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Hotel Zaragoza Tepoztlan

3.0 star property

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Photo gallery for Hotel Zaragoza Tepoztlan

Front of property
Front of property
Free self parking, free valet parking
Terrace/patio
Junior Room | Individually decorated, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle Zaragoza 35B, Barrio Santo Domingo, Tepoztlán, MOR, 62520
  • Place, El Tepozteco National Park
    ‪1 min walk‬
  • Place, Artisan Market of Tepoztlán
    ‪7 min walk‬
  • Place, Experiencia Tepoztlan Language School
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)

Room options

View all photos for Family Room

Family Room | Individually decorated, iron/ironing board, free WiFi, bed sheets

Family Room

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 215 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Individually decorated, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Garden view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Individually decorated, iron/ironing board, free WiFi, bed sheets

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Tepoztlán

Located in Santo Domingo, Hotel Zaragoza Tepoztlan is next to New Tepoztlán Market and Tepoztlán Museum Carlos Pellicer Collection. This 3-star hotel welcomes guests with 15 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • El Tepozteco National Park - 1 min walk - 0.0 miles
  • Tepoztlán Museum Carlos Pellicer Collection - 3 min walk - 0.2 miles
  • Ex-Convent of the Nativity - 3 min walk - 0.2 miles
  • Artisan Market of Tepoztlán - 7 min walk - 0.4 miles
  • Experiencia Tepoztlan Language School - 10 min walk - 0.6 miles

Getting around

  • Benito Juarez International Airport (MEX) - 94 min drive

Restaurants

  • ‪Mercado de Antojitos - ‬4 min walk
  • ‪Terraza 360 - ‬2 min walk
  • ‪El Ciruelo - ‬3 min walk
  • ‪Nixte - ‬5 min walk
  • ‪Cacao El Dulce Sabor De La Naturaleza - ‬5 min walk

About this property

Hotel Zaragoza Tepoztlan

Guests staying at Hotel Zaragoza Tepoztlan enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. A stay here includes free valet parking. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this spa hotel include a banquet hall and a TV in a common area.
Guests can expect free WiFi and 32-inch flat-screen TVs. Bathrooms offer rainfall showers and hair dryers. In-room massages are available, and other amenities include ceiling fans and phones.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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  • Free WiFi
  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for MXN 500.0 per day

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: MXN 500.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property only accepts cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zaragoza Tepoztlan Hotel
Hotel Zaragoza Tepoztlan Tepoztlán
Hotel Zaragoza Tepoztlan Hotel Tepoztlán

Frequently asked questions

Are free cancellation options available at Hotel Zaragoza Tepoztlan?

Hotel Zaragoza Tepoztlan offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Zaragoza Tepoztlan?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Hotel Zaragoza Tepoztlan on Mar 31, 2026 start from $155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel Zaragoza Tepoztlan?

This hotel is situated in Santo Domingo, just steps from New Tepoztlán Market and Tepoztlán Museum Carlos Pellicer Collection, and within a short walk of Artisan Market of Tepoztlán. You'll also find Bajo La Montaña and Ex-Convent of the Nativity less than a mile away.

Is parking available on site at Hotel Zaragoza Tepoztlan?

Yes, valet and self parking are offered for free at the hotel.

Is a spa located at Hotel Zaragoza Tepoztlan?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Swedish massages, reflexology, and aromatherapy.

Does Hotel Zaragoza Tepoztlan feature a casino?

No, Hotel Zaragoza Tepoztlan doesn't have a casino.

Will I find an indoor pool at Hotel Zaragoza Tepoztlan?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Zaragoza Tepoztlan a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and proposal/romance packages.

Does Hotel Zaragoza Tepoztlan have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Zaragoza Tepoztlan have a restaurant with a breakfast menu?

No, Hotel Zaragoza Tepoztlan doesn't have a restaurant that serves breakfast.

Does Hotel Zaragoza Tepoztlan allow pets to stay for free?

No, pets aren't allowed at Hotel Zaragoza Tepoztlan.

Does Hotel Zaragoza Tepoztlan have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel Zaragoza Tepoztlan?

No, there aren't any guestrooms with balconies at Hotel Zaragoza Tepoztlan.

Hotel Zaragoza Tepoztlan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 75 out of 132 reviews
Rating 8 - Good. 39 out of 132 reviews
Rating 6 - Okay. 10 out of 132 reviews
Rating 4 - Poor. 5 out of 132 reviews
Rating 2 - Terrible. 3 out of 132 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Spa was nice and relaxing. The staff did a good job. The only thing is that the water pressure for the shower was inconsistent. Overall a good centric place to stay if the activities are downtown.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and place.
Stayed 1 night in Sep 2025

10/10 Excellent

VALENTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

cesar

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Peaceful place.
Stayed 1 night in Mar 2025

8/10 Good

MONICA KARIME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Daryl, Brooklyn,

Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms, pretty, well-maintained property. Nice staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Eliseo

The hotel is at a walking distance to the main touristic places plus it is clean and organized. Tks
Stayed 2 nights in Jan 2025

8/10 Good

Shawn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Dec 2024

10/10 Excellent

Dirk

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe place. Very close to city center
Stayed 1 night in Dec 2024

10/10 Excellent

Rubén

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo, limpio y con excelente ubicación
Stayed 2 nights in Jun 2024

8/10 Good

Tania

Stayed 1 night in Jul 2023

8/10 Good

Jorge

Stayed 1 night in Jul 2023

10/10 Excellent

MICHELE

Stayed 1 night in Feb 2023

10/10 Excellent

JAVIER

Stayed 1 night in Feb 2023

6/10 Okay

James

Stayed 1 night in Nov 2022

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful layout on a really quiet block near the center. I booked quickly so I did not get a chance to read about the property. First of all, they are a cash only property. Second, they have a list of house rules. Neither issue was a problem for us.
Stayed 1 night in Jul 2022

10/10 Excellent

ARMANDO

Stayed 2 nights in May 2022

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, el personal súper amigable y servicial. Los cuarto limpios
Stayed 1 night in Dec 2021

8/10 Good

Wilfrido, Edina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Big problem ya that they demand payment in cash, for the stay and for any food eaten at their restaurant. No toiletries, just some soap from a small pump at the shower and sink.
Stayed 2 nights in Mar 2022

10/10 Excellent

Nicholas, Atlanta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent locatiin. The staff was very friendly and helpful. The hotel was very nice. Please be aware that the hotel is cash only. Fortunately there is a bank one block away.
Stayed 2 nights in Mar 2022

6/10 Okay

Verified traveler

Stayed 1 night in Jan 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The staff is very friendly and helpful. The property is overall ok and location is pretty good
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Good value for money and a pleasant stay
Stayed 1 night in Oct 2021

4/10 Poor

CarlosRamirez, Pittsburgh

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel facilities are ok, just they are not clear in the way the charge extra fees, they charged for Extra person in a room which is perfectly understandable, but for a small bed which we asked because the beds were to small and my brother is overweight, they put a bed but they charged like completely another person The American breakfast is really limited, literally they put 5 little pieces of papaya or whatever fruit they got, and the bread is limited as well, one per person but there is not choice to choose, is whatever the have.
Stayed 3 nights in Nov 2020

4/10 Poor

RMS

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing. Staff comes in at 8:00 am and leaves at 9:00 pm. No A/C No parking space, dirty pool... Just Awful!!!
Stayed 3 nights in Mar 2020