best they can with an older facility. On the other hand, you get what you pay for - non existent insulation between rooms means you WILL hear everything happening in the rooms on each side of you. CLEARLY. Despite the noise, when the front desk was called they acted immediately and I appreciated that immensely. Housekeeping could be a little more attentive as the bathroom still has toothpaste splashes all over the sink and mirror - which wasn’t hard to miss at all but somehow overlooked. Overall, it was adequate. Nothing to steer clear from, but certainly no frills and sometimes that’s exactly what you need.

The hotel is very nice. It smells clean and new, and the bedding is good. However, the air conditioning would only run for a minute then turn off. It would not adequately cool the room. I had it set as cold as it would go to 66, but the room felt like mid to upper 70s.i would stay here again.

Hawkins Rd Travelers Rest SC

Room options

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

2 Double Beds | Sleeps 4

Guest reviews for Best Western Travelers Rest Greenville

Everyone (28) Couples (3) Family (12)
5
Family Business Business

This hotel was right in line with our stop.

By on Apr 19, 2024

Review comment responded on Apr 20, 2024

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand

5
Family

Nice staff and excellent breakfast

By on Mar 22, 2024

Review comment responded on Mar 22, 2024

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

5
Everyone

By on Nov 22, 2023

Review comment responded on Nov 23, 2023

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4
Everyone

By on Oct 8, 2023

Review comment responded on Oct 29, 2023

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

5
Family

Closed pool was a disappointment. Hours not posted. Desk staff was excellent.

By , from Swannanoa on Sep 24, 2023

Review comment responded on Sep 26, 2023

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

5
Family

Very quiet and convenient to shopping, clerk was very courteous and professional

By on Jul 29, 2023

Review comment responded on Jul 31, 2023

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand

5
Family

Very close to North Greenville University. I will definitely stay again.

By on May 27, 2023

Review comment responded on May 29, 2023

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

5
Everyone

Good place

By , from Fletcher on Jul 4, 2022

Review comment responded on Jul 4, 2022

Thank you for staying with us. We loved having you here and we appreciate your business. We hope to see you again in the near future to make your next stay even better. Sincerely, Brooke Ellis

5
Everyone

Clean, Renewed, Friendly staff.

By on Jun 22, 2022

Review comment responded on Jun 25, 2022

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, DIANA ELLIS

4
Everyone

By on Mar 15, 2022

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