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Hotel Puente Real

4.0 star property

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Photo gallery for Hotel Puente Real

Breakfast, lunch, dinner served; international cuisine, ocean views
Desk, blackout drapes, free WiFi, bed sheets
Sports facility
Plasma TV, table tennis
2 outdoor pools, pool umbrellas, sun loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Paseo Maritimo, 79, Torremolinos, Malaga, 29620
  • Place, Los Alamos Beach
    ‪2 min walk‬
  • Place, Los Alamos
    ‪2 min walk‬
  • Place, Playamar Beach
    ‪7 min walk‬
  • Airport, Málaga (AGP)
    ‪6 min drive‬

Room options

View all photos for Standard Room (2+0)

Desk, blackout drapes, free WiFi, bed sheets

Standard Room (2+0)

7.4 out of 10
Good
(6 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room (2+1)

Desk, blackout drapes, free WiFi, bed sheets

Standard Room (2+1)

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room (2+2)

Desk, blackout drapes, free WiFi, bed sheets

Standard Room (2+2)

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (3+1)

Desk, blackout drapes, free WiFi, bed sheets

Standard Room (3+1)

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Sea View (2+0 Renovated)

Desk, blackout drapes, free WiFi, bed sheets

Superior Room, Sea View (2+0 Renovated)

  • Partial sea view
  • 215 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, Sea View (2+1 Renovated)

Desk, blackout drapes, free WiFi, bed sheets

Superior Room, Sea View (2+1 Renovated)

  • Partial sea view
  • 215 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, Sea View (2+2 Renovated)

Desk, blackout drapes, free WiFi, bed sheets

Superior Room, Sea View (2+2 Renovated)

  • Partial sea view
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Sea View (3+1 Renovated)

Desk, blackout drapes, free WiFi, bed sheets

Superior Room, Sea View (3+1 Renovated)

8.0 out of 10
Very good
(1 review)
  • Partial sea view
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Cycling)

Room (Cycling) | Desk, blackout drapes, free WiFi, bed sheets

Room (Cycling)

  • 215 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite (2+1)

Plasma TV, table tennis

Junior Suite (2+1)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds, 1 Double Murphy Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Pool View (2+0)

Terrace/patio

Junior Suite, Pool View (2+0)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds, 1 Double Murphy Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (2+0)

Plasma TV, table tennis

Junior Suite (2+0)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds, 1 Double Murphy Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (2+2)

Plasma TV, table tennis

Junior Suite (2+2)

  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds, 1 Double Murphy Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (3+0)

Plasma TV, table tennis

Junior Suite (3+0)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds, 1 Double Murphy Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (3+1)

Plasma TV, table tennis

Junior Suite (3+1)

  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds, 1 Double Murphy Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (4+0)

Plasma TV, table tennis

Junior Suite (4+0)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds, 1 Double Murphy Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Pool View (2+1)

Terrace/patio

Junior Suite, Pool View (2+1)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds, 1 Double Murphy Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Pool View (2+2)

Terrace/patio

Junior Suite, Pool View (2+2)

  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds, 1 Double Murphy Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (3+0)

Terrace/patio

Junior Suite (3+0)

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds, 1 Double Murphy Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Pool View (3+1)

Terrace/patio

Junior Suite, Pool View (3+1)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds, 1 Double Murphy Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Pool View (4+0)

Terrace/patio

Junior Suite, Pool View (4+0)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds, 1 Double Trundle Bed and 1 Twin Sofa Bed

View all photos for Standard Room (1+0)

Desk, blackout drapes, free WiFi, bed sheets

Standard Room (1+0)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds

View all photos for Standard Room (3+0)

Desk, blackout drapes, free WiFi, bed sheets

Standard Room (3+0)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room (4+0)

Desk, blackout drapes, free WiFi, bed sheets

Standard Room (4+0)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Sea View (1+0 Renovated)

Desk, blackout drapes, free WiFi, bed sheets

Superior Room, Sea View (1+0 Renovated)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds

