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Aparthotel

Magnificent Condos in Downtown Toronto

3.5 star property
Aparthotel with a sauna, near Rogers Centre

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Photo gallery for Magnificent Condos in Downtown Toronto

Family Apartment, Multiple Beds, Kitchen, City View | Dining room
Panoramic Apartment, 2 Bedrooms, Balcony, Lake View | Living area | Flat-screen TV, Netflix, streaming services
Panoramic Apartment, 2 Bedrooms, Balcony, Lake View | View from room
Executive Apartment, 1 Bedroom, Balcony, City View | Private kitchen | Full-size fridge, microwave, oven, stovetop
Comfort Apartment, 1 Queen Bed with Sofa bed, Kitchen | View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washer
  • Dryer
  • Pet friendly

Explore the area

View in a map
209 Fort York Blvd, Toronto, ON, M5V 4A1
  • Place, Enercare Centre
    ‪7 min walk‬
  • Place, Rogers Centre
    ‪18 min walk‬
  • Place, CN Tower
    ‪2 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪16 min drive‬

Room options

View all photos for Family Apartment, Multiple Beds, Kitchen, City View

Family Apartment, Multiple Beds, Kitchen, City View | Living area | Flat-screen TV, Netflix, streaming services

Family Apartment, Multiple Beds, Kitchen, City View

  • 650 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms, Kitchen, City View

Superior Apartment, 2 Bedrooms, Kitchen, City View | Individually decorated, individually furnished, desk, laptop workspace

Superior Apartment, 2 Bedrooms, Kitchen, City View

  • 1453 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom, Kitchen, City View

Deluxe Apartment, 1 Bedroom, Kitchen, City View | Individually decorated, individually furnished, desk, laptop workspace

Deluxe Apartment, 1 Bedroom, Kitchen, City View

  • 650 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Twin Bed

View all photos for Romantic Apartment, 1 Queen Bed with Sofa bed, Kitchen, City View

Romantic Apartment, 1 Queen Bed with Sofa bed, Kitchen, City View | Living area | Flat-screen TV, Netflix, streaming services

Romantic Apartment, 1 Queen Bed with Sofa bed, Kitchen, City View

8.0 out of 10
Very good
(1 review)
  • 450 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Grand Apartment, 2 Bedrooms, Terrace, Ground Floor

Grand Apartment, 2 Bedrooms, Terrace, Ground Floor | View from room

Grand Apartment, 2 Bedrooms, Terrace, Ground Floor

  • 1000 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Exclusive Apartment, 1 Bedroom, Balcony, Garden View

Exclusive Apartment, 1 Bedroom, Balcony, Garden View | Living area | Flat-screen TV, Netflix, streaming services

Exclusive Apartment, 1 Bedroom, Balcony, Garden View

  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Apartment, 2 Bedrooms, Balcony, Lake View

Panoramic Apartment, 2 Bedrooms, Balcony, Lake View | Living area | Flat-screen TV, Netflix, streaming services

Panoramic Apartment, 2 Bedrooms, Balcony, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 1000 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Classic Studio, 1 Queen Bed, Kitchen, City View

Classic Studio, 1 Queen Bed, Kitchen, City View | Individually decorated, individually furnished, desk, laptop workspace

Classic Studio, 1 Queen Bed, Kitchen, City View

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio, 1 Queen Bed, Kitchen, City View

Comfort Studio, 1 Queen Bed, Kitchen, City View | Individually decorated, individually furnished, desk, laptop workspace

Comfort Studio, 1 Queen Bed, Kitchen, City View

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Apartment, 1 Bedroom, Balcony, City View

Executive Apartment, 1 Bedroom, Balcony, City View | Living area | Flat-screen TV, Netflix, streaming services

Executive Apartment, 1 Bedroom, Balcony, City View

  • 700 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Design Apartment, 1 Bedroom, City View

Design Apartment, 1 Bedroom, City View | Living area | Flat-screen TV, Netflix, streaming services

Design Apartment, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Classic Apartment, 2 Bedrooms, Balcony, Park View

Classic Apartment, 2 Bedrooms, Balcony, Park View | Individually decorated, individually furnished, desk, laptop workspace

Classic Apartment, 2 Bedrooms, Balcony, Park View

  • 1000 sq ft
  • Park view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Toronto

