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Hotel Fénix

3.0 star property

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Photo gallery for Hotel Fénix

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Property amenity
Lobby
Terrace/patio
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
4a. Avenida. Norte 19, Centro, Tapachula, CHIS, 30700
  • Place, Miguel Hidalgo Central Park
    ‪2 min walk‬
  • Place, Archaeological Museum of Soconusco
    ‪2 min walk‬
  • Place, Bicentennial Park
    ‪6 min walk‬
  • Airport, Tapachula, Chiapas (TAP-Tapachula Intl.)
    ‪37 min drive‬

Room options

View all photos for Double Room Standard

Down comforters, in-room safe, desk, blackout drapes

Double Room Standard

  • Sleeps 4

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Down comforters, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Down comforters, in-room safe, desk, blackout drapes

Superior Room

9.2 out of 10
Wonderful
(5 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Down comforters, in-room safe, desk, blackout drapes

Room Standard

  • 215 sq ft
  • Sleeps 2

About the neighborhood

Tapachula

Hotel Fénix places you next to Miguel Hidalgo Central Park and Archaeological Museum of Soconusco. This 3-star hotel has 46 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Miguel Hidalgo Central Park - 2 min walk - 0.1 miles
  • Archaeological Museum of Soconusco - 2 min walk - 0.1 miles
  • Bicentennial Park - 6 min walk - 0.4 miles
  • Plaza Cristal Shopping Center - 5 min drive - 1.4 miles
  • Centro Comercial AlaÏa Tapachula - 6 min drive - 1.6 miles

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.) - 26 min drive

Restaurants

  • ‪El Pastorcito - ‬5 min walk
  • ‪La Plaza del Marisco - ‬2 min walk
  • ‪Cockteles El Gordo - ‬2 min walk
  • ‪Gramlich Café Terraza - ‬1 min walk
  • ‪Tortas German - ‬4 min walk

About this property

Hotel Fénix

Guests of Hotel Fénix enjoy access to free WiFi in public areas, a 24-hour business center, and a meeting room. If you plan to drive, free parking is available. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include laundry facilities, a banquet hall, and a garden.
Guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer free toiletries. Ceiling fans, safes, and phones are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1953
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

The host will greet guests on arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Fénix Tapachula
Fénix Tapachula
Hotel Fénix Hotel
Hotel Fénix Tapachula
Hotel Fénix Hotel Tapachula

Frequently asked questions

Is a free cancellation option available at Hotel Fénix?

Hotel Fénix provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Fénix?

As of Mar 20, 2026, prices found for a 1-night stay for 2 adults at Hotel Fénix on Mar 25, 2026 start from $47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Fénix?

This hotel is located in Tapachula, just steps from Miguel Hidalgo Central Park and Archaeological Museum of Soconusco, and within a short walk of Bicentennial Park. You'll also find Plaza Cristal Shopping Center and Plaza Galerias within a short drive.

Is parking available on site at Hotel Fénix?

Yes, self parking is offered for free at the hotel.

Does Hotel Fénix feature a casino on the premises?

No, Hotel Fénix doesn't have a casino.

Will I find an indoor pool at Hotel Fénix?

No, there is no indoor pool at this hotel.

Is Hotel Fénix good for couples?

Couples staying at this hotel will appreciate amenities like a down comforter as well as a restaurant and a bar/lounge.

Are there hot tubs at Hotel Fénix?

No, this hotel doesn't have a spa tub.

Does Hotel Fénix have a restaurant that serves breakfast?

No, Hotel Fénix doesn't have a restaurant that serves breakfast.

Will Hotel Fénix allow pets to stay free of charge?

No, pets aren't allowed at Hotel Fénix.

Are there connecting rooms at Hotel Fénix?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Fénix?

The closest major airport to Hotel Fénix is Tapachula, Chiapas (TAP-Tapachula Intl.), which is 11.1 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Hotel Fénix?

No, you won't find guestrooms with balconies at Hotel Fénix.

Hotel Fénix Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 133 out of 228 reviews
Rating 8 - Good. 57 out of 228 reviews
Rating 6 - Okay. 21 out of 228 reviews
Rating 4 - Poor. 9 out of 228 reviews
Rating 2 - Terrible. 8 out of 228 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kenyer Manuel

Stayed 4 nights in Dec 2025

10/10 Excellent

Kenyer Manuel

Good
Stayed 3 nights in Nov 2025

8/10 Good

Lester

Stayed 1 night in Dec 2025

10/10 Excellent

Kenyer Manuel

Stayed 3 nights in Dec 2025

10/10 Excellent

Kenyer Manuel

Stayed 2 nights in Dec 2025

10/10 Excellent

Kenyer Manuel

Stayed 3 nights in Dec 2025

10/10 Excellent

Kenyer Manuel

Stayed 2 nights in Nov 2025

10/10 Excellent

Kenyer Manuel

Stayed 4 nights in Nov 2025

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean room nice bed exelent location
Stayed 3 nights in Nov 2025

2/10 Terrible

Rafael

Stayed 1 night in Oct 2025

10/10 Excellent

Ostilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Rafael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
parking Lot pool of water
Stayed 2 nights in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite comfortable stay. It’s a no frills hotel. The staff is always very friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Yesica

Stayed 1 night in May 2025

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good stay nice place and area. Quiet
Stayed 2 nights in Apr 2025

8/10 Good

Jesús

Traveled with group
Liked: Cleanliness, staff & service
En general no estuvo mal.
Stayed 8 nights in Dec 2024

8/10 Good

Nicacio Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and place thanks we will be back .
Stayed 1 night in Dec 2024

8/10 Good

Nicacio Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son loves this place .nice and clean and the people are nice .
Stayed 1 night in Dec 2024

10/10 Excellent

Nicacio Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable .thanks
Stayed 1 night in Dec 2024

2/10 Terrible

Widelyne

Stayed 2 nights in Nov 2024

4/10 Poor

Dailyn

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Terrible experience with the breakfast included

The breakfast included but service terrible the guys working don't want you have e Boucher for breakfast waiting 1 hour to server the breakfast lettting me the last person to serve cause I have a breakfast Boucher
Stayed 3 nights in Dec 2024