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TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

Property class: 3

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Photo gallery for TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

A swimming pool area with lounge chairs and umbrellas, surrounded by buildings and trees.
A spacious lobby with wicker furniture, a waterfall mural, and ambient lighting.
A harbor with boats docked, a large Ferris wheel, and buildings on a hill.
An outdoor dining area with wicker furniture and string lights.
A modern indoor pool area with a hot tub, lounge chairs, and potted plants.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Gym

Explore the area

View in a map
Falkland Road, Torquay, England, TQ2 5JJ
  • Place, Riviera International Conference Centre
    ‪2 min walk‬
  • Place, Torre Abbey
    ‪5 min walk‬
  • Place, Princess Theatre
    ‪15 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪52 min drive‬

Room options

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a wardrobe, a television, and a bathroom with a sink and mirror.

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

A hotel room with a large bed, a desk with a computer, a chair, a wardrobe, and a bathroom area.

Standard Double Room

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a patterned wall.

Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room (2 Adults + 1 Child)

A hotel room with two beds, a desk, a television, and a patterned wall.

Family Triple Room (2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Quadruple Room (2 Adults + 2 Children)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Family Quadruple Room (2 Adults + 2 Children)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Triple Room, Multiple Beds, Sea View

A hotel room with two beds, each with white linens and blue pillows. There is a wooden headboard, a bedside table with a phone, and a wall with a geometric pattern.

Superior Triple Room, Multiple Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Double or Twin Room, Sea View

A hotel room with two beds, a desk, and a chair.

Superior Double or Twin Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Apartment

A hotel room with a green carpet, a sofa, a TV, a small table with a lamp, and a framed picture on the wall.

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

About the neighborhood

Torquay

Located in Torquay City Centre, TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort is adjacent to Riviera International Conference Centre and within a 5-minute walk of Torre Abbey. This 70-room, 3-star hotel has 2 indoor pools along with a full-service spa and 3 restaurants.

What's nearby

  • Riviera International Conference Centre - 2 min walk - 0.1 miles
  • Torre Abbey - 5 min walk - 0.3 miles
  • Torre Abbey Sands - 9 min walk - 0.5 miles
  • Princess Theatre - 15 min walk - 0.8 miles
  • Inner Harbour - 19 min walk - 1.0 mile

Getting around

  • Torquay Station - 8 min walk
  • Exeter (EXT-Exeter Intl.) - 39 min drive

Restaurants

  • ‪TQ Beerworks - ‬10 min walk
  • ‪Turkish Kebab & Pizza Torquay - ‬7 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Brody's Breakfast Bistro - ‬9 min walk
  • ‪One World Cafe & Bistro - ‬9 min walk

About this property

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

Guests of TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort have access to a full-service spa, 2 indoor pools, and a children's pool. Self parking is offered for GBP 10 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include electric kettles, safes, and phones.
2 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aztec Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per day)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 12.95 for adults and GBP 7.95 for children
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Alberts Sports Bar
  • Aztec Bistro & Bar
  • Carlton Restaurant

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Pilates classes
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Yoga classes

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 12.95 for adults and GBP 7.95 for children
  • Uncovered self parking fee: GBP 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Noise-free rooms can't be guaranteed.

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Carlton Hotel Torquay
Carlton Torquay
TLH Carlton Hotel Torquay
TLH Carlton Torquay
TLH Carlton
TLH Carlton Hotel
TLH Carlton Hotel Spa TLH Leisure Entertainment Resort

Frequently asked questions

Is free cancellation available at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

As of Nov 4, 2026, prices found for a 1-night stay for 2 adults at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort on Nov 27, 2026 start from $131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

This hotel is situated in Torquay City Centre, just steps from Riviera International Conference Centre and Torre Abbey. You'll also find Cockington Country Park and Princess Theatre less than a mile away.

Is there parking available at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Yes, uncovered parking is offered for GBP 10 per day.

Is a spa located at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Aztec Spa is the hotel's spa and services include body wraps, massages, facials, and mani/pedis.

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort have a casino on the premises?

No, TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort doesn't have a casino.

