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Hotel Fénix

3.0 star property

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Photo gallery for Hotel Fénix

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Restaurant
Property amenity
Terrace/patio
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
4a. Avenida. Norte 19, Centro, Tapachula, CHIS, 30700
  • Place, Miguel Hidalgo Central Park
    ‪2 min walk‬
  • Place, Archaeological Museum of Soconusco
    ‪2 min walk‬
  • Place, Bicentennial Park
    ‪6 min walk‬
  • Airport, Tapachula, Chiapas (TAP-Tapachula Intl.)
    ‪39 min drive‬

Room options

View all photos for Double Room Standard

Down comforters, in-room safe, desk, blackout drapes

Double Room Standard

  • Sleeps 4
  • Free WiFi

View all photos for Superior Room, 2 Double Beds

Down comforters, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds

  • Sleeps 4
  • Free WiFi

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Down comforters, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | Down comforters, in-room safe, desk, blackout drapes

Superior Room

9.2 out of 10
Wonderful
(5 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room Standard

Down comforters, in-room safe, desk, blackout drapes

Room Standard

  • 215 sq ft
  • Sleeps 2
  • Free WiFi

About the neighborhood

Tapachula

Hotel Fénix places you next to Miguel Hidalgo Central Park and Archaeological Museum of Soconusco. This 3-star hotel has 46 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Miguel Hidalgo Central Park - 2 min walk - 0.1 miles
  • Archaeological Museum of Soconusco - 2 min walk - 0.1 miles
  • Bicentennial Park - 6 min walk - 0.4 miles
  • Plaza Cristal Shopping Center - 5 min drive - 1.4 miles
  • Centro Comercial AlaÏa Tapachula - 6 min drive - 1.6 miles

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.) - 26 min drive

Restaurants

  • ‪El Carboncito - ‬4 min walk
  • ‪Tortas La Reyna - ‬2 min walk
  • ‪La Parrilla - ‬3 min walk
  • ‪Gramlich Café Terraza - ‬1 min walk
  • ‪Cockteles El Gordo - ‬2 min walk

About this property

Hotel Fénix

Guests of Hotel Fénix enjoy access to free WiFi in public areas, a 24-hour business center, and a meeting room. If you plan to drive, free parking is available. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include laundry facilities, a banquet hall, and a garden.
Guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer free toiletries. Ceiling fans, safes, and phones are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1953
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

The host will greet guests on arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Fénix Tapachula
Fénix Tapachula
Hotel Fénix Hotel
Hotel Fénix Tapachula
Hotel Fénix Hotel Tapachula

Frequently asked questions

Is a free cancellation option available at Hotel Fénix?

Hotel Fénix provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Fénix?

As of Jun 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Fénix on Jun 24, 2026 start from $46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Fénix?

This hotel is located in Tapachula, just steps from Miguel Hidalgo Central Park and Archaeological Museum of Soconusco, and within a short walk of Bicentennial Park. You'll also find Plaza Cristal Shopping Center and Plaza Paseo Las Hortensias within a short drive.

Is parking available on site at Hotel Fénix?

Yes, self parking is offered for free at the hotel.

Does Hotel Fénix feature a casino on the premises?

No, Hotel Fénix doesn't have a casino.

Will I find an indoor pool at Hotel Fénix?

No, there is no indoor pool at this hotel.

Is Hotel Fénix good for couples?

Couples staying at this hotel will appreciate amenities like a down comforter as well as a restaurant and a bar/lounge.

Are there hot tubs at Hotel Fénix?

No, this hotel doesn't have a spa tub.

Does Hotel Fénix have a restaurant that serves breakfast?

No, Hotel Fénix doesn't have a restaurant that serves breakfast.

Will Hotel Fénix allow pets to stay free of charge?

No, pets aren't allowed at Hotel Fénix.

Are there connecting rooms at Hotel Fénix?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Fénix?

The closest major airport to Hotel Fénix is Tapachula, Chiapas (TAP-Tapachula Intl.), which is 11.1 mi away (26 minutes by car). Another top airport is Coatepeque Airport (CTF), which is around 29.7 mi away.

Are there rooms with balconies that I can book at Hotel Fénix?

No, you won't find guestrooms with balconies at Hotel Fénix.

Hotel Fénix Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 146 out of 246 reviews
Rating 8 - Good. 61 out of 246 reviews
Rating 6 - Okay. 22 out of 246 reviews
Rating 4 - Poor. 9 out of 246 reviews
Rating 2 - Terrible. 8 out of 246 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were all clean, the staff were all friendly and helpful
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the beds very comfortable. Staff were all friendly and helpful
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
clean room nice bed exelent location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Trudy

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed this nice hotel in the centre of town. It had nice decor with plants around a courtyard. It was very clean and had air-conditioning. The restaurant was very nice and had reasonable prices.
The square in Tapachula
Stayed 1 night in Jan 2026
Verified

8/10 Good

Nicacio Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and place thanks we will be back .
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Nicacio Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son loves this place .nice and clean and the people are nice .
Stayed 1 night in Dec 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite comfortable stay. It’s a no frills hotel. The staff is always very friendly.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rony

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good stay nice place and area. Quiet
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ma Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the facility, very clean, lots of green áreas, central to the many places , breakfast is great and staff is very nice.
Stayed 1 night in May 2024
Verified

2/10 Terrible

Raphael

Disliked: Cleanliness, amenities, property conditions & facilities
Light on the roon os terrible, too noisy the air conditioner, breakfast terrible
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Torsten

Liked: Cleanliness, staff & service, amenities
Bra
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

ISMAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around good experience!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Nicacio Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable .thanks
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Kenyer Manuel

Good
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Osdany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful experience good service
Stayed 7 nights in Oct 2023
Verified

10/10 Excellent

leon

Liked: Staff & service, property conditions & facilities
Great service
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean with many plants which I like.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Jendi

From the outside was clean and nice! But the inside they had cockrouches!😖 Bed weren’t comfy!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Fatehbir Singh

Liked: Cleanliness, staff & service, property conditions & facilities
everything is good and perfect
Stayed 1 night in Mar 2024
Verified

4/10 Poor

Rafael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
parking Lot pool of water
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Amilcar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property, so don’t expect shiny and new. It is clean, safe, and quiet. The staff are very friendly and helpful.
Stayed 1 night in Jul 2024