Beautiful building, impeccably clean and smells amazing. Some of the staff were great and others seemed a bit "out to lunch." Our AC wasn't working and despite the evening concierge attempting to fix it 3 times, she couldnt do anything since we were leaving at 6am the following morning. The room was uncomfortably warm and they brought up a fan when I requested it, which we were thankful for. The manager said they could give us fifteen percent for a return stay, which is fine in theory, except I doubt that I'll be traveling back to albania within a reasonable amount of time to use such a credit.