See all properties

Hotel Zaragoza Tepoztlan

Property class: 3

Choose dates to view prices

Photo gallery for Hotel Zaragoza Tepoztlan

A pool area with lounge chairs, a swimming pool with a turtle design, and a building with balconies and potted plants.
A spacious living area with a wooden floor, a brown sofa, a red armchair, and a large potted plant.
A hotel with a reception area, multiple balconies, and a brick facade.
A four-poster bed with a canopy, a sofa, a small table, and a nightstand in a room with brick walls and wooden beams.
A brick archway leading to a pool area with a well-maintained lawn and potted plants.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle Zaragoza 35B, Barrio Santo Domingo, Tepoztlán, MOR, 62520
  • Place, El Tepozteco National Park
    ‪1 min walk‬
  • Place, New Tepoztlán Market
    ‪3 min walk‬
  • Place, Artisan Market of Tepoztlán
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪130 min drive‬

Room options

View all photos for Family Room

A hotel room with two wooden beds, a wooden chair, a ceiling fan, and a window with curtains.

Family Room

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room

A hotel room with a bed, a television mounted on the wall, a wooden dresser, and a small window.

Standard Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

A hotel room with a bed, a desk, two chairs, a ceiling fan, and a wooden headboard.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Tepoztlán

Located in Santo Domingo, Hotel Zaragoza Tepoztlan is next to New Tepoztlán Market and Tepoztlán Museum Carlos Pellicer Collection. This 3-star hotel welcomes guests with 15 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • El Tepozteco National Park - 1 min walk - 0.0 miles
  • New Tepoztlán Market - 3 min walk - 0.2 miles
  • Tepoztlán Museum Carlos Pellicer Collection - 5 min walk - 0.3 miles
  • Artisan Market of Tepoztlán - 9 min walk - 0.5 miles
  • Experiencia Tepoztlan Language School - 12 min walk - 0.7 miles

Getting around

  • Benito Juarez International Airport (MEX) - 94 min drive

Restaurants

  • ‪Terraza 360 - ‬2 min walk
  • ‪El Ciruelo - ‬3 min walk
  • ‪El Mirador De Tepoz - ‬3 min walk
  • ‪La Cueva - ‬5 min walk
  • ‪Nixte - ‬5 min walk

About this property

Hotel Zaragoza Tepoztlan

Guests staying at Hotel Zaragoza Tepoztlan enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. A stay here includes free valet parking. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and tours or tickets. Other amenities at this spa hotel include a banquet hall and a TV in a common area.
Guests can expect free WiFi and 32-inch flat-screen TVs. Bathrooms offer rainfall showers and hair dryers. In-room massages are available, and other amenities include ceiling fans and phones.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

A bedroom with a bed, a TV, a sofa, and a balcony with a view of mountains.
Casa Ehua Hotel Galería
Tepoztlán
  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 115 reviews
$102 nightly
The price is $122
Oct 8 - Oct 9
Total with taxes and fees
Casa Ehua Hotel Galería

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from August 17 2026 to December 31 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for MXN 500.0 per day

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: MXN 500.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property only accepts cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zaragoza Tepoztlan Hotel
Hotel Zaragoza Tepoztlan Tepoztlán
Hotel Zaragoza Tepoztlan Hotel Tepoztlán

Frequently asked questions

Are free cancellation options available at Hotel Zaragoza Tepoztlan?

Hotel Zaragoza Tepoztlan offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see close to Hotel Zaragoza Tepoztlan?

This hotel is situated in Santo Domingo, just steps from New Tepoztlán Market and Tepoztlán Museum Carlos Pellicer Collection, and within a short walk of Artisan Market of Tepoztlán. You'll also find Bajo La Montaña and Ex-Convent of the Nativity less than a mile away.

Is parking available on site at Hotel Zaragoza Tepoztlan?

Yes, valet and self parking are offered for free at the hotel.

Is a spa located at Hotel Zaragoza Tepoztlan?

There is a full-service spa available for guests to enjoy and services include Swedish massages, deep-tissue massages, reflexology, and aromatherapy.

Does Hotel Zaragoza Tepoztlan feature a casino?

No, Hotel Zaragoza Tepoztlan doesn't have a casino.

Will I find an indoor pool at Hotel Zaragoza Tepoztlan?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Does Hotel Zaragoza Tepoztlan have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Zaragoza Tepoztlan have a restaurant with a breakfast menu?

No, Hotel Zaragoza Tepoztlan doesn't have a restaurant that serves breakfast.

Does Hotel Zaragoza Tepoztlan allow pets to stay for free?

No, pets aren't allowed at Hotel Zaragoza Tepoztlan.

Does Hotel Zaragoza Tepoztlan have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Hotel Zaragoza Tepoztlan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 82 out of 143 reviews
Rating 8 - Good. 41 out of 143 reviews
Rating 6 - Okay. 11 out of 143 reviews
Rating 4 - Poor. 6 out of 143 reviews
Rating 2 - Terrible. 3 out of 143 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and place.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Peaceful place.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe place. Very close to city center
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms, pretty, well-maintained property. Nice staff.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The Spa was nice and relaxing. The staff did a good job. The only thing is that the water pressure for the shower was inconsistent. Overall a good centric place to stay if the activities are downtown.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

The hotel is at a walking distance to the main touristic places plus it is clean and organized. Tks
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful layout on a really quiet block near the center. I booked quickly so I did not get a chance to read about the property. First of all, they are a cash only property. Second, they have a list of house rules. Neither issue was a problem for us.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención fue excelente, las instalaciones limpias y agradables, la alberca agusto. Nos gustó mucho la estancia, la ubicación cerca del centro igual muy bien. Gracias!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la limpieza en las instalaciones y de la habitación, la alberca con agua templada la disfrutamos mucho y el servicio del personal excelente. Sugerencia Podrían mejorar en cuanto a la presión del agua de la regadera del baño, pero en general todo bien 😎 Sin duda regresaremos!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio del personal, atención al cliente y habitaciones Muy agradable la estancia ☺️
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación con respecto a la cercanía al centro de Tepoztlán, El personal muy atento
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien y muy amable el personal
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con buena ubicación cerca del centro, la habitación amplia, cómoda y muy limpia. La alberca no muy grande pero limpia y climatizada. El personal amable. En general todo muy bien.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Alberca climatizada, muy limpia
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el servicio muy bien, los cuartos y la piscina limpia y el personal fue amable todo el tiempo
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien, situado limpio pero básico
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable, limpieza impecable, todo perfecto y muy comodo
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
bien en general
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente, la habitación súper amplia, todo limpio. Recomendable al 100%
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Estancia de lo peor
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
Lo uno que no me gustó es que no había más cobijas en el cuarto y en esta época baja mucho la temperatura en Tepoz y tuve mucho frío en la noche.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cobran 100 la hora en caso que gustes dejar el carro y no se puede tomar dentro de los cuartos
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general está bien, solo que el agua de la regadera es muy poca y tarda en salir el agua caliente
Stayed 2 nights in Nov 2025