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Recent guest reviews

This is a historic hotel in magnificent condition. Unlike many hotels, which let guest rooms get run down while focusing on meetings & banquets, the Grand Hotel's guest rooms are meticulously maintained, appointed with period furniture & décor, & huge. Even hallways & elevators are gigantic. The hotel is high on a hillside, isolated from the craziness of Taipei's city streets. If you're physically fit, you can get to the street via stone steps cut into the hillside, or you can take the free hotel shuttle or a cab. Some things this hotel can do better: staff training & food & beverage. First on the restaurants: the steak house has excellent steak, but the other courses were really awful; the Chinese restaurant, Yuan Yuan, has good food, but the atmosphere is terrible (bright lights like a TV studio & herds of screaming kids under 10) & the service is rushed to the point of causing indigestion (they offer 4 different price levels of 9-course set menus, but they deliver courses out of order and/or on top of each other), & the wait staff is not trained to interact with customers (the young woman bringing courses to my table would run up, drop the plate on the table, not speak or make eye contact, not clear dirty plates, & run away); the Cantonese restaurant, Golden Dragon, is generally excellent, with awesome views, but also has insanely bright lighting. The private tour of the hotel is very interesting, and includes a secret escape tunnel Chiang Kai-shek had installed.

Very luxurious hotel with very accommodating staff. Rooms had everything you could possibly need. Very comfortable!

Everything is great! I'm happy with the service. Excellent!

The hotel had great views of the city 101 tower, there was a free shuttle bus taking you to the closest MTR station which is also where the night markets are located

Excellent location, grand and very efficient and helpful staff. But the carpet in room is old and much stained. The whole hotel constantly smell of cooking.

Excellent hotel. A solid 4 star if not higher. The staff is friendly like you would expect from 5 star hotels. There are a couple of things I really like. This hotel is famous in Taiwan because it has historic meaning. Be sure to sign up for their secret passage tour. It is only available to hotel guests and select tour groups. The cost is 110 NTD pp (~ US$3.5). There is also a convenient store (FamilyMart) that can be accessed by walking through the back of the hotel. Where you can buy yummy snacks and drinks at a very reasonable price. The only reason I am taking out 1 star is that while its swimming pool is great. It is a loooooong walk from the hotel, you really should consider taking the free shuttle, especially during the hot summer. Also, the hotel is at a location that it is not very accessible on foot. The hotel offers free shuttle to 2 nearby subway stations but it runs every 20/30 min with limited seating, so you better arrive early.

Beautiful hotel with helpful staff - even in English. I would happily stay there again.

Very nice hotel. Staff was very friendly and helpful. The hotel was beautiful. We stayed in the corner suite and the view was amazing. We would definitely stay there again. Just be aware it’s definitely not the most modern hotel and the rooms are definitely showing their age. If you are looking to stay in a hotel with a lot of historical significance and beauty, then I highly recommend it.

P luxurious hotel but maintenance is needed, e.g. door to balcony cannot be locked. Staff are courteous and helpful.

I did not get an upgrade I was supposed to get, but this problem caused by Orbitz and has very little to do with the hotel. The hotel is old, but everything is just in a perfect condition.

It’s not a 5 star hotel but an interesting one...most staff have a low understanding of English and the concierge was not helpful at booking tours...We wouldn’t stay there again...the food at the restaurants were low quality...

1 Zhongshan N Road Sec 4 Taipei

Hotel highlights

  • Close to Shilin Night Market and Taipei Confucius Temple
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Zhongshan, The Grand Hotel is a leisurely stroll from popular sights such as National Revolutionary Martyrs' Shrine and Taipei Fine Arts Museum. This 500-room, 4.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

There are multiple options for onsite dining with 4 restaurants, including Yuan-Yuan, which specializes in Chinese cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

The Grand Hotel's 500 rooms are recently renovated and provide refrigerators, electric kettles, and free local calls. Guests can expect free WiFi and 32-inch TVs with pay movies. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and slippers. Free bottled water, safes, and ironing boards are other standard amenities.


Property features

At The Grand Hotel, guests enjoy an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for TWD 90 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and access to locker space. Other amenities at this luxury hotel include a sauna, an outdoor tennis court, and free WiFi in public areas.

