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Potters Toowoomba Hotel

4.0 star property

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Photo gallery for Potters Toowoomba Hotel

Breakfast and dinner served
Breakfast and dinner served
View from property
Two Bedroom Apartment | Private kitchen | Fridge, coffee/tea maker, electric kettle
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Margaret St., 258, Toowoomba, QLD, 4350
  • Place, Grand Central Shopping Centre
    ‪1 min walk‬
  • Place, Empire Theatre
    ‪10 min walk‬
  • Place, Queens Park
    ‪12 min walk‬
  • Airport, Toowoomba, QLD (WTB-Wellcamp)
    ‪23 min drive‬

Room options

View all photos for Deluxe Twin Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Twin Room

9.4 out of 10
Exceptional
(10 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(46 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Executive King Room

9.6 out of 10
Exceptional
(15 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting King Room

Connecting King Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Connecting King Room

  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 4 Large Twin Beds

View all photos for Accessible King Room

Accessible King Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Accessible King Room

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Living area | 50-inch Smart TV with digital channels, TV

Two Bedroom Apartment

9.6 out of 10
Exceptional
(5 reviews)
  • 656 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Toowoomba

Potters Toowoomba Hotel places you next to Grand Central Shopping Centre and within a 5-minute walk of other popular sights like Laurel Bank Park. This 4-star hotel has 54 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Grand Central Shopping Centre - 1 min walk - 0.1 miles
  • Laurel Bank Park - 5 min walk - 0.3 miles
  • Empire Theatre - 10 min walk - 0.6 miles
  • Queens Park - 12 min walk - 0.7 miles
  • Toowoomba Base Hospital - 15 min walk - 0.8 miles

Getting around

  • Toowoomba Station - 9 min walk
  • Toowoomba, QLD (TWB) - 8 min drive

Restaurants

  • ‪Kuro Beko - ‬8 min walk
  • ‪Piccolo Papa - ‬9 min walk
  • ‪Bone Idol Bar - ‬8 min walk
  • ‪National Hotel - ‬8 min walk
  • ‪Bucking Bull - ‬4 min walk

About this property

Potters Toowoomba Hotel

At Potters Toowoomba Hotel, guests have access to free WiFi in public areas, conference space, and express check-in. Free parking is included with your stay. Helpful staff can provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Additional amenities include express check-out, free newspapers, and a terrace.
Guests can expect free WiFi and 50-inch Smart TVs with digital channels. Refrigerators, coffee makers, and free newspapers are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: AUD 15 to 25 for adults and AUD 15 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Potters Restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Dining venue(s)
The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk, lockbox

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 35.0 per stay
  • Cribs/infant beds are available for AUD 20.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 25 for adults, and AUD 15 to 25 for children
  • A late check-out fee will be charged
  • Crib (infant bed) fee: AUD 20.0 per stay
  • Rollaway bed fee: AUD 35.0 per stay
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Potters Boutique Hotel
Potters Toowoomba Boutique
Potters Boutique
Potters Toowoomba Hotel Hotel
Potters Toowoomba Boutique Hotel
Potters Toowoomba Hotel Toowoomba
Potters Toowoomba Hotel Hotel Toowoomba

Frequently asked questions

Is a free cancellation option available at Potters Toowoomba Hotel?

Potters Toowoomba Hotel offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What's there to see around Potters Toowoomba Hotel?

Located steps from Grand Central Shopping Centre, this hotel is in Toowoomba, and within a 10-minute walk of Laurel Bank Park and Toowoomba Regional Art Gallery. You'll also find Empire Theatre and Queens Park less than a mile away.

Will I be able to park at Potters Toowoomba Hotel?

Yes, covered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Potters Toowoomba Hotel feature a casino at the property?

No, Potters Toowoomba Hotel doesn't have a casino.

Will I find an indoor pool at Potters Toowoomba Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Potters Toowoomba Hotel?

Couples staying at this hotel will appreciate amenities like a smart TV as well as a bar and a restaurant.

Does Potters Toowoomba Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Potters Toowoomba Hotel have a restaurant that serves breakfast?