View all photos for Superior Room, Sea View (3+0 Renovated)

Desk, blackout drapes, free WiFi, bed sheets

Superior Room, Sea View (3+0 Renovated)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, Sea View (4+0 Renovated)

Desk, blackout drapes, free WiFi, bed sheets

Superior Room, Sea View (4+0 Renovated)

  • Sea view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Torremolinos

Hotel Puente Real places you next to Los Alamos Beach and within a few miles (5 km) of other popular attractions like Carihuela Beach. This 371-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

  • Los Alamos Beach - 2 min walk - 0.1 miles
  • Los Alamos - 2 min walk - 0.1 miles
  • Playamar Beach - 7 min walk - 0.4 miles
  • Bajondillo Beach - 20 min walk - 1.1 miles
  • Calle San Miguel - 4 min drive - 1.4 miles

Getting around

  • Palaciio de los Deportes Station - 8 min drive
  • Torremolinos Station - 12 min drive
  • Malaga Airport (AGP) - 20 min drive

Restaurants

  • ‪Munch - ‬8 min walk
  • ‪Playa Aruba - ‬1 min walk
  • ‪Restaurante Angus Playamar - ‬6 min walk
  • ‪Rebujito bar - ‬6 min walk
  • ‪Maná - ‬7 min walk

About this property

Hotel Puente Real

Guests of Hotel Puente Real enjoy 2 outdoor pools, a nightclub, and a children's pool. If you drive, self parking is EUR 11.50 per day, and there's also an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this beach hotel include a gym, free WiFi in public areas, and a free kid's club.
Plasma TVs come with digital channels, and guests can stay connected with free WiFi. Furnished lanais, refrigerators, and phones are other standard amenities. Limited housekeeping is available.
2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Self parking on site (EUR 11.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 6.50 for adults and EUR 3.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pool Bar
  • Restaurant Buffet

Things to do

  • 2 outdoor pools
  • Archery
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Library
  • Nightclub
  • Parasailing
  • Playground
  • Scooter/moped rentals
  • Surfing/bodyboarding
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 55

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive late at night must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 1 year old and younger stay free when using existing bedding
  • Cribs/infant beds are available for EUR 6.5 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 6.50 for adults and EUR 3.50 for children
  • Self parking fee: EUR 11.50 per day
  • Late check-out fee: EUR 55 (subject to availability)
  • In-room safe fee: EUR 3.5 per night
  • Crib (infant bed) fee: EUR 6.5 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April to October.
  • Air conditioning may be restricted to certain hours from June 15 to September 15 in accordance with national or local laws.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Puente Real
Hotel Puente Real Torremolinos
Puente Real
Puente Real Hotel
Puente Real Torremolinos
Hotel Puente Real Torremolinos, Costa Del Sol, Spain
Puente Real Hotel Torremolinos
Hotel Puente Real Hotel
Hotel Puente Real Torremolinos
Hotel Puente Real Hotel Torremolinos

Frequently asked questions

Are free cancellation options available at Hotel Puente Real?

Hotel Puente Real offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Puente Real?

As of Mar 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Puente Real on Mar 25, 2026 start from $83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Puente Real?

This hotel is located in Torremolinos, just steps from Los Alamos Beach and Los Alamos, and within a short walk of Playamar Beach. You'll also find Carihuela Beach and Aqualand Torremolinos within a short drive.

Is there parking available at Hotel Puente Real?

Yes, parking is offered for EUR 11.50 per day. Accessible parking is also available for guests.

Is there a spa available at Hotel Puente Real?

Spa services at the hotel include massages.

Does Hotel Puente Real include a casino on the premises?

No, Hotel Puente Real doesn't have a casino.

Is there an indoor pool at Hotel Puente Real?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. The seasonal pool is normally open from April until October.

What will couples enjoy most about a stay at Hotel Puente Real?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and an ocean-view restaurant.

Are there hot tubs at Hotel Puente Real?

No, this hotel doesn't have a spa tub.