Located in Old Toronto, Magnificent Condos in Downtown Toronto is within a mile (2 km) of popular sights such as Rogers Centre and CN Tower. This 3-room, 3.5-star aparthotel has an indoor pool along with free in-room WiFi and a gym.
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What's nearby

  • Enercare Centre - 7 min walk - 0.4 miles
  • Queen Street West - 16 min walk - 0.9 miles
  • Rogers Centre - 18 min walk - 1.0 mile
  • CN Tower - 2 min drive - 1.4 miles
  • Ripley's Aquarium of Canada - 2 min drive - 1.4 miles

Getting around

  • Fleet St at Bastion St West Side Stop - 2 min walk
  • Exhibition Station - 16 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 4 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Kettlemans Bagel - ‬9 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Rose's New York - ‬6 min walk

About this property

Magnificent Condos in Downtown Toronto

Aparthotel with a sauna, near Rogers Centre
Guests staying at Magnificent Condos in Downtown Toronto enjoy an indoor pool, a gym, and a sauna. Self parking is available for CAD 20 per night. Staff members can help with accommodation requests, and provide front-desk service during limited hours. Additional amenities include a hot tub, express check-out, and laundry facilities.
Each apartment is individually decorated and features a kitchen and space to spread out with a dining area. A flat-screen TV comes with cable channels and Netflix, and guests can stay connected with free WiFi. The bathroom offers hair dryers, free toiletries, and toothbrushes and toothpaste. Other standard amenities include a washer/dryer, a coffee maker, and free bottled water.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Indoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (CAD 20 per night)
  • Onsite parking available only on request
  • Covered self parking on site (CAD 20 per night; includes in/out privileges)
  • Limited onsite self parking

Family friendly

  • Crib: CAD 10 per night

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Streaming services

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: CAD 20 per pet per night
  • Service animals exempt from fees
  • Deposit: CAD 300 per stay

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Free bottled water
  • Iron/ironing board
  • Virtual front desk

Location highlights

  • In an entertainment district
  • In the city center
  • Near a metro station
  • Near a train station
  • Near the airport

Things to do

  • Gym
  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 3 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - 6:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • This property welcomes pets for CAD 20 per pet, per night, plus a deposit of CAD 300 per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for CAD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A damage deposit of CAD 200 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: CAD 20 per night (in/out privileges)
  • Nearby parking fee: CAD 20 per night (984 ft away)
  • Pet deposit: CAD 300 per stay
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Crib (infant bed) fee: CAD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 25
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Simply Comfort Magnificent Condos
GLOBALSTAY. Magnificent Toronto Condos Toronto
GLOBALSTAY. Magnificent Toronto Condos Aparthotel
GLOBALSTAY. Magnificent Toronto Condos Aparthotel Toronto

Frequently asked questions

Are free cancellation options available at Magnificent Condos in Downtown Toronto?

Magnificent Condos in Downtown Toronto offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What is there to do within easy reach of Magnificent Condos in Downtown Toronto?

This aparthotel is situated in Old Toronto within a short 16-minute walk of Rogers Centre and also 20 minutes on foot from CN Tower. You'll also find Ripley's Aquarium of Canada and Scotiabank Arena within a short drive.

Is there parking available at this aparthotel?

Yes, covered parking is offered for CAD 20 per night with in/out privileges.

Does Magnificent Condos in Downtown Toronto feature a casino?

No, Magnificent Condos in Downtown Toronto doesn't have a casino.

Is there an indoor pool at Magnificent Condos in Downtown Toronto?

Yes, this aparthotel has an indoor pool along with a hot tub.

Is Magnificent Condos in Downtown Toronto a good place to stay for couples?

Couples will appreciate amenities at this aparthotel, including a kitchen and Netflix in each apartment with some featuring lake views.

Does Magnificent Condos in Downtown Toronto have a hot tub?

Yes, this aparthotel has a spa tub.

Does Magnificent Condos in Downtown Toronto have a restaurant that serves breakfast?

No, Magnificent Condos in Downtown Toronto doesn't have a restaurant that serves breakfast.

Does Magnificent Condos in Downtown Toronto allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Magnificent Condos in Downtown Toronto for a fee of CAD 20 per pet, per night. A deposit of CAD 300 per stay is collected.

Does this aparthotel have connecting rooms?

No, this aparthotel doesn't feature connecting guestrooms.

Where is the closest airport to Magnificent Condos in Downtown Toronto?

