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The Robert Towns

4.0 star property
Family-friendly hotel with free parking, 8-minute walk to Castle Hill

Choose dates to view prices

Photo gallery for The Robert Towns

Outdoor pool, sun loungers
BBQ/picnic area
1 Bedroom Apartment (No Pets) | Living area | LCD TV
Pet Friendly Room | In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
261 Stanley Street, Townsville, QLD, 4810
  • Place, Castle Hill
    ‪5 min walk‬
  • Place, The Strand Beach
    ‪11 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪20 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪8 min drive‬

Room options

View all photos for 1 Bedroom Apartment (No Pets)

1 Bedroom Apartment (No Pets) | Living area | LCD TV

1 Bedroom Apartment (No Pets)

7.4 out of 10
Good
(3 reviews)
  • 538 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Queen Deluxe Room (No Pets)

Queen Deluxe Room (No Pets) | In-room safe, iron/ironing board, free WiFi, bed sheets

Queen Deluxe Room (No Pets)

8.0 out of 10
Very good
(14 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room (No Pets)

Twin Room (No Pets) | In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room (No Pets)

9.0 out of 10
Wonderful
(14 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room (No Pets)

Family Room (No Pets) | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Room (No Pets)

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Pet Friendly Room

Pet Friendly Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Pet Friendly Room

7.2 out of 10
Good
(15 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Twin Room (No Pets)

Deluxe Twin Room (No Pets) | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room (No Pets)

  • 320 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Queen Room (No Pets)

Standard Queen Room (No Pets) | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Queen Room (No Pets)

8.0 out of 10
Very good
(23 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Townsville

The Robert Towns places you within a 15-minute stroll of popular sights such as Castle Hill and The Strand Beach. This 4-star hotel welcomes guests with 47 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Castle Hill - 5 min walk - 0.3 miles
  • Queens Gardens - 8 min walk - 0.5 miles
  • The Strand Beach - 11 min walk - 0.6 miles
  • Queensland Country Bank Stadium - 16 min walk - 0.9 miles
  • Magnetic Island Ferry Terminal - 20 min walk - 1.1 miles

Getting around

  • Townsville Station - 5 min drive
  • Townsville, QLD (TSV) - 14 min drive

Restaurants

  • ‪A Touch of Salt - ‬9 min walk
  • ‪Pedlar Project - ‬9 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Cafe Spuntino - ‬3 min walk
  • ‪City Life Cafe - ‬7 min walk

About this property

The Robert Towns

Family-friendly hotel with free parking, 8-minute walk to Castle Hill
Guests of The Robert Towns have access to an outdoor pool, a children's pool, and free WiFi in public areas. If you drive, put free parking to good use. Front-desk staff can assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include express check-out, laundry facilities, and barbecue grills.
Guests can enjoy LCD TVs and stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and toothbrushes and toothpaste. Other standard amenities include refrigerators, electric kettles, and ceiling fans. Housekeeping is available on request.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The listed credit card fee applies to American Express transactions. The transaction fee is 1.9% for other credit cards and international debit cards.

Access methods

Front desk (limited hours), lockbox

Pets

  • This property welcomes pets for AUD 1 per accommodation, per night
  • Dogs and cats only
  • 2 total (88 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: AUD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: AUD 1 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-9:30 AM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Comfort Inn Robert Towns
Comfort Inn Robert Towns Hotel
Comfort Inn Robert Towns Hotel Townsville
Comfort Inn Robert Towns Townsville
Robert Towns Comfort Inn
Comfort Inn Townsville
Townsville Comfort Inn
The Robert Towns Hotel
Comfort Inn Robert Towns
The Robert Towns Townsville
The Robert Towns Hotel Townsville

Frequently asked questions

Is free cancellation available at The Robert Towns?

The Robert Towns offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see near The Robert Towns?

Located steps from Catholic Diocese of Townsville, this hotel is in Townsville, and within a 10-minute walk of Castle Hill and Perc Tucker Regional Gallery. You'll also find The Strand Beach and Townsville Sports Reserve less than a mile away.

Is parking available on site at The Robert Towns?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does The Robert Towns have a casino on the premises?

No, The Robert Towns doesn't have a casino.

