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TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

3.0 star property

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Photo gallery for TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

View from room
An outdoor dining area with wicker furniture and string lights.
A modern indoor pool area with a hot tub, lounge chairs, and potted plants.
Sauna, hot tub, steam room, body treatments, body wraps, body scrubs
A restaurant with purple walls, wooden tables, and blue chairs.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
Falkland Road, Torquay, England, TQ2 5JJ
  • Place, Riviera International Conference Centre
    ‪2 min walk‬
  • Place, Torre Abbey
    ‪5 min walk‬
  • Place, Princess Theatre
    ‪15 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪53 min drive‬

Room options

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a wardrobe, a television, and a bathroom with a sink and mirror.

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a large bed, a desk with a computer, a chair, a wardrobe, and a bathroom area.

Standard Double Room

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | In-room safe, desk, free WiFi, bed sheets

Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Triple Room (2 Adults + 1 Child)

In-room safe, desk, free WiFi, bed sheets

Family Triple Room (2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Family Quadruple Room (2 Adults + 2 Children)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Family Quadruple Room (2 Adults + 2 Children)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Triple Room, Multiple Beds, Sea View

In-room safe, desk, free WiFi, bed sheets

Superior Triple Room, Multiple Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View | In-room safe, desk, free WiFi, bed sheets

Superior Double or Twin Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Apartment

Apartment | Living area | Flat-screen TV

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Torquay

Located in Torquay City Centre, TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort is adjacent to Riviera International Conference Centre and within a 5-minute walk of Torre Abbey. This 70-room, 3-star hotel has 2 indoor pools along with a full-service spa and 3 restaurants.

What's nearby

  • Riviera International Conference Centre - 2 min walk - 0.1 miles
  • Torre Abbey - 5 min walk - 0.3 miles
  • Torre Abbey Sands - 9 min walk - 0.5 miles
  • Princess Theatre - 15 min walk - 0.8 miles
  • Torquay Marina - 15 min walk - 0.8 miles

Getting around

  • Torquay Station - 8 min walk
  • Exeter (EXT-Exeter Intl.) - 39 min drive

Restaurants

  • ‪One World Cafe & Bistro - ‬9 min walk
  • ‪Visto Lounge - ‬12 min walk
  • ‪Albert's Bar - ‬3 min walk
  • ‪The Lansdowne Inn - ‬6 min walk
  • ‪Turkish Kebab & Pizza Torquay - ‬7 min walk

About this property

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

Guests of TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort have access to a full-service spa, 2 indoor pools, and a children's pool. Self parking is offered for GBP 10 per day. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include electric kettles, safes, and phones.
2 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aztec Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Similar properties

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TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort
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  • Pool
  • Spa
  • Kids pool
  • Free WiFi
7.6 out of 10, Good, 470 reviews
$97 nightly
The price is $116
Jul 25 - Jul 26
Total with taxes and fees
TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per day)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 12.95 for adults and GBP 7.95 for children
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Alberts Sports Bar
  • Aztec Bistro & Bar
  • Carlton Restaurant

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Pilates classes
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Yoga classes

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 12.95 for adults and GBP 7.95 for children
  • Uncovered self parking fee: GBP 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Noise-free rooms can't be guaranteed.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Carlton Hotel Torquay
Carlton Torquay
TLH Carlton Hotel Torquay
TLH Carlton Torquay
TLH Carlton
TLH Carlton Hotel
TLH Carlton Hotel Spa TLH Leisure Entertainment Resort

Frequently asked questions

Is free cancellation available at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

As of Jul 7, 2026, prices found for a 1-night stay for 2 adults at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort on Jul 9, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

This hotel is situated in Torquay City Centre, just steps from Riviera International Conference Centre and Torre Abbey. You'll also find Princess Theatre and Paignton Beach within a short drive.

Is there parking available at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Yes, uncovered parking is offered for GBP 10 per day.

Is a spa located at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Aztec Spa is the hotel's spa and services include body wraps, mani/pedis, facials, and massages.

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort have a casino on the premises?

No, TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort doesn't have a casino.

Will I find an indoor pool at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Yes, this hotel has 2 indoor pools along with an outdoor pool. Guests have access between 7:00 AM and 9:00 PM and the seasonal pool is normally open from May until September.

What do couples enjoy most about TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

There are plenty of amenities for couples at this hotel, including 3 restaurants, 2 indoor pools, and 3 bars/lounges.