The closest major airport to Magnificent Condos in Downtown Toronto is Billy Bishop Toronto City Airport (YTZ), which is within a mile. Another top airport is Toronto Pearson Intl. Airport (YYZ), which is located 15.3 mi away (23-minute drive).

Are there rooms with balconies at Magnificent Condos in Downtown Toronto?

Yes, some apartments at this aparthotel offer either a furnished balcony or a furnished patio where guests can enjoy lake or park views.

Magnificent Condos in Downtown Toronto Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 122 out of 253 reviews
Rating 8 - Good. 49 out of 253 reviews
Rating 6 - Okay. 30 out of 253 reviews
Rating 4 - Poor. 11 out of 253 reviews
Rating 2 - Terrible. 41 out of 253 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Joyce, Calgary

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Property was in a great location. Dislike was the parking instructions could have been clearer. Was not given the code to get the remote to get into the parking area.
Stayed 1 night in Sep 2025

6/10 Okay

Corinna

Liked: Cleanliness, room comfort

NO ACCESS TO POOL OR GYM

First off, the property is clean and in a decent location. However, our experience was nothing if not bizarre. For starters, they require photo id of ALL guests. Cancellation on the property was one full MONTH ahead of check in, and a deposit had to be made through PayPal, which I had to wait a full week to have returned. They charge an extra $30 for my husband to be there despite the booking stating there were beds enough for 6. I believe this charge is per extra person and could really add up. It was clearly advertised that there was a pool, hot tub and gym, and the ad even advertises relaxing after a long day in the hot tub. However, after check in, we were told those amenities are for ‘long term renters only’ Whatever that means. I would not recommend this property due to false advertising and some weird operating practices.
Stayed 3 nights in Sep 2025

8/10 Good

Carrie

Traveled with family
Liked: Cleanliness, amenities
I believe the beds need to be improved otherwise it was perfect ! Would definitely stay again
Stayed 3 nights in Sep 2025

2/10 Terrible

Doina

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness
The unit was not clean. Pillows were yellow, spiders in the bathroom, spider webs in all rooms. Towels were outdated. There was crumbs on the sofa. Polyester sheets. For this price a night , i think there should be a bit more effort into cleaning.
Stayed 2 nights in Sep 2025

6/10 Okay

Sophie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The condo was nice, but a bit smaller than expected. The communication was horrible, we had to wait 1h in the lobby before we got the email with the code to check-in. It then took another 30min to get the instructions for the parking. The address on Expedia is not the right one and nobody on site was able to assist us. We were also never able to access the pool, even after asking the lobby. The host never came back to us.
Stayed 3 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

2/10 Terrible

Prabhjot

Stayed 2 nights in Sep 2025

2/10 Terrible

Elizabeth

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
they waited until the day before i checked in to tell me i had to pay a deposit before I could get the check in info. i emailed them and didn’t get a response, i had to follow up that night. i didn’t get a response until the morning of check in, which they then demanded many different pictures of myself & IDs which was AFTER the check in time. i tried calling to get the information and they hung up on me. the place smelled like smoke, the bathtub was disgusting, there was open fruit in the fridge, the AC was broken. do NOT stay here!
broken AC
dirty tub
Stayed 3 nights in Sep 2025

6/10 Okay

Jennifer

Business traveler
The requirements to even be given the check in information after booking was excessive Then the numerous steps required to check in and park was like being on a treasure hunt Parts of the unit were in disrepair and very dated and worn. I have to wait 7 days to get my secuirty deposit back on top of it all.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The condo was clean and the view of the city was phenomenal.
Stayed 2 nights in Sep 2025

2/10 Terrible

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
The host of our place communication skills were non existing. Very unsatisfied with our stay. We won’t be coming back again that’s for sure.
Stayed 1 night in Sep 2025

8/10 Good

Tanya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Steps from CNE. Location was great, paid parking lot only steps away.
Stayed 1 night in Aug 2025

8/10 Good

Sean

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was great with grocery, restaurants and activities all nearby. Instructions on arrival were clear and the addition of pictures and video made it easy to find our place. Any communication back and forth was understood and some specific details on both sides could have easily made communication 5/5 and would have probably made the property 5/5 as well. (# of keys provided, and what to do with groceries left behind are 2 examples) I have bookmarked the property and would gladly return on my next trip, if it was available. Sean 55
Stayed 3 nights in Jul 2025

