The Craiglands Hotel, Sure Hotel Collection by Best Western

3.0 star property
Victorian hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for The Craiglands Hotel, Sure Hotel Collection by Best Western

Front of property
Reception
Terrace/patio
Executive Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Meeting facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pet friendly

Explore the area

View in a map
Cowpasture Road, West Yorkshire, Ilkley, England, LS29 8RQ
  • Place, The DalesWay
    ‪11 min walk‬
  • Place, Ilkley Playhouse
    ‪12 min walk‬
  • Place, Ilkley Pool and Lido
    ‪18 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪18 min drive‬

Room options

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(22 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed, Non Smoking (with Sofabed)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Ilkley

The Craiglands Hotel, Sure Hotel Collection by Best Western places you within a leisurely stroll of The DalesWay and Ilkley Playhouse. This 3-star hotel has 63 guestrooms and offers free in-room WiFi, free self parking, and a conference center.

What's nearby

  • Ilkley Toy Museum - 9 min walk - 0.5 miles
  • The DalesWay - 11 min walk - 0.6 miles
  • Ilkley Playhouse - 12 min walk - 0.7 miles
  • Ilkley Pool and Lido - 18 min walk - 1.0 mile
  • Ilkley Golf Club - 4 min drive - 1.5 miles

Getting around

  • Ilkley Station - 12 min walk
  • Leeds (LBA-Leeds Bradford) - 16 min drive

Restaurants

  • ‪Bini Tap House - ‬14 min walk
  • ‪Bettys Café Tea Rooms - ‬14 min walk
  • ‪Costa Coffee - ‬14 min walk
  • ‪Friends of Ham (Ilkley) - ‬12 min walk
  • ‪The Ticket Office - ‬10 min walk

About this property

The Craiglands Hotel, Sure Hotel Collection by Best Western

Victorian hotel with a 24-hour front desk and a restaurant
The Craiglands Hotel, Sure Hotel Collection by Best Western features free WiFi in public areas, a conference center, and express check-in. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include express check-out, free newspapers, and a terrace.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Sofa beds, sitting areas, and coffee makers are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 to 12.50 for adults and GBP 6.25 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Antler Bar
  • Brassiere 1

Family friendly

  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 1 floor
  • Ballroom
  • Banquet hall
  • Built in 1859
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Portable fan
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20.00 per pet, per night
  • Dogs only
  • 1 total pets
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of GBP 50.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 10.00 to 12.50 for adults, and GBP 6.25 to 10.00 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: GBP 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Craiglands
Best Western Plus Craiglands Hotel
Craiglands Hotel Ilkley
Craiglands Ilkley
The Craiglands Hotel Ilkley, Yorkshire
Best Western Plus Ilkley Craiglands
Best Western Plus Craiglands
Craiglands Hotel
Best Western Plus Craiglands Hotel Spa
Best Western Plus Ilkley Craiglands Hotel
Best Western Plus Ilkley The Craiglands Hotel Spa
The Craiglands Hotel Sure Hotel Collection by Best Western

Frequently asked questions

What can I see near The Craiglands Hotel, Sure Hotel Collection by Best Western?

This hotel is located in Ilkley, a short 11-minute walk from The DalesWay and also 15 minutes on foot from Ilkley Playhouse. You'll also find Nidderdale and Ilkley Pool and Lido within a short drive.

How much does it cost to stay at The Craiglands Hotel, Sure Hotel Collection by Best Western?

As of Dec 8, 2025, prices found for a 1-night stay for 2 adults at The Craiglands Hotel, Sure Hotel Collection by Best Western on Dec 14, 2025 start from $58.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Craiglands Hotel, Sure Hotel Collection by Best Western feature a casino at the property?

No, The Craiglands Hotel, Sure Hotel Collection by Best Western doesn't have a casino.

Is there an indoor pool at The Craiglands Hotel, Sure Hotel Collection by Best Western?

No, there is no indoor pool at this hotel.

Is The Craiglands Hotel, Sure Hotel Collection by Best Western good for couples?

Couples staying at this hotel will appreciate amenities like a late night room service menu as well as a bar and a restaurant.

Does The Craiglands Hotel, Sure Hotel Collection by Best Western have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Craiglands Hotel, Sure Hotel Collection by Best Western have a restaurant that serves breakfast?

Yes, The Craiglands Hotel, Sure Hotel Collection by Best Western serves an English breakfast for a surcharge each morning at Brassiere 1.

