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The Craiglands Hotel, Sure Hotel Collection by Best Western

3.0 star property
Victorian hotel with a restaurant and a bar

Choose dates to view prices

Photo gallery for The Craiglands Hotel, Sure Hotel Collection by Best Western

Front of property
Restaurant
Terrace/patio
Reception
Executive Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Cowpasture Road, West Yorkshire, Ilkley, England, LS29 8RQ
  • Place, The DalesWay
    ‪9 min walk‬
  • Place, Ilkley Playhouse
    ‪11 min walk‬
  • Place, Ilkley Pool and Lido
    ‪18 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (with Sofabed)

Family Room, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room, 1 King Bed, Non Smoking (with Sofabed)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Ilkley

The Craiglands Hotel, Sure Hotel Collection by Best Western places you within a leisurely stroll of The DalesWay and Ilkley Playhouse. This 3-star hotel has 63 guestrooms and offers free in-room WiFi, free self parking, and a conference center.

What's nearby

  • Ilkley Toy Museum - 8 min walk - 0.4 miles
  • The DalesWay - 9 min walk - 0.5 miles
  • Ilkley Playhouse - 11 min walk - 0.6 miles
  • Ilkley Pool and Lido - 18 min walk - 1.0 mile
  • Ilkley Golf Club - 4 min drive - 1.5 miles

Getting around

  • Ilkley Station - 10 min walk
  • Leeds (LBA-Leeds Bradford) - 28 min drive

Restaurants

  • ‪Bini Tap House - ‬13 min walk
  • ‪The Lister's Arms (Wetherspoon) - ‬15 min walk
  • ‪Costa Coffee - ‬12 min walk
  • ‪The Crescent - ‬13 min walk
  • ‪Bar T'at - ‬14 min walk

About this property

The Craiglands Hotel, Sure Hotel Collection by Best Western

Victorian hotel with a restaurant and a bar
The Craiglands Hotel, Sure Hotel Collection by Best Western features free WiFi in public areas, a conference center, and express check-in. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include express check-out, free newspapers, and a terrace.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Sofa beds, sitting areas, and coffee makers are also available.

Similar properties

Deluxe Double Room, Ensuite
Dalesgate Hotel
  • Pet friendly
  • Parking included
  • Free WiFi
  • Breakfast available
7.8 out of 10, Good, 198 reviews
$92 nightly
The price is $110
Jan 31 - Feb 1
Total with taxes and fees
Dalesgate Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 to 12.50 for adults and GBP 6.25 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Antler Bar
  • Brassiere 1

Family friendly

  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 1 floor
  • Ballroom
  • Banquet hall
  • Built in 1859
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Portable fan
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20.00 per pet, per night
  • Dogs only
  • 1 total pets
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of GBP 50.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 10.00 to 12.50 for adults, and GBP 6.25 to 10.00 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: GBP 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Craiglands
Best Western Plus Craiglands Hotel
Craiglands Hotel Ilkley
Craiglands Ilkley
The Craiglands Hotel Ilkley, Yorkshire
Best Western Plus Ilkley Craiglands
Best Western Plus Craiglands
Craiglands Hotel
Best Western Plus Craiglands Hotel Spa
Best Western Plus Ilkley Craiglands Hotel
Best Western Plus Ilkley The Craiglands Hotel Spa
The Craiglands Hotel Sure Hotel Collection by Best Western

Frequently asked questions

What can I see near The Craiglands Hotel, Sure Hotel Collection by Best Western?

This hotel is located in Ilkley, a short 11-minute walk from The DalesWay and also 14 minutes on foot from Ilkley Playhouse. You'll also find Nidderdale and Ilkley Pool and Lido within a short drive.

Is there parking available at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Craiglands Hotel, Sure Hotel Collection by Best Western feature a casino at the property?

No, The Craiglands Hotel, Sure Hotel Collection by Best Western doesn't have a casino.

Is there an indoor pool at The Craiglands Hotel, Sure Hotel Collection by Best Western?

No, there is no indoor pool at this hotel.

Is The Craiglands Hotel, Sure Hotel Collection by Best Western good for couples?

Couples staying at this hotel will appreciate amenities like a late night room service menu as well as a bar and a restaurant.

Are there hot tubs at The Craiglands Hotel, Sure Hotel Collection by Best Western?

No, this hotel doesn't have a spa tub.

Does The Craiglands Hotel, Sure Hotel Collection by Best Western have a restaurant that serves breakfast?

Yes, The Craiglands Hotel, Sure Hotel Collection by Best Western serves an English breakfast for a surcharge each morning at Brassiere 1.

Does The Craiglands Hotel, Sure Hotel Collection by Best Western allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Craiglands Hotel, Sure Hotel Collection by Best Western for a fee of GBP 20.00 per pet, per night.

Are there connecting rooms at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Craiglands Hotel, Sure Hotel Collection by Best Western?