6/10 Okay

Sangmean

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good except for the communication… it was really hard to reach the host. The check-in process was frustrating and lacked enough information. It was a self check-in, but I didn’t know that I had to pay a deposit in advance and provide proof of ID before checking in. I contacted the host, and my family had to wait over 30 minutes for a response.
Stayed 3 nights in Aug 2025

2/10 Terrible

Taylor

Stayed 3 nights in Jul 2025

8/10 Good

Yvonne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Space was very small. Pull out sofa awful. Only one key so everyone had to go together everywhere.
Stayed 4 nights in Aug 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was surprisingly quiet. Was very comfortable. Extra amenities like coffee filters, tea, coffee…even toothpaste, which we forgot. Felt safe in that area. Some of the fixtures need a little TLC, but did not take away from our stay there. Would have liked to been able to adjust the a/c to temps that we found comfortable, but again, did not take away from our time there.
Stayed 2 nights in Aug 2025

8/10 Good

Farah

Liked: Cleanliness, property conditions & facilities
The room itself is good. I got TOOOO many messages from them to check in. They should make the process easier than constant emails and different agents. It is a fair price for what it is.
Stayed 3 nights in Jul 2025

10/10 Excellent

Charity

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and safe. Location was great, easy access to Roger’s Centre and the harbour. Public transportation is right outside the building. Comfortable beds. Lots of towels, all in good condition. I travelled with my family for leisure and would stay here again.
Stayed 4 nights in Aug 2025

8/10 Good

Stacey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The information requested leading up to the stay was a bit worrisome (requesting pic of photo id and payment for damage deposit- although it is refundable), however check in instructions were clear, the property was clean and comfortable. We had no problem getting late check out. Would definitely stay here again.
Stayed 3 nights in Aug 2025

2/10 Terrible

Calum

Disliked: Cleanliness, room comfort

AVOID THIS HOTEL AT ALL COSTS

In order to stay here I had to upload information 3 days ahead of time. I had no idea about this, and I did not receive an email notification. I did not receive a phone call or anything else. When I arrived at 10pm to check in, there was no reception, and no one would answer the phone. I had to scramble to find another hotel. They refused to refund me the 2 nights. AVOID THIS HOTEL AT ALL COSTS
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Brigitte

Traveled with family and small children
Liked: Amenities
We were there for 5 nights this August during their hot spells between 30-35 each day.. the air conditioner did not work and it was between 80-83 every day that we were there in the apartment. Global communicated through email, the first 2 days they responded, then they did nothing to solve the problem and didn’t answer my requests after that to fix it. The apartment was nice, but no pans for the oven, not sufficient utensils like simple spatula. The in suite washer and dryer was a bonus. We walked everywhere! The ball field was 15 minutes away, grocery store about 7. Felt like it was a safe area to be and the building was nice. The kids enjoyed the pool! We would stay again, but better communication is needed and having no air conditioning was ridiculous.
Stayed 5 nights in Aug 2025

4/10 Poor

Ljubica

Air conditioning in the unit is broken. It is currently 28 degrees in the condo and the property management has suggested we open a window.
Stayed 1 night in Aug 2025

2/10 Terrible

Kelly

Disliked: Cleanliness, amenities, property conditions & facilities
We checked into the property at 4:00 pm and when entering the apartment it was extremely muggy, hot and smelled of stale cigarettes. The walls, light switches and door knobs were absolutely filthy. It was obvious that the air conditioning was not working the thermostat read 80 degrees and the outside temperature was 31 with humidity making 37 degrees. It was unbearable in there. My husband suffers from severe sleep apnea and would not be able to spend any significant amount of time in there let alone sleep. I contacted the property right away through email and by phone. I was informed that the air conditioning was broken and that they were made aware of this from other guests. When asked when this would be fixed they said they did not know as it wasn’t part of the service they provided. I told them that we would not be staying for the reserved 3 days because of the issue with the air conditioning. I also was in contact with them over the course of 3 days prior to arrival as they required a damage deposit and extra fees for my children in order to be given the check in instructions. At no time did they mention anything about the air conditioning not working or provide alternate measures like fans/portable air conditioners in the apartment to alleviate this. I requested some form of compensation because they did not provide the amenities listed on the booking. They flat out refused to reimburse me anything for this booking that we could not use.
Stayed 3 nights in Aug 2025