Room options

Standard Room, No Windows

1 Double Bed | Sleeps 2

Deluxe Room

2 Twin Beds | Sleeps 4

Classic Double Room, 2 Twin Beds, Annex Building

2 Twin Beds | Sleeps 2

Superior Room (Chi Lin Pavilion)

2 Twin Beds | Sleeps 4

Guest reviews for The Grand Hotel

Everyone (11) Couples (3) Family (4)
5
Everyone

By on Apr 9, 2020

5
Everyone

By on Nov 28, 2019

4
Everyone

This is a historic hotel in magnificent condition. Unlike many hotels, which let guest rooms get run down while focusing on meetings & banquets, the Grand Hotel's guest rooms are meticulously maintained, appointed with period furniture & décor, & huge. Even hallways & elevators are gigantic. The hotel is high on a hillside, isolated from the craziness of Taipei's city streets. If you're physically fit, you can get to the street via stone steps cut into the hillside, or you can take the free hotel shuttle or a cab. Some things this hotel can do better: staff training & food & beverage. First on the restaurants: the steak house has excellent steak, but the other courses were really awful; the Chinese restaurant, Yuan Yuan, has good food, but the atmosphere is terrible (bright lights like a TV studio & herds of screaming kids under 10) & the service is rushed to the point of causing indigestion (they offer 4 different price levels of 9-course set menus, but they deliver courses out of order and/or on top of each other), & the wait staff is not trained to interact with customers (the young woman bringing courses to my table would run up, drop the plate on the table, not speak or make eye contact, not clear dirty plates, & run away); the Cantonese restaurant, Golden Dragon, is generally excellent, with awesome views, but also has insanely bright lighting. The private tour of the hotel is very interesting, and includes a secret escape tunnel Chiang Kai-shek had installed.

By on Nov 20, 2019

5
Partner Couples Family

Very luxurious hotel with very accommodating staff. Rooms had everything you could possibly need. Very comfortable!

By , from Winnipeg on Jun 14, 2019

5
Everyone

By on Jun 1, 2019

5
Family Family

Everything is great! I'm happy with the service. Excellent!

By on May 27, 2019

Review comment responded on Jun 4, 2019

Dear Guest, Thank you for choosing to stay at The Grand Hotel and for your support. We look forward to your next stay with us to enjoy our comfortable accommodation environment and excellent service quality. Sincerely yours, The Grand Hotel Public Relations Department

5
Partner Couples

The hotel had great views of the city 101 tower, there was a free shuttle bus taking you to the closest MTR station which is also where the night markets are located

By on May 2, 2019

Review comment responded on Jun 3, 2019

Dear Guest, Thank you for choosing to stay at The Grand Hotel and for your support. We look forward to your next stay with us to enjoy our comfortable accommodation environment and excellent service quality. Sincerely yours, The Grand Hotel Public Relations Department

4
Partner Couples

Excellent location, grand and very efficient and helpful staff. But the carpet in room is old and much stained. The whole hotel constantly smell of cooking.

By on Apr 27, 2019

4
Family Family with small children

Excellent hotel. A solid 4 star if not higher. The staff is friendly like you would expect from 5 star hotels. There are a couple of things I really like. This hotel is famous in Taiwan because it has historic meaning. Be sure to sign up for their secret passage tour. It is only available to hotel guests and select tour groups. The cost is 110 NTD pp (~ US$3.5). There is also a convenient store (FamilyMart) that can be accessed by walking through the back of the hotel. Where you can buy yummy snacks and drinks at a very reasonable price. The only reason I am taking out 1 star is that while its swimming pool is great. It is a loooooong walk from the hotel, you really should consider taking the free shuttle, especially during the hot summer. Also, the hotel is at a location that it is not very accessible on foot. The hotel offers free shuttle to 2 nearby subway stations but it runs every 20/30 min with limited seating, so you better arrive early.

By , from California, USA on Apr 23, 2019

Review comment responded on Jun 3, 2019

Dear Guests, Thank you for coming to The Grand Hotel and for your opinions. We will keep improving to meet your requests. Sincerely yours, Public Relations Department, The Grand Hotel

4
Everyone

By on Apr 9, 2019

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