Aspen on King Motel4.5 out of 5.0
Recent guest reviews
We stayed here for 2 nights recently. So pleased we did. Loved the spacious room, comfy bed and hot shower. Just a short drive to downtown Timaru and restaurants. Just a short walk to the Botanical Gardens and cycle/walkways.
So my regular hotel was booked up so looked for Timaru options. Aspen on King was suggested and I am glad I went there. Into the back units. Off the street. Great parking. Great room and big for working through the day. Clean. Spacey. Warm great. Nothing to say wrong. I will be back for sure.
We were coming home from Christchurch and thought we would break the trip with a night in Timaru. So I hunted the net and made a decision as to our stay location. Was presented with a choice - book a room and pay on site or pay now. So I popped the credit card number in and did not think agaiin about it. Fortunately though, there must have been alarm bells somewhere because I did not close the web pages to do the booking. Instructions on tha page said to print the confirmation but no available printer precluded that. Arrived at the motel and girl behind the counter said I cannot have paid because they do not take bookings via booking.com – just reservations. I suggested that the page had a PAID note in large red capitals. Still no joy so paid again thinking that it should be easy enough to get it sorted and tee up a refund. Went to room and cranked up the net. Took it back to office and showed the girl the large red PAID on the screen. She went and got Dad. Dad said we cannot have paid because they do not have that arrangement with booking.com. When I asked what the red PAID meant, he explained that it meant the booking had been taken and a reservation made!! I asked why they would use the word PAID if they meant a reservation had been confirmed. Finally, after a long debate, he accepted that we had paid after I explained what the page looked like and how I paid. My money was refunded. 5 minutes later he came to the room and said there had been a mistake made – my initial credit card payment to booking.com had been passed on to the mptel on a booking.com credit card and that now the motel is out of pocket. I needed to go over and do another refund. He was getting more and more agitated and irrational and louder and louder. My wife had a heavy cold and does not travel well anyway and had gotten under the duvet while I was over at the office – he came and sat on the bed to explain it to her! Sitting on her bed - I ask you! I went across to the office thoroughly confused and did what he wanted just to get rid of him. He was confused, did not know how his EFTPOS system worked, did not know how booking.com worked and kept bleating how difficult booking.com was to work with - none of which are my problems. I suspect that we have paid $300 for the nights accommodation now but will not be able to check till our credit card statement comes out. So tjhe battle may only be half over. Would I recommend the place - no! Would I stay there again - only when hell freezes over!
My family spent 2 nights here following a accident . Not only was the motel facilities excellent the managers were superb ! Our room was very comfrbale - spacious - very clean and providing all the facilities you could want ! It was alos very quiet with a nice lawn around the back Aspen is in a great location - close to all facilities yet not crowded The manager went out of their way to assist and I saw them display this same attitude to other guests A definate choose for thos location for a great motel great service very reasonable price
The rooms were of reasonable size, and clean and tidy. We had a one bed suite. There was a kitchenette with a hotplate and microwave so you would be able to self cater if you wish to. There was adequate heating supplied, plus other requirements such as hairdryer, laundry etc. Restaurants are a short drive away.
We stayed here on our family vacation under recommendation from my parents. We were welcomed by lovely new managers. Our room was spacious,lovely and quite. Their was a trampoline for the kids to play on and a large chess board. We enjoyed our nights stay here and look forward to coming back soon. Thank you.
Lovely place to stay, we stayed in one of the back units and it was spotless and quiet. Beautiful modern furnishings and amazing spa baths. This has new managers who we found to be very helpful and friendly.
My son and I stayed at the Aspen overnight for a recent squash tournament. We arrived on a chilly night after dark to be told that we'd been upgraded to a larger unit and that the heatpump was on. We really appreciated the warm welcome and the warm unit. The 2 bedroom spa unit was a good size with modern furnishings. The unit itself was a little older but perfectly clean and looked well maintained. The beds were comfortable and we both enjoyed the spa bath. It was very quiet overnight. We will happily stay here again.
We had the three bedroom apartment which was fantastic. Huge kitchen and rooms, bathroom was beautiful with a stunning spa bath, also with an extra toilet and ensuite in the master bedroom. Lounge space was lovely with a private balcony. Beds were comfortable and beautifully laid out, also the staff were wonderful - assisting us when one of our colleagues fell ill and ensuring we had everything we needed and arranging late checkout at no extra cost to us.
We were really impressed with the decor, and cleanliness of this motel. It also advertised a double spa bath and wow, did it deliver. Certainly wasn't one of these silly little pretend spa baths. Being on the main road, I expected some road noise. There was none.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 165 reviews