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Crystal Palace Hotel

3.0 star property

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Photo gallery for Crystal Palace Hotel

Hallway
Check-in/check-out kiosk
Frette Italian sheets, down comforters, pillowtop beds, desk
Front of property
Frette Italian sheets, down comforters, pillowtop beds, desk

Reviews

5.8 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry

Explore the area

View in a map
10 Alexander Tsurtsumia Street, Tbilisi, 0103
  • Place, Holy Trinity Cathedral of Tbilisi
    ‪13 min walk‬
  • Place, Chreli Abano Sulphur Bath and Spa
    ‪16 min walk‬
  • Place, Shardeni Street
    ‪17 min walk‬
  • Airport, Tbilisi (TBS-Tbilisi Intl.)
    ‪16 min drive‬

Room options

View all photos for Single Room

Single Room | Frette Italian sheets, down comforters, pillowtop beds, desk

Single Room

  • 204 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

Standard Room | Frette Italian sheets, down comforters, pillowtop beds, desk

Standard Room

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Tbilisi

Located in Old Tbilisi, Crystal Palace Hotel is a leisurely stroll from sights such as Holy Trinity Cathedral of Tbilisi and Metekhi Church. This 3-star hotel has 14 rooms and welcomes guests with 24-hour room service, free in-room WiFi, and free self parking.

What's nearby

  • Holy Trinity Cathedral of Tbilisi - 13 min walk - 0.7 miles
  • Chreli Abano Sulphur Bath and Spa - 16 min walk - 0.9 miles
  • Shardeni Street - 17 min walk - 0.9 miles
  • Bridge of Peace - 17 min walk - 0.9 miles
  • Freedom Square - 2 min drive - 1.1 miles

Getting around

  • Avlabari Station - 9 min walk
  • Tbilisi Central Station - 16 min drive
  • Tbilisi Intl. Airport (TBS) - 13 min drive

Restaurants

  • ‪Khedi Restaurant - ‬5 min walk
  • ‪Umfaris - ‬12 min walk
  • ‪Kopala Terrace Bar - ‬12 min walk
  • ‪Golden Tulip Design Tbilisi - ‬9 min walk
  • ‪ATI restaurant - ‬9 min walk

About this property

Crystal Palace Hotel

Guests of Crystal Palace Hotel enjoy features like a nightclub, free WiFi in public areas, and express check-in. You can take advantage of free parking, along with an airport shuttle (available on request) for GEL 80 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this ski hotel include a garden and a reception hall.
Guests can expect to find free WiFi and TVs with satellite channels. Pillowtop beds sport Frette Italian sheets and down comforters, and bathrooms offer free toiletries and slippers. In-room massages are available, and other amenities include free local calls and desks. Housekeeping is available once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available 8:00 AM to 11:00 AM for a fee
  • Free daily manager's reception

Things to do

  • Nightclub

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GEL 50

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property will be closed from October 27 2023 to October 26 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GEL 60 per pet, per day
  • 1 total pets
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GEL 15.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: GEL 80 per vehicle (roundtrip)
  • Pet fee: GEL 60 per pet, per day
  • Late check-out fee: GEL 50 (subject to availability)
  • Rollaway bed fee: GEL 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
  • Check-out: noon
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Crystal Palace Hotel Tbilisi
Crystal Palace Tbilisi
Crystal Palace Hotel Hotel
Crystal Palace Hotel Tbilisi
Crystal Palace Hotel Hotel Tbilisi

Frequently asked questions

Is free cancellation available at Crystal Palace Hotel?

Crystal Palace Hotel offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What can I see close to Crystal Palace Hotel?

This hotel is situated in Old Tbilisi within a short 14-minute walk of Metekhi Church and also 18 minutes on foot from Bridge of Peace. You'll also find Shardeni Street and Chreli Abano Sulphur Bath and Spa less than a mile away.

Will I be able to park at Crystal Palace Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Crystal Palace Hotel have a casino on the premises?

No, Crystal Palace Hotel doesn't have a casino.

Will I find an indoor pool at Crystal Palace Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Crystal Palace Hotel?

Amenities that appeal to couples at this hotel include in-room massages, a pillowtop mattress, and around-the-clock room service.

Are there hot tubs at Crystal Palace Hotel?

No, this hotel doesn't have a spa tub.

Does Crystal Palace Hotel have a restaurant with a breakfast menu?

Crystal Palace Hotel offers breakfast each morning for a surcharge though there is no restaurant.

Will Crystal Palace Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Crystal Palace Hotel for a fee of GEL 60 per pet, per day.

Does Crystal Palace Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Crystal Palace Hotel?

