6/10 Okay
Peter
Traveled with family
Oct 12, 2025
Disliked: Cleanliness, staff & service, room comfort
The grounds were beautiful, our room was a family room and could have been beautiful however, it wasn’t very clean, very dusty, scratched up stained furniture, stains on the carpet and the bathroom was helped together with mastic. The bath panel was rotten. The beds were comfortable if small, there was lots of room and it was lovely to have our own patio. The facilities such as the pool etc were only available at inaccessible hours for children or we had to pay extra which was a huge disappointment. The staff were lovely and polite however the place was understaffed which was blamed on a wedding at the hotel. Long waits for food in the restaurant however we were given our evening meal for free which was very nice as our autistic child waiting for a long time for food drinks etc was a little distressing. The breakfast staff were lovely and friendly but the cooked breakfast was overcooked and definitely not worth what we paid. Overall it was a little disappointing for the money we paid I would have expected more. It wouldn’t take much to make this place shine. If you’re looking for beautiful surroundings, wildlife, nature and lovely staff (though not enough) you won’t be disappointed if you can get passed the badly repaired DIY jobs, scratched up furniture in the rooms, dust and cobwebs and dirty windows and lack of access to facilities for children.
Peter
Stayed 1 night in Oct 2025
