Sheraton Tianjin Hotel4.0 out of 5.0
Recent guest reviews
I had no problem with my recent stay at this hotel, particularly at the rate I booked at. Front desk staff were great. English was not good but proactively addressed in English once he realized I wasn't Chinese. Upgraded and had welcome gift in room. Had access to lounge, large and they had the evening spread out out pretty early. Soft drinks, small snacks, coffee available off hours. Breakfast on first floor is a little sparse for a buffet, if it wasn't included in my rate I wouldn't pay more than 79rmb for it. Yes, hotel is older but not distracting so. Reminds me of the Beijing Sheraton Great Wall before it left spg system.
Found the staff unhelpful and distracted. Main lobby and dining area are nice, but the rooms are outdated and in need renovation. Thermostats don't work and rooms were hot. If you have a phone with google as the default you will not get internet connection rendering WiFi useless.
I was there for a week and even if it isn't a new hotel still maintains the quality and it was very clean. The amenities are more than enough and in room dinner service very good. If I have to point out a negative thing is that not all the staff know speaking English.
There are much newer hotels than the Sheraton around the area but the Sheraton remains my first choice. The staff are well trained , friendly and helpful. Rooms are large and very clean , and the bed very comfortable and the shower is good. Due to its age it could use an upgrade here and there but nothing egregious. The Highlight for me again is the R2J Band in JV’s bar. Spending time with them of an evening is always great fun and a great way to relax – it’s the main reason I keep coming back to the Sheraton.
Stayed 3 nights in this hotel. This is an old hotel but remind ok. I believe renovation of the room is engaged. As I have seen with other feedback, bed is good. The rooms are quite. The restaurant downstair is having a good buffet at reasonable price.
Very comfortable bed. Room Decor and furniture worn. Air conditioner in my room only blew around warm air. Good breakfast. Exercise facility next door was good. Friendly and helpful staff. It would be nice to update the furniture and decor and more important maintenance and repair of air conditioners.
Went on business. My first visit to China so I didn't know what to expect. Nice hotel, professional staff. Buffet restaurant was very expensive- $ 35 for an omelette and a croissant. Very extensive buffet, so you can overlook the cost. Excellent quality food. Bar was an uninviting, dark room with very little going for it. Needs a complete rethink on design and offerings- very 80's. The two issues I had with the hotel was the large stain on the carpet in my room that had not been fixed. Looked like someone had poured a bucket of something on the floor and they couldn't clean it up. Too tired to move the first day and spent little time in the room afterwards. They put me on the club floor, but my room key would not let me into the club lounge. Not sure why- again, couldn't be bothered to ask why. The second issue was the WiFi which was absolutely atrocious. There were a few spots in my room that I could get some reception but generally it would fade away regularly. The only place where it was even close to acceptable was in the main floor restaurant. They have hard wired broadband in the rooms, but it's kind of hard to hook your phone to that. As a business based hotel, this is unforgivable. Generally a good experience and I would return. They advertise as a five star. I think a 3.5- 4 is more appropriate.
Location of the hotel is kin'of out of city Centre, nothing much to offer within walking distance. Hotel facilities are old and extremely worn out for Sheraton standard. Not too many things are broken, but not far from that state. Service staffs are friendly and helpful. Gym are well equipped, but boring lighting. I would consider it a 4 star rather than a 5 star hotel.
Priced a bit on higher side and no complimentary breakfast if you book through any online portals (as they offer best prices and some discounts as well). Situated near market area on walking distance but far off from downtown. The staff needs to be more versed with english language and should understand easily, which was found lacking. Food was a bi costlier and even an indian curry dish lacks indian taste. Overall food options were less for vegetarian people. Room size is small with comparison to prices.
I stayed at this hotel for a couple of days, mainly for business. Generally, the facilities are in good condition. The rooms were well maintained, with a view of the park, and comfortable bed, which is appreciated when checking into a new room almost every night. Excellent breakfast and the staff were very friendly and helpful. Steve, the Restaurant Manager, was very helpful and went out of his way to assist. The dining room is very nice with a nice view to the garden. They offer a large variety of foods and the service was excellent. I tried lunch here one day and found it to offer a wide variety of options and everything I tried was good. I would stay here if I ever returned to Tianjin
- Free WiFi in public areas
- Onsite dining
- Indoor pool
- Health club
Located in Hexi, Sheraton Tianjin Hotel is within 2 miles (3 km) of sights such as Tianjin Olympic Center Stadium and Tianjin World Economy Trade and Exhibition Center. This 296-room, 4-star hotel welcomes guests with 3 restaurants, an indoor pool, and a health club. It's also close to Tianjin Museum and Tianjin Water Park.
Enjoy dining at Terrace Cafe, one of 3 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, breakfast is available for a fee each morning from 6:30 AM to 10 AM.
The 296 rooms are soundproofed and have an array of amenities, including sofa beds, minibars, and coffee makers. Guests can expect to find WiFi, wired Internet, and satellite TV. Bathrooms offer designer toiletries, bathrobes, and slippers. Other amenities include free newspapers, free bottled water, and safes.
Guests of Sheraton Tianjin Hotel have access to an indoor pool, a health club, and a sauna. For transportation, you can make use of an airport shuttle (available on request) for CNY 200 per vehicle one way, as well as limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, 2 meeting rooms, and a conference center.
Reviews from Trip Advisor
79% of guests recommend this hotelTotal of 363 reviews