The closest major airport to Crystal Palace Hotel is Tbilisi Intl. Airport (TBS), which is 8.6 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Crystal Palace Hotel?

Yes, some guestrooms at Crystal Palace Hotel offer a balcony.

Crystal Palace Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 3 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 4 out of 14 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

10/10

Amenities

5.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Abbas

Liked: Cleanliness
Excellent and cheap 👌
Stayed 5 nights in Sep 2023

10/10 Excellent

Asif

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very close to all services we required and Mr. Kakha is excellent supportive and friendly person, He came to pick us from Airport as we requested him.
Stayed 1 night in Apr 2022

8/10 Good

Murman

Stayed 1 night in Nov 2021

10/10 Excellent

Leah, Kuwait

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner is so amazing person we had a bad experience from the boarder but he never never left us he done alots of help.the hotel is different now lots of changes actually.i will totally recommend to others..
Stayed 4 nights in Feb 2020

6/10 Okay

Nenad

Stayed 4 nights in Oct 2017

2/10 Terrible

Tarek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast not good, the bed sheet are dirty they didn't change them only after many requests. no toileters in bathroom, no place to arrange our things. No light in the room only two lamps working from 10 lamps.

4/10 Poor

scottie, scotland

Disliked: Property conditions & facilities

Budget hotel out of city centre

Hotel is a 45minute walk from the old town centre on a busy road at the edge of a roundabout. Our room was simplify furnished with a wet room en suite. The room had a four bar electrical socket for UK plugs which had been bare wired into the two pin socket which is a fire hazard. There were no towels in the room but on request one bath towel and a handtowel were provided for two occupants to share. There are no dining facilities so the buffet breakfast was delivered to your room. It consisted of bread, ham,cheese and biscuits, 2 pieces of each per person along with a Luke warm cup of black coffee or black tea. No milk available. There is no bar but bottles of water or beer can be bought from reception. There are no other facilities at the hotel. The receptionist is helpful and can order a local taxi for you though this costs four times more than flagging a taxi on the street.

2/10 Terrible

Eyup

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

Room smelled terrible and the bed felt very dirty and uncomfortable. Left after one night and found a different hotel.
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Teleurstellend

Het hotel was overboekt. We hebben eerst een andere (mindere) kamer gekregen. De airco was kapot, kon hier maar op 1 stand, veel te heet. De kraan van de douche hing half uit de muur. De badkamer was niet schoon, veel haar in de douche. Moesten zelf om nieuw toiletpapier vragen. Het ontbijt was op de kamer, alleen koffie met koek of thee met brood (2 oude witte sneetjes). Komen we 's avonds laat terug op de kamer, stond de ontbijtboel er nog. Geen bedden opgemaakt, niet schoon gemaakt. Na twee dagen gelukkig wel de goede kamer gekregen. Er heeft helemaal geen schoonmaak van de kamers plaats gevonden, geen bedden opgemaakt, geen schone handdoeken gebracht (ook al lagen ze op de grond midden in de kamer. Ontbijt is wel opgehaald omdat we daar om hadden gevraagd. Dit hotel is zeker geen aanrader!!

6/10 Okay

Tse, 名古屋市

観光地から少し遠いホテル

第一印象は、有名な観光地から少し離れている気がした。スタッフの対応は良くないと思ったが、部屋が広くて、設備が良い。

2/10 Terrible

johan, zaanstreek

Disliked: Cleanliness, property conditions & facilities, room comfort
het hotel staat ver buiten het centrum op een zeer slechte locatie . het koste veel moeite om een taxi te vinden die me er heen wilde brengen en het wist te vinden. bij aankomst werd me zeer vriendelijk verteld dat het hotel overboekt was en er geen kamer leeg was op de reservering staat ...deze boeking kan niet gerestitueerd , geannuleerd of gewijzigd worden. blijkbaar toch wel , na een half uur wachten werd ik door 2 niet nederlands of engels sprekende mannen naar een ander hotel gebracht. BEST HOTEL tsurtsumia str 10 daar was een spanjaard die het zelfde was overkomen.

6/10 Okay

ひらはら, K

エクスペディアの地図が間違ってるホテル！

ホテルと確認を取り、大至急エクスペディアの地図を訂正してください。 本来ならかなり分かりやすい場所にあるこのホテル、地図が間違っているために、ホテルにたどり着くのが大変でした。 部屋はまあまあ清潔でしたが、シャワーの水圧に難ありですね。お湯は出ました。 朝食は簡単な物ではありますが、わざわざ部屋に運んできてくれます。ありがたい。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

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