Wei-Yat Grand Hotel3.5 out of 5.0
Recent guest reviews
Having stayed in Taiwan over a month on business, I grew tired of staying in the same area and decided to move to Tainan for a while. To I and my wife's disappointment, we wound up at the Wei-Yat Grand Hotel. We had high expectations of a hotel priced close to 100 USD for the night and a four star ranking. Especially after staying in another four star hotel of similar pricing, the Maison de Chine in Chiayi, and having been extremely satisfied. To our unpleasant surprise, the hotel room was very outdated in many aspects, and unclean. The room and corridors smelled of mold and mildew, and had windows which had seemingly not been cleaned in close to 20 or so years. The carpet appeared as old as this as well in both the hallways and corridors. There were stains, and a horrid tiger print pattern. The worst part was the terrible mold smell. This constantly emanated from the bathroom, concentrated around the shower and bath drains. This could be slightly abated from wafting into the main room as long as the air conditioner with the smell removing function remained switched on. The shower not only smelled so horrible it gagged you, but also had awful water pressure leaving you feeling as if you had sat outside in a light drizzle for a few minutes. To add to the poor quality of the room, was the poor quality service from the staff. My wife and I were placed in a tower room, only accessible by taking stairs. Being in Taiwan for an extended time, we brought heavy, oversized luggage and had to carry this up two flights of stairs to check-in, and down to check-out. Upon check-in, the front desk staff sent us up to our room with a guide, forgetting to give us keys. After receiving our keys, we were handed printed booking confirmation information. As I have to submit all business related expense documents, I thoroughly inspected this before check-out to discover that it belonged to a gentleman from Singapore and contained all of his personal information, including his company address, name, phone number, and a partial credit card number. Abhorred and astonished by this mistake, I alerted the front desk staff. This was met with a very unsatisfactory "hmmm...ah, ok," reaction and no apology or sign of concern. This made me worry about my own personal information being leaked. The most shocking happening of all in this one brief stay occurred during breakfast. We were notified that breakfast ends at 10am and we should take what we want before this time. To everyone's surprise, at 10am, the lights and music in the dining area suddenly were shut off. Families still dining with their children seemed shocked, and some suddenly quit eating and left. The staff were passive-aggressively attempting to get rid of those still dining. Never, in any part of the world, have I ever been so unsatisfied with a hotel. However, I felt grateful about one aspect of my stay. This was the fact that I chose to only book one night as a trial and could leave after only one day.
Giving four stars for the check-in staff's effort in showing us three rooms before my mom decided to settle for the first room, which feels newer and probably more spacious, and with window overlooking the lake. And also for her seeing thru or taking care of our extra bed's arrangement. And the housekeeping were patient when we asked for additionals. Room has a Nescafe machine, which makes good coffee (Even if not from coffee beans). Breakfast buffet have good food and coffee. And a plus, they have the classic beancurd jelly or tofu/soya pudding/dessert. Staff were attentive to us. But three stars, because on our last night. It's a weird feeling when you know they're talking about, probably, what a difficult customer (group) we are. We forgot to leave tip for the housekeeping taking care of the extra bed that first night, since we have family waiting to drive us somewhere. And a somewhat old style hotel, with floors surrounding open space, and overlooking at the restaurant from above (which is nice if updated). I think they're renovating at the moment (I hope). Its location is quite nice, our room has view of a small lake, and we saw some fireworks in the area on the eve of the midautumn. Also nice they have vending machines on some floors, if doesn’t feel like going down to the 7-eleven across the street.
Our room was large and well set out. The bathroom was large and had everything that we required including good space for cosmetics etc, a good hairdryer, a very large window so that the bathroom was well lit. Good exhaust fan in the bathroom and good towels and linen. The air conditioning worked well but was a bit difficult to adjust. The room lighting was good and easy to control. WiFi was fast and very reliable. Dinner at the hotel restaurant was very good and reasonably priced. The use of the free bicycles was very handy. The TV had some good English channels. There was good space for a PC and good power outlets except that many were in difficult to access places. The coin operated laundry was very convenient and worked well. The hotel decor was very tired and could do with a refit. The bed was too firm for our liking and breakfast was unsuitable for Westerners so we took our own Orange Juice, Yogurt and fruit. The coffee at breakfast was undrinkable. There were no local maps available in english.
