If your idea of customer service, is a fat woman at the front desk eating pot brownies. And you idea of "breakfast included" is nothing put out, when you ask the fat pot eating woman behind the desk, where the breakfast is, and she tosses you a smashed Cinnamon roll.....then this is a good hotel for you.
Old, dingy, out dated. Rough neighborhood with alot of noise. Ice machine does not work. Too many furniture pieces in the room makes it feel cluttered. Right off the bat the guest service person checking us in was telling us how low end the place is. She was complaining about other guests. Did not make our stay enjoyable.
The worst ever staff. The maintenance worker wanted to fix my door that fid not lock with tools and his supervisor said just slam the door when leaving and when entering to put my foot on the door to push it so that itcwould lock! Really that is not how tomame a customer safe!!!! And you cannot tell the truth about the problems woth your stay because they will tell you that you cannot stay there anymore but will not tell you shy they are blocking you from staying there and when you try to checkout they have changed the key and make it so you can not get your things to be able to checkout on time!!!!!!!!!
Thankful that you let dogs stay room was clean and we left it thst way. Nice to let responsible pet owners stay with ther furry friends. Thankyou
Rooms are old not as represented in the pictures. Basically the it needs to undergo a complete renovation. On one side at night was poorly lighted
It’s old and musty, not the best neighborhood but it was convenient to the base and not too far from the airport. You get what you pay for, it’s about what you would think for the price. I needed to rent for two nights since we were leaving late and it fit the budget for that. Had we only staid 1 night I would have gladly paid another $30 to be somewhere nicer.
It's in a run down area of Tacoma. There is trash, homeless, hookers, and drug users everywhere. A lot of guests were seen having family fights and fighting with management. The room was gross because the shower curtain smelled of body oder and there was hair stuck to the wall of the shower. Very gross. I will never stay there again.
Very old motel, outdated by all means. The non-smoking room smells like old cigar bar that've been sprayed and ozoned but nevertheless stinks. It has scratched metal sheet doors with huge gaps. I wouldn't stay there again even for $20 a night and save on something else. This hotel chain purely exploits the deficit of budget accommodations in the area and ruins it's image in the hearts of somewhat loyal customers like myself.
Liked the fast service by hotel staff and that waa it. Everything else not as much. Upon checking in No one mentioned about breakfast .When i inquired about it the next day, i was a few minutes late, a rude woman on tbe other line sharply said breakfast was all gone. Wasnt very nice about it.She was also rude to my daughter. Piles of 2x4 wood and other trash was sitting next to my hotel room outside. Why?!? Found a dead bug on the bathroom floor in our hotel room. Wonder if they cleaned our room at all.
The owners are horrible and have no customer service. I stayed a few days and needed to extend an additional night. I booked the night prior but unfortunately selected the wrong day. The following morning rather than assist me correct my error i was booted out rather than allowed to rebook and stay the additional night i needed.
Okay to just stay over night to sleep when traveling with a pet.
The roim was very dirty with hair inside the bath, used toilet paper and stains on the tv screen. Obviously the room wasn't cleaned before our arrival.
Room seemed clean, very much in need of a make over. Shower felt great. Rougher neighborhood. It was quiet and I slept well.
I will never stay here again the worst hotel ever if i could of got my 270 dollars back i would of
The room looked like it was updated, however, it was not very clean. The sink backed up, the bathroom walls were dirty, and there was a terrible smell in the room. Also, this neighborhood his terrible. I had prepaid through orbitz so I was stuck, else I would have gone somewhere else.
It was quiet,clean,especially for the price I frequent there a lot for relaxiation
My worse experience was parking. It's only on one side of the building. My room was on the opposite side and I couldn't see my work truck.
Located in South End within 2 miles (3 km) of Great American Casino, Travelodge by Wyndham Tacoma Near McChord AFB is within a few miles (5 km) of Tacoma Mall. The 86 rooms at this motel include refrigerators, microwaves, and coffee makers.
All of Travelodge by Wyndham Tacoma Near McChord AFB's 86 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels. Other standard amenities include free newspapers, safes, and desks.
Guests staying at Travelodge by Wyndham Tacoma Near McChord AFB enjoy free WiFi in public areas, free newspapers, and an ATM. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready.
If your idea of customer service, is a fat woman at the front desk eating pot brownies. And you idea of "breakfast included" is nothing put out, when you ask the fat pot eating woman behind the desk, where the breakfast is, and she tosses you a smashed Cinnamon roll.....then this is a good hotel for you.
Old, dingy, out dated. Rough neighborhood with alot of noise. Ice machine does not work. Too many furniture pieces in the room makes it feel cluttered. Right off the bat the guest service person checking us in was telling us how low end the place is. She was complaining about other guests. Did not make our stay enjoyable.
The worst ever staff. The maintenance worker wanted to fix my door that fid not lock with tools and his supervisor said just slam the door when leaving and when entering to put my foot on the door to push it so that itcwould lock! Really that is not how tomame a customer safe!!!! And you cannot tell the truth about the problems woth your stay because they will tell you that you cannot stay there anymore but will not tell you shy they are blocking you from staying there and when you try to checkout they have changed the key and make it so you can not get your things to be able to checkout on time!!!!!!!!!
Thankful that you let dogs stay room was clean and we left it thst way. Nice to let responsible pet owners stay with ther furry friends. Thankyou
Rooms are old not as represented in the pictures. Basically the it needs to undergo a complete renovation. On one side at night was poorly lighted
It’s old and musty, not the best neighborhood but it was convenient to the base and not too far from the airport. You get what you pay for, it’s about what you would think for the price. I needed to rent for two nights since we were leaving late and it fit the budget for that. Had we only staid 1 night I would have gladly paid another $30 to be somewhere nicer.
It's in a run down area of Tacoma. There is trash, homeless, hookers, and drug users everywhere. A lot of guests were seen having family fights and fighting with management. The room was gross because the shower curtain smelled of body oder and there was hair stuck to the wall of the shower. Very gross. I will never stay there again.
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