Will I find an indoor pool at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Yes, this hotel has 2 indoor pools along with an outdoor pool. Guests have access between 7:00 AM and 9:00 PM and the seasonal pool is normally open from May until September.

What do couples enjoy most about TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

There are plenty of amenities for couples at this hotel, including 3 restaurants, 2 indoor pools, and 3 bars/lounges.

Are there hot tubs at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

No, but guests can enjoy a sauna at this hotel.

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort have a restaurant that serves breakfast?

Yes, TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort has 3 restaurants, and serves a full breakfast each morning for a surcharge.

Will TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort allow pets to stay for free?

No, pets aren't allowed at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort.

Are there connecting rooms at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

The closest major airport to TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort is Exeter (EXT-Exeter Intl.), which is 26.7 mi away (39 minutes by car).

Are there rooms with balconies at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

No, there aren't any guestrooms with balconies at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort.

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 65 out of 225 reviews
Rating 8 - Good. 89 out of 225 reviews
Rating 6 - Okay. 33 out of 225 reviews
Rating 4 - Poor. 17 out of 225 reviews
Rating 2 - Terrible. 21 out of 225 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Amenities
A really nice place and the facilities were really good
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and friendly, the room was nice, very comfortable bed. Plenty of facilities in hotel, my stay was a good experience and I would definitely recommend the hotel to anyone and its not expensive to stay
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Staff seemed frantic no one really seemed to know what they were doing but they were kind.rooms tidy clean facilities were great
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It needs a make over, wouldn't give it a 3 star. Most staff are frendly.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
It looks like it needs revamping as rooms and amenities look old but overall good with the price
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room, just abit to far
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking not easy. Hotel could provide information on 24 hour parking close by. We only stayed 1 night but will visit again.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Nice staff and entertainment. The place however needs bit of refresh as carpets, kettles etc are dating.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay, myself and my husband with our daughter and her partner we all said we will be back again, i have asked for a quote to bring our family down for my 60th birthday in June 2027 for 23 of us as there is so much to do at the hotel for the adults and our grandchildren, we ate both night's and couldn't Fault the food the lift was broken down but the hotel did notify us before we arrived and did give me a room below due to my arthritis so thank you again! Kind regards Diane Ferne
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Mattress was uncomfortable. There was a party and people talking at very high pitch so we could not sleep at all. Dinner was also not good as when we asked for squid they said it’s all over. We asked for waffle which was way too sweet and ice cream was icey and not creamy.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasent stay
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time on my short trip
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place for a holiday

It was good I enjoy my stay there,everything I needs was available
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities
The property was situated in a good place the spar was a good addition for the hotel
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing for families

Amazing facilites. Plenty for the kids to do. Really clean with friendly staff. Only minor complaint i have is the wait for drinks at the main bar. Highly recommend for a family break
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Amenities
Good stay, however hair on the bed and the condition of the room was not great. Staff in the bar - 2 young girls chatting amongst themselves and not willing to help guests. Not great customer service- good for kids and good entertainment
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time,hotel a little tired but with all amenities can be forgiven,superb time was had by all. We will definitely stay again.
Stayed 4 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Amenities
Great price. Tired interior but pretty good stay overall for the budget.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
very large lots of facilities very clean and pleasant staff
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel, I will be back shortly
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay.. zxx
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The Carlton hotel is in a great location within walking distance of the beach and nearby shops and places to eat. Staff very friendly and helpful. I stayed in the Toorak last year and had a lovely time. The only recommendation I would make is the property would benefit greatly from a bit of an update which is much needed.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing stay. loads to do, plenty of entertainment. Throughly enjoyed the pools and spa. Unfortunately our window in the room was broken so room was too hot
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
We have stayed at the Derwent a few years back so we knew what to expect when we booked the Carlton, the hotel is very clean and bed was comfortable but the rooms are dated but have what you need for your stay. Staff are friendly and helpful, breakfast was good.
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities, food and staff were amazing. Great activities on site. I will definitely returned. LOVE Torquay!!!
Stayed 5 nights in Aug 2023