The closest major airport to The Craiglands Hotel, Sure Hotel Collection by Best Western is Leeds (LBA-Leeds Bradford), which is 10.5 mi away (28 minutes by car).

Can I book a room with a balcony at The Craiglands Hotel, Sure Hotel Collection by Best Western?

No, there aren't any guestrooms with balconies at The Craiglands Hotel, Sure Hotel Collection by Best Western.

Does The Craiglands Hotel, Sure Hotel Collection by Best Western offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at The Craiglands Hotel, Sure Hotel Collection by Best Western.

The Craiglands Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 152 out of 506 reviews
Rating 8 - Good. 169 out of 506 reviews
Rating 6 - Okay. 97 out of 506 reviews
Rating 4 - Poor. 64 out of 506 reviews
Rating 2 - Terrible. 24 out of 506 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Ailyn

Liked: Cleanliness, property conditions & facilities
I requested an early check-in as I was feeling tired after a long drive. The initial room I was given was very cold, and the radiator wasn’t working. I contacted reception and was transferred to another room, which seemed smaller than the first one, but that was fine. Unfortunately, the heating in the new room wasn’t working either. I decided to just leave it as I was too tired to deal with it any further.
Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean and worm room modern television could not fault it will be stopping there again in the future
Stayed 1 night in Oct 2025

8/10 Good

Trevor

Business traveler
Liked: Cleanliness, staff & service, amenities
Excellent place with big easy carpark . A place to return to when in the area
Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, amenities
Very clen and comfortablr
Stayed 4 nights in Oct 2025

6/10 Okay

Catherine

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Has the potential to be a nice hotel, some interior work needed to upgrade rooms. Building and location both beautiful. Staff were helpful. We were offered breakfast but didn’t have it.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room
Stayed 6 nights in Oct 2025

8/10 Good

Sean

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was a bit tired and staff were a little thin on the ground but it was extremely clean, beds were comfortable and staff were uniformly friendly and helpful. For the price, it was excellent value
Stayed 1 night in Oct 2025

4/10 Poor

Lauren

Stayed 1 night in Oct 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a quiet place. Only stayed overnight. Nothing much to see around the area. We went to the restaurant/pub downstairs but no one’s around. After 10 minutes of waiting staff came out by the bar and we ordered our food. Chicken Caesar salad where big portion of chicken and not so much of lettuce. Too salty as there’s too much anchovies. I think there was no chef around that night. Overall it was ok. The staff were very apologetic for keeping us waiting. We understand. No problem at all. We were the only customers that night + older couple. All good.
Stayed 1 night in Oct 2025

4/10 Poor

Matthew

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Unfriendly hotel staff, dated hotel furniture & very very uncomfortable beds. Would not recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Tony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here in January 2025 and it was looking very tired. The updates are fabulous and it so much nicer. Great location. It sits right in the middle of the moors and Ilkley, with about a 10 minute walk to both or a 2 minute drive. On a hill though?
Stayed 1 night in Oct 2025

8/10 Good

Shaun

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Good downstairs, not so good upstairs

If you're staying in Ilkley, the Craiglands is your go to hotel. There's a lot still to like about the place. Reception is friendly, bar area is good and the place is clean. Go upstairs, not so much. The place looks tired with a lot of fading wooden door and old carpets. My room was fine, but again, it's old. It gives you the feel of how things were in the 80's and nobody has bothered to give the place an update. Finish on a positive, the breakfast was good!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Nigel

Stayed 1 night in Sep 2025

6/10 Okay

Barry

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Much improved. Clean and smart Look forward to staying again
Stayed 3 nights in Sep 2025

8/10 Good

Gareth

Ideal for overnight stays
Stayed 1 night in Sep 2025

6/10 Okay

Veronika

Traveled with family
Liked: Cleanliness, staff & service, room comfort

A good place to sleep.

This hotel has such great potential and is just let down by it's age. The beds were so comfortable, the rooms very roomy, but my gawd the rooms / hotel were cold. We were planning on having dinner too, but due to a party would have needed to eat in the Bistro (cold). We sadly felt that the staff were too busy with the party catering, so took our chances elsewhere. Personally I would love it if Best Western could align on their pet policies. We stayed the night before in another BW and paid £15 for our dog - here it was £25
Stayed 1 night in Sep 2025

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Excellent staff. Good lighting in room and comfy bed. Really good breakfast. Good parking.
Stayed 6 nights in Aug 2025

10/10 Excellent

Ian

Stayed 1 night in Sep 2025

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Stayed 1 night in Aug 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant 2 nights stay with secure parking. Excellent service at reception
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, quiet and comfortable

A comfortable stay in a very clean and spacious room. The area was quiet, and there was plenty of car parking space. The only problem we had was that there were no evening meals served during our stay which meant that we needed to go back into the town after a long Sunday of travelling.
Stayed 3 nights in Aug 2025

4/10 Poor

Frances

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2025