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Hilton Suzhou

5.0 star property

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Photo gallery for Hilton Suzhou

Exterior
Reception
Reception
2 indoor pools
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
275 Suzhou Avenue East Industrial Park, Suzhou, 215028
  • Place, Jinji Lake
    ‪3 min drive‬
  • Place, Suzhou International Expo Center
    ‪3 min drive‬
  • Place, Suzhou Ferris Wheel
    ‪4 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪38 min drive‬

Room options

View all photos for Guest Room

Premium bedding, down comforters, minibar, in-room safe

Guest Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room

  • City view
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Suite

King Deluxe Suite | View from room

King Deluxe Suite

  • City view
  • 1259 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Premium bedding, down comforters, minibar, in-room safe

Executive Room

  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Premium bedding, down comforters, minibar, in-room safe

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe One Bedroom Suite

View from room

Deluxe One Bedroom Suite

  • City view
  • 883 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Bedroom Suite

View from room

Deluxe Two Bedroom Suite

  • City view
  • 1744 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Three Bedroom Suite

Deluxe Three Bedroom Suite | Premium bedding, down comforters, minibar, in-room safe

Deluxe Three Bedroom Suite

  • City view
  • 1948 sq ft
  • 3 bedrooms
  • Sleeps 9
  • 2 King Beds OR 2 Twin Beds

View all photos for One Bedroom Suite

View from room

One Bedroom Suite

  • City view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Suite

LCD TV

Two Bedroom Suite

  • 1313 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

View all photos for Three Bedroom Suite

View from room

Three Bedroom Suite

  • City view
  • 1701 sq ft
  • 3 bedrooms
  • Sleeps 9
  • 2 King Beds OR 2 Twin Beds

View all photos for Accessible Guest Room

Premium bedding, down comforters, minibar, in-room safe

Accessible Guest Room

  • City view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

Premium bedding, down comforters, minibar, in-room safe

King Suite

  • City view
  • 829 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

View from room

Presidential Suite

  • City view
  • 2121 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room

View from room

Guest Room

  • City view
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room

View from room

Executive Room

  • City view
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 517 sq ft
  • Sleeps 3
  • 2 Twin Beds

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Exterior detail

Shangri-La Suzhou

Huqiu District
  • Pool
  • Hot tub
  • Spa
  • Kids pool
9.0 out of 10, Wonderful, 185 reviews
$80 nightly
The price is $84
Mar 29 - Mar 30
Total with taxes and fees
Shangri-La Suzhou

About the neighborhood

Suzhou

Located in Suzhou Industrial Park, Hilton Suzhou is within 2 miles (3 km) of sights such as Yuanrong Times Square and Suzhou International Expo Center. This 538-room, 5-star hotel has 2 indoor pools along with a full-service spa and 3 restaurants.

What's nearby

  • Jinji Lake - 3 min drive - 1.7 miles
  • Suzhou International Expo Center - 3 min drive - 1.9 miles
  • Suzhou Ferris Wheel - 4 min drive - 2.1 miles
  • Gate to the East - 8 min drive - 5.0 miles
  • Shantang Street - 15 min drive - 10.4 miles

Getting around

  • Nanshi Jie Station - 8 min walk
  • Yixing High-Speed Railway Station - 23 min drive
  • Hongqiao International Airport (SHA) - 71 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬6 min walk
  • ‪金粤9号 - ‬11 min walk
  • ‪西塔老太太 - ‬9 min walk
  • ‪Starbucks Reserve 星巴克臻选 - ‬14 min walk
  • ‪星巴克 - ‬6 min walk

About this property

Hilton Suzhou

Guests of Hilton Suzhou have access to a full-service spa, 2 indoor pools, and a children's pool. You can take advantage of free parking, along with a train station shuttle. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and a conference center.
Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and coffee makers are other standard amenities.
2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Similar properties

Indoor pool
Novotel Suzhou SIP
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 248 reviews
$78 nightly
The price is $83
Mar 31 - Apr 1
Total with taxes and fees
Novotel Suzhou SIP

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 194 for adults and CNY 194 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Free manager's reception (select days)

Restaurants on site

  • BACIO
  • Beer Society
  • OPEN
  • Yuan Lobby Lounge
  • Yuxi

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Full-service spa

Family friendly

  • 2 indoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (21,528 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 38 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not provide Bath wipes, Shaving kit, Nail file, Cotton buds(Hygiene set), Shoe polish, Sewing kit, Toothbrush, Toothpaste and Comb.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for CNY 298.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 194 for adults and CNY 194 for children
  • Rollaway bed fee: CNY 298.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

DoubleTree Hilton Hotel Suzhou
DoubleTree Hilton Suzhou
Hilton Suzhou Hotel
DoubleTree by Hilton Hotel Suzhou
Hilton Suzhou Hotel
Hilton Suzhou Suzhou
Hilton Suzhou Hotel Suzhou

Frequently asked questions

Is free cancellation available at Hilton Suzhou?