We booked a fantastic last minute, end of season rate online for just US$52 per night plus tax with free wifi and breakfast. Upon arrival we were welcomed by friendly reception staff and we were impressed by the grandiose style of the hotel. The room was large and spacious with a large flat screen tv and mini refrigerator. It also had a nice bathroom with tub and shower. This could easily become a five star hotel but alas as impressive as it is, this hotel has no soul whatsoever. The atmosphere is dull and dreary. It's just another hotel amongst thousands where a guest can rest and lay your head. I expected much more as a four star hotel. It does have a shuttle service to the science parks and to the train station but we were not informed about this in our booking confirmation so, we took a taxi. That said, who can possibly complain at such discounted rates ? I recommend this hotel at the rates we paid however, this hotel needs desperately to revise its thinking in regards to overall hospitality and management if it is to go on to be a successful four or five star hotel.
I was on business trip with one of my colleague. Our business partner in Tainan has booked this hotel for us. 1) Location : Location is perfect. You are hardly 25 min away from the Tainan Industrial area. 7Eleven store (which is running 24 x 7) is just opposite to this hotel. So if you want to purchase something you can get it easily. 2) Room: Rooms were clean, big and well setup. I stayed in room no. 530. This room was on the riverside. You can enjoy the river view from your window. Bathroom was clean and big. 3) Amenities: You will get Unlimited Wi-fi with good speed, clean towels, coffee machine, require stuff to make coffee, hot kettle, a good wardrobe to put your clothes in your room. Shampoo, shower gel, toothbrush & paste, shaving kit etc in bathroom. 4) Complimentary Breakfast: As I am Vegetarian, I did not enjoyed the breakfast. It is full of non-veg and sea-food items. But you must try the fruits. 5) Staff: Responsive, helpful, humble and understanding guest's need. Overall I can give this hotel 5 star for the pleasant stay but due to breakfast I am giving 4 star.
the hotel was rated become 4 stars hotel in Tainan. The price we paid with the service we have received, it is a good value hotel. Large hotel with good location, friendly receptions, good breakfast, free WIFI...many more. Worth the price... Tainan have many historic relics..... lots to see and food are delicious
Visit Tainan this summer and stay one night in Wei Yat Grand Hotel, each hotel room are huge and comfortable. Hotel check in are fast and staff are friendly. Breakfast have lots choice. price are reasonable. Recently the hotel was raise to 4 starts hotel. Free in room WIFI.
We only stayed one night. The rooms were spacious. The beds were comfortable. The Breakfast was good. Not hard to find. Just an Ok hotel. Nothing stands out. Service was good too. There was a room right next to us having some kind of party until 12 or 1. Hotel couldn't or wouldn't have them quiet down. Luckily my children slept heavy and they didn't wake them up.
It is my first time staying in this Hotel and just for a night. Check in is fast and the staff are very friend. Hotel room is huge and clean. Price is reasonable. My room view is facing the river. Internet speed is good. The only bad point is the the 7th floor room do not have lift. Lift stop at the 6th floor and I have yo carry luggage up. Room noise insulation is not good as I can hear water noise from next room bathroom. This hotel is until 7th floor and above that are residential apartment.
We were assigned to room 511 - then later found out that the fifth floor is the top floor to this hotel. It seems, the higher floors above the hotel are actually apartments or condos (at one point we were offered to see the penthouse as it was for rent!). The thing that was very noticeable right-away was that all the front desk staff members really liked each other. They worked in such a lighthearted happy unison...which was wonderful to see! Sorry, we couldn't say the same about the breakfast room staff. On the whole they were all dull and did not necessarily refill some of the empty chafing dishes as needed. Tung Yat Cantonese Restaurant in floor B1 serves an evening all you can eat Dim Sum (priced per person). For a refreshing change of pace visit C'est Café - and get to not only eat + drink something Western but speak English with the very delightful owner, Lisa Wu! Both restaurant and café offers a discount for hotel guests and there is a self-service laundry on the 3rd. floor (with no 4th. floor). We chose the location due to it being closer to the ocean and canal. However our friends travelling with us find the location too far from the action and somewhat smelly at times!
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Fitness center
Wei-Yat Grand Hotel places you within 3 miles (5 km) of popular attractions like Chihkan Tower and Confucius Temple. This 87-room, 3.5-star hotel has free in-room WiFi along with free self parking and a fitness center. It's on a river and also a short walk from Anping He Hui Yao Cultural Center and Wenzhu Temple.
There are ample dining options with 3 onsite restaurants, including Weiyat Chinese Restaurant, which specializes in Chinese cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
All 87 air-conditioned rooms feature washers/dryers, free minibar items, and refrigerators. Guests can expect 42-inch LED TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free newspapers, free bottled water, and safes are other standard amenities.
Guests of Wei-Yat Grand Hotel enjoy a fitness center, free WiFi in public areas, and 7 meeting rooms. There's free parking and a free area shuttle. Helpful staff can provide dry cleaning/laundry services, concierge services, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and free use of bicycles.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 51 reviews