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Hotel Palmas Teotihuacan

3.0 star property
Hotel with free parking, 6-minute walk to Divino Redentor Cathedral

Choose dates to view prices

Photo gallery for Hotel Palmas Teotihuacan

Fountain
Fountain
Reception
Family Cabin, 2 Bedrooms, Non Smoking, Garden View | Private kitchen
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
3 Cda. López Mateos Teotihuacan Centro, Teotihuacan, MEX, 55800
  • Place, Divino Redentor Cathedral
    ‪5 min walk‬
  • Place, Teotihuacan Archaeological Site
    ‪9 min drive‬
  • Place, Palacio de Atetelco
    ‪11 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪41 min drive‬

Room options

View all photos for Family Cabin, 2 Bedrooms, Garden View

Family Cabin, 2 Bedrooms, Garden View | View from room

Family Cabin, 2 Bedrooms, Garden View

  • 689 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Queen Beds

View all photos for Classic Room

Classic Room | Down comforters, individually decorated, individually furnished

Classic Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Cabin, 2 Bedrooms, Non Smoking, Garden View

Family Cabin, 2 Bedrooms, Non Smoking, Garden View | Down comforters, individually decorated, individually furnished

Family Cabin, 2 Bedrooms, Non Smoking, Garden View

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Basic Double Room, 2 Queen Beds, Balcony, Garden View

Basic Double Room, 2 Queen Beds, Balcony, Garden View | Down comforters, individually decorated, individually furnished

Basic Double Room, 2 Queen Beds, Balcony, Garden View

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Teotihuacan

Located in Teotihuacan Centro within a short walk of Divino Redentor Cathedral, Hotel Palmas Teotihuacan is within a mile (2 km) of other popular sights such as Calzada de los Muertos. This 14-room, 3-star hotel has conveniences like free in-room WiFi, free self parking, and a conference center.

What's nearby

  • Divino Redentor Cathedral - 5 min walk - 0.3 miles
  • Teotihuacan Archaeological Site - 9 min drive - 2.4 miles
  • Palacio de Atetelco - 11 min drive - 1.4 miles
  • Pyramid of the Moon - 17 min drive - 2.8 miles
  • Pyramid of the Sun - 19 min drive - 2.6 miles

Getting around

  • Benito Juarez International Airport (MEX) - 59 min drive

Restaurants

  • ‪Don Mincho pizzas - ‬5 min walk
  • ‪Fonda "Los Compadres - ‬8 min walk
  • ‪Casa Antigua - ‬7 min walk
  • ‪Chocolate Macondo - ‬5 min walk
  • ‪Kfc Teotihuacán - ‬6 min walk

About this property

Hotel Palmas Teotihuacan

Hotel with free parking, 6-minute walk to Divino Redentor Cathedral
Guests of Hotel Palmas Teotihuacan enjoy access to free WiFi in public areas, meeting rooms, and a conference center. If you decide to drive, there's free parking. Front-desk staff can assist with luggage storage and concierge services. Additional amenities include a business center, an arcade/game room, and a terrace.
32-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer rainfall showers and free toiletries. Private yards and wardrobes or closets are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: MXN 135 to 215 for adults and MXN 90 to 165 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

More

  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 15 percent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 3 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MXN 250.0 per day

Property payment types

Important information

Fees

  • Deposit is payable by PayPal and is due within 72 hours of booking the reservation.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 135 to 215 for adults, and MXN 90 to 165 for children
  • Rollaway bed fee: MXN 250.0 per day
  • Bed sheets fee: MXN 150 per bed, per night (or guests may bring their own)
  • Credit card charges are subject to a surcharge of 15 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPal
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: noon—-1:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: PayPal.
  • Parties and events are allowed on site.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There is limited hot water on site.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is permitted at Hotel Palmas Teotihuacan.
  • There are no elevators.

Property is also known as

HOTEL PALMAS TEOTIHUACAN Hotel
HOTEL PALMAS TEOTIHUACAN Teotihuacan
HOTEL PALMAS TEOTIHUACAN Hotel Teotihuacan

Frequently asked questions

What can I see near Hotel Palmas Teotihuacan?

This hotel is situated in Teotihuacan Centro, close to Calzada de los Muertos, Teotihuacan Archaeological Site, and Pyramid of the Sun. You'll also find Pyramid of the Moon and Animal Kingdom Theme Park within a short drive.

Is there parking available at Hotel Palmas Teotihuacan?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel Palmas Teotihuacan have a casino on the premises?

No, Hotel Palmas Teotihuacan doesn't have a casino.

