See all properties
Aparthotel

Somerset Emerald City Suzhou

4.5 star property
Luxury aparthotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Somerset Emerald City Suzhou

Lobby
1 Bedroom Premier Twin | 1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
LCD TV, DVD player
City view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Dryer
  • Washer
  • Parking included
  • Housekeeping

Explore the area

Map
No 436 Changjiang Road Suzhou New Distri, Suzhou, Jiangsu, 215011
  • Hanshan Temple
    ‪5 min drive‬
  • Shantang Street
    ‪6 min drive‬
  • Humble Administrator's Garden
    ‪11 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪30 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for One Bedroom Premier Suite

1 bedroom, minibar, in-room safe, desk

One Bedroom Premier Suite

  • 818 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Premier Suite

1 bedroom, minibar, in-room safe, desk

Studio Premier Suite

  • 431 sq ft
  • Studio
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Suzhou

Located in Huqiu District, Somerset Emerald City Suzhou is 2.2 mi (3.6 km) from Hanshan Temple and within a 10-minute drive of other popular attractions like Shantang Street. This 215-room, 4.5-star aparthotel has conveniences like free in-room WiFi, free self parking, and a gym.
View more Aparthotels in SuzhouOpens in a new window

What's nearby

  • Lingering Garden - 3 min drive - 1.5 miles
  • Hanshan Temple - 5 min drive - 2.5 miles
  • Shantang Street - 6 min drive - 3.5 miles
  • Humble Administrator's Garden - 11 min drive - 6.9 miles
  • Suzhou Museum - 11 min drive - 6.9 miles

Getting around

  • Heshan Station - 7 min walk
  • Suzhou New District Railway Tram Stop - 18 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 128 min drive

Restaurants

  • ‪干锅演义 - ‬7 min walk
  • ‪番茄主义 - ‬7 min walk
  • ‪大风车味庄 - ‬7 min walk
  • ‪统领歌城 - ‬7 min walk
  • ‪维多利亚港湾酒吧 - ‬6 min walk

About this property

Somerset Emerald City Suzhou

Luxury aparthotel with a fitness center and a 24-hour front desk
Somerset Emerald City Suzhou features a gym, free WiFi in public areas, and a business center. There's free parking, and an airport shuttle (available 24 hours) for CNY 650 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury aparthotel include coffee/tea in a common area, a meeting room, and express check-in.
Each apartment is soundproofed and features a kitchen and space to spread out with a separate bedroom and a dining area. An LCD TV comes with satellite channels and a DVD player, and guests can stay connected with free WiFi and wired Internet. The bathroom offers a rainfall showerhead, hair dryers, and free toiletries. Other standard amenities include a washer/dryer, a minibar, and a coffee maker.
Recreational amenities at the aparthotel include a fitness center.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Breakfast, lunch, dinner served; Chinese cuisine

Courtyard by Marriott Suzhou Mudu

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 39 reviews
$62 nightly
The price is $65
Jul 1 - Jul 2
Total includes taxes and fees
Courtyard by Marriott Suzhou Mudu

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 68 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Minibar

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • DVD player
  • LCD TV with satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (54 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free daily newspapers
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In an entertainment district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 15 floors
  • 215 units
  • Access via exterior corridors
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Soundproofing
  • Water dispenser
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 68 per person
  • Airport shuttle fee: CNY 650 per vehicle (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Somerset Emerald
Somerset Emerald City Suzhou
Somerset Emerald Hotel
Somerset Emerald Hotel Suzhou City
Somerset Emerald City Suzhou Aparthotel
Somerset Emerald Aparthotel
Somerset Emerald City Suzhou Suzhou
Somerset Emerald City Suzhou Aparthotel
Somerset Emerald City Suzhou Aparthotel Suzhou

Frequently asked questions

Are free cancellation options available at Somerset Emerald City Suzhou?

Somerset Emerald City Suzhou provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

What can I see around Somerset Emerald City Suzhou?

This aparthotel is situated in Huqiu District within a short 11-minute walk of Suzhou Amusement Park. You'll also find Lingering Garden and Hanshan Temple within a short drive.

Is there parking available at this aparthotel?

Yes, self parking is offered for free at the aparthotel.

Does Somerset Emerald City Suzhou have a casino on the premises?

No, Somerset Emerald City Suzhou doesn't have a casino.

Is there an indoor pool at Somerset Emerald City Suzhou?

No, there is no indoor pool at this aparthotel.

Is Somerset Emerald City Suzhou good for couples?

Amenities that appeal to couples at this aparthotel include a kitchen, a minibar, and a rainfall showerhead.

Are there hot tubs at Somerset Emerald City Suzhou?

No, there isn't a spa tub at this aparthotel.

Does Somerset Emerald City Suzhou feature a restaurant that includes a breakfast menu?