Are there hot tubs at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

No, but guests can enjoy a sauna at this hotel.

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort have a restaurant that serves breakfast?

Yes, TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort has 3 restaurants, and serves a full breakfast each morning for a surcharge.

Will TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort allow pets to stay for free?

No, pets aren't allowed at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort.

Are there connecting rooms at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

The closest major airport to TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort is Exeter (EXT-Exeter Intl.), which is 26.7 mi away (39 minutes by car).

Are there rooms with balconies at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

No, there aren't any guestrooms with balconies at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort.

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 63 out of 198 reviews
Rating 8 - Good. 78 out of 198 reviews
Rating 6 - Okay. 25 out of 198 reviews
Rating 4 - Poor. 14 out of 198 reviews
Rating 2 - Terrible. 18 out of 198 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Rajat

Liked: Cleanliness, staff & service, amenities
Nice staff and entertainment. The place however needs bit of refresh as carpets, kettles etc are dating.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Sophie

Liked: Amenities
Good stay, however hair on the bed and the condition of the room was not great. Staff in the bar - 2 young girls chatting amongst themselves and not willing to help guests. Not great customer service- good for kids and good entertainment
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time on my short trip
Stayed 1 night in May 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasent stay
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing for families

Amazing facilites. Plenty for the kids to do. Really clean with friendly staff. Only minor complaint i have is the wait for drinks at the main bar. Highly recommend for a family break
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Evelyn

Liked: Cleanliness, amenities
The property was situated in a good place the spar was a good addition for the hotel
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Peter

Liked: Amenities
Great price. Tired interior but pretty good stay overall for the budget.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ismerelda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place for a holiday

It was good I enjoy my stay there,everything I needs was available
Stayed 2 nights in May 2024
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities
The Carlton hotel is in a great location within walking distance of the beach and nearby shops and places to eat. Staff very friendly and helpful. I stayed in the Toorak last year and had a lovely time. The only recommendation I would make is the property would benefit greatly from a bit of an update which is much needed.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

daren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time,hotel a little tired but with all amenities can be forgiven,superb time was had by all. We will definitely stay again.
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel, I will be back shortly
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Judi

Liked: Cleanliness, staff & service, property conditions & facilities
very large lots of facilities very clean and pleasant staff
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay.. zxx
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing stay. loads to do, plenty of entertainment. Throughly enjoyed the pools and spa. Unfortunately our window in the room was broken so room was too hot
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Claudiu

Liked: Cleanliness, staff & service, property conditions & facilities
Briliant
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities
We have stayed at the Derwent a few years back so we knew what to expect when we booked the Carlton, the hotel is very clean and bed was comfortable but the rooms are dated but have what you need for your stay. Staff are friendly and helpful, breakfast was good.
Stayed 4 nights in Oct 2023
Verified

8/10 Good

Tracy

Liked: Staff & service, amenities
The bed was comfy but it wasn't big enough for my partner and myself. If your a vegetarian/ vegan like myself the food options you can purchase within the complex is very limited so you have to walk into the town centre to get what you're looking for. Staff are very friendly and helpful and the entertainment is good in the evenings. We've stayed here 4or 5 times.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Pleasant enough

Room excellent, food good, service just ok.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Christine

Overall a good hotel, clean and comfy. Breakfast was good and available. Only down side was that there weren’t any glasses in the room for water.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Avril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities, food and staff were amazing. Great activities on site. I will definitely returned. LOVE Torquay!!!
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Nisabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and tidy. It was very quiet and the services provided were amazing. The pool is free for guests of the hotel and it was just relaxing and the games room was great entertainment I didn’t even need to leave the hotel!!
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Kay

Liked: Staff & service
Bed was comfy. Bathroom was basic nowhere to hang your clothes while having a bath. Lift to rooms was very slow. Overall I won't recommend it
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great location, close to the beach. Room need a bit of TLC but were clean. Breakfast was good, could do with Gluten Free options
Stayed 1 night in Jun 2023
Verified

2/10 Terrible

Mariana

Disliked: Staff & service, property conditions & facilities, room comfort
Uncomfortable bed, no option of fresh air because windows didn’t open. bad smell. (Old peoples home)
Stayed 1 night in Sep 2025
Verified

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t fault good value

The Carlton is lovely hotel a little dated but that’s Torquay. Has super facilities pools gym spa. Entertainment throughout the day and night. Food was great and staff very professional so helpful
Stayed 3 nights in Apr 2023