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TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

3.0 star property
Family-friendly hotel with 3 restaurants and 2 indoor pools

Choose dates to view prices

Photo gallery for TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

2 indoor pools, seasonal outdoor pool, sun loungers
Ballroom
Daily full breakfast (GBP 12.95 per person)
Property entrance
Marina

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Room service

Explore the area

Map
Falkland Road, Torquay, England, TQ2 5JJ
  • Torre Abbey
    ‪5 min walk‬
  • Torre Abbey Sands
    ‪8 min walk‬
  • Princess Theatre
    ‪13 min walk‬
  • Exeter (EXT-Exeter Intl.)
    ‪33 min drive‬

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Room options

View all photos for Apartment

Apartment | Living area | Flat-screen TV

Apartment

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Twin Room

Twin Room | 1 bedroom, in-room safe, desk, free WiFi

Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room (2 Adults + 1 Child)

1 bedroom, in-room safe, desk, free WiFi

Family Triple Room (2 Adults + 1 Child)

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Quadruple Room (2 Adults + 2 Children)

Family Quadruple Room (2 Adults + 2 Children) | 1 bedroom, in-room safe, desk, free WiFi

Family Quadruple Room (2 Adults + 2 Children)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View | 1 bedroom, in-room safe, desk, free WiFi

Superior Double or Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, in-room safe, desk, free WiFi

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, free WiFi

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room, Multiple Beds, Sea View

1 bedroom, in-room safe, desk, free WiFi

Superior Triple Room, Multiple Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

About the neighborhood

Torquay

Located in Torquay City Centre, TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort is adjacent to Riviera International Conference Centre and within a 5-minute walk of Torre Abbey. This 70-room, 3-star hotel has 2 indoor pools along with a full-service spa and 3 restaurants.

What's nearby

  • Torre Abbey - 5 min walk - 0.3 miles
  • Torre Abbey Sands - 8 min walk - 0.5 miles
  • Princess Theatre - 13 min walk - 0.7 miles
  • Meadfoot Beach - 4 min drive - 1.8 miles
  • Babbacombe Beach - 4 min drive - 1.9 miles

Getting around

  • Torquay Station - 8 min walk
  • Exeter (EXT-Exeter Intl.) - 37 min drive

Restaurants

  • ‪Gino's - ‬8 min walk
  • ‪The Noble Tree - ‬8 min walk
  • ‪Bull & Bush - ‬2 min walk
  • ‪DT's - ‬4 min walk
  • ‪Bombay Express - ‬3 min walk

About this property

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

Family-friendly hotel with 3 restaurants and 2 indoor pools
Guests of TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort have access to a full-service spa, 2 indoor pools, and a children's pool. Self parking is offered for GBP 10 per day. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include electric kettles, safes, and phones.
2 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aztec Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Languages

English

Similar properties

2 indoor pools, seasonal outdoor pool, sun loungers

TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

  • Pool
  • Spa
  • Kids pool
  • Free WiFi
7.8 out of 10, Good, 366 reviews
$103 nightly
The price is $123
Jul 14 - Jul 15
Total includes taxes and fees
TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per day)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 12.95 for adults and GBP 7.95 for children
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Alberts Sports Bar
  • Aztec Bistro & Bar
  • Carlton Restaurant

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Pilates classes
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Yoga classes

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 12.95 for adults and GBP 7.95 for children
  • Uncovered self parking fee: GBP 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Noise-free rooms can't be guaranteed.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Carlton Hotel Torquay
Carlton Torquay
TLH Carlton Hotel Torquay
TLH Carlton Torquay
TLH Carlton
TLH Carlton Hotel
TLH Carlton Hotel Spa TLH Leisure Entertainment Resort

Frequently asked questions

Is free cancellation available at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to see within easy reach of TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

This hotel is situated in Torquay City Centre, just steps from Riviera International Conference Centre and Torre Abbey. You'll also find Torre Abbey Sands and Cockington Country Park less than a mile away.

Is parking available on site at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Yes, uncovered parking is offered for GBP 10 per day.

Is a spa located at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Aztec Spa is the hotel's spa and services include body wraps, mani/pedis, facials, and massages.

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort have a casino on the premises?

No, TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort doesn't have a casino.

Will I find an indoor pool at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Yes, this hotel has 2 indoor pools along with an outdoor pool. Guests have access between 7:00 AM and 9:00 PM and the seasonal pool is normally open from May until September.

What amenities will couples enjoy at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

There are plenty of amenities for couples at this hotel, including 2 indoor pools, 3 bars, and 3 restaurants.