Yes, Potters Toowoomba Hotel serves a cooked-to-order breakfast for a surcharge on weekday mornings at Potters Restaurant.

Will Potters Toowoomba Hotel allow pets to stay free of charge?

No, pets aren't allowed at Potters Toowoomba Hotel though service animals are welcome.

Does Potters Toowoomba Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Potters Toowoomba Hotel?

The closest major airport to Potters Toowoomba Hotel is Toowoomba, QLD (TWB), which is 3.1 mi away (8 minutes by car). Another top airport is Toowoomba, QLD (WTB-Wellcamp), which is located 12.5 mi away (22-minute drive).

Can I book a room with a balcony at Potters Toowoomba Hotel?

No, there aren't any guestrooms with balconies at Potters Toowoomba Hotel.

Potters Toowoomba Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 628 out of 874 reviews
Rating 8 - Good. 204 out of 874 reviews
Rating 6 - Okay. 30 out of 874 reviews
Rating 4 - Poor. 10 out of 874 reviews
Rating 2 - Terrible. 2 out of 874 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The staff are always friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Clare

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great all round !
Stayed 2 nights in Sep 2025

10/10 Excellent

Jayden

Liked: Cleanliness, amenities, property conditions & facilities
The stay was amazing, the rooms were clean and the staff were amazing
Stayed 2 nights in Nov 2025

6/10 Okay

Vesna

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Dallas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely friendly and helpful. The room was extremely clean and the bed was very comfortable. Another bonus, was the room was really quiet. Having a restaurant attached which offered room service definitely enhanced our stay. We would definitely stay here again.
Stayed 1 night in Oct 2025

8/10 Good

John

Stayed 1 night in Nov 2025

10/10 Excellent

Bianca

Stayed 1 night in Oct 2025

8/10 Good

Albert

Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks again Potters

Always a comfortable stay at Potters, friendly staff, comfy bed and a great night sleep. Won’t stay anywhere else in town.
Stayed 1 night in Oct 2025

10/10 Excellent

Tracey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toowoomba Treat!

Great Hotel, close to everything, lovely staff, quality restaurant with attentive staff
Stayed 2 nights in Oct 2025

8/10 Good

Prof Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good facility and in house restaurant was amazingly good. Main limitation was bathroom - a 3 foot vanity unit had a near unusable 6 inch sink ( design ??) and water pressure in shower was not enough to get away from the wall ( possiblly a poor shower head design ??).
Stayed 3 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2025

10/10 Excellent

Gustavo, Brisbane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid $60 for breakfast while we got a $50 voucher on the day to have breakfast at the coffee shop next to the hotel… if we knew it was a coffee shop breakfast style we would have gone elsewhere in the city.
Stayed 1 night in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean comfortable beds and good position in city
Stayed 1 night in Oct 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here and got exactly what we had booked. We didn't utilise the restaurant, however the room was clean, tidy and well kept. The staff at reception were very friendly and helpful and the cleaning staff very polite. Would definitely stay here again. The hotel itself was very central to the shops, gardens, restaurants and cafes.
Stayed 3 nights in Oct 2025

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness
Unfortunately, the self-closing doors were quite noisy if people left them to close by themselves which could be heard late in the evening and early morning. The restaurant was a little disappointing.
Stayed 3 nights in Oct 2025

8/10 Good

Bernadette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellent, great location, walk to shopping centre and park, friendly staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to the Empire Theatre and city center. Perfectly located.
Stayed 1 night in Sep 2025

10/10 Excellent

Maki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Refurbished, clean, comfortable bed, great staff
Stayed 1 night in Sep 2025

4/10 Poor

Margaret

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ordered room service - food was poor: felt like frozen vegetables, plastic potato mash and tired chips cooked in stale oil. Room was fine with plenty of space and modern bathroom. Wifi desperately waiting for upgrade.
Stayed 1 night in Sep 2025

10/10 Excellent

Roslyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a brilliant location. Close to shops and Laurel Bank Park. Had a king bed which was extremely comfortable. Map to find our room on the 2nd storey was a bit confusing. Overall, brilliant.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

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