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Trust Hotel

2.0 star property
Hotel with a 24-hour front desk, near Tainan Flowers Night Market

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Photo gallery for Trust Hotel

Coffee service
Pet-friendly amenities
Coffee service
Front of property
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
No.148 Kangle Street, Zhongxi District, Tainan, 700
  • Place, Shennong Street
    ‪5 min walk‬
  • Place, Guohua Street
    ‪6 min walk‬
  • Place, Chihkan Tower
    ‪11 min walk‬
  • Airport, Kaohsiung (KHH-Kaohsiung Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Bathtub

Standard Double Room, 1 Double Bed, Bathtub | Down comforters, desk, blackout drapes, free WiFi

Standard Double Room, 1 Double Bed, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 213 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room, 2 Double Beds, Bathtub

Standard Quadruple Room, 2 Double Beds, Bathtub | Down comforters, desk, blackout drapes, free WiFi

Standard Quadruple Room, 2 Double Beds, Bathtub

  • 391 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Gallery Quadruple Room, 2 Double Beds, Bathtub, City View

Gallery Quadruple Room, 2 Double Beds, Bathtub, City View | Down comforters, desk, blackout drapes, free WiFi

Gallery Quadruple Room, 2 Double Beds, Bathtub, City View

  • 391 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Gallery Double Room, 1 Double Bed, Bathtub, City View

Gallery Double Room, 1 Double Bed, Bathtub, City View | Down comforters, desk, blackout drapes, free WiFi

Gallery Double Room, 1 Double Bed, Bathtub, City View

  • 213 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Elite Double Room, 1 Double Bed, Bathtub

Elite Double Room, 1 Double Bed, Bathtub | Down comforters, desk, blackout drapes, free WiFi

Elite Double Room, 1 Double Bed, Bathtub

  • 213 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Gallery Triple Room, Multiple Beds, Bathtub, City View

Gallery Triple Room, Multiple Beds, Bathtub, City View | Down comforters, desk, blackout drapes, free WiFi

Gallery Triple Room, Multiple Beds, Bathtub, City View

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Tainan

Located in Tainan City Centre, Trust Hotel is next to Zhengxing Street and The Spring Hele Plaza. This 35-room hotel welcomes guests with in-room amenities like refrigerators, electric kettles, and TVs.

What's nearby

  • Shennong Street - 5 min walk - 0.3 miles
  • Guohua Street - 6 min walk - 0.3 miles
  • Chihkan Tower - 11 min walk - 0.6 miles
  • National Cheng Kung University - 2 min drive - 1.3 miles
  • Tainan Flowers Night Market - 3 min drive - 1.3 miles

Getting around

  • Tainan Station - 6 min drive
  • Tainan (TNN) - 17 min drive

Restaurants

  • ‪唐寅居 - ‬3 min walk
  • ‪聖記軟骨飯 - ‬2 min walk
  • ‪榮義蜜餞行 - ‬3 min walk
  • ‪宣福居鮮奶紅茶 - ‬2 min walk
  • ‪青山茶行 - ‬3 min walk

About this property

Trust Hotel

Hotel with a 24-hour front desk, near Tainan Flowers Night Market
Guests of Trust Hotel enjoy access to free WiFi in public areas, coffee in a common area, and microwave in a common area. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a refrigerator in a common area, express check-in, and laundry facilities.
TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and bidets. Other amenities include refrigerators, electric kettles, and phones. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (TWD 300 per day)

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Paper towels
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of TWD 2000 (exact amount varies) at check-out

Access methods

Staffed front desk

Pets

  • This property welcomes pets for TWD 800 per pet (varies based on length of stay), plus a deposit of TWD 2000 per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: TWD 300 per day (2461 ft away)
  • Pet deposit: TWD 2000 per stay
  • Pet fee: TWD 800 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Noise-free guestrooms cannot be guaranteed
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Apple Pay.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Tainan First Hotel
Tainan First
Tainan First Hotel Hostel
First Hotel Hostel
Trust Hotel Hotel
Trust Hotel Tainan
Trust Hotel Hotel Tainan
Tainan First Hotel Hostel

Frequently asked questions

Is free cancellation available at Trust Hotel?

Trust Hotel offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What can I see within easy reach of Trust Hotel?

This hotel is situated in Tainan City Centre, just steps from Hainlu Art Street and The Spring Hele Plaza, and within a short walk of Shennong Street. You'll also find Guohua Street and Tainan City Art Museum II less than a mile away.

Is parking available on site at Trust Hotel?

No, there isn't parking at this hotel.

Does Trust Hotel have a casino on the premises?

No, Trust Hotel doesn't have a casino.

Is there an indoor pool at Trust Hotel?

No, there is no indoor pool at this hotel.

Is Trust Hotel a good place to stay for couples?

Amenities that appeal to couples at this hotel include a down comforter, a rainfall showerhead, and slippers.

Are there hot tubs at Trust Hotel?

No, there isn't a spa tub at this hotel.

Does Trust Hotel feature a restaurant that includes a breakfast menu?

No, Trust Hotel doesn't have a restaurant that serves breakfast.

Does Trust Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Trust Hotel for a fee of TWD 800 per pet, per night. The property also provides food and water bowls. A deposit of TWD 2000 per stay is collected.

Are there connecting rooms at Trust Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Trust Hotel?

The closest major airport to Trust Hotel is Tainan (TNN), which is 4.6 mi away (17 minutes by car).

Can I book a room with a balcony at Trust Hotel?

No, you won't find guestrooms with balconies at Trust Hotel.