Does Hotel Puente Real have a restaurant with a breakfast menu?

Yes, Hotel Puente Real serves buffet breakfast for a surcharge each morning at Restaurant Buffet.

Does Hotel Puente Real allow pets to stay free of charge?

No, pets aren't allowed at Hotel Puente Real.

Does Hotel Puente Real have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Puente Real?

The closest major airport to Hotel Puente Real is Malaga Airport (AGP), which is 4.1 mi away (20 minutes by car).

Can I book a room with a balcony at Hotel Puente Real?

Yes, every guestroom at Hotel Puente Real comes with a furnished lanai with some featuring ocean or garden views.

Hotel Puente Real Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 73 out of 393 reviews
Rating 8 - Good. 171 out of 393 reviews
Rating 6 - Okay. 95 out of 393 reviews
Rating 4 - Poor. 31 out of 393 reviews
Rating 2 - Terrible. 23 out of 393 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Alison

Not 4 start
Stayed 4 nights in Nov 2025

10/10 Excellent

Grzegorz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place close to beach. Great food. Only downside is pool not heated.
Stayed 6 nights in Oct 2025

6/10 Okay

Sergei

Traveled with family
Liked: Cleanliness, staff & service, amenities
Giving this hotel 3 stars, as that's what it should be. It's not a 4 star hotel. I would call it a budget all inclusive . We stayed hereduring the October school holidays. The ro
Stayed 6 nights in Oct 2025

8/10 Good

Monika

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff were great, stayed in basic room, should have upgraded. Food is a let down, although a huge variety available, it just lack taste on few days there. In hindsight we should have done more research and book something nearer the bars and restaurants.
Stayed 5 nights in Oct 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and relaxing great entertainment. Highley recomendes
Stayed 7 nights in Oct 2025

6/10 Okay

Lynne

Traveled with partner
Liked: Cleanliness, staff & service
Good size room, nice view from large balcony. Requested kettle and extra pillows had to be chased up. Downside was food in buffet. Not 4 star quality. Often luke warm. Poor quality meat, fatty. Also lack of spoons. Watery 'juice' from dispensers. Drinks served in plastic cups via token system. Only able to have one drink at a time. Location not very well served with buses. Approx 20 minute walk to trains which are regular. Not far from airport so do get noise from planes.
Stayed 7 nights in Oct 2025

8/10 Good

Marie-Paule

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

4/10 Poor

Diane

Disliked: Cleanliness, property conditions & facilities, room comfort
If you like queues all the time,
Stayed 6 nights in Jul 2025

6/10 Okay

Jarno

Traveled with family
Liked: Cleanliness
too many people compared the pool and other leisure areas. Hotel require overall renovation and elevators are terroble. Good location and excellent stuff!
Stayed 6 nights in Jun 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Kurt

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is perfectly located on the sea front. The rooms are a good size - we had a sea view balcony which was great. Our room was a little dated but still good and kept clean daily. The food offering in the main dining room is generally good with a good variety of food at each sitting. The menu changes each day. The dining room can get a bit busy during peak time but the food is kept replenished. The all inclusive drink offering is good and is available 10:30 - 23:00. The bar staff are excellent and are very friendly and engaging. The pool bar and pool snack bar also have a good offering with beer wine and soft drinks on self service and spirits and slushies at the bar. The pool snack bar does burgers, toasties and hot sandwiches and the bar does pizza. The main pool is a good size and there is a reasonable area for sun loungers. There is entertainment on during the day and a show on the evening. The entertainment team are excellent The staff throughout the hotel are excellent, very friendly, engaging and happy to help.
Stayed 11 nights in May 2025

8/10 Good

Oliver

Traveled with family
Liked: Cleanliness, staff & service

Budget holiday option

Clean hotel with great service. The hotel needs a refurb and is dated. Pool is not big enough to cater for all guests and sun beds are gone early. Good for budget family option
Stayed 3 nights in May 2025

