Aparthotel

The One

4.0 star property
Aparthotel with spa services, a short walk to Scotiabank Arena

Choose dates to view prices

Photo gallery for The One

Enjoy panoramic views of the city from this spacious balcony with a clear view of the tower.
Relax by the pool in a vibrant urban setting with a city skyline view.
Enjoy a panoramic city view from the comfort of this stylish room with a large window and a neatly made bed.
Enjoy cooking and socializing in this well-lit kitchen with a large island and ample counter space.
Enjoy the urban view from this high-rise balcony with a glass railing and metal handrail.

Popular amenities

  • Spa
  • Dryer
  • Housekeeping
  • Washer
  • Parking available
  • Outdoor Space

Explore the area

Map
14 York St, Toronto, ON, M5J 0B1
  • Scotiabank Arena
    ‪3 min walk‬
  • Rogers Centre
    ‪5 min walk‬
  • CN Tower
    ‪5 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪21 min drive‬

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Room options

Junior Apartment

  • 700 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Business Apartment

  • 650 sq ft
  • 1 bedroom
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Exclusive Apartment

  • 600 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Apartment

  • 499 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Family Apartment

  • 599 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Gallery Apartment

  • 599 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Design Apartment

  • 499 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 3 Double Beds and 1 Double Sofa Bed

Elite Apartment

  • 800 sq ft
  • 2 bedrooms
  • 1.5 bathrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Premium Apartment

  • 1076 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 10
  • 3 Queen Beds, 1 Double Sofa Bed and 1 Twin Futon

City Apartment

  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Classic Apartment

  • 500 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Honeymoon Apartment

  • 500 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Club Apartment

  • 600 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Luxury Apartment

  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 Double Sofa Bed and 1 Twin Futon

Economy Apartment

  • 599 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Standard Apartment

  • 599 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Executive Apartment

  • 650 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Comfort Apartment

  • 499 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Presidential Apartment

  • 1200 sq ft
  • 3 bedrooms
  • 5 bathrooms
  • City view
  • Sleeps 7
  • 3 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Toronto

Located in Downtown Toronto, The One is within a 5-minute walk of Scotiabank Arena and within 15 minutes of other popular attractions like Ripley's Aquarium of Canada. This 20-room, 4-star aparthotel welcomes guests with in-room amenities like kitchens, balconies, and sitting areas.

What's nearby

  • Scotiabank Arena - 3 min walk - 0.2 miles
  • Rogers Centre - 5 min walk - 0.3 miles
  • Ripley's Aquarium of Canada - 5 min walk - 0.3 miles
  • CN Tower - 5 min walk - 0.3 miles
  • Metro Toronto Convention Centre - 7 min walk - 0.4 miles

Getting around

  • Queens Quay West at Harbourfront Centre Stop - 5 min walk
  • Union Station - 7 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 29 min drive

Restaurants

  • ‪McCafé - ‬5 min walk
  • ‪Aroma Espresso Bar - ‬2 min walk
  • ‪Steam Whistle Brewing - ‬5 min walk
  • ‪Uncle Tetsu's Japanese Cheesecake - ‬5 min walk
  • ‪BeaverTails - ‬5 min walk

About this property

The One

Aparthotel with spa services, a short walk to Scotiabank Arena
Guests of The One enjoy features like spa services, a terrace and laundry facilities. Self parking is available for CAD 20 per night. This aparthotel also has local meal delivery service.
Each apartment is individually decorated and features a kitchen and a balcony, and there's space to spread out with 2 bedrooms and a sitting area. Guests can expect to find free WiFi and a 50-inch flat-screen TV with digital channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, a coffee maker, and an ironing board. Change of towels is available on request.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Spanish

Similar properties

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 20 per night; includes in/out privileges)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Champagne service
  • Chef service
  • Dining table

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area
  • Window screens

Entertainment

  • 50-inch flat-screen TV with digital channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator (48 inch wide door)
  • Hardwood flooring in room
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Change of towels on request
  • Housekeeping (daily)
  • Iron/ironing board
  • Meal delivery service
  • Restaurant dining guides
  • Virtual front desk

Location highlights

  • In the city center
  • Near the boardwalk/promenade

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's keycafe mobile app before check-in

Access methods

Access code, private entrance

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cleaning fee: CAD 90 per accommodation, per stay (varies based on length of stay)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: CAD 20 per night (in/out privileges)
  • Housekeeping fee: CAD 100 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-4:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 25
Driving? This property offers parking (fees apply).
Property Registration Number R57-4918293

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the aparthotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The One Toronto
The One Aparthotel
The One Aparthotel Toronto

Frequently asked questions

What's there to see around The One?