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort have a restaurant that serves breakfast?

Yes, TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort has 3 restaurants, and serves a full breakfast each morning for a surcharge.

Will TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort allow pets to stay for free?

No, pets aren't allowed at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort.

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

The closest major airport to TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort is Exeter (EXT-Exeter Intl.), which is 26.7 mi away (37 minutes by car).

Are there rooms with balconies that I can book at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

No, there aren't any guestrooms with balconies at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort.

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 54 out of 164 reviews
Rating 8 - Good. 68 out of 164 reviews
Rating 6 - Okay. 19 out of 164 reviews
Rating 4 - Poor. 12 out of 164 reviews
Rating 2 - Terrible. 11 out of 164 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Rhona

Stayed 2 nights in Mar 2025

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay.. zxx
Stayed 3 nights in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Joanne

Stayed 2 nights in Nov 2024

6/10 Okay

Nathan

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Very itchy bedding bad hard bed no sleep but swimming and s5aff were great
Stayed 1 night in Sep 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, room comfort

Love TLH but....

Always love staying at TLH but could do with a spruce up. The shower pressure was really low but that only bothered me.
Stayed 3 nights in Sep 2024

8/10 Good

Christine

Traveled with partner
Overall a good hotel, clean and comfy. Breakfast was good and available. Only down side was that there weren’t any glasses in the room for water.
Stayed 1 night in Sep 2024

10/10 Excellent

Keran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing experience. However, I think that the entertainment for children should be Expanded.
Stayed 7 nights in Aug 2024

6/10 Okay

Andrew

Traveled with partner
Stayed 2 nights in Aug 2024

4/10 Poor

Sweetie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is not good in communication. Very expensive hotel as it mentioned about spa, massage and so many things included with this hotel but unfortunately we are not happy because they are charging extra for any extra activities....not worth staying there
Stayed 3 nights in Aug 2024

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Sunita, oxted

NA
Stayed 3 nights in Aug 2024

6/10 Okay

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel, I will be back shortly
Stayed 1 night in Jul 2024

10/10 Excellent

Nisabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and tidy. It was very quiet and the services provided were amazing. The pool is free for guests of the hotel and it was just relaxing and the games room was great entertainment I didn’t even need to leave the hotel!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing stay. loads to do, plenty of entertainment. Throughly enjoyed the pools and spa. Unfortunately our window in the room was broken so room was too hot
Stayed 1 night in Jul 2024

4/10 Poor

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bring your own bed!

Stayed 1 night in May 2024

10/10 Excellent

Ismerelda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place for a holiday

It was good I enjoy my stay there,everything I needs was available
Stayed 2 nights in May 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Pleasant enough

Room excellent, food good, service just ok.
Stayed 1 night in Jun 2024

10/10 Excellent

George

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasent stay
Stayed 3 nights in Apr 2024

10/10 Excellent

Luke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very good next to city centre I didn’t like the bed was so uncomfortable and the room was so warm couldn’t put down the temperature and the breakfast wasn’t good it was poor and no much choice
Stayed 2 nights in Apr 2024

6/10 Okay

Gurdip

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
First good things, the staff are nice n helpful, location is good if you want to spend time near beach and enjoy nearby amenties, bingo, entertainment were nice but no food allowed there, only drinks! Though food at Aztec bar was nice. pool and spa facilities were good, on first day, the pool water was very cold, 2nd day was less cold. Enjoyed firey n cold spa treatment (extra charges). Parking is free only if book directly with TLH(i saw a big sign in their sister hotel), non tlh bookings are to pay £10 per day, which adds up eq if you staying 5 days, i.e extra £50! Re: room, Our given room looked really old, tiles broken, door handle broken, some horrible smell, so we requested to change our room, the reception staff was helpful and offered us different room, this was little bigger n fresh, but same old tired room, broken bathroom tiles, black brown dirt mould around toilet seat, dirty windows, bathroom needs demolition and rebuilt,when walking around room n hotel squeaking noisy woods. Hotel decor is really old except the reception area, which seems to be recently renovated n looks nice compared to the rest of the hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Keeley

Stayed 4 nights in Oct 2023

8/10 Good

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We have stayed at the Derwent a few years back so we knew what to expect when we booked the Carlton, the hotel is very clean and bed was comfortable but the rooms are dated but have what you need for your stay. Staff are friendly and helpful, breakfast was good.
Stayed 4 nights in Oct 2023

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