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The Heritage Hotel

3.0 star property
Beachfront, with indoor pool

Choose dates to view prices

Photo gallery for The Heritage Hotel

Terrace/patio
Property grounds
View from property
Breakfast, lunch, dinner served; beach views
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Parking included

Explore the area

View in a map
The Heritage Hotel, Shedden Hill, Torquay, England, TQ2 5TY
  • Place, Torre Abbey Sands
    ‪1 min walk‬
  • Place, Princess Theatre
    ‪5 min walk‬
  • Place, Torre Abbey
    ‪8 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪37 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double or Twin Room

8.6 out of 10
Excellent
(22 reviews)
  • 129 sq ft
  • Beach view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Double Room

  • 54 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Suite

  • 129 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Triple Room

  • 172 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Torquay

Located in Torquay City Centre, The Heritage Hotel is within a 10-minute stroll of sights such as Princess Theatre and Abbey Pitch and Putt. This 3-star hotel has 24 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Torre Abbey Sands - 1 min walk - 0.1 miles
  • Princess Theatre - 5 min walk - 0.3 miles
  • Riviera International Conference Centre - 6 min walk - 0.4 miles
  • Torre Abbey - 8 min walk - 0.4 miles
  • Inner Harbour - 9 min walk - 0.5 miles

Getting around

  • Torquay Station - 10 min walk
  • Exeter (EXT-Exeter Intl.) - 38 min drive

Restaurants

  • ‪TQ Beerworks - ‬1 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Cafe One Hundred - ‬9 min walk
  • ‪Rock Garden Cafe Bar - ‬12 min walk
  • ‪Pier Point - ‬6 min walk

About this property

The Heritage Hotel

Beachfront, with indoor pool
At The Heritage Hotel, guests have access to an indoor pool, free WiFi in public areas, and meeting rooms. Free parking is available if you drive. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Other amenities at this beach hotel include an arcade/game room, a terrace, and a TV in a common area.
20-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers and desks.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Dec 8 - Dec 9
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Appleby's

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • Indoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On the beach
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 AM.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Heritage Hotel Torquay
Heritage Torquay
The Heritage Hotel Torquay, Devon
The Heritage Hotel Hotel
The Heritage Hotel Torquay
The Heritage Hotel Hotel Torquay

Frequently asked questions

Are free cancellation options available at The Heritage Hotel?

The Heritage Hotel offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at The Heritage Hotel?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at The Heritage Hotel on Dec 13, 2025 start from $115.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Heritage Hotel?

This hotel is situated in Torquay City Centre within a 10-minute walk of Princess Theatre, Torre Abbey Sands, and Riviera International Conference Centre. You'll also find Torre Abbey and Inner Harbour less than a mile away.

Will I be able to park at The Heritage Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Heritage Hotel include a casino on the premises?

No, The Heritage Hotel doesn't have a casino.

Is there an indoor pool at The Heritage Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 9:00 AM.

Is The Heritage Hotel a good place to stay for couples?

This beachfront hotel offers plenty of amenities for couples including an indoor pool, a bar, and a beachfront restaurant.

Does The Heritage Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Heritage Hotel have a restaurant with a breakfast menu?

Yes, The Heritage Hotel serves free cooked-to-order breakfasts at Appleby's each morning.

Does The Heritage Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Heritage Hotel though service animals are welcome.

Are there connecting rooms at The Heritage Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Heritage Hotel?

The closest major airport to The Heritage Hotel is Exeter (EXT-Exeter Intl.), which is 27.1 mi away (38 minutes by car).

Are there rooms with balconies at The Heritage Hotel?

No, there aren't any guestrooms with balconies at The Heritage Hotel.

Reviews

The Heritage Hotel Reviews

8.2

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 111 out of 268 reviews
Rating 8 - Good. 93 out of 268 reviews
Rating 6 - Okay. 36 out of 268 reviews
Rating 4 - Poor. 19 out of 268 reviews
Rating 2 - Terrible. 9 out of 268 reviews

Reviews

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Stayed 1 night in Jul 2025

6/10 Okay

Sonya

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Reasonable stay. Big, clean room, a little bit of a strange smell. Staff friendly. Disappointed that it cost to use the pool, did not see this on hotel details. Also stated that breakfast was included, but was quite prescriptive - 5 options and had to choose one. Would have preferred more flexibility. Lovely views. Room quiet and dark at night.
Stayed 1 night in Aug 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and bar nice views from bar over Torquay beach, breakfast was nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Mason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Rodger

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and nice staff
Stayed 7 nights in Aug 2025

8/10 Good

Jaswant

Traveled with family
Liked: Cleanliness, property conditions & facilities

Stay in torquay

Double Bed sinking in the middle. Had a family room with 2 double and a single. Room was spaces and big, very lean, room cleaning also verry good.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service - Fab Location

Check in was quick and easy. Room was sooooo hot due to all glass fronted room which had been in direct sunlight all day with the curtains open. Asked for another room which was provided without fuss. 5 min walk (max) to beach & bars, harbour & marina about 10 mins away.
Stayed 1 night in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service

Worth the money.

Easy to find just up from the beach 10 walk into town, good carpark and free if you manage to get a spot. Great food and nice bar.
Stayed 1 night in Jul 2025

6/10 Okay

Jerry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room requires refurbishment and the car park is a bit difficult to park in when nearly full. Other than that the staff were good, friendly and helpful. The hotel itself is well placed for both scenic walks and walks into Torquay.
Stayed 1 night in Jul 2025

8/10 Good

Olly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb!

Excellent location and free car park and breakfast was a bonus
Stayed 1 night in Jul 2025

4/10 Poor

Sharon

Disliked: Cleanliness
On arrivakb
Stayed 1 night in Jul 2025

6/10 Okay

Akua

Stayed 1 night in Jul 2025

4/10 Poor

Greg

Stayed 1 night in Jun 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location for Torquay beach and the Riviera Centre. Comfortable bed, friendly staff and a great breakfast - complete with sea view. Couldn't ask for more.
Stayed 1 night in Apr 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
A good basic base for a short stay in Torquay
Stayed 4 nights in Jun 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mini-Break

4 night stay ,very comfortable,friendly and enthusiastic staff made for an enjoyable stay.No problem with facilities which were kept to a high standard The Heritage is an informal hotel which makes for a relaxing stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Josette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in a great location, the staff were outstanding. They couldn't do enough for us. They were great. We loved every minute. Would recommended it . Fabulous.
Stayed 4 nights in Jun 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 1 night in May 2025

6/10 Okay

L

Business traveler
Stayed 1 night in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal short stay hotel with parking available

Short solo stay. parking available as arrived early. Room spacious and clean Breakfast excellent. Close to town centre theatre and beach
Stayed 3 nights in May 2025

10/10 Excellent

philip

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with great staff
Stayed 3 nights in May 2025

10/10 Excellent

Chris

Stayed 1 night in Apr 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

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