Hampton Inn by Hilton Torreon- Airport Galerias2.5 out of 5.0
Recent guest reviews
upon arrival it seemed to me like the receptionist was not happy to be at work and her attitude was more as if I was begging for the stay and I had to pull any information in order for me to get to my room. The room was dirty and smell bad, the hallways smell like cigarette smoke and the bathroom was dirty. Sad to say since I'm a traveler and Hilton Hotels are my preferred hotels.
I have no complains , the room was clean, breakfast was very good. The pool is nice, I would like to come back with my bathing suit for a swim next time. There is a brazilian steak/churrasquería right next door. We enjoyed a dinner there after a heavy work day, which was very convenient avoiding the drive. The service was kind at all times. Its located far from downtown, if you want to take a taxi to get to know the city it will take a while.
Very average hotel but bad location. No restaurant close or on site. Very noisy due to sport team (young with little supervision) If you are a HH member, they don't seems to know or do what they are supposed to do.
Water heater not hot at arrival. A/C turned off each day so stifling upon daily arrival. Complimentary water bottle had 1/2" of mold at the bottom (discovered after drinking 1/2 of it) and I got sick. They don't launder comforters. Towels are thin, stringy and bare. Owner puts zero back into property and it shows.
The hotel is located in a very convenient area and they have a full gym club next to them where if you pay $50 MXP per day you can train and use the facility. They also have a full restaurant that happens to be a Brazilian Buffet next to them as well that charges your hotel room for the bill.
Very average hotel but the staff was extremely helpful and friendly. Nothing spectacular but the room was clean and the breakfast area was nicely attended to. There is an airport shuttle bus but it is a well-kept secret. Call the hotel to have bus pick you up as it is not regularly scheduled and not advertised.
Was in Torreon for business and this was a great business hotel. Internet was good, breakfast option was ok. Only downside is that they don't have a restaurant on premises for any late arrivals that might be hungry. But if you're lucky to arrive before 10pm, there's some good restaurant options next door!
Nice size rooms and free breakfast & wifi just need to keep up the exercise room equipment. Also someone in a non-smoking room next to me was smoking. The furniture is beginning to look dated and used so perhaps needs to be replaced.
The hotel is good, but I think the best part is the location, very close to a mall, to the airport, and surrounded by restaurants, the breakfast is average, and there is a "cocktail" some nights (I don´t know the exact days), recommended to stay.
Ok hotel, needs help with the rooms, also they feed some sort of company breakfast and dinner and they took up the whole dining room leaving no room for guests, rooms have buckled carpets and sheets need to be replaced
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 227 reviews