Does The Craiglands Hotel, Sure Hotel Collection by Best Western allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Craiglands Hotel, Sure Hotel Collection by Best Western for a fee of GBP 20.00 per pet, per night.

Are there connecting rooms at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Craiglands Hotel, Sure Hotel Collection by Best Western?

The closest major airport to The Craiglands Hotel, Sure Hotel Collection by Best Western is Leeds (LBA-Leeds Bradford), which is 9.9 mi away (16 minutes by car).

Are there rooms with balconies that I can book at The Craiglands Hotel, Sure Hotel Collection by Best Western?

No, you won't find guestrooms with balconies at The Craiglands Hotel, Sure Hotel Collection by Best Western.

Does The Craiglands Hotel, Sure Hotel Collection by Best Western offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at The Craiglands Hotel, Sure Hotel Collection by Best Western.

The Craiglands Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 141 out of 490 reviews
Rating 8 - Good. 167 out of 490 reviews
Rating 6 - Okay. 96 out of 490 reviews
Rating 4 - Poor. 62 out of 490 reviews
Rating 2 - Terrible. 24 out of 490 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Excellent staff. Good lighting in room and comfy bed. Really good breakfast. Good parking.
Stayed 6 nights in Aug 2025

10/10 Excellent

Ian

Stayed 1 night in Sep 2025

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Stayed 1 night in Aug 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant 2 nights stay with secure parking. Excellent service at reception
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, quiet and comfortable

A comfortable stay in a very clean and spacious room. The area was quiet, and there was plenty of car parking space. The only problem we had was that there were no evening meals served during our stay which meant that we needed to go back into the town after a long Sunday of travelling.
Stayed 3 nights in Aug 2025

4/10 Poor

Frances

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Joe

Business traveler
Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay when in ilkley good value
Stayed 1 night in Aug 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, amenities
I didn’t like walking over the very rough area of the car park, nor having to carry luggage up the outside steps leading to the entrance of the hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

g

Comfortable hotel

Big Victorian hotel just outside the town centre but walkable in 10 minutes. Easy to get onto the moors behind the hotel as there’s a footpath near. Comfortable bed and brand new bathroom. Plenty of parking space.
Stayed 1 night in Aug 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set in a lovely quiet place. Large carpark. Excellent breakfast and very friendly and helpful staff. Would recommend a stay here.
Stayed 2 nights in Aug 2025

6/10 Okay

Tom

Business traveler
Liked: Cleanliness, staff & service, room comfort

Comfortable, clean, a great cost effective option

Overall good stay with the Craiglands, nice big car park and big capacity hotel with a relatively cost effective price for the area. Hotel decor and fittings are a little dated overall but by no means would I call it tatty or tired, that means lovely grand features amongst some things which feels like they could do with an update. Comfortableand clean stay. Staff were very friendly if a bit sparse during my stay. A large coach trip of East Asians happened to be staying at the same time I was there which didn't cause any real disruption to my visit except for not staying for dinner or breakfast, which I found easily a pretty short walk away (10 mins tops downhill to be in town - uphill to return if you were doing that and Ilkley is a bit hilly away from the centre being in the valley). Overall good stay, would stay again especially if price continues to be the differentiator Vs some of the more central options - I paid £90 for a night here when The Crescent in the town centre was asking £140-£150 - The Crescent is glorious but on a business trip I'm penny pinching!
Stayed 1 night in Jun 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Liked: Amenities
Comfortable and spacious room. Friendly staff and dinner very good. Thank you
Stayed 1 night in Jul 2025

10/10 Excellent

Sofia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Renovated rooms with really nice bathrooms. Staff was also super helpful and friendly. Quiet room
Stayed 2 nights in Jul 2025

8/10 Good

Simon

Stayed 1 night in Jul 2025

8/10 Good

Jill, Blandford Forum

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable hotel, very clean, well located with good parking. Limited dining options.
Stayed 1 night in Jul 2025

4/10 Poor

Fabian

Stayed 4 nights in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels to stay in ilkley

Its a very good and pleasant hotel the rooms are very clean and tidy and well presented and i would recommend it to anyone wanting to stay in ilkley
Stayed 2 nights in Jun 2025

10/10 Excellent

Graham

Stayed 1 night in Jun 2025

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely and comfortable. The lady on reception was a little unhelpful but hey ho we all have bad days.
Stayed 1 night in Jun 2025

8/10 Good

Lucy

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025