Reviews

Trust Hotel Reviews

7.6

Good

7.2/10

Cleanliness

7.6/10

Staff & service

8.6/10

Amenities

7.0/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 83 out of 395 reviews
Rating 8 - Good. 163 out of 395 reviews
Rating 6 - Okay. 115 out of 395 reviews
Rating 4 - Poor. 24 out of 395 reviews
Rating 2 - Terrible. 10 out of 395 reviews

Reviews

10/10 Excellent

Ming-Ching

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to all the foods

Very clean and spacious. Great location. Close to many convenient stores and a nice walk to the famous street food lane.
Stayed 5 nights in Feb 2025

10/10 Excellent

Swee

Liked: Cleanliness, staff & service, property conditions & facilities
acceptance
Stayed 6 nights in Dec 2024

8/10 Good

Harley

Liked: Staff & service, property conditions & facilities, room comfort
The bathroom tiles were a bit dirty. The hotel needs to do a deep clean of the room more often. One morning there were a lot of ants in the soy milk dispenser at breakfast. This made me think the cleanliness of the kitchen was poor.
Stayed 2 nights in Nov 2018

6/10 Okay

Harley

Liked: Staff & service
The hotel room was okay. I thought the tiles in the bathroom were a bit dirty and needed a deeper clean. This probably wouldn't be cleaned during normal housekeeping duties. There was mold in the shower head holder. On one morning a lot of ants got into the soya milk dispenser which led me to think cleanliness in the kitchen was poor. Other than that, the room was adequate. Staff were friendly.
Stayed 4 nights in Nov 2018

8/10 Good

Keenan, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Your average sort of hotel in a fairly good neighbourhood. 2 convenience stores within 5m of the front entrance, chemists over the road. The area is good for breakfast restaurants and very close to the Shennong Old Street.
Stayed 5 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
I have to ask staff in person to have room cleaning
Stayed 5 nights in May 2018

8/10 Good

Cristina

Liked: Cleanliness, staff & service, room comfort

Will be back!

The hotel is old so it has a rundown feel. Having said that, Tainan is pretty old (it's Taiwan's oldest city!) and I think you will be hard pressed to find new accommodations in the same area. So despite that slight setback, I would still recommend Tainan First Hotel because of its location. There is a 711 and a Family Mart right in front of it. There is also a bank just a little passed the convenience stores along with a department store and several eateries and a really good milk tea place at the next corner. It is very very close to Shennong Street which you can take to get to Hi-An. The lady at the front desk was very helpful and knowledgeable. Overall, it was a pleasant stay at this hotel.
Stayed 3 nights in Dec 2017

6/10 Okay

Paulo, San Francisco CA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Tainan short visit

overall acceptable for Good staff services and local surrounding, regret Hotel room were outdated with year 1932 condition, hoping it can be remodel soon so we can visit near future. THANKS
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

Not very comfortable but is clean

Service not very good as compare to other hotel in Taiwan. They are not very friendly. The pillow is very thin and soft. Not very comfortable. Room is clean in general.

8/10 Good

Ella, Nairobi

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom is very small and there's hardly any room to place your toiletries or hang your towels. Close to two main streets so very easy to find a taxi or food. There is a very good breakfast included!

8/10 Good

Rebecca

Value for money

Good value for money. Breakfast was so-so. Some parking spots out the front of the hotel.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not an amazing place to stay as it is a very old hotel. Room is tiny and bathroom is small, too. Feels dirty and dusty.

4/10 Poor

Family of Four, Singapore

Disliked: Staff & service, property conditions & facilities, room comfort

run down and inexperience receptionists

Receptionists are not able to help in matters relating to Tainan.

8/10 Good

Chia-yin

Liked: Cleanliness, staff & service, room comfort

Budget stay

Good location, friendly staff , and cleaning lady came everyday during our stay, it's our second time to stay in this hotel while we visit tainan, do not miss this good budget if you have a chance to stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good location, clean room, good Chinese breakfast.; oldish and definitely charmless. Overall, good value for money.

4/10 Poor

Kuang-Yin, Sydney

Disliked: Property conditions & facilities, room comfort

good for solo, budget stay. not good for couple.

probably wouldn't rate it for 3 stars. room is run down although tidy. room smells like smoke (asked for a non-smoking room). shower is weak and the bathroom is very very small (I'm 182cm). breakfast is terrible... overall, I guess it's ok for what it charges...

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tainan stay

The staff was helpful and friendly. Breakfast was so~so.

10/10 Excellent

Will

Liked: Cleanliness, property conditions & facilities, room comfort

Nice little hotel in Tainan!

Lovely stay, and overall a pretty good experience. Rooms were wonderfully clean, location was excellent (Tainan is quite small), and was conveniently located near several food streets and shopping areas. All in all an excellent place.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotels friendly staff, clean environment,

It was nice, people great hotel for the value. In the middle of the city very good indeed

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Taiwan hotel in 3 week stay

Room is just perfect. Free bicycle is interesting feature to explore national park or go to beach. Free laundry can also be use at last floor.

10/10 Excellent

Nathan, Cincinnati, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, perfect location

The staff at this hotel were extremely nice and helpful. The room was very nice and the breakfast was amazing. We were very happy for this hotel, and felt it was a great value for the price. Will definitely stay there next time we visit Tainan!!

10/10 Excellent

Victor, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generic stay

Great choice overall, perfect for 2 night stay

10/10 Excellent

DING FU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Hao yang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Hao yang

Stayed 2 nights in Jul 2024