Upon pulling up to the entrance closest to our room there was huge piles of garbage everywhere. The hallways smelled like pot and the room (non smoking) smelled like smoke. Breakfast was not served until 7am and we had to be out the door to a cheer comp by 7. The Grove restaurant is not as advertised and only open for special events. The tavern is for adults. Not kid friendly. Bathrooms were small and caulking was black from not being cleaned properly. Holes in the walls. Door rotting on the bottom. We immediately went out ans purchased sanitizer and some airfreshener as it was too late to change hotels. We wont be back.
The room was a little dirty, no hair dryer, no ice bucket, no tissues. The continental breakfast was embarrassing. There was no fruit, bagels, muffins. There was no coffee. When I asked the front desk, she questioned me on the fact that the coffee was out.
Blower kept us awake, toilet ran. Continental breakfast was inferior
Lots of pets
I liked the location. I did not like the fact that this is used as a Welfare Hotel, housing junkies and such. This should not be allowed to be listed on a Travel Site. When making my reservation, I checked "Pet Friendly" and proceeded to reserve a "King" room. The hotel staff informed me the day of my arrival that none of the King Rooms were Pet Friendly. This should have been taken care of on the Orbitz site.
Room was clean and staff was friendly and accommodating
The Property is Very run down, Shattered glass entry doors, torn awnings, horrible smell in the halls, and there was no breakfast to be had.. The Staff is far too small to handle the responsibilities they have. I had hoped the other reviews were wrong, however they we spot on for the most part.. Shame on Orbitz for continuing to represent this property...
Rooms not fully equipped. No hair dryer No tV remote No closet or rack for clothes
Had to ask for tp and towels, no room straightening. Pool was closed off, prime reason for choosing HJ. The staff was gracious and accommodating. Felt that the amenities & services that were lacking made hotel cost ($600) very over priced.
The room wasn’t cleaned
It was just okay. The staff is EXCELLENT! Kind, friendly, helpful. Thank you.
Leaking roof, Marijuana and cigarette throughout the hallways. AC not working.
Terrible hotel disgusting manager not go mention a man stabbed a lady in their lobby the night i stayed very ghetto i do not recommend
None of the ice machine’s were working The towels in room were like bounty paper towel In other words they stink
I found the surcharge for my dog to be excessive, and I don't think it was sufficiently communicated.
The blankets they offer are not thick enough or big enough. When we asked for extras they said they couldn’t provide us with an extra one
Nice room clean also had a balcony which made it awesome
Howard Johnson Hotel by Wyndham Toms River places you next to Knuckleheads Comedy Club and within a 10-minute walk of Playdrome Lanes. This 96-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free continental breakfast offered each morning. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include balconies or patios, microwaves, and coffee makers.
Guests of Howard Johnson Hotel by Wyndham Toms River enjoy an indoor pool, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
Upon pulling up to the entrance closest to our room there was huge piles of garbage everywhere. The hallways smelled like pot and the room (non smoking) smelled like smoke. Breakfast was not served until 7am and we had to be out the door to a cheer comp by 7. The Grove restaurant is not as advertised and only open for special events. The tavern is for adults. Not kid friendly. Bathrooms were small and caulking was black from not being cleaned properly. Holes in the walls. Door rotting on the bottom. We immediately went out ans purchased sanitizer and some airfreshener as it was too late to change hotels. We wont be back.
The room was a little dirty, no hair dryer, no ice bucket, no tissues. The continental breakfast was embarrassing. There was no fruit, bagels, muffins. There was no coffee. When I asked the front desk, she questioned me on the fact that the coffee was out.
Dear Joseph,What you have shared is a poor reflection of the standards we adhere to, and we can't apologize enough. We will speak with housekeeping about your concerns and ensure all rooms are thoroughly cleaned and replenished when being serviced moving forward. We will also use your feedback to improve the breakfast experience. Thank you for your time, and we wish you well.
Blower kept us awake, toilet ran. Continental breakfast was inferior
Dear Barbara,Thank you for staying with us. Please know there is always a member of our friendly staff available to assist you with any maintenance issues you may encounter during your visit, and we will ensure these are addressed. We are sorry to see our breakfast did not meet your expectations, and we will speak with our food and beverage team. Thank you for your feedback, and we wish you pleasant future travels.
Lots of pets
I liked the location. I did not like the fact that this is used as a Welfare Hotel, housing junkies and such. This should not be allowed to be listed on a Travel Site. When making my reservation, I checked "Pet Friendly" and proceeded to reserve a "King" room. The hotel staff informed me the day of my arrival that none of the King Rooms were Pet Friendly. This should have been taken care of on the Orbitz site.
Room was clean and staff was friendly and accommodating
The Property is Very run down, Shattered glass entry doors, torn awnings, horrible smell in the halls, and there was no breakfast to be had.. The Staff is far too small to handle the responsibilities they have. I had hoped the other reviews were wrong, however they we spot on for the most part.. Shame on Orbitz for continuing to represent this property...
Dear Danielle,Thank you for taking a moment to share your thoughts. We sincerely apologize that your time with us failed to thoroughly please you. Rest assured, we will use your feedback to help us make improvements to our guest experience. Though your stay was less than ideal, we hope you'll revisit us so we can change your impression of our property.