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Employees were extremely friendly and accommodating. Room was nice and cleaned daily. Nice workout area and beautiful indoor pool. The breakfast buffet was wonderful with lots of choices. Excellent coffee. Will be saying there again next visit to Torreon. Bilingual employees make it easy for American travelers.
Hotel is nice, but beds are old and unfcomfortable.
Rooms are spacious, service is top notch, great food. Everything you need for a great stay. I highly recommend this hotel!
I've been staying at this hotel regularly for several years and it's been getting worse every time. The rooms are fine, but nothing special. The security on the 10th and 11th floors is nice, as long as you aren't bumped whenever another celebrity or government official comes to town which has happened on more than one occasion. The food in the restaurant is good, but expensive. The service is sometimes excellent, sometimes abysmal. The internet service has always been painfully slow, but recently it's been down as much as it's been up. On my last stay it didn't work at all for the entire trip. Don't rely on the airport shuttle. I was told on arrival that it would not be available, then the day before my departure that it would be. I decided to be safe and make other arrangements, which was good because it ended up not running that day. There are hotels in Torreon with equally nice amenities for half the price. I'll likely be staying elsewhere in the future.
wedding, excellent service.great trip
was excellent service for the price, good location ,and friendly staff, i would go back for sure
I have stayed here before....and will again. The service is great the rooms spacious and comfortable. It is convenient and reasonably priced. All the staff I encountered spoke both english and spanish.
Located within 2 miles (3 km) of Revolucion Stadium, Crowne Plaza Torreon is within 3 miles (5 km) of Torreon Urban Forest. This 193-room, 3.5-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to noon.
The 193 rooms are air-conditioned and have an array of amenities, including coffee makers, free bottled water, and laptop-compatible safes. Guests can expect free WiFi and 27-inch plasma TVs with cable channels. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Phones, ironing boards, and desks are other standard amenities.
Crowne Plaza Torreon features an indoor pool, a children's pool, and a health club. There's free parking, as well as a free shuttle from the hotel to the airport (available on request). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a spa tub, a sauna, and free WiFi in public areas.