This aparthotel is situated in Downtown Toronto, just steps from Scotiabank Arena, and within a 10-minute walk of Ripley's Aquarium of Canada and CN Tower. You'll also find Rogers Centre and CF Toronto Eaton Centre less than a mile away.

Is there parking available at this aparthotel?

Yes, covered parking is offered for CAD 20 per night with in/out privileges.

Is a spa located at The One?

Spa services at the aparthotel include massages.

Does The One feature a casino?

No, The One doesn't have a casino.

Is there an indoor pool at The One?

No, there is no indoor pool at this aparthotel.

What amenities will couples enjoy at The One?

There are many amenities for couples at this aparthotel, including Champagne service, in-room massages, and access to a chef.

Are there hot tubs at The One?

No, there isn't a spa tub at this aparthotel.

Does The One have a restaurant that serves breakfast?

No, The One doesn't have a restaurant that serves breakfast.

Does The One allow pets to stay for free?

No, pets aren't allowed at The One.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

How far is the airport from The One?

The closest major airport to The One is Billy Bishop Toronto City Airport (YTZ), which is within a mile. Another top airport is Toronto Pearson Intl. Airport (YYZ), which is located 16.4 mi away (29-minute drive).

Are there rooms with balconies that I can book at The One?

Yes, every apartment at The One comes with a balcony with some featuring city or courtyard views.

The One Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 48 reviews
Rating 8 - Good. 11 out of 48 reviews
Rating 6 - Okay. 4 out of 48 reviews
Rating 4 - Poor. 6 out of 48 reviews
Rating 2 - Terrible. 6 out of 48 reviews

8.4/10

Cleanliness

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Thumbs up

Good location, great room
Stayed 2 nights in Apr 2025

2/10 Terrible

Erin

Disliked: Amenities, property conditions & facilities
Accommodation was not at the booked address so no longer convenient to where I needed to be, TV in lounge didn’t work, no washer/dryer as described, blinds missing lots of slats so no privacy in bedroom and bright as day at night time. Extremely disappointed, ruined my holiday.
Stayed 3 nights in Apr 2025

6/10 Okay

Matthew

Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect
Stayed 1 night in Apr 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay ideal for people going to Scotiabank arena, as the condo is directly across from it.
Stayed 6 nights in Mar 2025

10/10 Excellent

Marsha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
First time staying here and we loved it. Check-in/out was easy and we had no issues. We would absolutely stay here again.
Stayed 3 nights in Mar 2025

4/10 Poor

Tammie

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

Don’t trust the description of booking

I booked a 3 bedroom apartment. I was given a 2 bedroom apartment where the 3rd bedroom was a closet with a futon and curtains for the door.
Stayed 3 nights in Mar 2025

2/10 Terrible

J

Liked: Cleanliness
Disliked: Property conditions & facilities
Because of poor reviews we confirmed with the owner that there was a balcony, underground parking and the exact address of the building before booking. We were given an address that took us to the wrong building when using GPS, we parked, went in only to learn that there was a different parkade and we had wasted $24 on 10 minutes of parking. After many communications with the owner we were sent a video that showed how to get to the private garage for parking. We had driven past it at least five times but the lack of signs and correct address made it very confusing. The worst part was that there was NO ACCESS TO THE BALCONY! There was a balcony but you could not use it, the door had been decommissioned and you could not get outside. This made the stay horrible as we had someone who suffered from claustrophobia. We could not see out the windows they were so filthy. It was a terrible experience, I will surely trust poor reviews in the future.
Stayed 1 night in Mar 2025

10/10 Excellent

Auri, Iroquois Falls

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location
Stayed 10 nights in Feb 2025

6/10 Okay

Ashley

Traveled with family and small children
Liked: Amenities
Excellent location! Secure building. The unit is a bit weathered, older, not enough towels/face cloths and not as clean as other places. Garbage chute in building wasn’t working but cleaned before we left early in the morning. Owner is nice and got back to us quickly with answers to questions
Stayed 4 nights in Feb 2025

4/10 Poor

Gordon

Disliked: Cleanliness, room comfort

Not what we paid for! Beware!