Is there an indoor pool at Hotel Palmas Teotihuacan?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Palmas Teotihuacan?

Couples staying at this hotel will appreciate amenities like a down comforter and a rainfall showerhead as well as a bar.

Are there hot tubs at Hotel Palmas Teotihuacan?

No, this hotel doesn't have a spa tub.

Does Hotel Palmas Teotihuacan have a restaurant with a breakfast menu?

Yes, Hotel Palmas Teotihuacan serves a cooked-to-order breakfast on weekday mornings for a surcharge from its restaurant.

Does Hotel Palmas Teotihuacan allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Palmas Teotihuacan.

Are there connecting rooms at Hotel Palmas Teotihuacan?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hotel Palmas Teotihuacan?

The closest major airport to Hotel Palmas Teotihuacan is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is 24.5 mi away (44 minutes by car). Another top airport is Benito Juarez International Airport (MEX), which is around 22.1 mi away.

Are there rooms with balconies that I can book at Hotel Palmas Teotihuacan?

No, there aren't any guestrooms with balconies at Hotel Palmas Teotihuacan.

Reviews

Hotel Palmas Teotihuacan Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 15 out of 24 reviews
Rating 8 - Good. 8 out of 24 reviews
Rating 6 - Okay. 0 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

Reviews

10/10 Excellent

Roberta, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people, great restaurant
Stayed 1 night in Jun 2025

10/10 Excellent

ALMA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly and helpful in anything we need. The only downfall was that we had a clean towel still stained with makeup from previous wash or perhaps previous visit,made us think it was dirty for us.
Stayed 1 night in Jan 2025

8/10 Good

Kloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho mi estadía en este hotel. todo el staff es muy amigable y respetuoso, y que va, las camas son deliciosas, dormí increiblemente bien. está a unos 5 minutos caminando del centro lo cual para mi fue genial por qur no vine en auto solo hay dos quejas principales que podrían traer esta calificación a un 5, y es que, 1. desde mi cuarto, no me salía la opción de internet que el recepcionista dijo que podia usar (esta pegado el nombre de la red en el cuarto pero no me salían)... no lo necesitaba demasiado por que no estaba en el hotel la mayoria del tiempo, pero definitivamente veo como puede ser más inconveniente para otros. la otra es que considero que el buffet estaba un poco caro. si entiendo que pueden venir personas a comer desde afuera, y que ese precio si está justo, pero para los huespedes, es bastante dinero. en general, muy buena experiencia
Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

10/10 Excellent

Gerhard, Germany

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The property is very well kept and the hosts are very friendly and helpful. I was in need of medical treatment and ask the owner if he knows a Dr. Without hesitation he offered to drive to a Dr. This is more then anyone can ask for.
Stayed 1 night in Feb 2020

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent place to relax and enjoy site seeing. Will use them again. Very clean and friendly host
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar

Lugar muy agradable y excelente relación precio calidad.
Stayed 1 night in Jun 2025

10/10 Excellent

Hiram Winston, MEXICO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente espacio para fin de semana! Con gusto regresamos
Stayed 1 night in Mar 2025

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visita SJ Teotihuacan

Buena opción sencilla para hacer una visita a la zona de pirámides Teotihuacan
Stayed 1 night in Dec 2024

10/10 Excellent

Mariza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sebastien

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, nice room, wonderful personnel, but accessibility to reception and housekeeping a bit difficult. Restaurant personnel were helpful to compensate.
Stayed 1 night in Aug 2024

8/10 Good

Erika

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Concepcion

Stayed 1 night in May 2024

8/10 Good

alma rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones son muy pequeñas
Stayed 1 night in May 2024

8/10 Good

Pablo

Stayed 2 nights in Apr 2024

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y co
Stayed 1 night in Jul 2023

8/10 Good

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su fuente
Stayed 1 night in Feb 2023

8/10 Good

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno hotel

Nos dieron la habitacion No 14 y el espacio de la regadera del baño es pequeño ademas de que su diseño es algo incomodo. Por lo demas es bueno este hotel aunque la relacion precio/calidad no es tan alta; siento que es caro en compaacion con la calidad del hotel y sus servicios
Stayed 1 night in Jun 2022

10/10 Excellent

Rosney Alfaro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

JOSE MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Que hice mi reserva y resulta q al llegar no aceptaban a mis perrehijos y en internet aparece q si y llame y m dijeron q no había problema q los llevara de todo lo demás es un buen hotel y muy limpio
Stayed 1 night in Nov 2019

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