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Crowne Plaza Toulouse

5.0 out of 5.0

Recent guest reviews

Sometimes, after visiting Lourdes, we spend a few nights in Toulouse and most times we stay in the Crowne Plaza. It is very central and yet quiet enough to get some sleep. The staff are always helpful and the bar staff attentive. The hotel is close to many restaurants, most of the sites and plenty of shops. We will stay there again in the future.

This was a business trip. I stayed only for 2 nights but I really enjoyed it. It was very nice hotel. Staff was helpful and spoke English. The rooms were spacious and clean. Breakfast was busy but always a lot of food to choose from.

Lovely hotel located in the centre and so very handy for getting out and about. However, this was very difficult to find. Signage in Toulouse is not great and even using the sat nav and the phone (passenger obviously) we circled the centre a few times! The parking is underground which is not a problem...however there is no lift. I was on crutches and had to climb 4 floors to reach ground level. This is not an accessible car park and there is nowhere to park to drop off someone with accessibility difficulties before parking. This is a real problem and needs to be considered before booking. The market is opposite the hotel in the square and all ammenities are close by. A nice hotel but nothing special. Staff not very interactive and disappointing for this chain. As ever though...the most comfy beds on our 2 week tour.

This hotel is well situated in the centre of Toulouse. The staff are helpful and all speak good English. However this is not a five star establishment. Our room was ok, but the bathroom was very small and in need of refurbishment. The hotel breakfast at 22 euros is very expensive, probably best to use one of the many cafes in the area. Overall maybe a four star hotel at best.

A standard large chain hotel offering, notable for excellent location especially for cyclists. Situated in the main city square, huge choice of restaurants, bars, shops. We were cycling Le Canal des 2 mers à vélo, de l'Atlantique à la Méditerranée and this hotel was on route and had secure bike storage. Couldn't be better located if you like city breaks. Rooms and service all good. This maybe a slightly complicated hotel to reach by car though.

If like me, you book this hotel expecting a five star experience you will be severely disappointed. At best, it is three stars. The hotel lacks character or charm. It is a basic hotel with clean rooms in a good location in the Capitole square. The rooms are basic and feels dated. The whole hotel hotel needs to renovated. The receptionist who checked me in was warm and friendly. In the restaurant the staff were unfriendly and it felt as if I was bothering them rather than they were working. The "club lounge" is as basic as it gets - there is no staff on duty, it is just a room with drinks, biscuits and crisps and each day at 17:30 they offered wine and small sad looking sandwiches. The gym, located in the lower level is dismal at best. Old machines in a cramped space and the step machine is next to a shower stall (just the shower curtain separating the two). I absolutely would not return to this property.

Had a fabulous few days at this excellent hotel to celebrate our wedding anniversary. We stayed in a suite which was perfect and extremely comfortable. The hotel is right on the Capitole Square in the heart of Toulouse where there are a great deal of cafe, bars and restaurants to choose from. I would thoroughly recommend this hotel.

Arrived on Sunday 27th August . Arrived and first thing we noticed was each receptionist had a name badge with the languages they spoke on ! Very impressed.. Was greeted by a lovely lady who dealt with us very quickly and was friendly , she also arranged for a taxi to pick us up and take us to the airport which was really good. We managed to get a great deal on a king size room which on opening the door was more then impressed , the bed was so comfy had a fantastic great sleep. The hotel is situated in the best location and the back room was so quiet . Only down fall on using the bathroom the next morning noticed a strange smell of cigarette smoke coming from the bathroom vent .. apart from this the room was perfect as well as the hotel

Very nice hotel in the center of Toulouse. Comfortable, a very comfortable patio even when weather is hot. Nice restaurant and excellent service. The staff is very helpful and the hotel is very pleasant. 3 minutes walk from the center. I will definitely go back.

Another quality Crowne Plaza hotel with friendly and helpful staff who make every effort to assist in making your stay in Toulouse enjoyable. The hotel is well located and the rooms are spacious and immaculate. An excellent buffet breakfast is provided with a range of food available. We had dinner at the hotel one evening and although the dinner was fine it lacked any atmosphere as we were one of two couples in a large dining area. Eat out at one of the many fine eating places. We would definitely stay again.

Room options

Room, 1 King Bed, Non Smoking (LEISURE)

King 1 | Sleeps 2

Business Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room

King 1 | Full 1 | Sleeps 2

Deluxe Room, Non Smoking

King 1 | Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

73% of guests recommend this hotel

Total of 946 reviews