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Recent guest reviews

Employees were extremely friendly and accommodating. Room was nice and cleaned daily. Nice workout area and beautiful indoor pool. The breakfast buffet was wonderful with lots of choices. Excellent coffee. Will be saying there again next visit to Torreon. Bilingual employees make it easy for American travelers.

Hotel is nice, but beds are old and unfcomfortable.

Rooms are spacious, service is top notch, great food. Everything you need for a great stay. I highly recommend this hotel!

I've been staying at this hotel regularly for several years and it's been getting worse every time. The rooms are fine, but nothing special. The security on the 10th and 11th floors is nice, as long as you aren't bumped whenever another celebrity or government official comes to town which has happened on more than one occasion. The food in the restaurant is good, but expensive. The service is sometimes excellent, sometimes abysmal. The internet service has always been painfully slow, but recently it's been down as much as it's been up. On my last stay it didn't work at all for the entire trip. Don't rely on the airport shuttle. I was told on arrival that it would not be available, then the day before my departure that it would be. I decided to be safe and make other arrangements, which was good because it ended up not running that day. There are hotels in Torreon with equally nice amenities for half the price. I'll likely be staying elsewhere in the future.

wedding, excellent service.great trip

was excellent service for the price, good location ,and friendly staff, i would go back for sure

I have stayed here before....and will again. The service is great the rooms spacious and comfortable. It is convenient and reasonably priced. All the staff I encountered spoke both english and spanish.

Boulevard Torreon Matamoros #4050 Torreon COAH

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport drop-off

Located within 2 miles (3 km) of Revolucion Stadium, Crowne Plaza Torreon is within 3 miles (5 km) of Venustiano Carranza Forest Park. This 4-star hotel has 193 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour fitness center.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 6 AM to noon.


Rooms

All 193 rooms feature coffee makers, free bottled water, and laptop-compatible safes. Guests can expect free WiFi and 27-inch plasma TVs with cable channels. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Crowne Plaza Torreon features an indoor pool, a children's pool, and a health club. You can take advantage of free parking, along with a free shuttle from the hotel to the airport (available on request). The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a spa tub, a sauna, and free WiFi in public areas.

Room options

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)

1 King Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Standard Room

1 Double Bed | 1 King Bed | Sleeps 2

Guest reviews for Crowne Plaza Torreon

Everyone (4) Business (3) Family (1) Other (1)
5
Everyone

By on Sep 2, 2019

Review comment responded on Sep 5, 2019

Muchas gracias por su valiosa calificación, es un honor ser de su agrado. Esperamos poder atenderle pronto nuevamente, para nosotros será un placer. Gracias por su preferencia! Atentamente, MGCastro Gerente General

4
Everyone

By on Jun 9, 2019

Review comment responded on Jun 11, 2019

Estimado Huésped, Muchas gracias por su valiosa calificación, es un honor ser de su agrado. Lo esperamos pronto, será un placer atenderle! Atentamente, MGCastro Gerente General

5
Everyone

Employees were extremely friendly and accommodating. Room was nice and cleaned daily. Nice workout area and beautiful indoor pool. The breakfast buffet was wonderful with lots of choices. Excellent coffee. Will be saying there again next visit to Torreon. Bilingual employees make it easy for American travelers.

By , from Lincoln NE on Jul 30, 2018

Review comment responded on Jul 31, 2018

Dear Cathy, Thank you very much for taking the time to leave your comments regarding your stay at Crowne Plaza Torreón. It is great to know you had an excellent experience with us and that you could enjoy our service and facilities. I hope we could host you again soon, it will be our honor to have you back. Sincerely, MGCastro General Manager

4

nice hotel, bad beds

Everyone

Hotel is nice, but beds are old and unfcomfortable.

By , from texas on Sep 23, 2016

Review comment responded on Sep 25, 2016

Dear miri, Thank you very much for taking the time to leave your comments regarding your stay at Crowne Plaza Torreón. Your feedback is very valuable to us becuse it lets us improve where needed. I hope we could host you again soon during your next trip to Torreón, it will be our pleasure to have you back. Sincerely, MGCastro General Manager

5

great hotel

Business

Rooms are spacious, service is top notch, great food. Everything you need for a great stay. I highly recommend this hotel!

By on Feb 4, 2015

2

going downhill

Business

I've been staying at this hotel regularly for several years and it's been getting worse every time. The rooms are fine, but nothing special. The security on the 10th and 11th floors is nice, as long as you aren't bumped whenever another celebrity or government official comes to town which has happened on more than one occasion. The food in the restaurant is good, but expensive. The service is sometimes excellent, sometimes abysmal. The internet service has always been painfully slow, but recently it's been down as much as it's been up. On my last stay it didn't work at all for the entire trip. Don't rely on the airport shuttle. I was told on arrival that it would not be available, then the day before my departure that it would be. I decided to be safe and make other arrangements, which was good because it ended up not running that day. There are hotels in Torreon with equally nice amenities for half the price. I'll likely be staying elsewhere in the future.

By on May 2, 2014

4

friends wedding

Family

wedding, excellent service.great trip

By on May 16, 2011

4

excellent service

Other

was excellent service for the price, good location ,and friendly staff, i would go back for sure

By on Oct 27, 2009

5

my favorite hotel in torreon

Business

I have stayed here before....and will again. The service is great the rooms spacious and comfortable. It is convenient and reasonably priced. All the staff I encountered spoke both english and spanish.

By on Oct 1, 2009

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