6/10 Okay

Marin

Traveled with family
Disliked: Cleanliness, staff & service
We were very disappointed with our stay at the hotel. Upon arrival, we found our room to be dirty, and unfortunately, the housekeeping standards were consistently low. Even after reporting this issue to the front desk three times, nothing was done to improve the situation. The cleaning staff often left dirt behind, and the room never felt properly cleaned. Although there was enough food in the restaurant, the cleanliness there was also far from acceptable. There was often food scattered on the floor and on the chairs, making the dining experience unpleasant. To make matters worse, a bird was flying inside the restaurant for several days in a row. We expected much higher standards from a hotel of this category.
Stayed 7 nights in Apr 2025

4/10 Poor

Irina

Stayed 1 night in Mar 2025

10/10 Excellent

Ambrosio

Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Haroldas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff very convenient location food good too
Stayed 6 nights in May 2024

2/10 Terrible

Annah, Murfreesboro

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We thought we were safe at this resort, seeing how it was mostly (way passed) Senior Citizen age groups, but there was a crazy drunk guy that climbed 2 stories up the balcony, kicked in the huge sliding glass door to an elderly couples room, and scared the daylights out of them and us, along with two 15-year old girls, when he proceeded to break into their room and try to hide from security. I don't think the hotel ever called police and tried to cover up the entire situation.
Stayed 2 nights in Mar 2024

10/10 Excellent

june

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were very friendly rooms very nice food was good nice facilities good location highly recommended
Stayed 4 nights in Mar 2024

4/10 Poor

Amy, New York

Disliked: Property conditions & facilities
Front desk person did not advise us correctly as to meals booked. Strange decor, esthetic. Clean enough I guess. Dining area was packed. Almost all elderly people here which is fine but we came with a family and young kids. Concern for cleanliness in buffet style eating with so many people. Staff in dining was kind and helpful though when the front desk person advised us incorrectly.
Stayed 1 night in Feb 2024

2/10 Terrible

Anuraj

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Food was terrible. Overcrowded with elderly people who were very rude, speaking in spanish even though when said we dont. Customer service very bad, may be good with spanish and british people.

4/10 Poor

Manikhitihami

Disliked: Property conditions & facilities
Basically this hotel cares for mass tourists, but not the quality. Food avarage and bit less in quality. Pool is dirty and water has leaves, hair everything.... could have clean them easily. Place is indeed convenient.
Stayed 2 nights in Oct 2023

6/10 Okay

Gillian

Liked: Cleanliness

Ok but only because we paid for upgrade.

Managed to pay a bit to upgrade the room to the main hotel block the room we were given was dark and dingy in need of upgrading the door didn’t work it was also right by the kids club and pool bar area so we couldn’t sit on the terrace without being watched. Staff were helpful although in the dining room we bought drinks to keep our table when taking my daughter to the buffet only to find they’d been cleared when we returned to the table! Lovely area and beach.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

October holiday

We paid for an upgraded bedroom and so glad we did. Fixtures dated, rusted radiator, black walls around air conditioner and shower in bath. Reception responded quickly to bedroom door locking and air conditioning leaking, we suspect this happens regularly as they knew immediately how to fix these. We were not aware at the time of booking that there is a two tier all inclusive system in place for guests and did not feel the additional 16 euro per day per person was value as alcohol does not play a large part of our holiday and would prefer to also spend our money outside of the resort for additional meal. We did not feel comfortable with this decisive system where friends are segregated and treated differently. I did wonder if it was this additional style that enabled the hotel to be graded 4* . This is the first hotel that I have visited when pool towels have not been provided as standard and there is no omelette station at breakfasts. The kitchen and waiting staff are polite and try their best however the range, amount and type of food was limited. We did agree with the hotel’s sustainability policy in reusable cups as at previous holidays there’s such waste with cups lying around the pool area. The snack bar was excellent and again its opening times and where it was positioned reduced the likelihood of waste around the pool area. Entertainment team worked hard and we enjoyed the usual games, music and acts. Overall we would not return for the reasons stated above.
Stayed 6 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023