I will never stay at this property again. The managers use a "bait and switch" to get you to pay for a nice-looking unit on their website and then claim it is no longer available and give you an "upgrade"! We were looking forward to a city view for our romantic getaway and instead looked into another building and could not even go outside because the deck was not shovelled. We would have preferred the balcony that we paid for on the website. The building was under renovation and, therefore, was noisy and dusty, with light bulbs hanging from the ceiling in the hallways and construction noises preventing us from sleeping in and relaxing. The management did send us pictures of the unit but DID NOT mention the construction and the pictures showed a view we did not have. We also couldn't access the advertised spa. We tried to contact the booking agency by text, phone, email and through the Hotels.com website asking for a partial refund as this is not what we paid for. Unfortunately, we heard nothing back. This is an atrocious business practice! The place did provide coffee and shampoo, etc., in the washrooms, but the furniture was broken, and the beds were smaller than what we paid for. Overall, it was a rip-off, and the management did not communicate when we expressed disappointment.
Stayed 3 nights in Feb 2025

10/10 Excellent

Randy, Kindersley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay however it was not at the location I originally booked through Expedia. We booked 14 York St near the Scotiabank arena advertised as THE ONE. This was to walk to Raptors games. My wife doesnt have great mobility so this was important. To our surprise the actual location "changed"? to 300 Front St. Great for Jays games but not Raptors basketball during a Toronto cold snap. I want our host to be aware of this misinformation on Expedia to hopefully get it corrected asap.
Stayed 2 nights in Feb 2025

8/10 Good

Craig

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

eric

Traveled with family
Liked: Cleanliness
it was an amazing stay. Very close to the Scotia Centre which was great. Would stay here again in a heart beat.
Stayed 2 nights in Jan 2025

10/10 Excellent

tricia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fully stocked kitchen, clean and comfortable.
Stayed 1 night in Jan 2025

8/10 Good

Conway

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, property conditions & facilities
Great property will stay there again
Stayed 1 night in Jan 2025

4/10 Poor

Ryan

Traveled with partner
Disliked: Amenities
We were told we were double booked the day before our trip. We did not receive our new booking until we were many hours into our drive to Toronto. There was a lack of information involving parking and check out.
Stayed 3 nights in Jan 2025

8/10 Good

Isaac

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful! The parking was easy and accessible, the area around the building was safe and had access to the mall, restaurants, the stadium, cn tower, and the room its self had a great view with plenty of space! The only issue was that the address on Expedia was incorrect and threw us off as we arrived. Other than that I would recommend this place to anybody looking for a room in the city for a good price.
Stayed 1 night in Jan 2025

10/10 Excellent

Abdul Hakim

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
It has a bug porch and it has a perfect amount of space with all things included and has a beautiful home feeling. Very fun and comfortable place to stay.
Stayed 1 night in Jan 2025

8/10 Good

Lynda

Traveled with group
Liked: Room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Laurie

Traveled with group
Liked: Cleanliness, room comfort
We really enjoyed our stay. Everything was laid out so we did not need to ask any questions. Thank you this made our experience very enjoyable and relaxing. Me may do it again😀
Stayed 1 night in Jan 2025

2/10 Terrible

Yishan

Traveled with family
Be aware! It’s NOT a hotel. The communication was only through Expedia chat box. The phone number provided was useless. It would not reach anyone. The worst part was we were not allowed to get back our forgotten item.

6/10 Okay

Peter

Liked: Cleanliness

Okay if you can get past the difficulties

Check-in was a mess, requiring contact with Hotels.com to resolve because of communications failures by the property. The VIP status was not acknowledged by the property, with poor communication in any case, making it unclear why they are allowed to feature VIP perks on their listing. Balcony locked.
Stayed 5 nights in Jan 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024