Ginger Trivandrum3.0 out of 5.0
Recent guest reviews
T'vndrum was the last place we're staying at during our 7n8d kerala itinerary. Ginger is little far from the city hustle bustle but has a crowd full because of the locality near the IT HUBs. The buffet breakfast was like a mad thing with so many employees rushing to meet their check-in times in office. So literally we had to either stand in a Q for the table / chair or literally pull it from someone else to be able to have the breakfast. The most chaotic scene was: We had 3 rooms (for family of 8, 2 couples with 1 kid each and one senior citizen couple) reserved. And in spite of having a months' prior advance booking, they offered us 3 different rooms far placed and even on different floors. How can they really do it in spite of doing the adv booking? And while we're literally struggling to get this corrected, right on the nearby desk, they offered 3 consecutive rooms on the same floor almost adjacent to each other. When we inquired as to what's their allotment strategy, they simply said, we do not "Reserve" the rooms and allocated only when u check in based on what is available. This is simply ridiculous and not understandable. Finally after a lot of struggle, they finally allotted us 3 rooms far away from each other but luckily on the same floor. The 3rd room being a smaller one, with 2 separate beds. This is simply not something the family visitors would want. Other than this, the hotel is very very strict about the dinner timings and do not pick up the phone after 9.30 even if it could be something important reqrd from the kitchen (Like asking for some milk for the babies etc). A big No-No to that as well. The rooms are modern and has all the facilities and Ginger is the only place where we saw under the table switches so that easier at nights to switch those off. Another surprise was that being a double occupancy per booking, the bathrooms had only 1 towel. Same thing happened next day after the room was cleaned. Such things are not to be expected where you could go wrong and visitors needs not have to ask for the same again and again. So overall, it was an OK stay at Ginger and since we did not want to carry unpleasant memories back home, we did not escalate the issues much there. But surely, if you are visiting with a family having kids / elderly ppl, do consider again visiting Ginger and try exploring other options before you finalize on it.
Nice experience..., good atmosphere.... Ambiance.... Nice Food both traditional and Continental... Nice Corporate treat... Global communication..... Travel and Site seeing Assistance to various places from Ginger
I have attended "inSIG-2017" at Technopark, Trivandrum, and they have provided accomodation for me & my family in Room -308 at yr "Ginger Hotel" from 24/x morning to 26/x/17 morning and I found your rooms are so clean & yr staffs are very co-operative. Also yr free breakfast is fine.
AC was not working , towels were not clean, it was a corporate plan and they gave me a single room in ground floor, which was noisy and uncomfortable . I will do my best not to go back again. Not recommended.
Since I was provided a room on the ground floor, forget the view, there was no question of privacy once the windows screen is moved. Reception service could be improved. Breakfast menu could be improved.
Effortless courteous food rocks...pleasant staff..secure..travel desk good...good guidance..clean bedsheets...nice staff...nice decor..nice pickup..nice with luggage...walkable...checkout reasonable..phone works
Excellent location for short business trips to technopark - walking distance away from phase 1 entrance. Staff were pleasant and extremely helpful. Rooms are ok. Food, internet and business services were satisfactory.
I reached ginger on one sunday i stayed there one week, during this time i noticed one long thread(Seems to be sticker) was hanging in AC opening, it was hanging in that whole week not even cutting the same. Another thing fan regulator was broken, a/c remote is not working, last major one when u switch on the A/C the whole unit is jerking big noice gives me sleep less night
Very good ambience privacy granted no disturbances service mentality and behaviour of each one staff was very good most of us the location of the hotel was very good .In my view this hotel is very much comfortable for all and my overall rating is 5out of 5
It wasn't that great experience.... Cleanliness was not up to the mark... Facilities very limited.. cost-effectiveness can not be justified.... Location is also an issue... no nearby restaurants and difficult to get the cabs from this place... I booked it in emergency otherwise never have tried Ginger....
Reviews from Trip Advisor
54% of guests recommend this hotelTotal of 258 reviews