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Crowne Plaza Toulouse

5.0 out of 5.0

Recent guest reviews

We only had a one night stay here ahead of flying out of Toulouse airport so selected it due to its location in the centre of the town. Central it certainly was as it is situated just of the Capitole - the site of the City Hall. Though situated in an old terraced building amongst shops etc, the interior had a modern feel to it. Reception was bright and airy staffed by smiling, helpful personnel while the bar and restaurant areas had a warm feel to them. It should be noted that there appeared to be 2 options for Al Fresco dining, something we did not do given it was January. The room itself had everything one would expect of a hotel of this standard but also had the added benefit of being able to make tea and coffee, which is definitely not standard in French hotels. The limited time we had was spent having a drink in one of the many cafes on the Capitole or wandering the streets having a bit of a 'mooch'. Though we are unlikely to stay there again, we would be happy to recommend it as a place to stop if you wanted an hotel in the city centre.

This hotel is right in the centre of Toulouse and perfectly located to explore. Based just in the corner of the Capitole square you have lots right on your doorstep. Despite the proximity of town, there was no noise in the hotel which was very good. Room itself was quite tired - looks quite old and hasn't be decorated in a long time. However, it is clean and functional with everything you need - good wifi, good TV, shower, bath etc. All in all this did a good job for us as we just wanted somewhere central. I paid for it using points, so hard to comment if it is good value - it is not as modern as many other Crowne Plaza's I have used. Didn't use breakfast at all and bar is expensive when compared to other bars in town.

This hotel proved ideal for a one night stopover to enjoy the museums and galleries in Toulouse (we particularly enjoyed the Musee des Augustins and the Fondation Bemberg) Set on the Place du Capitole and with comfortable rooms and welcoming, helpful staff, it was very good value for money. Would definitely book it again.

This hotel is in a central location but on busy traffic days it’s difficult to park but the hotel will park it for you. Staff are very nice and rooms a reasonable size. This is a nice enough hotel but doesn’t have much character. Breakfast not that special and a total rip off at 25 Euros.

I stayed overnight and gained a free upgrade to a club room which is worth it. Very nice and modern with WiFi and underground parking in the NCP under the square. Reclining sofa in the room was great. Can’t wait to stay again!

The hotel is located in the heart of the city. You can find many restaurants and shop near the hotel. The room is clean. The breakfast is good. Staff is nice and able to speak english. Free wifi is provided. Reasonable price. Impressed

This Crowne Plaza is in a perfect location, right in the heart of Toulouse. We stayed here during the Christmas market days, and it was right outside the front door. The building itself is historical, and looks inviting from the outside. Once inside, the front desk staff was helpful with the check-in, but then the room was a real disappointment. We stayed on the 5th floor, and a room faced internal courtyard, i.e. no view at all. Although we checked in well after 4pm, the hallway was full of dirty laundry bags as multiple rooms were still being cleaned. The carpet in the hallway also appeared rather dirty and old. The room itself very much shows its age - from the door with a crooked lock, to a leaking shower door to HVAC system. It's adequate, but again you would expect Crowne Plaza hotels to be of a certain standard, and I am afraid the hotel here in Toulouse does not live to this standard. Beautiful city though.

Bang in the centre of Toulouse. One cannot ask for a better location to explore the town on foot. All major attractions are within walking distance as are a number of museums and historical sites. The hotel itself is well kept, not what one gets for a 5-star elsewhere, but up to speed for the price and location.

Rating is good rather than average but TP do not offer this rating. Location of the hotel is fantastic being in the centre with lots of shops and restaurants in the immediate area and easy walking distance Room size was good and free wifi speed was 1.4M download and 3.4M upload when I was there. Small lounge with free range of basic drinks available. Taxi to the airport very early in the morning was around €25 Certainly would use this place again just for the location.

I have stayed here many times for both business and leisure reasons. The hotel is perfectly located on the main square, which contains numerous restaurants and bars. As ever, if you explore the side streets, you will find better and less expensive alternatives with fabulous selections of food and wine. The hotel itself has some great rooms overlooking the square, with its local markets and entertainment. (The Christmas market will be on soon). The best thing about the hotel is the great staff that run it...always friendly and helpful. K

7 Place Du Capitole Toulouse Haute-Garonne

Hotel highlights

  • Walking distance to Place du Capitole and Basilique Saint-Sernin
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour health club

Located in Capitole, Crowne Plaza Toulouse is adjacent to Place du Capitole and within a 10-minute walk of other popular attractions like Basilique Saint-Sernin. This 162-room, 5-star hotel has a 24-hour health club along with free in-room WiFi and a 24-hour business center. It's in central Toulouse and also close to Museum of the Augustins and Cite de l'Espace.


This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, breakfast is available for a fee each morning from 6:30 AM to 10:30 AM.


All of Crowne Plaza Toulouse's 162 recently renovated rooms provide minibars, coffee makers, and free local calls. Guests can expect to find free WiFi and 80-cm LCD TVs with satellite channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are other standard amenities.

Property features

Renovated in 2015, Crowne Plaza Toulouse offers a 24-hour health club, free WiFi in public areas, and a 24-hour business center. Valet parking is available for EUR 33.00 per day. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and securing valuables. Other amenities at this luxury hotel include free newspapers, laundry facilities, and a porter/bellhop.

Room options

Room, 1 King Bed, Non Smoking (LEISURE)

King 1 | Sleeps 2

Business Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room

Full 1 | Twin 1 | Sleeps 2

Deluxe Room, Non Smoking

Full 1 | Twin 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

73% of guests recommend this hotel

Total of 1018 reviews