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Mercure Suzhou Jinji Lake

3.5 star property
Hotel connected to the convention center in Suzhou with free parking

Choose dates to view prices

Photo gallery for Mercure Suzhou Jinji Lake

Exterior
Deluxe Room, 1 King Bed | 1 bedroom, down comforters, minibar, in-room safe
Exterior
Restaurant
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Gym
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

Map
No 72 Xindu Street, Suzhou Industrial Park, Suzhou, 215021
  • Gate to the East
    ‪16 min walk‬
  • Jinji Lake
    ‪3 min drive‬
  • Suzhou Museum
    ‪5 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪32 min drive‬

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Room options

View all photos for Privilege, Room, 1 King Bed

1 bedroom, down comforters, minibar, in-room safe

Privilege, Room, 1 King Bed

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, down comforters, minibar, in-room safe

Superior Room, 1 King Bed

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 2 Twin Beds

1 bedroom, down comforters, minibar, in-room safe

Privilege, Room, 2 Twin Beds

  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Suzhou

Located in Suzhou Industrial Park, Mercure Suzhou Jinji Lake is within a mile (2 km) of sights such as In City Shopping Mall and Gate to the East. This 3.5-star hotel has 303 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking. Located centrally in Suzhou, it's connected to the convention center and also close to Jinji Lake and Suzhou Center.

What's nearby

  • Gate to the East - 16 min walk - 0.9 miles
  • Jinji Lake - 3 min drive - 1.1 miles
  • Pingjiang Road - 4 min drive - 2.5 miles
  • Humble Administrator's Garden - 5 min drive - 2.9 miles
  • Suzhou Museum - 5 min drive - 2.9 miles

Getting around

  • Xinghai Square Station - 8 min walk
  • Suzhou Railway Station - 18 min drive
  • Wuxi (WUX-Shuofang) - 48 min drive

Restaurants

  • ‪兰巴赫西餐啤酒坊 - ‬6 min walk
  • ‪星巴克 - ‬4 min walk
  • ‪Dq冰淇淋 - ‬4 min walk
  • ‪小码头海鲜烧烤 - ‬3 min walk
  • ‪海韵向阳渔港 - ‬4 min walk

About this property

Mercure Suzhou Jinji Lake

Hotel connected to the convention center in Suzhou with free parking
Guests of Mercure Suzhou Jinji Lake enjoy a gym, free WiFi in public areas, and coffee in a common area. There's free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include laundry facilities and a porter/bellhop.
Guests can expect free WiFi and 52-inch LCD TVs with digital channels. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Languages

Chinese (Mandarin), English

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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 58 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 31 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 52-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for CNY 200.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 58 per person
  • Rollaway bed fee: CNY 200.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Noise-free rooms can't be guaranteed.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mercure Suzhou Jinji Lake Opening August 2018 Hotel
Mercure Suzhou Jinji Lake Opening August 2018
Mercure Suzhou Jinji Opening
Mercure Suzhou Jinji Lake (Opening August 2018)
Mercure Suzhou Jinji Suzhou
Mercure Suzhou Jinji Lake Hotel
Mercure Suzhou Jinji Lake Suzhou
Mercure Suzhou Jinji Lake Hotel Suzhou
Mercure Suzhou Jinji Lake (Opening August 2018)

Frequently asked questions

Is free cancellation available at Mercure Suzhou Jinji Lake?

Mercure Suzhou Jinji Lake provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What is there to do around Mercure Suzhou Jinji Lake?

This hotel is situated in Suzhou Industrial Park within a short 16-minute walk of In City Shopping Mall. You'll also find Suzhou Center and Jinji Lake within a short drive.

Will I be able to park at Mercure Suzhou Jinji Lake?

Yes, self parking is offered for free at the hotel.

Does Mercure Suzhou Jinji Lake include a casino at the property?

No, Mercure Suzhou Jinji Lake doesn't have a casino.

Is there an indoor pool at Mercure Suzhou Jinji Lake?

No, there is no indoor pool at this hotel.

Is Mercure Suzhou Jinji Lake good for couples?

Amenities that appeal to couples at this hotel include a minibar, a down comforter, and slippers.

Are there hot tubs at Mercure Suzhou Jinji Lake?

No, this hotel doesn't have a spa tub.

Does Mercure Suzhou Jinji Lake have a restaurant that serves breakfast?