Will I find an indoor pool at The Robert Towns?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The Robert Towns?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include soaking tubs and kitchenettes.

Does The Robert Towns have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Robert Towns have a restaurant with a breakfast menu?

No, The Robert Towns doesn't have a restaurant that serves breakfast.

Will The Robert Towns allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Robert Towns for a fee of AUD 1 per accommodation, per night.

Are there connecting rooms at The Robert Towns?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Robert Towns?

The closest major airport to The Robert Towns is Townsville, QLD (TSV), which is 4.2 mi away (14 minutes by car).

Can I book a room with a balcony at The Robert Towns?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or city views.

The Robert Towns Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 223 out of 808 reviews
Rating 8 - Good. 299 out of 808 reviews
Rating 6 - Okay. 155 out of 808 reviews
Rating 4 - Poor. 73 out of 808 reviews
Rating 2 - Terrible. 58 out of 808 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kristy

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
easy walking distance to shops NOT ENOUGH PARKING SPACES
Stayed 4 nights in Oct 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities
Really clean and reasonable condition given age of property. Pool and bbq area is great. Parking was a bit difficult when all rooms booked. Staff were friendly especially Bree the cleaner.
Stayed 4 nights in Oct 2025

10/10 Excellent

Patricia

Stayed 2 nights in Oct 2025

8/10 Good

Thaiday

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While there the pool was closed for a short period due to 'guest vandalism'. The receptionist at the time was very accommodating as I'd planned to return in the not too distant future. No issue with rebooking !!
Stayed 4 nights in Sep 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities
Room very clean with comfy bed and great shower so many positives, but my room was nothing like on the website. Very old. The QR scan on the mirror with motel details and breakfast orders didn’t work as I was wanting breakfast which had been advertised as available but unfortunately wasn’t. Very limited parking available. Overall for my brief stay it was good value for money very clean good shower an an aircon that works
Stayed 2 nights in Sep 2025

10/10 Excellent

Morten

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Callum

Liked: Cleanliness, staff & service, amenities
Close to both Flinders Street and walkable to The Strand. Staff were very friendly and helpful when needed things done. Room was spacious but is looking a bit run down.
Stayed 4 nights in Sep 2025

10/10 Excellent

Reece

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what we required, a clean room, a swimming pool to cool down, good location and easy walking distance to transport.
Stayed 3 nights in Sep 2025

6/10 Okay

peter and Jill

Traveled with partner
Liked: Staff & service
Rooms in great need of attention. Very basic.
Stayed 1 night in Sep 2025

8/10 Good

Neecia

Traveled with family
Liked: Cleanliness, staff & service
The room was okay for the price point, the pool is lovely and has a great view. Don't forget they are un-manned after 6pm. Reception held onto our bags while we walked around Townville. All staff I meet including the room cleaner, maintenance gentlemen and reception staff were lovley.
Stayed 1 night in Sep 2025

6/10 Okay

Nicole

Stayed 3 nights in Sep 2025

10/10 Excellent

Cam

Stayed 1 night in Sep 2025

6/10 Okay

Gerd

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
very clean but tired needs upgrading in metal surfaces [surface rust in shower ,fridge microwave bathroom door water damaged hooks broken]
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was soooo comfortable and staff were really nice
Stayed 1 night in Sep 2025

2/10 Terrible

Jason

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Lydia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Ivan

Stayed 2 nights in Sep 2025

8/10 Good

Janelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Staff were awesome
Stayed 2 nights in Aug 2025

8/10 Good

Lorraine

Traveled with group
Liked: Amenities
Nice and quiet. The only thing was that it was on a hill and when we went down the hill we had to come back up. A little rough for us oldies
Stayed 1 night in Aug 2025

8/10 Good

lynda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to town. Parking onsite. Clean.
Stayed 3 nights in Aug 2025

8/10 Good

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities
Was good family room for quick stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nisha

Stayed 1 night in Jul 2025

6/10 Okay

Devin

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a bit dirty, the restaurant was closed and has been for years apparently. The paint was coming off the wall, curtains didn’t close all the way and let light in through the night. Not a great experience overall
Stayed 1 night in Jun 2025