Hilton Suzhou provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Hilton Suzhou?

As of Mar 22, 2026, prices found for a 1-night stay for 2 adults at Hilton Suzhou on Mar 23, 2026 start from $97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hilton Suzhou?

This hotel is situated in Suzhou Industrial Park, close to Jinji Lake, Suzhou Center Mall, and Pingjiang Road. You'll also find Suzhou Ferris Wheel and Yuanrong Times Square within a short drive.

Will I be able to park at Hilton Suzhou?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Hilton Suzhou?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Hilton Suzhou feature a casino on the premises?

No, Hilton Suzhou doesn't have a casino.

Will I find an indoor pool at Hilton Suzhou?

Yes, this hotel has 2 indoor pools.

What amenities will couples enjoy at Hilton Suzhou?

There are plenty of amenities for couples at this hotel, including 2 indoor pools, 2 bars, and 3 restaurants.

Does Hilton Suzhou have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hilton Suzhou have a restaurant that serves breakfast?

Yes, Hilton Suzhou has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hilton Suzhou allow pets to stay for free?

No, pets aren't allowed at Hilton Suzhou.

Are there connecting rooms at Hilton Suzhou?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hilton Suzhou?

The closest major airport to Hilton Suzhou is Wuxi (WUX-Shuofang), which is about 21.6 mi away.

Are there rooms with balconies at Hilton Suzhou?

No, there aren't any guestrooms with balconies at Hilton Suzhou.

Does Hilton Suzhou have a wedding venue?

Take advantage of the wedding venue at Hilton Suzhou if you plan to say "I do" during your trip.

Hilton Suzhou Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 65 out of 93 reviews
Rating 8 - Good. 25 out of 93 reviews
Rating 6 - Okay. 1 out of 93 reviews
Rating 4 - Poor. 0 out of 93 reviews
Rating 2 - Terrible. 2 out of 93 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

VARSHA

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, great breakfast selection, wonderful gym and pool facilities. BACIO restaurant excellent service.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jul 2025

10/10 Excellent

Man

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, friendly staff and spacious rooms. The location is a bit off the path for tourist but there is a subway station on site and plenty taxis around.
Stayed 3 nights in Jun 2025

10/10 Excellent

THIHUONG

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with good breakfast spread in the morning.
Stayed 2 nights in Apr 2025

6/10 Okay

Mohammed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thry need to accommodate for Muslims and provide halal food at the buffet and restaurant
Stayed 5 nights in Nov 2024

10/10 Excellent

Geno

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Sheng

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always perfect!

Brilliant service as always! Everything was flawless!
Stayed 1 night in Jun 2021

10/10 Excellent

Wenting

Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

It's very nice and very new hotel.We love it and we had a good stay there.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

10/10 Excellent

Hongzhuan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel apartment was bigger than my actual apartment. Had a washer in the room.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location with a super market across the street.
Stayed 1 night in Mar 2019

10/10 Excellent

SIU SHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Bryan

Liked: Cleanliness, property conditions & facilities, room comfort

Impressive building, great hotel.

Stunning hotel very new, rooms are large and very well equipped, great location walking distance to retail shops,many great restaurant's nearby.
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Different expectation

I booked a suite and expect a suite. However I was asked to go to another adjacent block and was given a service apartment. Nevertheless the service apartment is still pleasant but no where near "suite class"
Stayed 2 nights in Sep 2018

8/10 Good

SLiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything is great would love to see some improvement in overall training of staff and concierge service
Stayed 2 nights in Aug 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel in Suzhou.

This Hilton Property is fairly new and in great condition. My room was nicely decorated, clean, comfortable. I will definitely stay here next tine in Suzhou.
Stayed 2 nights in Jun 2018

10/10 Excellent

Seynghyun

Stayed 1 night in Dec 2025

10/10 Excellent

TUNG CHENG

Business traveler
Liked: Cleanliness, staff & service, amenities
Ok
Stayed 2 nights in Dec 2025

8/10 Good

Chris, TAIPO

Stayed 3 nights in Nov 2025

8/10 Good

SOOHWAN

Business traveler
Liked: Cleanliness, staff & service, amenities
객실은 깨끗하고 매우 청결
Stayed 2 nights in Dec 2025

10/10 Excellent

Saku

Business traveler
Liked: Cleanliness, staff & service, amenities
Kaikki toimi hyvin
Stayed 4 nights in Nov 2025

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