Holiday Inn Tbilisi4.0 out of 5.0
Recent guest reviews
Came for a long weekend and couldnt ask for more in terms of guest services!! Attentiveness, sincerity and care. Breakfast buffet is heavenly with huge selection of food and beverages - no further meals needed once breakfast is taken. Thank you to the lovely breakfast coffee service from the young lady (short blonde hair), always with a warm smile to kick start our day (sorry, we didnt get her name). The bar on the first floor is totally relaxing. Abi the bar man is welcoming, great with the drinks, just what one wants in a barman after a day of sightseeing! Thank you! Front desk team is equally awesome with their knowledge of must see places in Tbilisi. All in all, enjoyable holiday made better by the staff. Thank you!!!! 💕💕
The Holiday inn Tbilisi is located conveniently in city. rooms are well positioned for city view from full size window. room is large enough even if you select standard room. staff is very cordial, reception try to provide as much information during check in. restaurant at ground floor, good furnishing. verity of food offers was bit limited. welcome if include more options on vegetarian menu. overall very good experience
Reception, room service, restaurant, security, the lounge and the spa. I stayed 7 nights and met a lot of this hotel’s staff and they made my stay perfect. Thank you all. Breakfast covered all the basics and more. Ate at the restaurant. very good tasting dishes.
It was the first time I came to Holiday Inn Tbilisi hotel, I recently spent 4 nights (27-31 October 2017) and it was a memorable stay.I have to say that I have never encountered a hotel in which every single member of staff is genuinely interested in making your stay as wonderful as possible. A truly wonderful stay and I will have very fond memories for the time spent there.A definite must for anyone going to Tbilisi. (special appreciation for Ms. NINO at the lounge, Mr. Misha and Ms. Mariam at the reception) Regards, Michel
Beautiful hotel with crowded but central location, which is convincente for a lot of ppl. But they should not take an orientation only for the customers of Casino. No netter how hard the sales will try, reputation is doing all. To serve its an art, and you should know how to do it. Once the customer feels they were given a look to criticize you.. oi come on.. place is full of hotels to go. And in fact that's how u lost customer. Probably kind recommendation could be from me to spend more afford and train staff in customer service. 3* only coz of appearance of the hotel
I recently spent six nights at the Holiday Inn Tbilisi (17-23 October 2017). Frankly my previous experiences with Holiday Inn in the US have been mediocre. While the hotel is not flashy in Tbilisi it is extremely comfortable and well run. The room was large and well appointed. Great view over the city with ceiling to floor windows. The morning breakfast buffet which went on from 7-11 weekdays and until noon on the weekend was excellent. I must add, that this hotel had the best hamburger I have ever had. it was superb. Spa services were top notch based on the great massage I had at half the usual cost. What really set this hotel apart, was the staff. Knowledgeable, helpful, and professional throughout. For example, when I mentioned that the safe in my room had been left in the locked position, the receptionist immediately understood and promised to have it fixed. When I returned to the room later that day it was done. Further, a follow up phone cal to check that it had been done was made to me. Keeping track of the details. That is what really sets this hotel apart. Not sure why it doesn't have a higher rating on Booking, etc., but my experience was extremely positive.
Enjoyed our stay at this hotel that was booked by our tour operator.Room was average size and the beds were extremely comfortable. Breakfast was better than expected for a Holiday Inn property. A very good choice for this city.
I'm really disappointed in the customer service at this Holiday Inn. I'm an Elite Rewards Member. I arrived one hour before the contracted rate of 50% of a night (at 4:30am) after over 24 hours of traveling. They would not make an exception for the 1 hour despite my membership level. Good customer service is what makes me go back to a hotel. In this case, I will not be returning, especially given the many other hotel options in Tbilisi.
Just checked out again, following another excellent 5 night business stay. Everything about this hotel is high class. Particularly the efficient reception staff and the breakfast service team. Since my last visit the lounge bar on the 1st level is now 100% non smoking, which is good. The rooms a very nice and kept clean on a daily basis by house keeping. Getting around the city is easy, and it's an easy walk for the hotel to places such as the flea market, old town, Tbilisi Cathedral, Ariel car, sulphurs bast, freedom square, in short you can see a lot of Tbilisi when walking, but BE careful crossing roads.
Hated leaving because I know that wherever else I stay it will be difficult to match the welcome, quality and friendliness I received here. I stayed with my son supporting Republic of Ireland in football. Best Holiday Inn we have ever stayed at and we have stayed at a lot. Staff went way beyond just doing their job and made us feel so welcome. Great they had their own car service which meant they offered to get Guests to anywhere quickly and safely. Reception staff made us feel we were more than mere guests in Holiday Inn, they said we are guests in Tblisi. Bar Staff were excellent including late into the night with signing Irish fans after the game. Breakfast was excellent with lots of staff looking after guests. We used the pool and it was clean and well looked after. Next time in Tblisi I will be returning here.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Located in Saburtalo within 2 miles (3 km) of Tbilisi Opera and Ballet Theatre, Holiday Inn Tbilisi is within a few miles (5 km) of other popular sights such as Freedom Square. This 270-room, 4-star hotel has a restaurant along with conveniences like a casino and an outdoor pool. Located centrally in Tbilisi, it's also close to Metekhi Church and Narikala Fortress.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 7 AM to 11 AM.
Holiday Inn Tbilisi's 270 rooms are air-conditioned and provide refrigerators, minibars, and coffee makers. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free newspapers, free bottled water, and laptop-compatible safes.
Guests of Holiday Inn Tbilisi enjoy a casino, an outdoor pool, and a fitness center. You can take advantage of free parking, along with an airport shuttle for a fee (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, 5 meeting rooms, and a conference center.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 647 reviews