Yes, Somerset Emerald City Suzhou serves buffet breakfast each morning for a surcharge from its restaurant.

Does Somerset Emerald City Suzhou allow pets to stay free of charge?

No, pets and service animals aren't allowed at Somerset Emerald City Suzhou.

Does this aparthotel have connecting rooms?

No, there aren't connecting rooms at this aparthotel.

What is the closest airport to Somerset Emerald City Suzhou?

The closest major airport to Somerset Emerald City Suzhou is Wuxi (WUX-Shuofang), which is 20.5 mi away (37 minutes by car).

Are there rooms with balconies that I can book at Somerset Emerald City Suzhou?

No, at Somerset Emerald City Suzhou, there aren't any apartments that list a balcony.

Somerset Emerald City Suzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 163 reviews
Rating 8 - Good. 74 out of 163 reviews
Rating 6 - Okay. 10 out of 163 reviews
Rating 4 - Poor. 1 out of 163 reviews
Rating 2 - Terrible. 2 out of 163 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Rhys

Traveled with group
Liked: Room comfort

Great Location hotel

Simple room with nice housekeeping services. Location was great, with a lot of food and a shopping mall beside it.
Stayed 2 nights in Mar 2024

10/10 Excellent

Cheung Wa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean well-equiped hotel located conveniently in a shopping complex
Stayed 3 nights in Feb 2024

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2019

8/10 Good

KAR HEONG

Business traveler
Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Good and comfortable. Will stay again
Stayed 4 nights in Jul 2019

8/10 Good

Andrew, Singapore

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
This hotel is right next to Emerald City Mall and the walking street. Great location with lots of good restaurant and amenities. Lots of areas to shop and dine. Great Location!!
Stayed 2 nights in May 2019

8/10 Good

KAR HEONG

Liked: Staff & service
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good standard great location

Business
Stayed 4 nights in Jan 2019

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Oct 2018

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip to Suzhou

Great with Mall and other facilities in close proximity.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Convenient location
Stayed 1 night in Jul 2018

8/10 Good

CC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location

Good location which is 1KM away from the MRT station. Located near the food street and shopping mall. No problem to find food or restaurants for dinning. Good for both business or leisure.
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable

We were surprisedthat this hotel was in a shopping centre but in the end it worked out fine. We caught up with laundry which is handy mid vacation.
Stayed 3 nights in Apr 2018

6/10 Okay

Vadim

Liked: Cleanliness, room comfort

Suzhou Somerset spring 2018.

Clean enough. Nice gym. Basic breakfast. Pure wifi, hardly works in busy hours. Nice surrounding area.

8/10 Good

Andrew , Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very spacious room because I got a Suite.

I always stay at this hotel when I am in Suzhou, because there are many good Restaurants and amenities stores around the Somerset Emerald Hotel. Most important, it belongs to the Ascott Group.
Stayed 1 night in Apr 2018

10/10 Excellent

Andrew E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great area

Very good hotel. Good balcony. Excellent breakfast. Next to shopping mall. Plenty of restaurant. Convenient store nearby. Cannot ask for a better location.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good will definitely stay again

We booked this hotel for a weekend trip from Shanghai. The location is excellent right next to the Emerald City Mall so it was convenient to go find food or fill up the day with shopping activities. The staff was very friendly and they have taxi service so it was very convenient to go around the city. Breakfast was good. not as many options to choose from but doable. The only downside to our stay was we were supposed to have a balcony but since the hotel exterior was being repaired the balcony was not accessible. They did not inform us this until we arrived at our room and there was a note in the room.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Andrew, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Business Hotel

I have always stay in this hotel when I'm in Suzhou. Very convenient hotel with many amenities around
Stayed 1 night in Jul 2017

6/10 Okay

J, Vancouver, Canada

Liked: Staff & service
Disliked: Property conditions & facilities

a hotel inside a shopping mall

Location is good. It is inside a big shopping mall. Everything is available inside shopping mall. There are a number of restaurants. The room is equipped with a small kitchen, a refrigerator and a laundry machine. Staff is friendly and helpful. WiFi is provided and works well. There is a fitness room, but no swimming pool.
Stayed 3 nights in Jul 2017

8/10 Good

Tee Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will stay here again on my next trip.

Good location, inside the shopping mall, a lot of restaurant choice.
Stayed 5 nights in Jun 2017

8/10 Good

Tee Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

6/10 Okay

hsu

Liked: Staff & service, property conditions & facilities
Near MRT & shopping mall, though a part of the shopping mall haven't open.
Stayed 2 nights in May 2017

10/10 Excellent

Andrew, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I always stay in this hotel when I am in Suzhou.

This hotel is now fully operational with the Walking street and surroundings all renovated and look great in the evenings.

8/10 Good

steve

Liked: Cleanliness, property conditions & facilities