Yes, Mercure Suzhou Jinji Lake serves buffet breakfast each morning for a surcharge from its restaurant.

Does Mercure Suzhou Jinji Lake allow pets to stay free of charge?

No, pets aren't allowed at Mercure Suzhou Jinji Lake.

Are there connecting rooms at Mercure Suzhou Jinji Lake?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Mercure Suzhou Jinji Lake?

The closest major airport to Mercure Suzhou Jinji Lake is Wuxi (WUX-Shuofang), which is 26 mi away (48 minutes by car).

Are there rooms with balconies that I can book at Mercure Suzhou Jinji Lake?

No, there aren't any guestrooms with balconies at Mercure Suzhou Jinji Lake.

Mercure Suzhou Jinji Lake Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 68 reviews
Rating 8 - Good. 26 out of 68 reviews
Rating 6 - Okay. 4 out of 68 reviews
Rating 4 - Poor. 4 out of 68 reviews
Rating 2 - Terrible. 1 out of 68 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Robbie

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Lovely Hotel - SHOCKINGLY POOR WI-FI

The hotel is in a great location. The rooms are clean, fresh, well appointed and really nice. THE PROBLEM IS THE WI-FI IS SHOCKING AND USELESS. There is the general Mercure connection or a connection in your room. The signal is good .... the bad point is using a VPN it drips every 1 minute. This is really no good when travelling on business and I need VPN to connect to my companies mail system. I complained every time but nothing is done. Unless this is solved I really can’t stay and work at this hotel. As part of the Accor chain you would think this is straight forward, but NO. I stay in Chinese national hotels that support VPN. This is really shocking this day and age and I have discussed with the hotel and so has my company ... no improvement 😡
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
WiFi hopeless and staff unable to solve the problem. In a business hotel this is a BIG problem.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All Excellent Let Down by Poor Internet

Only week point is internet speed / connects drops out. So frustrating for a top chain hotel that was recently opened. Internet connection and speed should not be an issue this day and age. Apart from that, everything excellent
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

6/10 Okay

CHANGSHENG

Disliked: Cleanliness, staff & service, room comfort

not recommend

I felt the room is not cleaned enough, specially the ground... and bed is not comfortable at all...
Stayed 1 night in Mar 2019

8/10 Good

Masa

Liked: Cleanliness, amenities, property conditions & facilities
Located in a very convenient place. There are many restaurants and shops nearby. Room is new and clean, but it was disappointed that TV controller did not work well and was not able to watch any TV programs.
Stayed 2 nights in Mar 2019

8/10 Good

MIke

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It locates in a very convenient area which has many restaurants or shops. Room is clean and amenities are good. Some drinks in a fridge were offered free of charge. It was regret that TV controller did not work well and I could not watch any TV during my stay.
Stayed 2 nights in Mar 2019

10/10 Excellent

Lynica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay. A new gem!

Spacious room, comfy bed, great location (in a modern yet quieter area of Suzhou and located near metro station), easy to find taxis nearby, good eateries nearby.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Overall I’m happy with my stay, just one point I ready don’t understand why the house keeper didn’t wash the cup on the daily clearing?
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
출장으로 다녀왔습니다. 불편한 점 없고, 교통 편리하고 주변에 편의 시설이 많습니다.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dominic

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel

A good hotel
Stayed 1 night in Nov 2024

8/10 Good

Ting Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
無線網路的穩定性實在是有待加強，時好時壞，看似有訊號但是一處在於上線、斷線的循環中…
Stayed 2 nights in Oct 2024

8/10 Good

YONG SIK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sicheng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 4 nights in Sep 2024

10/10 Excellent

uk

Stayed 3 nights in Sep 2024

6/10 Okay

TAEJUN

Stayed 2 nights in Apr 2024

8/10 Good

TAIJIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

TAIJIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
난방이 고장나서 방이 좀 썰렁했지만, 대체적으로 깨끗하고 위치도 괜찮은것 같네요. 조식은 먹을게 별로 없습니다
Stayed 1 night in Mar 2024

6/10 Okay

Daehyeon

Stayed 1 night in Feb 2024

10/10 Excellent

勝鴻

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

好到無可挑剔

真心不錯，簡單，乾淨又大方，位置又是蘇州黃金位置
Stayed 1 night in Jan 2020

10/10 Excellent

jaeung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

HSIN-YIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Nov 2019